Interlogix NX-595E User manual

NX-595E Installation

Manual

P/N 230242 • REV C • ISS 02JUL14

This document may not be copied in whole or in part or otherwise

reproduced without prior written consent from UTC Fire & Security

Americas Corporation, Inc., except where specifically permitted

under US and international copyright law.

Trademarks and

patents The NX-595E name and logo are trademarks of UTC Fire & Security

Americas Corporation, Inc.

NX-595E name is a trademark of UTC Fire & Security Americas

Corporation, Inc.

Other trade names used in this document may be trademarks or

registered trademarks of the manufacturers or vendors of the

respective products.

Manufacture

Placed on the market by:

UTC Fire & Security Americas Corporation, Inc.

3211 Progress Drive, Lincolnton, NC, 28092, USA

Authorized EU manufacturing representative:

UTC Fire & Security B.V.

Kelvinstraat 7, 6003 DH Weert, Netherlands

Compliance

EU directives UTC Fire & Security hereby declares that this device is in

compliance with the applicable requirements and provisions of one

or more of the Directives 1999/5/EC, 2014/30/EU and 2014/35/EU.

For more information see: www.utcfireandsecurity.com or

www.interlogix.com

2002/96/EC (WEEE directive): Products marked with this symbol

cannot be disposed of as unsorted municipal waste in the European

Union. For proper recycling, return this product to your local supplier

upon the purchase of equivalent new equipment, or dispose of it at

designated collection points. For more information see:

www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that

cannot be disposed of as unsorted municipal waste in the European

Union. See the product documentation for specific battery

information. The battery is marked with this symbol, which may

include lettering to indicate cadmium (Cd), lead (Pb), or mercury

(Hg). For proper recycling, return the battery to your supplier or to a

designated collection point. For more information see:

www.recyclethis.info.

Contact information www.utcfireandsecurity.com or www.interlogix.com

Customer support www.interlogix.com/customer-support or

www.utcfssecurityproducts.eu

NX-595E Installation Manual 3

Content

Important information 5

Limitation of liability 5

Advisory messages 5

Disclaimer 6

Warranty 6

Introduction 7

Features & Benefits 8

Phone Line connection 8

Phone Line connection, and network connection 9

Phone Line connection, network connection and integrated into the

door intercom system 9

Phone Line connection, network connection, integrated into the

door intercom system with NX-181xx Voice keypads 9

Installing The NX-595E into the enclosure 11

Wiring The NX-595E 12

PCB Layout 14

Terminal descriptions 14

Wiring Structure 15

FAQ - Frequently Asked Questions 16

xTun Cloud Service Error! Bookmark not defined.

Loading Factory Defaults (device 191) 17

Using a NX-181xx Voice keypad 18

Using a Standard Keypad (Icon or LCD) 18

Enrolling the NX-595E 19

Accessing the NX-595E – via a Touch Tone Phone 19

Main Menu – Structure 20

Main Menu - Additional Installer Information 21

Output Control 21

Service provider phone number 22

Panel and device configuration 23

4 NX-595E Installation Manual

Accessing the NX-595E - via the Web pages 24

Find the IP Address 24

Set the IP Address 24

Navigating to the NX-595E 24

Main Menu (Web) – Accesssed with Installer Code 25

Users 26

Network Settings 27

Feature List 29

Outputs 31

IP Reporting 33

Enable Remote Web Access 34

Access via Android App 35

Access via iPhone App 36

Troubleshooting 36

Worksheets 38

System Status Messages 46

NX-595E Installation Manual 5

Important information

Limitation of liability

To the maximum extent permitted by applicable law, in no event will UTCFS be

liable for any lost profits or business opportunities, loss of use, business

interruption, loss of data, or any other indirect, special, incidental, or

consequential damages under any theory of liability, whether based in contract,

tort, negligence, product liability, or otherwise. Because some jurisdictions do not

allow the exclusion or limitation of liability for consequential or incidental

damages the preceding limitation may not apply to you. In any event the total

liability of UTCFS shall not exceed the purchase price of the product. The

foregoing limitation will apply to the maximum extent permitted by applicable law,

regardless of whether UTCFS has been advised of the possibility of such

damages and regardless of whether any remedy fails of its essential purpose.

