Johnson Controls CK721-A Quick start guide

Factory Field Upgrade

CK721-A

Network Controller

Version 3.0, August 2010

24-10025-59 Revision –

Johnson Controls, Inc.

(805) 522-5555

www.johnsoncontrols.com

No part of this document may be reproduced without the prior permission of Johnson Controls, Inc.

These instructions are supplemental. Often they are supplemental to other manufacturer’s

documentation. Never discard other manufacturer’s documentation. Publications from Johnson

Controls, Inc. are not intended to duplicate nor replace other manufacturer’s documentation.

If this document is translated from the original English version by Johnson Controls, Inc., all

reasonable endeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc.

shall not be liable for any translation errors contained herein or for incidental or consequential

damages in connection with the furnishing or use of this translated material.

CK721-A VERSION 3.0

FACTORY FIELD UPGRADE MANUAL

24-10025-59 Rev. – 1

This document contains confidential and proprietary information of Johnson Controls, Inc.

INTRODUCTION

This document describes how to factory field upgrade the CK721-A controller firmware to

Release 3.0. This is the only supported method for upgrading CK721-A controllers in the

field when a P2000 host update has failed and the controller constantly reboots (the

controller does not come back online with the host). For standard CK721-A firmware

upgrade procedures, refer to the CK721-A Version 3.0 Software Release Notes. The upgrade

method described in this document does not require the host.

SYSTEM REQUIREMENTS

The following hardware and software are required to factory field upgrade the CK721-A

firmware:

PC running Microsoft® Windows® XP Professional or higher, or Windows 2000

Professional

NOTE

You will be required to change various Windows settings on this PC. To

minimize any future issues you may encounter as a result of these

changes, we recommend using a substitute computer (i.e. not the PC you

use day-to-day).

RS232 Null Modem Cable (DB9F/F) – Black Box EYN257T-0015-FF or

equivalent

10/100Base-T CAT5 Ethernet Cross-over Cable (or a standard CAT5

straight-through cable if connecting to a hub/switch) – Black Box EVCRB82-0020

or equivalent

The CK721a_Factory_FieldUpdate_FW_3-0.exe self-extracting archive file

located on the CK721-A Version 3.0 Upgrade CD or on the following FTP site:

ftp://cardkey:cardkey2000@ftp2.johnsoncontrols.com/cardkey-out/CK721A/

CK721A_3p0/CK721A_3p0Build41_Release

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Terminal Emulation Software (Tera Term Pro Preferred) – To use the free Tera

Term Pro software, download and install Version 2.3 from the following site:

http://hp.vector.co.jp/authors/VA002416/teraterm.html

NOTE

The Tera Term Pro terminal emulation software was used in the

development of this document. Use of other terminal emulation programs

may differ.

Cable Wiring

Null Modem Cable

The null modem cable provides an RS-232 serial connection from the CK721-A

RS232C A port to the computer’s COM port.

Connector 1 Pinout Connector 2 Pinout

TX = Transmit

RX = Receive

RTS = Request to Send

CTS = Clear to Send

SG = Signal Ground

DSR = Data Set Ready

DTR = Data Terminal Ready

3 TX 2 RX

2 RX 3 TX

7 RTS 8 CTS

8 CTS 7 RTS

5 SG 5 SG

6 DSR 4 DTR

4 DTR 6 DSR

Ethernet Cross-over Cable

The Ethernet cross-over cable provides an network connection from the CK721-A

Ethernet port directly to the computer’s network port.

Connector 1 Pinout Connector 2 Pinout

TX = Transmit

RX = Receive

1 RX+ 3 TX+

2 RX- 6 TX-

3 TX+ 1 RX+

6 TX- 2 RX-

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Ethernet Straight-through Cable

The Ethernet straight-through cable provides an network connection from the

CK721-A Ethernet port to the computer’s network port via a hub or switch.

Connector 1 Pinout Connector 2 Pinout

TX = Transmit

RX = Receive

1 TX+ 1 RX+

2 TX- 2 RX-

3 RX+ 3 TX+

6 RX- 6 TX-

Figure 1: PC to CK721-A Controller Connections

PC TO CK721-A CONTROLLER CONNECTIONS

To connect the PC to the CK721-A controller:

1. Connect the RS232 Null Modem Cable to the PC’s COM 1 or COM 2 port

(see Figure 1). Connect the other end of the cable to the CK721-A’s

RS232C A port.

2. Connect the cross-over Ethernet cable to the PC’s network port. Connect the

other end of the cable to the CK721-A’s Ethernet port. (Use a cross-over

Ethernet cable to connect the PC directly to the CK721-A. Use

straight-through Ethernet cables to connect to the CK721-A via a switch or

hub.)

