Johnson Controls CK721-A Quick start guide
Factory Field Upgrade
CK721-A
Network Controller
Version 3.0, August 2010
24-10025-59 Revision –
Copyright 2010
Johnson Controls, Inc.
All Rights Reserved
(805) 522-5555
www.johnsoncontrols.com
No part of this document may be reproduced without the prior permission of Johnson Controls, Inc.
These instructions are supplemental. Often they are supplemental to other manufacturer’s
documentation. Never discard other manufacturer’s documentation. Publications from Johnson
Controls, Inc. are not intended to duplicate nor replace other manufacturer’s documentation.
If this document is translated from the original English version by Johnson Controls, Inc., all
reasonable endeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc.
shall not be liable for any translation errors contained herein or for incidental or consequential
damages in connection with the furnishing or use of this translated material.
CK721-A VERSION 3.0
FACTORY FIELD UPGRADE MANUAL
24-10025-59 Rev. – 1
This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
INTRODUCTION
This document describes how to factory field upgrade the CK721-A controller firmware to
Release 3.0. This is the only supported method for upgrading CK721-A controllers in the
field when a P2000 host update has failed and the controller constantly reboots (the
controller does not come back online with the host). For standard CK721-A firmware
upgrade procedures, refer to the CK721-A Version 3.0 Software Release Notes. The upgrade
method described in this document does not require the host.
SYSTEM REQUIREMENTS
The following hardware and software are required to factory field upgrade the CK721-A
firmware:
PC running Microsoft® Windows® XP Professional or higher, or Windows 2000
Professional
NOTE
You will be required to change various Windows settings on this PC. To
minimize any future issues you may encounter as a result of these
changes, we recommend using a substitute computer (i.e. not the PC you
use day-to-day).
RS232 Null Modem Cable (DB9F/F) – Black Box EYN257T-0015-FF or
equivalent
10/100Base-T CAT5 Ethernet Cross-over Cable (or a standard CAT5
straight-through cable if connecting to a hub/switch) – Black Box EVCRB82-0020
or equivalent
The CK721a_Factory_FieldUpdate_FW_3-0.exe self-extracting archive file
located on the CK721-A Version 3.0 Upgrade CD or on the following FTP site:
ftp://cardkey:cardkey2000@ftp2.johnsoncontrols.com/cardkey-out/CK721A/
CK721A_3p0/CK721A_3p0Build41_Release
CK721-A Version 3.0 Factory Field Upgrade Manual
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This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
Terminal Emulation Software (Tera Term Pro Preferred) – To use the free Tera
Term Pro software, download and install Version 2.3 from the following site:
http://hp.vector.co.jp/authors/VA002416/teraterm.html
NOTE
The Tera Term Pro terminal emulation software was used in the
development of this document. Use of other terminal emulation programs
may differ.
Cable Wiring
Null Modem Cable
The null modem cable provides an RS-232 serial connection from the CK721-A
RS232C A port to the computer’s COM port.
Connector 1 Pinout Connector 2 Pinout
TX = Transmit
RX = Receive
RTS = Request to Send
CTS = Clear to Send
SG = Signal Ground
DSR = Data Set Ready
DTR = Data Terminal Ready
3 TX 2 RX
2 RX 3 TX
7 RTS 8 CTS
8 CTS 7 RTS
5 SG 5 SG
6 DSR 4 DTR
4 DTR 6 DSR
Ethernet Cross-over Cable
The Ethernet cross-over cable provides an network connection from the CK721-A
Ethernet port directly to the computer’s network port.
Connector 1 Pinout Connector 2 Pinout
TX = Transmit
RX = Receive
1 RX+ 3 TX+
2 RX- 6 TX-
3 TX+ 1 RX+
6 TX- 2 RX-
Factory Field Upgrade Manual CK721-A Version 3.0
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This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
Ethernet Straight-through Cable
The Ethernet straight-through cable provides an network connection from the
CK721-A Ethernet port to the computer’s network port via a hub or switch.
Connector 1 Pinout Connector 2 Pinout
TX = Transmit
RX = Receive
1 TX+ 1 RX+
2 TX- 2 RX-
3 RX+ 3 TX+
6 RX- 6 TX-
Figure 1: PC to CK721-A Controller Connections
PC TO CK721-A CONTROLLER CONNECTIONS
To connect the PC to the CK721-A controller:
1. Connect the RS232 Null Modem Cable to the PC’s COM 1 or COM 2 port
(see Figure 1). Connect the other end of the cable to the CK721-A’s
RS232C A port.
2. Connect the cross-over Ethernet cable to the PC’s network port. Connect the
other end of the cable to the CK721-A’s Ethernet port. (Use a cross-over
Ethernet cable to connect the PC directly to the CK721-A. Use
straight-through Ethernet cables to connect to the CK721-A via a switch or
hub.)
