McAfee MANAGEMENT EDITION 2.5 User manual

Management Edition

Getting Started Guide

Version 2.5

this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or

translated into any language in any form or by any means without the written permission of

Networks Associates Technology, Inc., or its suppliers or affiliate companies.

TRADEMARK ATTRIBUTIONS

* ActiveHelp, Bomb Shelter, Building a World of Trust, CipherLink, Clean-Up, Cloaking, CNX,

Compass 7, CyberCop, CyberMedia, Data Security Letter, Discover, Distributed Sniffer System, Dr

Solomon’s, Enterprise Secure Cast, First Aid, ForceField, Gauntlet, GMT, GroupShield, HelpDesk,

Hunter, ISDN Tel/Scope, LM 1, LANGuru, Leading Help Desk Technology, Magic Solutions,

MagicSpy, MagicTree, Magic University, MagicWin, MagicWord, McAfee, McAfee Associates,

MoneyMagic, More Power To You, Multimedia Cloaking, NetCrypto, NetOctopus, NetRoom,

NetScan, Net Shield, NetShield, NetStalker, Net Tools, Network Associates, Network General, Network

Uptime!, NetXRay, Nuts & Bolts, PC Medic, PCNotary, PGP, PGP (Pretty Good Privacy),

PocketScope, Pop-Up, PowerTelnet, Pretty Good Privacy, PrimeSupport, RecoverKey,

RecoverKey-International, ReportMagic, RingFence, Router PM, Safe & Sound, SalesMagic,

SecureCast, Service Level Manager, ServiceMagic, Site Meter, Sniffer, SniffMaster, SniffNet, Stalker,

Statistical Information Retrieval (SIR), SupportMagic, Switch PM, TeleSniffer, TIS, TMach, TMeg,

Total Network Security, Total Network Visibility, Total Service Desk, Total Virus Defense, T-POD,

Trusted Mach, Trusted Mail, Uninstaller, Virex, Virex-PC, Virus Forum, ViruScan, VirusScan,

VShield, WebScan, WebShield, WebSniffer, WebStalker WebWall, and ZAC 2000 are registered

trademarks of Network Associates and/or its affiliates in the US and/or other countries. All

other registered and unregistered trademarks in this document are the sole property of their

respective owners.

LICENSE AGREEMENT

NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS OF YOUR LICENSE TO USE THE

SOFTWARE THAT THIS DOCUMENTATION DESCRIBES, CONSULT THE README.1ST,

LICENSE.TXT, OR OTHER LICENSE DOCUMENT THAT ACCOMPANIES YOUR

SOFTWARE, EITHER AS A TEXT FILE OR AS PART OF THE SOFTWARE PACKAGING. IF

YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH THEREIN, DO NOT INSTALL

THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO THE PLACE OF

PURCHASE FOR A FULL REFUND.

Issued September 1999/Management Edition v2.5.0

Getting Started Guide iii

Table of Contents

Chapter 1. Introducing the Management Edition Program . . . . . . . . . . . 5

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

What is the Management Edition program? . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

How does the Management Edition program work? . . . . . . . . . . . . . . . . . . . . .5

Management Edition program features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

New functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Seamlessly interactive management tools . . . . . . . . . . . . . . . . . . . . . . . .7

Automated software distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Real-time virus detection and notification . . . . . . . . . . . . . . . . . . . . . . . . .8

Conventions used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

How to contact Network Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Network Associates training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Comments and feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Reporting new items for anti-virus data file updates . . . . . . . . . . . . . . .11

International contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Chapter 2. Installing the Management Edition Program . . . . . . . . . . . . 15

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Hardware recommended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Software supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Defining anti-virus domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Installing the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Installation scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Option 1: Local machine/server – one anti-virus domain manager . . . . . 17

Option 2: Server/server – more than one anti-virus domain manager . . . 18

Option 3: Local machine/local machine – ten machines or fewer . . . . . . 18

Option 4: Local machine/server – ten machines or fewer . . . . . . . . . . . . . 19

Installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Table of Contents

iv Management Edition

Running the Management Console (initial use) . . . . . . . . . . . . . . . . . . . . . . . .26

Installing the master repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Installing anti-virus components in the Repository . . . . . . . . . . . . . . . .32

Understanding the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Font bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Left pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Right pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Upgrading the Management Edition program . . . . . . . . . . . . . . . . . . . . . . . . .44

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Getting Started Guide 5

1Introducing the Management

Edition Program

Introduction

As a network administrator, your time is valuable. You’re responsible for

maintaining your corporate network at its optimum. The Management Edition

program solves your need for timely, efficient, and cost-effective

enterprise-wide anti-virus software distribution. With it, you can seamlessly

install, configure, and manage anti-virus software for remote networked

machines within anti-virus domains that you create.