Installation in accordance with this manual, applicable codes, and the instructions

of the authority having jurisdiction is mandatory.

While every precaution has been taken during the preparation of this manual to

ensure the accuracy of its contents, UTCFS assumes no responsibility for errors

or omissions.

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted

results. The advisory messages used in this document are shown and described

below.

WARNING: Warning messages advise you of hazards that could result in injury

or loss of life. They tell you which actions to take or to avoid in order to prevent

the injury or loss of life.

Caution: Caution messages advise you of possible equipment damage. They tell

you which actions to take or to avoid in order to prevent the damage.

Note: Note messages advise you of the possible loss of time or effort. They

describe how to avoid the loss. Notes are also used to point out important

information that you should read.

Keep in mind, the level of security you will obtain with this system relates

specifically with two major factors:

• The quantity, quality, and placement of security devices attached to this

security system.

• The knowledge you have of the security system and how that knowledge is

utilized in a weekly test of the complete system.

This product is to be installed by qualified SERVICE PERSONNEL only

6 NX-595E Installation Manual

The equipment should only be operated with an approved power adapter with

insulated live pins.

Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of

batteries according to the instructions. Contact your service provider for

replacement batteries.

Disclaimer

A level of TCP IP knowledge is required by the installer/s to set up some of the

NX-595E functionality. UTCSF limits it support to NX-595E setup only, and is

unable to offer further assistance on your client's DSL modem, router, firewall or

any other 3rd party software. Please consult your customers IT department or

qualified IT professional about implementing this product onto your client's

network.

Warranty

UTC Fire & Security Americas Corporation, Inc. guarantees this product against

defective parts and workmanship for twenty-four (24) months from the date of

purchase. If any defect appears during the warranty period contact your service

provider. UTC Fire & Security Americas Corporation, Inc. assumes no liability for

consequential or indirect damage, and accepts no responsibility for repairing

damage to the product caused by misuse, careless handling, or where repairs

have been made by others.

No other guarantee, written or verbal, is authorized by UTC Fire & Security

Americas Corporation, Inc.

NX-595E Installation Manual 7

Introduction

The NX-595E is an optional module that may be added to your NetworX security

system to provide remote access and reporting features. You can also integrate

the security system to devices such as intercom, doors, lighting and air-

conditioning via low-level relays.

NX-595E provides a web interface accessible via computer or smart phone, and

simple configuration for remote access.

You can access the NX-595E using these methods:

• Personal Voice Guide (PVG) - When accessing the NX-595E via a touch-tone

phone, the inbuilt PVG will talk to you and guide you through operating your

security system. You can dial in and check the status of your security system,

change a user’s PIN number, enter a new alarm phone number, or arm your

system with easy to follow voice prompts.

• Built-In Web Server - provides access from PC, Mac, or smart phone with

web browser. It allows users to arm / disarm individual partitions, check

system status, enable / disable user codes, modify email accounts and Voice

phone numbers from any standard web browser.

• iPhone app – provides access from an easy to use iPhone app without

needing to set up port forwarding.

The NX-595E can interact with you with one or more of these:

• Voice Reporting - will call up to three phone numbers and announce alerts in

plain English

• Email Reporting - will email up to three addresses, no mail server needs to be

configured

Authorized users may customize voice recordings for user names, zone names,

partition names, room names, output names and system names. These

recordings offer a level of system customization usually reserved for more

elaborate installations. The NX-595E can also store (and forward to NX-181xx

Voice keypads) exit and entry messages. These messages can be left for other

users of the security system.

NX-595E modules built in web server allows users to arm / disarm individual

partitions, check system status, enable / disable user codes, modify email

accounts and Voice phone numbers from any standard web browser.