PC
CK721-A Controller
RS232 Null Modem Cable
(DB9F/F)*
COM 1 or 2**
Ethernet
RS232C A
Serial Port Ethernet Port
10/1000Base-T CAT5 Ethernet
Cross-over Cable*
(Use straight-through Ethernet cables if
connecting to CK721-A via a hub/switch.)
Power
* Maximum Distance: 15 m (50 ft.)
** Baud Rate: 115200
CK721-A Version 3.0 Factory Field Upgrade Manual
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This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
PC CONFIGURATION
Once you have properly connected the PC to the CK721-A controller, you are ready to
configure the PC. Configuring the PC consists of the following steps:
Copying and running the CK721-A Version 3.0 self-extracting archive file (see
page 5)
Verifying file and printer sharing for Microsoft networks is enabled
Changing the computer’s IP address (see page 5)
IMPORTANT
If firewall software is installed on your computer, you must disable it before
proceeding with the firmware upgrade.
NOTE
Configuring the PC takes approximately 2 minutes and must only be
performed once. Once the PC has been configured, installing the CK721-A
firmware takes approximately 15 minutes per controller.
IMPORTANT
Before changing the IP address settings of your PC, write down the current
settings (see the following table). This enables you to re-configure the PC
with the original settings once you have finished upgrading the CK721-A
controller(s). Failure to revert to the original settings may result in PC
network issues or other problems related to the configuration changes.
The following table provides a quick reference of the required PC configuration changes:
PC Setting Current Setting Change to . . .
File and Printer Sharing for
Microsoft Networks
Enabled
IP Address 192.168.2.1
Subnet Mask 255.255.255.0
NOTE
Windows XP Professional with Service Pack 2 was used in the
development of these instructions. Older versions of Windows XP
Professional will differ.
Factory Field Upgrade Manual CK721-A Version 3.0
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This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
To Copy and Run the CK721-A Version 3.0 Self-Extracting Archive
File:
1. Copy the CK721a_Factory_FieldUpdate_FW_3.0.exe file to the PC’s C:\
directory.
2. Double-click the archive file.
The WinZip Self-Extractor dialog box appears.
3. Verify that C:\ is listed in the Unzip to folder field.
4. Click Unzip.
The self-extracting archive file will save the CK721-A Version 3.0
firmware files into the following directory structure:
C:\ck721a
The following files will be available in the ck721a subdirectories:
./CK721a/Step1:
1image-721a-factory-field-ftpd001.bin
load.bat
load1.bat
load2.bat
sendnto.exe
./CK721a/Step2:
2image.bin
fs.tar
step2b.sh
step2a.bat
step2a.ftp
5. Click OK when the files successfully extracted message appears.
To Change the Computer’s IP Address:
1. On the Local Area Connection Properties dialog box, select Internet
Protocol (TCP/IP).
CK721-A Version 3.0 Factory Field Upgrade Manual
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This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
2. Click Properties.
3. On the Internet Protocol (TCP/IP) Properties dialog box, select the Use the
following IP address radio button.
4. Enter the following IP Address: 192.168.2.1
5. Press the <Tab> key.
6. Verify that the following Subnet mask appears: 255.255.255.0
7. Click OK.
8. Windows XP Users: Click Close.
Windows 2000 Users: Click OK.
Factory Field Upgrade Manual CK721-A Version 3.0
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This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
TERA TERM PRO CONFIGURATION
This section provides instructions on configuring Tera Term Pro. If your configuration
settings currently match the settings required to perform the upgrade, you may skip this
section. The required settings are:
Connect to serial port: COM1 or COM2 (depending on the COM port you are
using)
Serial port baud rate: 115200
Scroll buffer: 10,000 lines
NOTE
Once Tera Term Pro is configured according to the following instructions,
the settings will take effect each time you launch the application.
To Configure Tera Term Pro:
1. Open Windows Explorer.
2. Access the following directory: C:\Program Files\TTERMPRO
3. Delete the TERATERM.INI file.
4. Launch Tera Term Pro.
5. On the Tera Term: New connection dialog box, select the Serial radio
button and the COM1 or COM2 port, depending on the COM port you are
using. Click OK.
6. From the menu bar, select Setup>Serial Port.
CK721-A Version 3.0 Factory Field Upgrade Manual
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This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
7. On the Tera Term: Serial port setup dialog box, select 115200 from the
Baud rate drop-down list. Click OK.
8. From the menu bar, select Setup>Window.
9. On the Tera Term: Window setup dialog box, change the number of Scroll
buffer lines to 10,000 and click OK.
10. From the menu bar, select Setup>Save setup.
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