Grandstream Networks GXV3175 User manual

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Grandstream Networks, Inc. GXV3175 USER MANUAL

FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

GXV3175 User Manual

Index

WELCOME .................................................................................................. 6

GXV3175 OVERVIEW .................................................................................................................... 6

PRODUCT OVERVIEW ............................................................................... 8

INSTALLATION ......................................................................................... 11

EQUIPMENT PACKAGING .................................................................................................................11

SAFETY COMPLIANCES............................................................................................................. 11

WARRANTY ................................................................................................................................. 12

CONNECTING THE GXV3175 IP MULTIMEDIA PHONE...................................................................12

WALL MOUNT .............................................................................................................................. 13

PHONE STAND ............................................................................................................................ 13

CONNECTING THE GXV3175 IP MULTIMEDIA PHONE ........................................................... 14

MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE ...................................................... 14

USING THE GXV3175 IP MULTIMEDIA PHONE ...................................... 17

LCD......................................................................................................................................................17

MULTIPLE SIP ACCOUNTS AND LINES............................................................................................21

HANDSET, SPEAKER AND HEADSET MODE...................................................................................23

MAKING A CALL..................................................................................................................................23

DURING CALLS ..................................................................................................................................26

ANSWERING CALLS ................................................................................................................... 26

CALL FUNCTION OPTIONS ........................................................................................................ 28

CALL HOLD .................................................................................................................................. 29

CALL TRANSFER ........................................................................................................................ 30

3-WAY CONFERENCE ................................................................................................................ 32

VOICEMAIL

（

MESSAGE WAITING INDICATION

）

................................................................... 33

MUTE ............................................................................................................................................ 33

KEYPAD INPUT...................................................................................................................................33

CALL FEATURES ..................................................................................... 35

GXV3175 WEB CONFIGURATION INTERFACE ...................................... 37

ACCESSING THE WEB CONFIGURATION PAGES..........................................................................37

DEFINITIONS......................................................................................................................................38

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FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

STATUS PAGE DEFINTIONS ...................................................................................................... 38

ADVANCED SETTINGS PAGE DEFINITIONS ............................................................................ 39

MAINTENANCE PAGE DEFINITIONS ......................................................................................... 42

SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS ............................................................ 48

SAVING THE CONFIGURATION CHANGES......................................................................................55

REBOOTING FROM REMOTE LOCATIONS......................................................................................55

LCD MENU AND FEATURES ................................................................... 56

CONTACTS..........................................................................................................................................56

CALL HISTORY ...................................................................................................................................59

MESSAGES.........................................................................................................................................59

SOCIAL NETWORKS..........................................................................................................................63

GOOGLE VOICE .......................................................................................................................... 63

BROWSER ..........................................................................................................................................66

MUSIC..................................................................................................................................................68

INTERNET RADIO ....................................................................................................................... 68

LAST.FM ....................................................................................................................................... 69

VIDEO..................................................................................................................................................71

YOUTUBE .................................................................................................................................... 71

MEDIA PLAYER ............................................................................................................................ 73

MOVIE TRAILER .......................................................................................................................... 75

PHOTO ................................................................................................................................................77

PHOTO ALBUM ............................................................................................................................ 77

WORLD PHOTO ........................................................................................................................... 78

PHOTO VIEWER .......................................................................................................................... 79

SLIDE SHOW ............................................................................................................................... 81

NEWS ....................................................................................................................................................82

NEWS VIDEOS ............................................................................................................................ 82

TOOLS.................................................................................................................................................83

FILE MANAGER ........................................................................................................................... 83

ALARM CLOCK ............................................................................................................................ 84

CALENDAR .................................................................................................................................. 85

IP2LOCATION .............................................................................................................................. 87

CALCULATOR .............................................................................................................................. 88

SYSTEM SETTINGS...........................................................................................................................90

ACCOUNT SETTINGS ................................................................................................................. 90

NETWORK SETTINGS ................................................................................................................ 91

TIME SETTINGS .......................................................................................................................... 94

DISPLAY ....................................................................................................................................... 95

MAINTENANCE ............................................................................................................................ 96

CAMERA ...................................................................................................................................... 98

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FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

CALL FEATURES ......................................................................................................................... 99

VIDEO ......................................................................................................................................... 100

SCREEN SAVER ........................................................................................................................ 101

BACKGROUND .......................................................................................................................... 102

TONES........................................................................................................................................ 102

LANGUAGE ................................................................................................................................ 104

SYSTEM INFO...................................................................................................................................105

PIP .....................................................................................................................................................106

DESKTOP WIDGETS........................................................................................................................106

WORLD CLOCK ......................................................................................................................... 102



CURRENCY ............................................................................................................................... 104

NEWS VIDEOS .......................................................................................................................... 102



STOCK........................................................................................................................................ 104

WEATHER .................................................................................................................................. 102



