Grandstream Networks GXP2140 User manual

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From Bicom Systems Wiki

Contents

1 Introduction

■

2 Requirements

■

2.1 Identifying phone model

■

2.2 Phone firmware

■

2.3 DHCP server

■

2.4 PBXware version

■

3 Installation

■

3.1 Power adapter

■

3.2 Power over Ethernet (PoE)

■

3.3 Find the phone IP address

■

3.4 Reset to factory settings

■

4 Registering phone

■

4.1 Manual configuration

■

4.2 Auto provisioning

■

5 DNS SRV

■

Introduction

This User Guide is written as general guide on how to set up the Grandstream phone model

GXP-2140 to work with PBXware 5.3.6.

Requirements

Identifying phone model

To start and successfully complete registration of your Grandstream phone you need to know

which phone model you will setup.

At the back of each Grandstream phone there are exact model information that you should

check. Although different phone models can have exactly the same requirements and

installation procedure, phone models can also have significantly different requirements and

installation procedure, so that ignorance of your own model may result in the inability to

successfully set up your phone.

Phone firmware

Make sure that your phone is loaded with appropriate firmware version, 1.0.11.3.

■

To find out the firmware version of your Grandstream phone model open a new browser

■

window and enter your phone IP address in order to access the phone web administration

interface login screen. Example: http://192.168.1.22.

■

factory default login details are username: admin and password: admin.

Click on System Info link in the left hand navigation menu. Firmware version is shown under

■

the Software Version-Prog.

DHCP server

Fully configured and operational DHCP server.

PBXware version

In order to find out the PBXware version, please login to PBXware and navigate to Settings:

About. On the top of About page is a code similar to this one "PBXware Edition: Business,

Release: 5.3.6 (041373f), Running: 1.4.24-gc-75ee203", where "Release" denotes the exact

version of your PBXware.

Installation

This chapter describes how to install and connect the phone to the electrical power and data

network as well as how to apply factory settings.

The following topics are covered:

Power adapter

■

Power over Ethernet (PoE)

■

Factory settings

■

Power adapter

Connect the Network and Power

Connect the DC plug on the power adapter to the DC port on the phone and connect the other

■

end of the power adapter into an electrical power outlet.

Connect the ethernet cable between the Internet port on the phone and the network port on a

■

router or switch to access LAN.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter.

Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Power over Ethernet (PoE)

Connect the Network (only)

Using a regular ethernet cable your phone can be powered from a Power over Ethernet (PoE)

compliant router or switch.

Connect the Ethernet cable between the Internet port on the phone and an available port on

■

the in-line power router or switch.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter.

Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Find the phone IP address

Find out your Grandstream phone IP Address.

Press the Middle navigation key.

■

Go to Status->Network Status and the IP address will be displayed on the display.

■

Reset to factory settings

Reset to factory settings.

This step is not required for out-of-the-box phones, however, if the phone has been already used

then it is a must.

Press the Middle navigation key.

■

Go to System and navigate to the Factory Reset and press the Select button.

■

Confirm your action by pressing the Yes button.

■

Registering phone

This chapter describes how to register the phone using manual configuration or auto

provisioning.

The following topics are covered:

Manual configuration

■

Auto provisioning

■

Manual configuration

This chapter describes how to set UAD settings, create PBXware extension and register the

phone.

The following topics are covered:

UAD settings

■

Creating extension

■

Registering phone

■

UAD Settings

UAD settings

Open a new browser window and enter the IP address in order to access the PBXware web

■

administration login screen. Example: http://192.168.1.10

■

UAD settings

Navigate to Settings:UAD.

■

Make sure Grandstream UAD is enabled. To check the UAD status click on the edit icon

■

corresponding to your Grandstream phone.

Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.

■

Click on the Save button to save changes.

■

Creating extension

Creating Extension

Add extension.

Navigate to Extensions. Click on Add Extension.

■

The standard options window will be shown below.

