Lexmark 810 Series User manual

Contents

English ................................................................................5

Deutsch ............................................................................. 11

English

Contents checklist

Verify that these items are in the box with your printer:

Note: A USB cable may or may not be included.

Note: If your printer comes with a photo print cartridge, remove it from the print cartridge

storage unit before installing it. Keep unused cartridges in the storage unit.

1 Power supply cord 4 Color print cartridge

2 USB cable 5 Black or photo print cartridge

3 Software CD 6 Setup sheet

English

Safety information

•Use only the power supply provided with this product or the manufacturer's

authorized replacement power supply.

•Connect the power cord to an electrical outlet that is near the product and

easily accessible.

•Refer service or repairs, other than those described in the user

documentation, to a professional service person.

CAUTION: Do not set up this product or make any electrical or cabling

connections, such as the power cord, during a lightning storm.

Setup troubleshooting

Should your printer have a problem, this section helps you find the solution.

Symptom: Solution:

The Power light

does not come on

when the Power

button is pressed

•Make sure the power cord is pushed all the way into the printer.

•Disconnect the power cord from the wall outlet, and then from

the printer. Reconnect the power cord by pushing it all the way

into the connector on the printer.

•Make sure the printer is using a working electrical outlet.

Connect it to one that other devices have been using.

Printer is not

communicating

with the computer

Make sure your operating system is compatible with the printer,

which supports these operating systems:

•Windows 98

•Windows Me

•Windows 2000

•Windows XP

•Mac OS X version 10.1.5

•Mac OS X version 10.2.3 and later

Is your printer connected to your computer through another device,

such as a USB hub or switch box? If so, disconnect the USB cable

from any other devices and directly connect it between the printer

and your computer.

Make sure the USB cable is securely attached to the printer and

computer.

English

The printer is not

functioning

properly or a

communications

error message

appears when

you try to use

your printer

Check to see if the software was installed correctly:

For Windows

From your desktop, click Start ÆPrograms or All Programs.

If Lexmark 810 Series does not appear in your list of programs,

see “Removing and reinstalling the software”on page 9.

For Mac OS X

Is there a Lexmark 810 Series folder on your desktop? If not,

see “Removing and reinstalling the software”on page 9.

Alignment page

or test page will

not print

Verify that you removed the transparent tape from the bottom of

each print cartridge.

Make sure the print cartridges are installed correctly. The black

cartridge or photo cartridge should be secure in the left carrier and

the color cartridge should be secure in the right carrier.

The Paper Feed

light is blinking Make sure you did not create a paper jam by forcing the paper into

the printer.

Symptom: Solution:

English

Alignment page

or test page will

not print

Press the Power button. If the Power light does not come on, see

“The Power light does not come on when the Power button is

pressed”symptom.

Check to see if the printer is set as the default printer.

For Windows

1Click Start ÆSettings ÆPrinters (Windows 98, Me, 2000).

Click Start ÆControl Panel ÆPrinters and Faxes

(Windows XP).

2Unless there is a check mark next to the printer (indicating it is

already set as the default printer), right-click Lexmark 810

Series and select Set as Default Printer.

For Mac OS X

1On your desktop, check to see if there is a Lexmark 810 Series

folder. If it does not appear on your desktop, install the printer

software.

2Select Go ÆApplications ÆUtilities and double-click the

Print Center icon.

–OS 10.2.3 or later: double-click Printer Setup Utility.

3Select your printer in the Printer List and click Printers Æ

Make Default.

–OS 10.2.3 or later: click the Make Default button on the

toolbar.

If the install screen did not appear:

1From your desktop, double-click the Lexmark 810 Series

Installer icon.

2Double-click Install and follow the instructions on your screen.

Symptom: Solution:

English

Removing and reinstalling the software

For Windows:

1From your desktop, click Start ÆPrograms or All Programs Æ

Lexmark 810 Series ÆUninstall Lexmark 810 Series.

2Follow instructions on your screen to remove the printer software.

3Restart your computer before reinstalling the printer software.

4Insert the CD, and then follow the instructions on your screen to install the

software.

If the install screen does not appear:

1Click Cancel on any New Hardware screens.

2Eject and reinsert the printer software CD.

If the printer software installation screen does not appear:

aFrom your desktop, double-click My Computer (Windows 98,

Me, 2000).

Windows XP users, click Start ÆMy Computer.

bDouble-click the CD-ROM drive icon. If necessary, double-click Setup.

cWhen the printer software installation screen appears, click Install or

Install Now.

dFollow the instructions on your screen to complete the installation.

For Mac OS X:

1From your desktop, double-click the Lexmark 810 Series folder.