Advanced intercom features are also incorporated within the NX-595E. Imagine a

visitor to your home pressing the button at your front door intercom, and then

being able to talk to you on your mobile phone anywhere in the world. Maybe it’s

a courier delivering a parcel? You may wish to open the garage door and allow

them to drop the parcel inside.

8 NX-595E Installation Manual

Features & Benefits

The more integration that is performed, the more features and benefits will

become available:

Feature Connection

Phone Line Network Intercom NX-181xx

Dial Up Control Yes - - -

Dial Up Programming Yes - - -

Voice Reporting Yes - - -

4x Extra Zones Yes - - -

Real Time Clock Yes - - -

2x Extra Relays Yes - - -

Email Reporting - Yes - -

Automatic DHCP - Yes - -

Built-In Web Server - Yes - -

iPhone app - Yes - -

No mail server and port

forwarding set up required - Yes - -

Call Divert - - Yes -

Remote Listen In to Outdoor

Station - - Yes -

NX-181xx Access to Intercom

and Door Release - - - Yes

Remote Listen In to NX-181xxs - - - Yes

Phone Line connection

• Voice Reporting – The NX-595E can phone the user and announce selected

event conditions in a human voice. This is in addition to alarm signals sent via

the NetworX panel to the central monitoring center. Users can customize

individual name recordings for zones, partitions, users, rooms and outputs.

No more confusing beeps or sirens!

• Dial up control – The NX-595E can be access by any outside touch tone

telephone and once connected the inbuilt Personal Voice Guide (PVG) will

navigate you through all available menu options. From basic Arming /

Disarming control, to more advanced menus like zone bypassing and System

recordings.

• Dial up programming – An invaluable feature for the installer is the ability to

remotely access the NX-595E from any outside touch tone telephone to carry

out full system interrogation or advanced programming.

NX-595E Installation Manual 9

• Zones – There are two onboard zones that can be zone doubled to for use

within the security system. Only available on the NX-8E control panels.

• RTC – “Real Time Clock” is an onboard component that holds the current

time date setting. A built-in power-sense circuit detects power failures and

automatically switches to the backup supply. This significantly reduces the

chance of a "loss of date \ time" in periods of extended power outage.

Phone Line connection, and network connection

• All of the above features plus:

• Email Reporting – Up to three email addresses can be entered.

• DHCP - or Dynamic Host Configuration Protocol, is a computer network

protocol used by devices to obtain configuration information for operation in

an Internet Protocol network. This protocol reduces system administration

workload, allowing networks to add devices with little or no manual

intervention

• NX-595E Web Interface – Once connected to the network, users will enjoy

the simple web user interface that is supplied with the NX-595E. Enter the IP

address of your NX-595E into a web browser to access the NX-595E

Configuration Server. Here the user can configure pin codes, arm and disarm

partitions, view the last 185 event history, enter and change all voice, and

divert phone numbers and assign email address. Installers have further

access to network settings, feature lists and outputs.

• Relays – The two onboard relays are fully configurable and come defaulted

for door release one and door release two.

Phone Line connection, network connection and

integrated into the door intercom system

• All of the above features plus:

• Call divert – This feature will call up to three different phone numbers when a

visitor presses the call button on the outside door station whilst the NetworX

security system is armed. Once the call is connected, a bi-directional

conversation can take place and the called party has the ability to operate the

onboard relay allowing access to the premises.

• Remote listen-in / two way communication – this feature allows users to

connect to the outdoor station from a remote location

Phone Line connection, network connection, integrated

into the door intercom system with NX-181xx Voice

keypads

• All of the above features plus:

10 NX-595E Installation Manual

• NX-181xx Voice keypads can be configured to answer a call initiated from

either of the two door stations, they can also control the NX-595E modules

onboard door release relays.

• Remote listen in / two way communication – this feature allows users to

connect to any or all of the connected NX-181xx Voice keypads from a

remote location an “listen-in” to any audio within that room / rooms.

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