What is the Management Edition program?

The Management Edition program is Network Associates* real-time software

distribution system, which installs, configures, upgrades, and removes

anti-virus software for remote machines on a network. The Management

Edition software helps protect your network from attacks by enabling

centralized upgrading of your network’s anti-virus software, as well as

centralized alerting of detected attacks. It reduces the time you must spend

installing and managing anti-virus software, particularly on large networks,

ensuring uninterrupted network security.

The Management Edition software helps you safeguard one of your most

important assets—your data—by delivering timely upgrades of VirusScan*

(forWindows95,Windows98,WindowsNT,andWindows3.1x) and

NetShield* for Windows NT. Anti-virus software distribution is an important

element in a comprehensive security program that includes a variety of safety

measures, such as regular use of encryption and intrusion detection software,

backups, meaningful password protection, training, and security awareness.

Network Associates urges you to set up and comply with such a security

program.

How does the Management Edition program work?

The Management Edition program installs software to member machines in

the anti-virus domains that you create, from software repositories (master,

mirror, and linked) that you create. You control these activities from the

Management Console, a drag-and-drop application that runs on Microsoft

Windows NT.

Introducing the Management Edition Program

6 Management Edition

You can install the Management Edition program on the local hard disk drive

of the administrator’s workstation. You will need a Microsoft Windows NT

Domain Administrator account.



NOTE: You must install the Management Console and the Management

Server only on a Windows NT system. (The Management Console runs

only on Windows NT 4.0, and the Management Server runs on Windows

NT 3.51 or later.) Both applications, however, handle all tasks in the same

way across all Management Agent workstation platforms (Windows NT,

Windows 95, Windows 98, Windows 3.x, and Novell NetWare 3.12 or

later), which means less time spent learning new systems.

Most of the program’s functionality is built into these integrated services:

•Management Console. Use the Management Console to configure and

install anti-virus software on any machines in the anti-virus domain. For

details, see Chapter 3, “Creating Anti-virus Domains”and Chapter 5,

“Updating Your Anti-virus Software,”in your online Administrator’s

Guide.

• Management Server. Use the Management Server to coordinate the

scheduling of scans, receive alerts, and generate reports for the entire

anti-virus domain. For details, see Chapter 4, “Creating Schedules,”in

your online Administrator’s Guide.

• Management Agent. Use the Management Agent to initiate on-demand

scans via the Scheduler, and to send virus alerts from on-demand and

on-access scans back to the Management Server. For details, see Chapter

4, “Creating Schedules,”in your online Administrator’s Guide.

•Alert Manager. Use the Alert Manager to configure alert notification

settings. When the anti-virus software managed by the Management

Edition program detects malicious activity on your servers, you can be

notified immediately by one or more of a wide variety of notification

methods. For details, see Chapter 6, “Using the Alert Manager,”in your

online Administrator’s Guide.

These services work together to provide easy management of machines in

your anti-virus domain. Each service is configurable through a console. To

access the Alert Manager settings from the Management Console, click

Anti-Virus Domain(s), an individual domain, a members group, or an

individual machine, and then click the Component Configuration

toolbar button.

Getting Started Guide 7

Introducing the Management Edition Program

Management Edition program features

This version of the Management Edition program builds on the strengths of

previous versions, extending the established functionality and providing new

features to help you manage your network anti-virus solutions. See the

WHATSNEW.TXT file included with the software for a full list of new features

and information on the latest changes.

New functionality

•The Management Edition program now supports NetShield for NetWare

v4.1.1 anti-virus software.

•Forced updates of invalid external mirrors give you more control over how

and when mirror repositories are updated.

•This release includes the ability to configure custom tools—such as the

additional console required to configure remote NetShield for NetWare

servers—that can be launched from the Tools menu in the Management

Console.

•You can now use the Repository’s Products page to update product files

such as SETUP.EXE or SETUP.ISS in addition to script (MCSCRIPT.INI)

and extension .DLL files.

•You can now define custom messages that can be appear immediately

before or after a client update.

•This release features enhanced control over Name Provider-installed

machines.

Seamlessly interactive management tools

•The Management Console lets you configure and install anti-virus

software on any machines in the anti-virus domain from any Windows NT

machine on which it is installed.

•The Management Server coordinates the scheduling of scans, receives

alerts, and generates reports for the entire anti-virus domain from the

Windows NT machine on which it is installed.

