Lucent Technologies Voice Terminal 8405 User manual

DEFINITY®Enterprise Communications Server (ECS)

Release 5

8405 Voice Terminal

Quick Reference

555-230-737

Comcode 107985533

Refer to the procedures on this card to use the

features on your 8405 voice terminal. The features

here are listed in alphabetical order. In the spaces

provided, write the feature access codes for your

system. For more information about any of these

features, see your system manager or refer to the

DEFINITY

Enterprise Communications Server,

Release 5 8405 Voice Terminal User’s Guide

555-230-736.

USING THE SOFTKEYS

If your 8405 has a display, you may be able to access

up to 12 features with the softkeys. You can activate

available softkey features by pressing and then

the softkey below the feature abbreviation. If the

feature you want to use is not on the bottom line of the

display, press or until you see the

feature you wish to access. When the feature is active,

an arrow appears above the feature. (However, if the

feature requires you to dial a telephone number or

extension, such as Call Forwarding, you will

temporarily see the digits you are dialing, rather than

the arrow, above the feature name.)

To program/reprogram an AD button

1Pick up handset.

NOTE: For speakerphone users, press a call

appearance button or press .

2Press softkey below Prog (for display users)

or Press

or Dial AD Program access code _________.

ABBREVIATED DIALING (AD)

Next Prev

Speaker

Program

8405.qref.def3 Page 1 Monday, August 17, 1998 9:07 AM

3Press AD button to be programmed.

4Dial outside number, extension, or feature access

code you want to store (up to 24 digits).

5Press .

6Repeat Steps 3 through 5 to program additional

buttons.

7Hang up.

To place an AD call

1Pick up handset or press .

2Press selected AD button.

To program/reprogram an outside number,

extension, or feature access code into a

personal list

1Pick up handset.

NOTE: For speakerphone users, press a call

appearance button.

2Press softkey below Prog (for display users)

or Press

or Dial AD Program access code ________.

3Dial Personal List number (1, 2, or 3).

4Dial list item (1, 2, 3...).

5Dial number you want to store (up to 24 digits).

6Press .

7Repeat Steps 4 through 6 to program additional

items on the same list.

8Hang up.

To place a call using an AD list button or access

code

1Press or or

or Dial appropriate AD List access code:

•List 1 __________

•List 2 __________

•List 3 __________

NOTE: An may also be available.

2Dial desired list item (1, 2, 3...).

Speaker

Program

Pers List

Grp List Sys List

Enhcd List

8405.qref.def3 Page 2 Monday, August 17, 1998 9:07 AM

To automatically place another call to an extension

that was busy or did not answer

1During call attempt, press softkey below AutCB

(for display users)

or Press .

2Hang up.

•You hear a 3-burst priority ring when both you

and the called extension are idle. Pick up

handset to be connected to call.

To cancel Automatic Callback

1While on-hook, press softkey below AutCB again

(for display users)

or Press again.

To answer a call for a coworker for whom you are a

coverage point

1Press the call appearance of incoming call when

ring begins or green light flashes.

To talk privately with a coworker after answering a

redirected call

1Press .

•Call is put on hold.

2Press

or Dial coworker’s extension.

3Discuss call, if appropriate.

4If coworker is not available, press the call

appearance button next to the fluttering light to

reconnect to the call

or Press again to send call to coworker

or Press to make it a 3-party call.

AAUTOMATIUTOMATIC CALLBACK

CALL COVERAGE/CONSULT

AutoCallBk

Transfer

Consult

Transfer

Conf

AUTOMATIC CALLBACK

8405.qref.def3 Page 3 Monday, August 17, 1998 9:07 AM

To temporarily redirect all calls to an extension or

outside number

1Press softkey below CFrwd (for display users)

or Press

or Dial Call Forward access code _______.

2Dial extension or number where calls will be sent.

3Hang up.

To cancel Call Forwarding

1While on-hook, press softkey below CFrwd

(for display users)

or Press again

or Dial Call Forward cancel code _______.

