Henny Penny OFE-341 Operating instructions
Model OFE/OFG/OEA/OGA-341, 342
5-1. TROUBLE SHOOTING GUIDE
Problem Cause Correction
POWER switch ON but fryer • Open circuit • Plug fryer in
completely inoperative
•Check breaker or fuse at supply
box
Shortening will not • Open high limit •Reset high limit per
heat but lights are on. circuit High Limit Temperature
Error message “E10” Control Section
• Drain valve open •Turn drain valve handle to
Error message “E15” closed position
Foaming or boiling • Water in shortening •At end of Cook Cycle, drain
over of shortening shortening and clean
• Improper or bad •Use recommended shortening
shortening
• Improper filtering •Refer to the procedure covering
filtering the shortening
• Improper rinsing after •Clean and rinse the frypot, then
cleaning the fryer dry thoroughly
Shortening will not • Drain valve clogged •Open valve, force cleaning
drain from frypot with crumbs brush through drain
Filter switch on, • Motor thermal •Reset thermal switch per section
motor does not run protector tripped on Filter Pump Motor
Protector – Manual Reset
More detailed troubleshooting information is available in the Technical Manual, available at
www.hennypenny.com, or 1-800-417-8405 or 1-937-456-8405.
903 5-1
SECTION 5. TROUBLESHOOTING
Model OFE/OFG/OEA/OGA-341, 342
5-2. ERROR CODES In the event of a control system failure, the digital
display will show an "Error Message." These
messages are coded: “E4”, “E5”, “E6”, “E10”,
“E15”, “E20”, “E-31”, “E41”, “E46”, “E54”,
E-70-A & B and “E92”. A constant tone is heard
when an error code is displayed, and to silence this
tone, press any button.
DISPLAY CAUSE PANEL BOARD CORRECTION
“E-4” Control board Turn switch to OFF position, then turn switch back to ON.
overheating if display shows “E-4”, the control board is getting too hot;
check the louvers on each side of the unit for obstructions
“E-5” Shortening Turn switch to OFF position, then turn switch back to ON;
overheating if display shows “E-5”, the heating circuits and temperature
probe should be checked
“E-6 A” Temperature Turn switch to OFF position, then turn switch back to ON;
probe open if display shows “E-6”, check the temperature probe;
to replace, refer to Technical Manual
“E-6 B” Temperature Turn switch to OFF position, then turn switch back to ON;
probe shorted if display shows “E-6” check the temperature probe;
to replace, refer to Technical Manual
“E-10” High limit Reset the high limit by manually pushing up on the reset
button; if high limit does not reset, high limit must be
replaced; refer to Technical Manual
“E-15” Drain switch Close drain, using the drain valve handle; if display still
failure shows “E-15”, check the drain microswitch; refer to
Technical Manual
“E-41”, Programming Turn switch to OFF, then back to ON; if display shows any
“E-46” failure of the error codes, try to reinitialize the control (Special
Program Section) if error code persists, replace the control
board; refer to Technical Manual
5-2 808
Model OFE/OFG/OEA/OGA-341, 342
5-2. ERROR CODES
(Continued)
DISPLAY CAUSE PANEL BOARD CORRECTION
“E-20 A” Vacuum Press the timer button to try the ignition process again;
switch failure if “E-20 A” persists check vacuum switch; refer to
(stuck closed) Technical Manual
“E-20 B” Draft fan or Press the timer button to try the ignition process again;
vacuum if “E-20 B” persists, check vacuum switch or the blower
switch failure motor; refer to Technical Manual
(stuck open)
“E-20 C” Ignition modules Press the timer button to try the ignition process again; if
not responding “E-20 C” persists, check the ignition
module, the spark ignitor, or the I/O board; refer to
Technical Manual
“E-20 D” Pilots not lit or Press the timer button to try the ignition process again; if
no flame sense “E-20 D” persists, check the ignition module, the I/O
board, or the flame sensor; refer to Technical Manual
“E-31” Elements up- Lower elements into frypot
Electric units only
Fan switch jumper Check for jumper wire on 12-pin connector & add if missing
wire missing
“E-54” PCB component Turn switch to OFF position, then turn switch back to ON;
failure if “E-54” persists, have PCB replaced
“E-70A” Fan switch jumper Have jumper wire checked on 12 pin connect to panel
missing
“E-70B” MV jumper missing Have jumper wire checked on connectors to panel
“E-92” 24 VAC fuse 24 VAC fuse on I/O board open; check for shorted
on I/O open component in 24-volt circuit (i.e.., hi limit, drain switch,
air switch)
908 5-3
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