Henny Penny OFE-341 Operating instructions

Model OFE/OFG/OEA/OGA-341, 342

5-1. TROUBLE SHOOTING GUIDE

Problem Cause Correction

POWER switch ON but fryer • Open circuit • Plug fryer in

completely inoperative

•Check breaker or fuse at supply

box

Shortening will not • Open high limit •Reset high limit per

heat but lights are on. circuit High Limit Temperature

Error message “E10” Control Section

• Drain valve open •Turn drain valve handle to

Error message “E15” closed position

Foaming or boiling • Water in shortening •At end of Cook Cycle, drain

over of shortening shortening and clean

• Improper or bad •Use recommended shortening

shortening

• Improper filtering •Refer to the procedure covering

filtering the shortening

• Improper rinsing after •Clean and rinse the frypot, then

cleaning the fryer dry thoroughly

Shortening will not • Drain valve clogged •Open valve, force cleaning

drain from frypot with crumbs brush through drain

Filter switch on, • Motor thermal •Reset thermal switch per section

motor does not run protector tripped on Filter Pump Motor

Protector – Manual Reset

More detailed troubleshooting information is available in the Technical Manual, available at

www.hennypenny.com, or 1-800-417-8405 or 1-937-456-8405.

903 5-1

SECTION 5. TROUBLESHOOTING

Model OFE/OFG/OEA/OGA-341, 342

5-2. ERROR CODES In the event of a control system failure, the digital

display will show an "Error Message." These

messages are coded: “E4”, “E5”, “E6”, “E10”,

“E15”, “E20”, “E-31”, “E41”, “E46”, “E54”,

E-70-A & B and “E92”. A constant tone is heard

when an error code is displayed, and to silence this

tone, press any button.

DISPLAY CAUSE PANEL BOARD CORRECTION

“E-4” Control board Turn switch to OFF position, then turn switch back to ON.

overheating if display shows “E-4”, the control board is getting too hot;

check the louvers on each side of the unit for obstructions

“E-5” Shortening Turn switch to OFF position, then turn switch back to ON;

overheating if display shows “E-5”, the heating circuits and temperature

probe should be checked

“E-6 A” Temperature Turn switch to OFF position, then turn switch back to ON;

probe open if display shows “E-6”, check the temperature probe;

to replace, refer to Technical Manual

“E-6 B” Temperature Turn switch to OFF position, then turn switch back to ON;

probe shorted if display shows “E-6” check the temperature probe;

to replace, refer to Technical Manual

“E-10” High limit Reset the high limit by manually pushing up on the reset

button; if high limit does not reset, high limit must be

replaced; refer to Technical Manual

“E-15” Drain switch Close drain, using the drain valve handle; if display still

failure shows “E-15”, check the drain microswitch; refer to

Technical Manual

“E-41”, Programming Turn switch to OFF, then back to ON; if display shows any

“E-46” failure of the error codes, try to reinitialize the control (Special

Program Section) if error code persists, replace the control

board; refer to Technical Manual

5-2 808

Model OFE/OFG/OEA/OGA-341, 342

5-2. ERROR CODES

(Continued)

DISPLAY CAUSE PANEL BOARD CORRECTION

“E-20 A” Vacuum Press the timer button to try the ignition process again;

switch failure if “E-20 A” persists check vacuum switch; refer to

(stuck closed) Technical Manual

“E-20 B” Draft fan or Press the timer button to try the ignition process again;

vacuum if “E-20 B” persists, check vacuum switch or the blower

switch failure motor; refer to Technical Manual

(stuck open)

“E-20 C” Ignition modules Press the timer button to try the ignition process again; if

not responding “E-20 C” persists, check the ignition

module, the spark ignitor, or the I/O board; refer to

Technical Manual

“E-20 D” Pilots not lit or Press the timer button to try the ignition process again; if

no flame sense “E-20 D” persists, check the ignition module, the I/O

board, or the flame sensor; refer to Technical Manual

“E-31” Elements up- Lower elements into frypot

Electric units only

Fan switch jumper Check for jumper wire on 12-pin connector & add if missing

wire missing

“E-54” PCB component Turn switch to OFF position, then turn switch back to ON;

failure if “E-54” persists, have PCB replaced

“E-70A” Fan switch jumper Have jumper wire checked on 12 pin connect to panel

missing

“E-70B” MV jumper missing Have jumper wire checked on connectors to panel

“E-92” 24 VAC fuse 24 VAC fuse on I/O board open; check for shorted

on I/O open component in 24-volt circuit (i.e.., hi limit, drain switch,

air switch)

908 5-3

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