To park a call at your extension (for retrieval at any

extension)

NOTE: Press the softkey below CPark (for display

users) or press and hang up; otherwise

do this:

1Press .

2Dial Call Park access code _______.

3Press again.

4Hang up.

To retrieve a parked call from any extension.

1Dial Answer Back access code _______.

2Dial extension where call is parked.

To answer a call placed to a member of your

pickup group

1Press softkey below CPkUp (for display users)

or Press

or Dial Call Pickup access code ________.

CALL FORWARDING ALL CALLS

CALL PARK

CALL PICKUP

Call Fwd

Call Park

Transfer

Call Pickup

CALL PARK

8405.qref.def3 Page 4 Monday, August 17, 1998 9:07 AM

To add another party to a call (for a total of up to

6 parties)

1Press .

2Dial number of new party and wait for answer.

3Press again.

4Repeat Steps 1through 3 for additional conference

connections.

To add a call you have put on hold to another call

to which you are connected

1Press .

•You are given a new call appearance.

2Press call appearance of call on hold (first call).

3Press again.

To drop the last party added to a conference call

1Press .

To search directory for a name

1Press the softkey below Dir (for display users)

or Press .

2Key in name with dial pad [last name, comma

(use *), first name or initial].

3Press for next directory name.

NOTE: If you want to dial the displayed number, press

(if available), or press and then

dial the number using the dial pad.

When you are ready to leave Display or Softkey

Mode and return to Normal (call-handling) Mode

1Press .

To put a call on hold

1Press .

CONFERENCE

DIRECTORY (display feature)

EXIT/NORMAL (display feature)

HOLD

Conf

Drop

Directory

Next Msg

Call Display

Exit

Hold

8405.qref.def3 Page 5 Monday, August 17, 1998 9:07 AM

To answer a new call while active on another

1Press .

2Press call appearance of incoming call.

To return to held call

1Press call appearance of held call.

To automatically redial the last number you dialed

1Press softkey below Last (for display users)

or Press

or Dial Last Number Dialed access code _______.

To leave a message after dialing an extension

1Press softkey below LWC (for display users)

or Press before hanging up your handset.

To leave a message without ringing an extension

1Press softkey below LWC (for display users)

or Press

or Dial Leave Word Calling access code _______.

2Dial extension.

To cancel a Leave Word Calling message

1Press the softkey below CnLWC (for display users)

or Press

or Dial Leave Word Calling cancel code _______.

2Dial extension.

To place a priority call (3-burst ring)

1Press the softkey below PCall (for display users)

Press

or Dial Priority Calling access code _______.

2Dial extension or wait for party to answer.

NOTE: You can use this feature only on those 8405B

Plus and 8405D Plus sets on which the

Reset Spkr

label appears under the button.

LAST NUMBER DIALED

LEAVE WORD CALLING (LWC)

PRIORITY CALLING

RESET SPEAKERPHONE

Hold

LastDialed

LWC

Cancel LWC

Priority

Speaker

8405.qref.def3 Page 6 Monday, August 17, 1998 9:07 AM

To adjust the speakerphone to the surrounding

room acoustics

1While on-hook, press and then press

•You hear a series of tones.

To select a personalized ring

1If your 8405 has a button, press and

then press ;

if your 8405 has a button, press .

•Current ringing pattern plays.

2To cycle through all eight ring patterns:

if your 8405 has a button, continue to

press (and then release) to hear each

subsequent pattern;

if your 8405 has a button, continue to

press (and then release) to hear each new

pattern.

NOTE: If your 8405 has a display, you can also press

or to cycle through the eight ringing

patterns.

3To set your selected ringing pattern:

if your 8405 has a button, press when

you hear the desired ringing pattern;

if your 8405 has a button, do not press

anymore. You will hear the selected ringing

pattern two more times, and then it will be

automatically saved.

•You hear confirmation tone.

To adjust ringer volume if necessary (speaker is

not

active)

1To raise the volume, press the right half of the

Volume control button labeled ; to lower the

volume, press the left half of the Volume control

button labeled .