RSS NEWS ................................................................................................................................. 104

CONTACTS ................................................................................................................................ 102



INTERNET RADIO ..................................................................................................................... 104

SOFTWARE UPGRADE .......................................................................... 116

UPGRADE VIA MENU.......................................................................................................................116

UPGRADE VIA WEB BROWSER CONFIGURATION PAGE............................................................116

NO LOCAL TFTP SERVERS.............................................................................................................116

RESTORE FACTORY DEFAULT SETTINGS .......................................... 118

RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU ................................................... 118

RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE ................................118

EXPERIENCING THE GXV3175 MULTIMEDIA PHONE ........................ 119

Grandstream Networks, Inc. GXV3175 USER MANUAL Page 5 of 119

FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

TABLE OF TABLES

GXV3175 USER MANUAL

Table 1 :Key Features...................................................................................................................................8

Table 2: GXV3175 Hardware Specification...................................................................................................8

Table 3: GXV3175 Technical Specifications..................................................................................................8

Table 4: GXV3175 Ports and Interface .......................................................................................................12

Table 5: LCD Icon Definition........................................................................................................................20

Table 6: GXV3175 Dialpad Definition...........................................................................................................22

Table 7: GXV3175 Call Function Description..............................................................................................29

Table 8: GXV3175 Keypad Definition..........................................................................................................35

Table 9 :GXV3175 Call Features ................................................................................................................35

Table 10: GXV3175Audio/Video Codec Feature Code..............................................................................35

Grandstream Networks, Inc. GXV3175 USER MANUAL Page 6 of 119

FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

WELCOME

Thank you for purchasing Grandstream GXV3175 IP Multimedia Phone. GXV3175 IP Multimedia Phone

represents the future in personal IP multimedia communication as the ultimate desktop multimedia phone.

You will experience a brand-new exploration with GXV3175’s 7” touch screen color LCD, plug-and-play

access to free real-time video/voice call, always-on Internet web entertainment and social networking

applications.

This user manual is designed to help you configure and manage GXV3175 IP Multimedia Phone. Besides

demonstrating how to install the unit with ease, this manual will explain how to fully utilize the entire

phone’s voice and video call features like conference call, direct IP call as well as explore all the built-in

feature-rich multimedia applications such as YouTube, Google Voice, Flickr and more.

GXV3175 OVERVIEW

The GXV3175 is an ideal desktop IP multimedia phone highlighting 7” touch screen color LCD, tilt capable

1.3M CMOS camera, integrated Wifi, comprehensive auxiliary ports, feature-rich web applications with

novel streamline design and modeling. It supports a high quality selection of audio codecs and is

compatible with the H.264/H.263/H.263+ video codec. The advanced telephony and video features,

interoperability with 3rd party SIP products and ease of use make it an innovative and unique IP multimedia

device for both enterprise and consumer users.

Once the GXV3175 is plugged into the broadband Internet connection, you can begin to make video calls

with impressive clarity and enjoy other features of the multimedia phone including:

Integrated web browser for one-touch access to personalized RSS feeds of real-time online

information services (news videos, stock and currency updates, weather forecasts and etc.)

Access to thousands of Internet radio stations and popular online music networks such as Last.fm

Access to social networking sites such as Google Voice and web photo albums like Yahoo Flickr

Access to streaming Internet entertainment sites including YouTube and Movie Trailer

Access to build-in games featuring the touch screen operation

Digital Photo Frame

Full duplex speakerphone

Ability to project video onto TV

CAUTION: Changes or m odifications to this product not expressly approved by Grandstrea m, or operation of

this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Grandstream Networks, Inc. GXV3175 USER MANUAL Page 7 of 119

FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

This docu ment is subject to change without notice. Th e latest electronic version of this user manual is

available for downloading here:

http://www.grandstream.com/support/gxv_series_phone/gxv3175/documents/gxv3175_usermanual_englis

h.pdf

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any

purpose without the written permission of Grandstream Networks, Inc. is not permitted.

Grandstream Networks, Inc. GXV3175 USER MANUAL Page 8 of 119

FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

PRODUCT OVERVIEW

Table 1: Key Features

Open Compatible Standards

SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS

(A record and SRV), DHCP, PPPoE, TFTP, NTP.

Interfaces 2 x 10/100Mbps Ethernet Ports with integrated PoE，2 x USB（2.0）port，

3.5mm stereo headset port, SD Card slot, built-in WiFi(b/g/n).

Extraordinary Audio Quality Advanced DSP for audio, Silence Suppression, VAD, CNG, AEC and

AGC.

Extraordinary Video Quality Real-time video H.263/H.263+ and H.264 codec even when operating

under low bandwidth (32kbps-1Mbps).

Advanced Video Features

7” resistive touch screen LCD with 800 x 480 resolution, 45 degree

rotating lens (perpendicular), Advanced VGA lens, auto focus, auto

exposure, zoom in and zoom out (2x optical 2x digital) , Camera Block,

PIP(Picture-in-Picture) and still picture capture/store.

