Grandstream Networks GXP280/285 User manual

GXP280/285 MANUAL

Thank you for purchasing GXP280/285.

Package Contents:

•GXP280/285 Body

•Handset

•5V Power Adapter

•Ethernet Cable

•Phone Cord

•Phone Stand

Overview

The GXP280/285 is a next generation entry-level SIP phone that features an LCD screen

and 3 soft-keys. The GXP280/285 delivers superior audio quality, comprehensive telephony

features, automated provisioning, security protection for privacy and broad interoperability

with most 3rd party SIP devices and leading SIP telephony platforms. It is very cost-

effective choice for any business needing a feature rich basic IP phone.

Precautions

Warning: Please DO NOT power cycle the GXP280/285 when the LED lights are flashing

during system boot up or firmware upgrade. You may corrupt firmware images and cause

the unit to malfunction.

Warning: Use only the power adapter included in the GXP280/285 package. Using an

alternative non-qualified power adapter may possibly damage the unit.

Installation

* Please use the equipment included in the packaging. Using any other power source may

damage the product.

1. Connect the handset and main phone case with the phone cord.

2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router

(LAN side of the router) using the Ethernet cable.

3. Connect the 5V DC output plug to the power jack on the phone; plug the power

adapter into an electrical outlet.

4. The LCD will display provisioning or firmware upgrade information. Before continuing,

please wait for the date/time to show up.

5. Using the phone embedded web server or keypad configuration menu, you can

further configure the phone using a static IP or DHCP.

Tips for Using the Keypad

RJ45 Jack

Headset Jack

Power Jack

Connectors on the back of the GXP280

Message Waiting Indicator

Soft Keys

Navigation Keys

Standard Keypad

1. To access the MENU,

press the round [Menu]

button.

2. Navigate the MENU by

using the [Up/Down] and

[Left/Right] buttons.

3. Press the round MENU

button to confirm a MENU

selection.

4. Delete an entry by pressing

the [Mute] button.

The phone automatically exits

MENU mode when there is an

incoming call, the phone goes

off-hook, or when the MENU

mode is left idle for 20

seconds.

Setting-up GRANDSTREAM GXP280

* Ensure that the phone is powered-up and connected to the Internet.

1. Verify the device’s IP address.

Press [Menu] !Select [Status] to display the IP address.

2. Open Settings Page on Web Browser.

GXP280 and PC’s network connection should be the same. Type the IP address on

the Web browser field on a local PC. [Format: http://IPAddress !Example: Phone IP

address (192.168.001.002) !Type (http://192.168.1.2)]

3. Enter password and click [Login]. Default password: [admin].

4. On the displayed Grandstream Device configuration Page, click [Basic Settings].

Time Zone: Select time zone [GMT+9:00 (Japan, Korea, Yakutsk)].

Date Display Format: Select [Year-Month-Day]. Click [Update] to save changes.

5. On the displayed Grandstream Device configuration Page, click [Advanced Settings].

The following settings should be left in default:

G723 rate: 6.3 kbps encoding rate Data VLAN Tag: 1: 0 2: 0 3: 0

iLBC frame size: 20 ms No Key Entry Timeout: 4

iLBC payload type: 97 Use # as Dial Key: Yes

Silence Suppression: No Keep-alive interval: 20

Voice Frames per TX: 2

Layer 3 QoS: 48

Layer 2 QoS: 802.1 Q/VLAN Tag 0 802.1p priority value 0

NTP Server: Enter [ntp.jst.mfeed.ad.jp].

Disable Call Waiting: Select [Yes] to enable call waiting. Select [No] to disable call waiting.

Headset TX gain (dB): Set to [0 dB].

Headset RX gain (dB): Set to [0 dB].

Click [Update] to save changes made.

6. On the displayed Grandstream Device configuration Page, click [Account].

Account Name: Enter Unique ID.

SIP Server: Enter VoIP Server.

Outbound Proxy: Enter VoIP Server.

SIP User ID: Enter Unique ID.

Authenticate ID. Enter Unique ID.

Authenticate Password: Enter Password.

Name: Enter Unique ID.

NAT Traversal (STUN): Select [No, but send keep-alive].

Voicemail User ID: Enter 999.

Send DTMF: Check [in-audio] and [via RTP (RFC 2833)].

Preferred Vocoder: Select from [Choice 1 ~ Choice 8].

Click [Update] to save changes. Then, click [Reboot] to reboot the device and save new

configurations.

Precautions & Safety Instructions

The following instructions help use Grandstream GXP280/285 properly

and prevent accidents. Failure to follow these instructions would void the

product’s warranty and accident may happen.

•Immediately unplug the device from the power supply if there is a strange

smell and smoke. Don’t use the device and immediately contact the dealer

for repair. Do not disassemble or modify. The device may malfunction,

cause electric shock and fire.

•Do not insert metal and keep the device dry. The device may malfunction,

cause electric shock and fire.

•Do not touch the device when lightning occurs. Doing so may cause an

electrical shock. Don’t place near a flammable material. This may cause

fire or explosion.

•Holding the phone on wet hands may cause electric shock. Don’t place the

device in an extreme hot or cold place. Sudden temperature change may

cause malfunction of the device.

•Do not place in a damp, dusty or direct sunlight. This may trigger an

explosion of the device. Place in an even and stable location.

•Do not place the phone and earpiece near an absorbent and magnet

material. This may cause malfunction.

Troubleshooting

Please check the troubleshooting procedure before requesting a repair. If the

problem doesn’t get resolved, please contact us. Agile Shop ([email protected])

Initialization Method

Clear all data initialization process. You must set all the required information to

start initializing your service again.

1. Note the (000B82000xxxx) MAC address located at the bottom of the unit.

2. Press the [MENU] button and select [Config]. Then, select [Factory Reset]

and confirm by selecting [OK].

PROBLEM

CAUSE

SOLUTION

General Failure

Plug and unplug from the power source. (Do this a few times).

Wait at least one minute before you again plug the device to

the power source.

If the problem is not resolved after doing this, contact us at:

sup@agile.ne.jp

Please provide your number and broadband products.

No ringer sound

Ethernet cable is

disconnected.

AC adapter is

disconnected.

Did you change

the volume

settings?

Did you change the settings

on the display?

Check the connection of the

Ethernet cable.

Check the connection of the

AC adapter.

Adjust the volume on the

volume button.

Revert the changed settings.

Disconnect the Ethernet cable

(Please reboot).

Call is interrupted

by noise

Are there any abnormalities in

the network environment?

Check your network

environment.

Reference: http://www.manualslib.com/manual/256471/Grandstream-Gxp280.html?page=2#manual

Please check our website for FAQ.

For more information on features

and settings, please check

http://www.agile.ne.jp/support /

Inquiries by telephone and email:

Send to: sup@agile.ne.jp

Telephone number: 03-6365-1506

Weekdays: 10:00 - 19:00

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