CK721-A Controller

RS232 Null Modem Cable

(DB9F/F)*

COM 1 or 2**

Ethernet

RS232C A

Serial Port Ethernet Port

10/1000Base-T CAT5 Ethernet

Cross-over Cable*

(Use straight-through Ethernet cables if

connecting to CK721-A via a hub/switch.)

Power

* Maximum Distance: 15 m (50 ft.)

** Baud Rate: 115200

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PC CONFIGURATION

Once you have properly connected the PC to the CK721-A controller, you are ready to

configure the PC. Configuring the PC consists of the following steps:

Copying and running the CK721-A Version 3.0 self-extracting archive file (see

page 5)

Verifying file and printer sharing for Microsoft networks is enabled

Changing the computer’s IP address (see page 5)

IMPORTANT

If firewall software is installed on your computer, you must disable it before

proceeding with the firmware upgrade.

NOTE

Configuring the PC takes approximately 2 minutes and must only be

performed once. Once the PC has been configured, installing the CK721-A

firmware takes approximately 15 minutes per controller.

IMPORTANT

Before changing the IP address settings of your PC, write down the current

settings (see the following table). This enables you to re-configure the PC

with the original settings once you have finished upgrading the CK721-A

controller(s). Failure to revert to the original settings may result in PC

network issues or other problems related to the configuration changes.

The following table provides a quick reference of the required PC configuration changes:

PC Setting Current Setting Change to . . .

File and Printer Sharing for

Microsoft Networks

Enabled

IP Address 192.168.2.1

Subnet Mask 255.255.255.0

NOTE

Windows XP Professional with Service Pack 2 was used in the

development of these instructions. Older versions of Windows XP

Professional will differ.

Factory Field Upgrade Manual CK721-A Version 3.0

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This document contains confidential and proprietary information of Johnson Controls, Inc.

To Copy and Run the CK721-A Version 3.0 Self-Extracting Archive

File:

1. Copy the CK721a_Factory_FieldUpdate_FW_3.0.exe file to the PC’s C:\

directory.

2. Double-click the archive file.

The WinZip Self-Extractor dialog box appears.

3. Verify that C:\ is listed in the Unzip to folder field.

4. Click Unzip.

The self-extracting archive file will save the CK721-A Version 3.0

firmware files into the following directory structure:

C:\ck721a

The following files will be available in the ck721a subdirectories:

./CK721a/Step1:

1image-721a-factory-field-ftpd001.bin

load.bat

load1.bat

load2.bat

sendnto.exe

./CK721a/Step2:

2image.bin

fs.tar

step2b.sh

step2a.bat

step2a.ftp

5. Click OK when the files successfully extracted message appears.

To Change the Computer’s IP Address:

1. On the Local Area Connection Properties dialog box, select Internet

Protocol (TCP/IP).

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2. Click Properties.

3. On the Internet Protocol (TCP/IP) Properties dialog box, select the Use the

following IP address radio button.

4. Enter the following IP Address: 192.168.2.1

5. Press the <Tab> key.

6. Verify that the following Subnet mask appears: 255.255.255.0

7. Click OK.

8. Windows XP Users: Click Close.

Windows 2000 Users: Click OK.

Factory Field Upgrade Manual CK721-A Version 3.0

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TERA TERM PRO CONFIGURATION

This section provides instructions on configuring Tera Term Pro. If your configuration

settings currently match the settings required to perform the upgrade, you may skip this

section. The required settings are:

Connect to serial port: COM1 or COM2 (depending on the COM port you are

using)

Serial port baud rate: 115200

Scroll buffer: 10,000 lines

NOTE

Once Tera Term Pro is configured according to the following instructions,

the settings will take effect each time you launch the application.

To Configure Tera Term Pro:

1. Open Windows Explorer.

2. Access the following directory: C:\Program Files\TTERMPRO

3. Delete the TERATERM.INI file.

4. Launch Tera Term Pro.

5. On the Tera Term: New connection dialog box, select the Serial radio

button and the COM1 or COM2 port, depending on the COM port you are

using. Click OK.

6. From the menu bar, select Setup>Serial Port.

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7. On the Tera Term: Serial port setup dialog box, select 115200 from the

Baud rate drop-down list. Click OK.

8. From the menu bar, select Setup>Window.

9. On the Tera Term: Window setup dialog box, change the number of Scroll

buffer lines to 10,000 and click OK.

10. From the menu bar, select Setup>Save setup.

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