Application Features - Traditional audio features: Caller ID, Call Waiting, Call Holding, Call

Transfer, Three-way Conference, Do-Not-Disturb, Mute, Automatic dial.

- Application features: Built-in Web Browser, RSS News, Weather

Forecast, Internet Radio, Media Player, Picture Viewer, Games,

Calculator, Alarm clock, File Manager, Youtube, Google Voice and etc.

Table 2: GXV3175 Hardware Specification

Ethernet Port Dual switched 10M/100M auto-sensing Ethernet ports.

LCD 800 x 480 resistive touch screen LCD.

Camera Tilt Capable 1.3M pixel CMOS camera with privacy shutter (VGA).

Auxiliary Ports RCA Type Stereo and Media output port, 3.5mm stereo headset port, 2 x

USB port, SD card slot.

Exterior Black ABS plastic, Flat Panel with 1 x home button, two-angle stand.

Universal Power Supply Input: 100-240V AC

Output: 12V DC, 1.5A

US/Euro/UK/Australian style plug available.

Dimension 243.5mm x 168mm x 36mm.

Weight 1.04kg (phone with handset and stand), 1.95kg (package weight).

Operating Temperature 32°F - 104°F/0°C - 40°C.

Humidity 10%-90% Non-Condensing.

Compliance FCC/CE/C-Tick.

Table 3: GXV3175 Technical Specifications

Grandstream Networks, Inc. GXV3175 USER MANUAL Page 9 of 119

FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

Lines Three individual SIP accounts.

Protocol Support SIP 2.0, UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP,

ICMP, DNS, DHCP, NTP/SNTP, TFTP.

Display 7” resistive touch screen LCD with 800 x 480 resolution.

Network Interfaces Dual switched 10M/100M auto-sensing Ethernet ports, 2 x USB 2.0 port,

1 x audio/video output port (to synchronize output video to TV), stereo

headset jack.

Device Management

Layer 2 QoS (IEEE 802.1p/Q tagging-VLAN) and Layer 3 QoS (ToS,

DiffServ, MPLS), web interface or via secure (AES encrypted) central

configuration file for mass deployment, auto/manual provisioning system,

remote software (TFTP/HTTP/HTTPS) upgrade for deployed devices

including those behind NAT/firewall.

Provisioning - Support for automatic NAT/firewall traversal and remote automatic

software upgrade and security, providing end-users with “zero

configuration” and true “plug-and-play” functionality.

- Support for remote configuration monitoring and syslog.

- Configuration through LCD, web browser or an external configuration file.

- Support for IETF STUN NAT traversal and symmetric RTP, Static IP or

DHCP.

Audio Features - HD handset and full duplex speaker, advanced DSP.

- Supports G.723.1, G.729A/B,G.711μ/A (PCMU/PCMA), G.726-32,G.722,

GSM-FR, L15-256 DTMF (In-audio, RFC2833, SIP Info); Silence

suppression, VAD, CNG, AGC, masking for packet loss/delay; AEC, AGC

for Speaker; jitter buffer protocol.

Video Features - Support for Jitter Buffer delay and packet loss concealment to enhance

audio and video quality.

- Support for H.263/H.263+ and H.264 real-time video codecs (CIF or

QVG) up to 30frames/sec, which ensures high quality video transmission

even under low bandwidth conditions (32kbps-1Mbps).

- 7” resistive touch screen LCD with 800 x 480 resolution, 45 degree

rotating lens (perpendicular), advanced VGA CMOS camera and sensor.

- Anti-flickering of images, auto focus, auto exposure, zoom (2x optical 2x

digital ), PIP(Picture-in-Picture) , audio mute, camera block, call log, video

phone book, screensaver, still picture capture/store (VGA) and visual voice

message indicator.

Call Handling Features

Caller ID, call waiting ID, call waiting/flash, call transfer, call holding, call

forwarding, Do-Not-Disturb, three-way conference, redial, automatic

dialing on off-hook, automatic answering, call records, volume control,

voice message waiting indicator, downloadable custom ring tone,

switchable handset/headset/speaker during call.

Grandstream Networks, Inc. GXV3175 USER MANUAL Page 10 of 119

FIRMWARE VERSION 1.0.0.32 Updated : 12/2010

Caller ID（Privacy）Private header support for anonymous calls.

Firmware Upgrade - Configuration file authentication (before accepting changes).

- TFTP/HTTP upgrade support, allows users to specify different URLs for

the server to download from.

Advanced Server Features DNS SRV support, SIP server failure transfer, message waiting indicator

and custom screensaver.

Security - MD5 and MD5-sess DIGEST encoding and authentication.

- Security protection: SIP over TLS and SRTP.

- Support for TR-069.

- Support for OpenVPN for increased security and control.

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