Keysight Technologies E4980A Quick start guide

ADMINISTRATIVE INFORMATION

ACTION [X] ON SPECIFIED FAILURE

CATEGORY: [[]] AGREEABLE TIME

STANDARDS

LABOR: 1.0 Hour

LOCATION [[]] CUSTOMER INSTALLABLE

CATEGORY: [[]] ON-SITE (active On-site contract required)

[X] SERVICE CENTER

[[]] CHANNEL PARTNERS

SERVICE: [[] RETURN

INVENTORY: [[]] SCRAP

[[]] SEE TEXT

USED [X] RETURN

PARTS: [[]] SCRAP

[[]] SEE TEXT

AVAILABILITY: PRODUCT’S SUPPORT LIFE

NO CHARGE AVAILABLE UNTIL: 31-Mar-2020

[[]] Calibration Required

[X] Calibration NOT Required

PRODUCT LINE: WN

AUTHOR: jm

ADDITIONAL INFORMATION:

Modification Recommended Service Note

Version 1.2 | March 15, 2019| Page 1of 2

Modification Recommended

Service Note

E4980A-16

E4980A 2 MHz Precision LCR Meter

Serial Numbers: MY46516722 –MY46617916, SG46500800 –SG46600805

Manufacturing ID Number: N/A

E4980A cannot power on due to PSU malfunction

Parts Required:

P/N Description Qty.

0950-5428 Power Supply AC 125-Watt 5-Output 1

Supersedes:

NONE

Modification Recommended Service Note

Version 1.2 | March 15, 2019| Page 2of 2

Situation:

E4980A cannot power on due to PSU malfunction.

Solution/Action:

1. Check the Line Voltage and Fuse

2. Check the Power Supply Unit Output

3. Check booting process

4. When PSU malfunction is identified, replace the PSU by 0950-5428.

See Power on Sequence Troubleshooting, and Power Supply Assembly Replacement in

E4980A/E4980AL Precision LCR Meter Service Guide for more details.

5. Return the defective PSU via PRP

Revision History:

Date

Service

Note

Revision

Author

Reason for Change

14 Mar 2019

E4980A-16

Jun Maruo

As Published

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