To send all calls (except priority calls) to coverage

1While on-hook, press softkey below SAC

(for display users)

or Press

or Dial Send All Calls access code _______.

SELECT RING (and RINGER VOLUME)

SEND ALL CALLS

Shift

Speaker

Shift Shift

Hold

Ring Ring

Shift Hold

Ring Ring

Next Prev

Shift Shift

Ring

Send Calls

8405.qref.def3 Page 7 Monday, August 17, 1998 9:07 AM

To cancel Send All Calls

1While on-hook, press softkey below SAC

(for display users)

or Press

or Dial Send All Calls cancel code _______.

NOTE: All 8405B and 8405D sets have a one-way

speaker only. If you have an 8405B Plus or an 8405D

Plus, your voice terminal may be set for the Speaker

or the Speakerphone feature. Check with your system

manager.

To place/answer a call without lifting the handset,

or to use the speaker with any listen-only feature

1Press .

2Place the call or access the selected feature.

3Adjust the speaker volume if necessary:

To raise the volume, press the right half of the Vol-

ume control button labeled ; to lower the vol-

ume, press the left half of the Volume control

button labeled .

4Pick up the handset to talk to the other party.

To change from the speaker to the handset

1Pick up the handset and talk.

To change from the handset to the speaker

1While the handset is off-hook, press .

2Hang up the handset.

To end a call using the speaker

1Press .

NOTE: To use this feature, you must be using an

8405B Plus or 8405D Plus and your voice terminal

must be set for the Speakerphone (speak and listen)

feature.

To place/answer a call without lifting the handset,

or to use speakerphone with any feature

1Press .

2Place or answer call, or access selected feature.

SPEAKER

SPEAKERPHONE

Send Calls

Speaker

8405.qref.def3 Page 8 Monday, August 17, 1998 9:07 AM

3Adjust speakerphone volume if necessary:

To raise the volume, press the right half of the Vol-

ume control button labeled ; to lower the vol-

ume, press the left half of the Volume control

button labeled .

To prevent the other party from hearing you

1Press .

•Red Mute light goes on.

2Press again to resume talking to party.

•Red Mute light goes off.

To change from speakerphone to handset

1Pick up handset and talk.

To change from handset to speakerphone

1Press .

2Hang up handset.

To end a speakerphone call

1Press again to hang up.

NOTE: With a DEFINITY G3V3 or later, if the person

you are talking with hangs up first, the call will be

disconnected. If you press , you will get dial

tone.

To see number stored on an AD button

1Press the softkey below View (for display users)

or Press .

2Press selected AD button.

To see the last number you dialed

1Press the softkey below View (for display users)

or Press .

2Press the softkey below Last

or, if Last is not available on your display, press

or Dial the Last Number Dialed access code

_______.

STORED NUMBER (display feature)

Mute

Speaker

Stored

LastDialed

8405.qref.def3 Page 9 Monday, August 17, 1998 9:07 AM

To test the lights (on all 8405 voice terminals) and

the display (only on the 8405D and 8405D Plus

voice terminals)

1Press and hold down .

•Green Test light goes on.

•Lights go on in two separate groups, and, if

your terminal has a display, all display

segments fill in.

2To end test, release .

To see time and date

1Press softkey below TmDay (for display users)

or Press .

To see elapsed time

1To start timer, press and the softkey

below Timer (for display users)

or Press .

2To stop timer, press and the softkey

below Timer

or Press again.

To send present call to another extension or

outside number

1Press .

2Dial number where call is to be transferred.

3Press again.

4Hang up.

Prepared by Issue 2, February 1997

Documentation Development Lucent Technologies

Middletown, NJ 07748-9972 Printed in USA

TEST

TIME/DATE (display feature)

TIMER (display feature)

TRANSFER

Test

Time/Date

Timer

Transfer

8405.qref.def3 Page 10 Monday, August 17, 1998 9:07 AM

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