Henny Penny 581 Programming manual

This section provides troubleshooting information in the form

of an easy to read table.

If a problem occurs during the first operation of a new fryer,

recheck the installation per the Installation Section of this

manual.

Before troubleshooting, always recheck the operation pro-

cedures per Section 3 of this manual.

To isolate a malfunction, proceed as follows:

1. Clearly define the problem (or symptom) and when it

occurs.

2. Locate the problem in the Troubleshooting table.

3. Review all possible causes. Then, one-at-a-time work

through the list of corrections until the problem is solved.

4. Refer to the maintenance procedures in the Maintenance

Section to safely and properly make the checkout and

repair needed.

If maintenance procedures are not followed correctly,

injuries and/or property damage could result.

Product Color Not

Correct:

A. Too Dark

B. Too Light

C. Product

Greasy

Temperature too high.

Shortening too old.

Shortening too dark.

Breading product too far

in advance.

Wrong cook button

pushed.

Temperature too low.

Fryer incorrect preheat.

Slow fryer heat-up/

recovery.

Wrong cook button

pushed.

Shortening old.

Temperature too low.

Wrong cook button

pushed.

Cookpot overloaded.

Product not removed from

cookpot immediately after

depressurization.

Check temperature setting

in the program mode. See

section on programming.

Remove and replace defec-

tive probe.

Change shortening.

Filter shortening.

Change shortening.

Bread product closer to

actual frying period.

Be sure to select the

correct product to be

cooked.

e Check temperature setting.

a Remove and replace defec-

tive probe.

Allow proper preheat time.

Refer to heating elements

in the maintenance section.

Be sure to select the

correct product to be

cooked.

Replace shortening.

Check temperature setting.

Temperature not recovered

when product was dropped

in cookpot.

Remove and replace defec-

tive probe.

Be sure to select the

correct product to be

cooked.

Reduce cooking load.

Remove product

immediately after

depressurization of the

eookpot.

B. Too Light

C. Product

Greasy

D. Spotted

Product

Temperature too low.

Fryer incorrect preheat.

Slow fryer heat-up/

recovery.

Wrong cook button

pushed.

0 Shortening old.

Temperature too low.

0 Cookpot overloaded.

Product not removed from

cookpot immediately after

end of cycle.

Improper separation of the

product.

Breading not uniform on

the product.

Burned breading particles

on product.

Product sticking together.

Check temperature setting.

Remove and replace defec-

tive probe.

0 Allow proper preheat time.

* Refer to heating elements

in the maintenance section.

@Be sure to select the

correct amount of product

to be cooked.

e Replace shortening.

@Check temperature setting.

e Temperature not recovered

when product was dropped

in cookpot.

e Remove and replace defec-

tive probe.

0 Reduce cooking load.

0 Remove product

immediately after end of

cycle.

Load product into basket

properly.

Sift breading regularly.

Separate product during

breading.

Filter the shortening more

frequently.

Separate product prior to

pressure cooking.

E. Dryness of

Product

Product Flavor

(Taste):

A. Salty Taste

urned Taste

6. Bland Taste

Moisture loss prior to

cooking.

Overcooking the product.

Low operating pressure.

Wrong cook button pushed.

Breading mixture is too

salty.

Incorrect choice of

breading.

Burned shortening flavor.

Cookpot not properly

cleaned.

aw product not fresh.

Breading mixture incorrect

for product (spice content

too low).

Cooking temperature too

high (spice flavors lost).

Reduce cooking time.

Reduce cooking

temperature.

Cheek pressure gauge

reading, check for pressure

leaks.

Be sure to select the

correct product to be

cooked.

Sift breading after each

use.

Incorrect breading mixture.

Discard old breading.

Use breading designed for

the desired product.

Replace shortening.

Drain and clean cookpot.

Use fresh raw products.

Use breading designed for

desired product.

Check temperature.

D. Rancid Taste Replace shortening, and

follow recommended care

and use of shortening.

Replace shortening.

Use compatible products,

and follow recommended

care and use of shortening.

General:

A. Meat

Separation

From Bone

B. Bone Color

Not Proper

6. Breading Falh

Off

D. Product

Sticking

Together

Shortening too old.

Non compatible products

cooked within the same

shortening.

Infrequent filtering.

Raw product not fresh.

Incorrect meat cut.

Overcooking.

Product not fresh.

Using frozen product (black

bone).

Improper processing of

product (black bone).

Product not thoroughly

cooked (red bone).

Incorrect breading

procedures.

Product partially frozen.

Product breaded too long

prior to cooking.

Improper loading

procedure.

Wrong cook button pushed.

Replace shortening, and

follow recommended care

and use of shortening.

Use fresh product.

Use correct meat cutting

procedures.

Check cooking time.

Use fresh product.

Use proper processing

procedure for product.

Check cooking time.

Check cooking temperature.

Use correct breading

procedure.

Thoroughly thaw the

product, before breading.

Refer to breading and

frying instructions.

Properly load product per

loading procedures.

Be sure to select the

correct product to be

cooked.