2Double-click the Lexmark 810 Series Uninstaller application.

3Follow the instructions on your screen to remove the printer software.

4Restart your computer before reinstalling the printer software.

5Insert the CD, click Lexmark 810 Series Installer and follow the

instructions on your screen to install the software.

English

Finding more information

If these solutions do not solve your problem:

•Call us at 1-800-332-4120.

Monday-Friday (9:00 AM - 9:00 PM EST)

Saturday (Noon-6:00 PM EST)

Phone number and support times may change without notice.

•Refer to the Setup sheet that comes with your printer.

•Refer to the User’s Guide or Help for your operating system:

For Windows: double-click the Lexmark 810 Series User’s Guide icon on

your desktop.

Note: If you did not copy the User’s Guide to your computer during

the software installation, reinsert the printer software CD and

click the View User’s Guide icon.

For Mac OS X:

1From your desktop, click the 810 Series folder.

2Double-click Lexmark 810 Series Utility.

3Click the Help button.

•Refer to the Lexmark Solution Center software:

For Windows:

1Click Start ÆPrograms or All Programs ÆLexmark 810 Series Æ

Lexmark Solution Center.

2Click the Troubleshooting tab on the left side of the screen.

For Mac OS X:

1From your desktop, double-click the Lexmark 810 Series folder icon.

2Double-click the 810 Series Help alias.

3Click the Troubleshooting topic link.

•Go to http://support.lexmark.com/ for help.

Deutsch

Inhalts-Prüfliste

Vergewissern Sie sich, dass der Karton mit Ihrem Drucker die folgenden

Komponenten enthält:

Hinweis: Eventuell ist ein USB-Kabel enthalten.

Hinweis: Wenn im Lieferumfang Ihres Druckers eine Foto-Tintenpatrone enthalten ist,

müssen Sie sie vor der Installation aus ihrem Aufbewahrungsbehälter entfernen. Lassen Sie

nicht verwendete Patronen im Aufbewahrungsbehälter.

1 Netzkabel 4 Farbtintenpatrone

2 USB-Kabel 5 Schwarze oder Foto-Tintenpatrone

3 Software-CD 6 Konfigurationsblatt

Deutsch

Sicherheitsinformationen

•Verwenden Sie ausschließlich das diesem Produkt beiliegende Netzkabel

bzw. ein durch den Hersteller zugelassenes Ersatznetzkabel.

•Schließen Sie das Netzkabel an eine Steckdose an, die sich in der Nähe

des Geräts befindet und leicht zugänglich ist.

•Lassen Sie alle Wartungs- und Reparaturarbeiten, die nicht in der

Benutzerdokumentation beschrieben sind, ausschließlich von einem

ausgebildeten Servicemitarbeiter durchführen.

VORSICHT: Schließen Sie während eines Gewitters weder das Gerät noch

Kabel an (z. B. Netzkabel) und nehmen Sie keine

Konfigurationen am Gerät vor.

Fehlersuche bei der Einrichtung

Falls mit Ihrem Drucker ein Problem auftritt, können Sie anhand dieses Abschnitts

eine Lösung finden.

Symptom: Lösung:

Die Netz-LED

leuchtet nicht auf,

wenn die Ein/

Aus-Taste gedrückt

wird.

•Vergewissern Sie sich, dass das Netzkabel ordnungsgemäß am

Drucker angebracht ist.

•Ziehen Sie das Netzkabel aus der Wandsteckdose und dann

vom Drucker ab. Schließen Sie das Netzkabel erneut an, indem

Sie es ganz in die entsprechende Buchse am Drucker drücken.

•Vergewissern Sie sich, dass der Drucker an eine

funktionierende Steckdose angeschlossen ist. Schließen Sie

ihn an eine Steckdose an, die von anderen Geräten verwendet

wurde.

Es besteht keine

Kommunikation

zwischen Drucker

und Computer.

Vergewissern Sie sich, dass das verwendete Betriebssystem mit

dem Drucker kompatibel ist. Dieser unterstützt folgende

Betriebssysteme:

•Windows 98

•Windows Me

•Windows 2000

•Windows XP

•Mac OS X Version 10.1.5

•Mac OS X Version 10.2.3 und höher

Ist Ihr Drucker über ein anderes Gerät an Ihren Computer

angeschlossen, z. B. über einen USB-Hub oder eine

Umschalteinheit? Ziehen Sie in diesem Fall das USB-Kabel von

allen anderen Geräten ab und schließen Sie es direkt zwischen

dem Drucker und Ihrem Computer an.

Stellen Sie sicher, dass das USB-Kabel fest an den Drucker und

den Computer angeschlossen ist.

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