Henny Penny 690 Operating instructions

Model 690

Power switch on but fryer

completely inoperative

Pressure not exhausting at

end of Cook Cycle

Operating pressure too high

4-1. TROUBLESHOOTINGGUIDE

Problem Cause Correction

• Open circuit

• Solenoid or exhaust line clogged

• Deadweight clogged

• Plug fryer in

• Check breaker or fuse at wall

• Turn off and allow fryer to cool to

release the pressure in frypot; have

all lines, solenoid, and exhaust tank

cleaned

• Turn off and allow fryer to cool to

release the pressure in frypot; clean

deadweight; see Preventive Mainte-

nance Section

DO NOT OPERATE UNIT IF PRESSURE GAUGE SHOWS HIGH PRESSURE CONDITIONS.

SEVERE INJURIES AND BURNS WILL RESULT. IMMEDIATELY PLACE THE POWER/

PUMP SWITCH IN THE OFF POSITION, WHICH RELEASES THE PRESSURE BY ALLOW-

ING THE UNIT TO COOL. DO NOT RESUME USE OF UNIT UNTIL CAUSE OF HIGH

PRESSURE HAS BEEN FOUND AND CORRECTED.

Pressure does not build

Shortening not heating

Foaming or boiling over

Shortening not draining

Filter motor won’t run

• Not enough product in frypot

• Metal shipping spacer not

removed from deadweight

• Pressure not programmed

• Lid gasket leaking

• Gas valve knob turned to the

OFF position

• Drain valve open

• Hightemperaturelimittripped

• See Boil-Over chart on fryer

and information in this

manual

• Drain valve clogged

• Motor overheated

• Place full capacity product in frypot

when using fresh shortening

• Remove shipping spacer; see Unpacking

Instructions Section

• Checkprogramming

• Reverse or replace lid gasket

• Make sure gas control valve knob is

turned to the ON position

• Close drain valve

• Reset high temperature limit; see

Operating Components Section

• FollowBoil-Overproceduresfrom

chart

• Push cleaning rod through open

drain valve

• Reset motor; see Filter Pump Motor

Protector-Manual Reset Section

More detailed troubleshooting information is available in the Technical Manual, available at

www.hennypenny.com, or 1-800-417-8405 or 1-937-456-8405.

703 4-1

SECTION 4. TROUBLESHOOTING

Model 690

4-2. ERROR CODES Inthe eventof acontrol systemfailure, thedigital displayshowsan

errormessage. Thesemessagesare coded: “E-4”, “E-5”, “E-6”,

“E-32”,“E-41”and“E-71”. Aconstanttone is heard whenan

errorcodeis displayed, and tosilencethis tone, press anyofthe

productbuttons.

DISPLAY CAUSE PANELBOARDCORRECTION

“E-4” Control boardoverheating TurnswitchtoOFFposition,thenturn

switchbackto ON; ifdisplaystill shows

“E-4”,theboard is getting toohot; checkfor

signsofoverheatingbehindthecontrol

panel; oncepanelcools down thecontrols

shouldreturntonormal;if“E-4”persists,

havecontrol panelreplaced

“E-5” Shorteningoverheating Turnswitch toOFFposition,then back to

ON; ifdisplay shows“E-5”,the heating

circuitsandtemperatureprobeshould be

checked; oncetheunit cools down, the

controlsshould returnto normal; if“E-5”

persists,have controlpanelreplaced

“E-6” Temperature probefailure Turnswitch to OFFposition,then back to

ON; ifthedisplay shows “E-6”, thetempera-

tureprobeshouldbechecked; oncethe

probeisrepaired,or replaced, the controls

shouldreturn tonormal; if “E-6”persists,

havecontrol panelreplaced

“E-41” Programmingfailure Turnswitch to OFFposition,then back to

ON; ifdisplayshows “E-41”,thecontrol

shouldbere-initialized(SeeProgramming

Section) iftheerror code persists,havecontrol

panelreplaced

“E-71” Pumpmotorrelayfailureor Replace relay ifcontactsare stuckclosed;

wiringproblem checkwiring on POWER/PUMPswitch,or at

wallreceptacle; L1andNmay be reversed

Airpressure switchopen; clogged Cleandilution boxorreplaceblowerif

dilutionboxorfaultyblower;open necessary;havedrain switchchecked;reset

drainswitch;openhighlimit highlimitorhavehighlimitchecked

4-2 304

“E32,FAN FAIL

ERROR,CHECK

BLOWER,CLEAN

DILUTIONBOX,

CALLHENNY

PENNYSERVICE”

Model 690

4-2. ERRORCODES (Continued) CEOnly-Along with theerrorcodes frompage4-2,CE

unitshavethefollowingself-diagnosticerrorcodes:

DISPLAY CAUSE PANELBOARDCORRECTION

“E-10” Highlimit Resetthehighlimitbymanuallypushingupontheredreset

button; ifthehighlimitdoesnotreset,thehighlimitmustbe

replaced

“E-15” Drainswitch Closethedrain,usingthedrainvalvehandle; ifdisplaystill

shows“E-15”, havethedrainmicroswitchchecked

“E-20A” Airpressure Press thetimerbuttontotry theignition processagain,

switchfailure andif“E-20A”persists,callHennyPenny’sService

(stuckclosed) Department

“E-20B” Draftfan or Pressthetimerbuttonto trythe ignitionprocessagain,

airpressure and if“E-20B” persists,call HennyPenny’sService

switchfailure Department

(stuckopen)

“E-20C” Leftgasmodule Press thetimerbutton totry theignitionprocessagain,and if

failure “E-20C”persists, callHenny Penny’sServiceDepartment

“E-20D” Rightmodule Pressthetimerbutton totrytheignitionprocess again,andif

failure “E-20D”persists, callHenny Penny’sService Department

“E-20E” Bothmodules Pressthetimerbuttonto trytheignitionprocessagain, andif

failure “E-20E”persists, callHenny Penny’sService Department

“E-20F” Leftmodule Pressthe timerbuttonto trythe ignitionprocessagain,andif

noflamesense “E-20F”persists,callHennyPenny’s ServiceDepartment

“E-20G” Rightmodule Pressthetimerbutton totrytheignitionprocess again,andif

noflamesense “E-20G”persists,callHennyPenny’s ServiceDepartment

“E-20H” Bothmodules Pressthetimerbuttonto trytheignitionprocessagain, andif

noflamesense “E-20H”persists,callHennyPenny’s ServiceDepartment

703 4-3

Table of contents

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