With switch in

POWER position,

the fryer is com-

pletely inoperative

(NO POWER)

Pressure will not

exhaust at end of

cooking cycle.

Operating

pressure too high

Open circuit.

Exhaust line from solenoid

valve to condensation tank

clogged.

Solenoid valve clogged.

Dead weight clogged.

Check to see that unit is

plugged in.

Check the breaker or fuse

at supply box.

Check control panel fuses

(electric model only).

Check voltage at wall

receptacle.

Check MAIN POWER

switch. Replace if defective.

Check cord and plug.

Turn unit off and allow

fryer to cool to release

pressure from cookpot;

clean all pressure lines,

exhaust stacks, and conden-

sation tank.

Check and clean solenoid

valve per Maintenance

Section on Solenoid Valve.

Turn unit off and allow

fryer to cool to release

pressure from cookpot;

remove dead weight and

clean.

Henny Penny Model 581

Problem Cause Correction

LID/PRESSURE SECTION (Continued)

•Exhaust line to stack clogged • Clean exhaust line to stack.

DO NOT OPERATE UNIT

IF HIGH PRESSURE

CONDITIONS EXIST,

SEVERE INJURIES AND

BURNS WILL RESULT.

Place the Power/Pump

switch in the “OFF”

position immediately. Release

the pressure by allowing unit

to cool. The pressure will

then drop. Do not resume use

of unit until cause of high

pressure has been found

and corrected.

Pressure does not • Not enough product in fryer • Place proper quantity of

build or product not fresh. fresh product within

cookpot to generate steam.

• Metal shipping spacer not • Remove shipping spacer.

removed from dead weight. See Unpacking Section.

• Lid open or not latched. • Close and latch lid.

• Solenoid valve leaking or • Check or clean solenoid

not closing. valve per maintenance

section on the solenoid

valve.

• Dead weight valve leaking. • Repair per maintenance sec-

tion on operating valve.

• Pressure not programmed. • Check programming.

• Lid gasket leaking. • Reverse gasket or lid needs

adjusted. See Sections 5-10

& 5-13.

1201 4-7

Henny Penny Model 581

Problem Cause Correction

LID/PRESSURE SECTION (Continued)

• Safety relief valve leaking. • Check and replace if

necessary per maintenance

section on the relief valve.

• Pressure pad broken or crushed. • Replace pressure pads.

Lid won’t move • Cable on Counterweight • Put cable on Counterweight

up or down loose or broken per section on

Counterweight Cable.

• Check operation of • Make proper adjustments.

counterweight carriage in

rear of cooker.

HEATING OF SHORTENING SECTION

Shortening will • Blown fuse or tripped • Reset breaker or replace

not heat circuit breaker at supply fuse.

box or control panel.

• Blown fuse at control panel. • Check fuse per Main-

tenance Section on fuses

• Faulty Cook/Pump switch. • Check Cook/Pump switch

per Maintenance Section on

Cook/Pump switch.

• Faulty Cord and Plug. • Check cord and plug and

power at wall receptacle.

• Faulty contactor. • Check contactor per

Maintenance Section on

contactors.

• Faulty Drain Switch. • Check drain switch per

Maintenance Section on

Drain Switches.

• Faulty PC board. • Remove and replace control

panel.

• Faulty high limit control • Check high limit control

switch. switch per Maintenance

Section on High Limits.

4-8 1201

Heating of

shortening too

slow (Electric

Model)

Shortening

overheating

(Electric Model)

Foaming or boil-

ing o,ver of

shortening

Low or improper voltage.

Weak or burnt out

element(s).

Points in contactor bad.

Wire(s) loose.

Burnt or charred wire

connection.

Check shortening

temperature.

Check contactor for not

opening.

Faulty PC Board.

Faulty probe.

Use a meter and check the

receptacle against data

plate.

Check heating element(s)

per Maintenance Section on

Heating Elements.

Check contactor per

Maintenance Section on

Contactors.

Tighten.

Replace wire and clean

connectors.

Check temperature setting

in the program mode.

Check faulty contactor per

Maintenance Section on

Contactors.

Remove and replace control

panel.

Remove and replace probe.

Water in shortening.

Condensation line stopped

up.

Improper or bad

shortening.

Improper filtering.

At end of cooking cycle,

drain shortening and clean

cookpot. Add fresh

shortening.

Remove and clean conden-

sation line.

Use recommended

shortening.

Refer to the procedure

covering filtering the

shortening.

Shortening will

not drain from

cookpot

Shortening leaking

through drain

valve.

Cold zone full of cracklings.

Improper rinsing after

cleaning the fryer.

Too much stirring.

Drain valve clogged with

crumbs.

Drain valve will not open by

pulling the knob.

Obstruction in drain.

Faulty drain valve.

Filter shortening.

Clean and neutralize the

cookpot. Rinse with vinegar

to remove the alkaline, then

rinse with hot water and

dry cookpot.

Only stir on initial heat-up.

Open valve - push cleaning

brush through drain open-

ing from inside of cookpot.

Replace cotter pins in valve

coupling.

Remove obstruction.

Replace drain valve.

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