•The Management Agent provides client installers for Windows 95 and

Windows NT machines that have peer networking disabled or removed, so

that you can add them to the network without need for file sharing.

•The diagnostics wizard gathers information in an e-mailable format and

helps our technical support staff solve your problems faster.

Introducing the Management Edition Program

8 Management Edition

Automated software distribution

•The Management Console enables enhanced distribution speeds to a large

number of machines and efficiently stores domain and machine

information as registry entries (not .INI files).

•An enhanced Batch Install method lets desktop and laptop users initiate an

update upon login for fast installation of anti-virus software and updates.

•Linked repositories reduce WAN traffic by allowing you to distribute

software between repositories without having to install software from

separate CD-ROM discs.

•Different language versions of the same anti-virus software can co-exist in

a single repository. You specify the language version to be distributed for

each machine, group, or domain.

•Software installation reports show which anti-virus software is installed on

which machines, which machines are in which anti-virus domain, and

which machines have a non-standard configuration.

Real-time virus detection and notification

•On-access (inbound and outbound) anti-virus scanning provides real-time

identification of both known and unknown viruses upon file access, create,

copy, rename, and run; disk access; system startup; and system shutdown.

•On-demand anti-virus scanning offers user-initiated detection of known

boot, file, macro, multi-partite, stealth, encrypted, and polymorphic

viruses located within files, drives (local and network), and diskettes.

•The Alert Manager offers centralized virus notification via alphanumeric

pager, SMTP e-mail, SNMP messaging, DMI alerting, audible alerting,

network broadcast, program execution, and Windows NT event logging.

(For details, see Chapter 6, “Using the Alert Manager,”in your online

Administrator’s Guide.)

•At-a-glance scan status via the anti-virus domain view reveals whether a

machine is all clear, infected, or overdue for a scan.

•Scans can be scheduled for entire member groups, as well as individual

machines or the whole domain.

•Virus-scan reports display how many virus alerts have occurred over a

specified period of time on specified machines.

Getting Started Guide 9

Introducing the Management Edition Program

Conventions used in this guide

The following describes the typeface conventions used in this guide:

How to contact Network Associates

Customer service

To order products or obtain product information, contact the Network

Associates Customer Care department at (408) 988-3832 or write to the

following address:

Network Associates, Inc.

McCandless Towers

3965 Freedom Circle

Santa Clara, CA 95054-1203

U.S.A.

Technical support

Network Associates is famous for its dedication to customer satisfaction. We

have continued this tradition by making our site on the World Wide Web a

valuable resource for answers to technical support issues. We encourage you

to make this your first stop for answers to frequently asked questions, for

updates to Network Associates software, and for access to Network Associates

news and virus information.

If you do not find what you need or do not have web access, try one of our

automated services.

Bold Menu names, commands, buttons, and dialog box options

are shown in a bold sans-serif font.

Sans-serif font Folder, icon, and computer key names, as well as screen text

on the software, are shown in a sans-serif font.

Keystrokes Text that the user must type in as a command or as a text

box entry (e.g., a pathname) is shown in a monospaced font.

Variables

Command-line text for which you must supply a value is

shown in an italic sans-serif font.

World Wide Web http://support.nai.com

Internet support@nai.com

CompuServe GO NAI

America Online keyword MCAFEE

Introducing the Management Edition Program

10 Management Edition

If the automated services do not have the answers you need, contact Network

Associates at one of the following numbers Monday through Friday between

6:00 A.M. and 6:00 P.M. Pacific time.

For corporate-licensed customers:

For retail-licensed customers:

To provide the answers you need quickly and efficiently, the Network

Associates technical support staff needs some information about your

computer and your software. Please have this information ready before you

call:

•Product name and version number

•Computer brand and model

•Any additional hardware or peripherals connected to your computer

•Operating system type and version numbers

•Network type and version, if applicable

•Contents of your AUTOEXEC.BAT, CONFIG.SYS, and system LOGIN

script

•Specific steps to reproduce the problem

Network Associates training

For information about scheduling on-site training for any Network Associates

product, call (800) 338-8754.

Comments and feedback

Network Associates appreciates your comments and reserves the right to use

any information you supply in any way it believes appropriate without

incurring any obligation whatsoever. Please address your comments about

Network Associates anti-virus product documentation to: Network

Associates, Inc., 15220 NW Greenbrier Parkway, Suite 100, Beaverton, OR

97006-5762, U.S.A. You can also send faxed comments to (503) 531-7655 or

e-mail to tvd_documentatio[email protected].

Phone (408) 988-3832

Fax (408) 970-9727

Phone (972) 855-7044

Fax (408) 970-9727

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