Henny Penny 690 Operating instructions
Model 690
Power switch on but fryer
completely inoperative
Pressure not exhausting at
end of Cook Cycle
Operating pressure too high
4-1. TROUBLESHOOTINGGUIDE
Problem Cause Correction
• Open circuit
• Solenoid or exhaust line clogged
• Deadweight clogged
• Plug fryer in
• Check breaker or fuse at wall
• Turn off and allow fryer to cool to
release the pressure in frypot; have
all lines, solenoid, and exhaust tank
cleaned
• Turn off and allow fryer to cool to
release the pressure in frypot; clean
deadweight; see Preventive Mainte-
nance Section
DO NOT OPERATE UNIT IF PRESSURE GAUGE SHOWS HIGH PRESSURE CONDITIONS.
SEVERE INJURIES AND BURNS WILL RESULT. IMMEDIATELY PLACE THE POWER/
PUMP SWITCH IN THE OFF POSITION, WHICH RELEASES THE PRESSURE BY ALLOW-
ING THE UNIT TO COOL. DO NOT RESUME USE OF UNIT UNTIL CAUSE OF HIGH
PRESSURE HAS BEEN FOUND AND CORRECTED.
Pressure does not build
Shortening not heating
Foaming or boiling over
Shortening not draining
Filter motor won’t run
• Not enough product in frypot
• Metal shipping spacer not
removed from deadweight
• Pressure not programmed
• Lid gasket leaking
• Gas valve knob turned to the
OFF position
• Drain valve open
• Hightemperaturelimittripped
• See Boil-Over chart on fryer
and information in this
manual
• Drain valve clogged
• Motor overheated
• Place full capacity product in frypot
when using fresh shortening
• Remove shipping spacer; see Unpacking
Instructions Section
• Checkprogramming
• Reverse or replace lid gasket
• Make sure gas control valve knob is
turned to the ON position
• Close drain valve
• Reset high temperature limit; see
Operating Components Section
• FollowBoil-Overproceduresfrom
chart
• Push cleaning rod through open
drain valve
• Reset motor; see Filter Pump Motor
Protector-Manual Reset Section
More detailed troubleshooting information is available in the Technical Manual, available at
www.hennypenny.com, or 1-800-417-8405 or 1-937-456-8405.
703 4-1
SECTION 4. TROUBLESHOOTING
Model 690
4-2. ERROR CODES Inthe eventof acontrol systemfailure, thedigital displayshowsan
errormessage. Thesemessagesare coded: “E-4”, “E-5”, “E-6”,
“E-32”,“E-41”and“E-71”. Aconstanttone is heard whenan
errorcodeis displayed, and tosilencethis tone, press anyofthe
productbuttons.
DISPLAY CAUSE PANELBOARDCORRECTION
“E-4” Control boardoverheating TurnswitchtoOFFposition,thenturn
switchbackto ON; ifdisplaystill shows
“E-4”,theboard is getting toohot; checkfor
signsofoverheatingbehindthecontrol
panel; oncepanelcools down thecontrols
shouldreturntonormal;if“E-4”persists,
havecontrol panelreplaced
“E-5” Shorteningoverheating Turnswitch toOFFposition,then back to
ON; ifdisplay shows“E-5”,the heating
circuitsandtemperatureprobeshould be
checked; oncetheunit cools down, the
controlsshould returnto normal; if“E-5”
persists,have controlpanelreplaced
“E-6” Temperature probefailure Turnswitch to OFFposition,then back to
ON; ifthedisplay shows “E-6”, thetempera-
tureprobeshouldbechecked; oncethe
probeisrepaired,or replaced, the controls
shouldreturn tonormal; if “E-6”persists,
havecontrol panelreplaced
“E-41” Programmingfailure Turnswitch to OFFposition,then back to
ON; ifdisplayshows “E-41”,thecontrol
shouldbere-initialized(SeeProgramming
Section) iftheerror code persists,havecontrol
panelreplaced
“E-71” Pumpmotorrelayfailureor Replace relay ifcontactsare stuckclosed;
wiringproblem checkwiring on POWER/PUMPswitch,or at
wallreceptacle; L1andNmay be reversed
Airpressure switchopen; clogged Cleandilution boxorreplaceblowerif
dilutionboxorfaultyblower;open necessary;havedrain switchchecked;reset
drainswitch;openhighlimit highlimitorhavehighlimitchecked
4-2 304
“E32,FAN FAIL
ERROR,CHECK
BLOWER,CLEAN
DILUTIONBOX,
CALLHENNY
PENNYSERVICE”
Model 690
4-2. ERRORCODES (Continued) CEOnly-Along with theerrorcodes frompage4-2,CE
unitshavethefollowingself-diagnosticerrorcodes:
DISPLAY CAUSE PANELBOARDCORRECTION
“E-10” Highlimit Resetthehighlimitbymanuallypushingupontheredreset
button; ifthehighlimitdoesnotreset,thehighlimitmustbe
replaced
“E-15” Drainswitch Closethedrain,usingthedrainvalvehandle; ifdisplaystill
shows“E-15”, havethedrainmicroswitchchecked
“E-20A” Airpressure Press thetimerbuttontotry theignition processagain,
switchfailure andif“E-20A”persists,callHennyPenny’sService
(stuckclosed) Department
“E-20B” Draftfan or Pressthetimerbuttonto trythe ignitionprocessagain,
airpressure and if“E-20B” persists,call HennyPenny’sService
switchfailure Department
(stuckopen)
“E-20C” Leftgasmodule Press thetimerbutton totry theignitionprocessagain,and if
failure “E-20C”persists, callHenny Penny’sServiceDepartment
“E-20D” Rightmodule Pressthetimerbutton totrytheignitionprocess again,andif
failure “E-20D”persists, callHenny Penny’sService Department
“E-20E” Bothmodules Pressthetimerbuttonto trytheignitionprocessagain, andif
failure “E-20E”persists, callHenny Penny’sService Department
“E-20F” Leftmodule Pressthe timerbuttonto trythe ignitionprocessagain,andif
noflamesense “E-20F”persists,callHennyPenny’s ServiceDepartment
“E-20G” Rightmodule Pressthetimerbutton totrytheignitionprocess again,andif
noflamesense “E-20G”persists,callHennyPenny’s ServiceDepartment
“E-20H” Bothmodules Pressthetimerbuttonto trytheignitionprocessagain, andif
noflamesense “E-20H”persists,callHennyPenny’s ServiceDepartment
703 4-3
Table of contents
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