Lucent Technologies Definity 8410 User manual

555-230-763

Comcode 107985541

Issue 2

June 1997

DEFINITY®

Enterprise Communications Server (ECS)

Release 5

8410 Voice Terminal User’s Guide

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2

June 1997

Page ii

NOTICE

While reasonable efforts were made to ensure that the information in this document

was complete and accurate at the time of printing, Lucent Technologies can assume no

responsibility for any errors. Changes or corrections to the information contained in

this document may be incorporated into future issues.

TO ORDER COPIES OF THIS DOCUMENT

Contact: Lucent Technologies Publications Center

P.O. Box 4100

Crawfordsville, IN 47933

Domestic: 1 800 457-1235 International: 1 317 361-5353

Domestic Fax: 1 800 457-1764 International Fax: 1 317 361-5355

Order: Document No. 555-230-763

Issue 2, June 1997

For more information about related documents, see Business Communications

Systems Publications Catalog, 555-000-010.

HEARING AID COMPATIBILITY

This voice terminal is Hearing Aid Compatible (HAC). In addition, some units have

“HAC” printed on them.

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2

June 1997

Page iii

YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY

You are responsible for the security of your system. Lucent Technologies does not

warrant that this product is immune from or will prevent unauthorized use of

common-carrier telecommunication services or facilities accessed through or

connected to it. Lucent Technologies will not be responsible for any charges that result

from such unauthorized use. Product administration to prevent unauthorized use is

your responsibility and your system manager should read all documents provided

with this product to fully understand the features available that may reduce your risk

of incurring charges.

TRADEMARKS

DEFINITY and AUDIX are registered trademarks of Lucent Technologies.

REFERENCES TO AT&T

Any references within this text to American Telephone and Telegraph Corporation or

AT&T should be interpreted as references to Lucent Technologies Incorporated. The

exception is cross-references to books published prior to December 31, 1996, which

retain their original AT&T titles.

Middletown, New Jersey 07748-9972 Printed in USA

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2

June 1997

Page iv

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2

June 1997

Contents

Your 8410 Voice Terminal 1

A Quick Look at the Features 9

Voice Features 9

Display Features and Features Used with the Softkeys 15

How to Use the Features 17

General Instructions 17

Conventions Used in The Following Procedures 19

Troubleshooting (Later in This Guide) 20

Quick Reference Lists (at the Back of This Guide) 20

Using the Display, Softkeys and Display Control Buttons 21

Entering Softkey Mode and Viewing the Three Feature

Option Screens 22

Other Softkey Features That May Be On Your Display 25

Using the Softkeys to Activate a Feature 27

Resetting the Speakerphone with the Softkeys

(When Powering Up the Voice Terminal) 29

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763

Contents Issue 2

June 1997

Page vi

Voice Feature Procedures 31

Handset and Speaker 31

Abbreviated Dialing (AD) 31

Automatic Callback 37

Bridging/Manual Exclusion 39

Call Coverage/Consult 41

Call Forwarding All Calls 43

Call Park 45

Call Pickup 47

Conference 48

Drop 50

Handset Volume 51

Hold 52

Intercom (Automatic/Dial) 53

Last Number Dialed 56

Leave Word Calling (LWC) 57

Message 59

Mute 60

Priority Calling 61

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763

Contents Issue 2

June 1997

Page vii

Reset Speakerphone 63

Select Ring (and Ringer Volume) 66

Send All Calls 69

Speaker 71

Speakerphone 73

Test 77

Transfer 78

Display Feature Procedures 79

Call Information 79

Directory 81

Exit (Normal) 83

Inspect 83

Message Retrieval 85

Normal (Exit) 87

Stored Number 87

Time/Date 89

Timer 90

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763

Contents Issue 2

June 1997

Page viii

Tones and Their Meaning 91

Ringing Tones 91

Feedback Tones 91

Troubleshooting 93

System 75 Version Notes 96

Key Words to Know 97

Quick Reference Lists 103

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2

June 1997

Page 1

Your 8410 Voice Terminal

The 8410 voice terminal is available in two models: the 8410D has a display; the 8410B is

a basic set without a display. The display, along with the softkeys and display control

buttons, offers the user valuable added functionality. However, both models are

comprehensively equipped so you can make the best use of the many features of the

DEFINITY®Communications System Generic 1 and Generic 3, the DEFINITY®

Enterprise Communications Server (ECS), Release 5, and of System 75.

Figure 1 and Figure 2 show two different versions of the 8410, in this case, the

display-equipped model.

•On the 8410 voice terminal shown in Figure 1, the button allows you to

access two additional features. You can select a personalized ringing pattern for

your voice terminal by pressing and then . With this version of the

8410, you can also manually adjust the acoustical quality of the built-in

speakerphone for its surrounding environment (the Reset Speakerphone feature)

by pressing followed by .

•The version of the 8410 voice terminal shown in Figure 2 has a button

which allows you to select a personalized ringing pattern for your voice terminal.

You do not need to manually reset your speakerphone with this version.

Before using your 8410 voice terminal, look at Figures 1 and 2 below and on the next

page in order to familiarize yourself with the type of voice terminal you are using and then

read the description and procedures for each feature you wish to access.

Shift

Shift Hold

Shift Speaker

Ring

DEFINITY® ECS Release 5 8410 Voice Terminal User’s Guide 555-230-763 Issue 2

June 1997

Page 2

Figure 1. One Version of the 8410D Voice Terminal (with Display)

Volume

Shift Transfer

Test Conf

Mute Drop

Speaker Hold

Reset Spkr

123

456

789

ABC DEF

MNOJKLGHI

PQRS TUV WXYZ

Dial pad

Handset

Hold/Ring

Transfer button

Conference button

Shift button

10 Call appearance/

feature buttons

Message light

Test button

Mute button

Speaker/Reset

Softkeys

Display

NextPrevMenu Exit

Display

control

buttons

Handset jack

Line jack (on back

of voice terminal)

Speakerphone/

headset adapter

jack (on back of

voice terminal)

Ring

Drop

button

Speaker button

Volume control

button

LINE

Message

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