■

Select Grandstream phone model from the UAD select box.

■

Select Location: Local or Remote.

■

Local is for all extensions registered on the LAN and Remote is for all extensions

registered from remote networks, WAN, Internet etc.

Click on the Next step button.

■

Extension values.

Enter values into the required field text boxes.

REQUIRED FIELDS:

Name

■

Enter a name for the extension being created. Example: John Smith.

E-mail

■

Enter the e-mail address associated with this extension. This e-mail address will receive all

system notification messages. Example: [email protected].

Click on the Save button.

■

Registering phone

This chapter describes how to register Grandstream phone using Hostname or IP Address, or

DNS SRV.

The following topics are covered:

Hostname or IP Address

■

Registering your device

Line configuration from devices web interface.

To access the web interface of your Grandstream phone, first you must know it's IP address on

your network.

To find the IP address of your device please:

Press the Home button.

■

Go to Status and press the Select button.

■

Go to Network status and press the Select button.

■

IP address is displayed under IPv4: e.g. 192.168.8.198

■

NOTE: Depending on your Grandstream device and its firmware, web interface settings may

vary.

Once you have entered the IP address a log in menu will pop up, the user name is: admin and

■

the password: admin.

After you log in, under Accounts tab you should select Account 1 -> General Settings.

■

Enter your Extension name into the Account Name field.

■

Enter your server address into the SIP Server field.

■

Enter extension Username into the Authenticate ID field.

■

Enter extension Secret into the Authenticate Password field.

■

Press Save and Apply button to preserve changes. Your phone should register after couple of

■

seconds, if not, please reboot your phone.

If everything is done as above described, you should have successfully registered your phone

■

to PBXware. Dial *123 to verify registration.

Auto provisioning

This chapter describes how to set UAD settings, create PBXware extension and register the

phone using DHCP or Static IP address.

The following topics are covered:

UAD settings

■

Creating extension

■

Registering phone

■

UAD Settings

UAD settings

Open a new browser window and enter the IP address in order to access the PBXware web

■

administration login screen. Example: http://192.168.1.10.

■

UAD settings

Navigate to Settings:UAD.

■

Make sure Grandstream UAD is enabled. To check the UAD status click on the edit icon

■

corresponding to your Grandstream phone.

Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.

■

Click on the Save button to save changes.

■

Creating Extension

Add Extension

Navigate to Extensions. Click on Add Extension.

■

The standard options window will be shown below.

■

Select Grandstream phone model from the UAD select box.

■

Select Location: Local or Remote.

■

Local is for all extensions registered on the LAN and Remote is for all extensions

registered from remote networks, WAN, Internet etc.

Click on the Next step button.

■

Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

Name

■

Enter a name for the extension being created. Example: John Smith.

E-mail

■

Enter the e-mail address associated with this extension. This e-mail address will receive all

system notification messages. Example: [email protected]

Auto Provisioning

■

Set to Yes.

MAC Address

■

Enter Grandstream phone MAC address. Example: 0004F2FF1536. MAC address can be

found at the back of the phone.

Registering phone

This chapter describes how to register Grandstream phone using DHCP, TFTP, HTTP &

HTTPS or DNS SRV.

The following topics are covered:

DHCP

■

TFTP or HTTP & HTTPS

■

DNS SRV

■

DHCP

Configure DHCP

Make sure your DHCP router is configured to use option 66 to automatically instruct phones

■

with the URL for auto provisioning. For more information refer to your router documentation

or contact your network administrator.

Phone first boot or user initiated reboot

Auto provisioning process will start during phone first boot or after reboot process has been

■

initiated by user. DHCP server will instruct the phone where from to pickup appropriate

configuration file. If everything is done as above described, you should have successfully

registered your phone to PBXware. Dial *123 to verify registration.

TFTP or HTTP & HTTPS

Open a new browser window and enter your phone IP address, e.g. http://192.168.1.22.

■

Enter username and password and press Confirm button. NOTE: Factory default login

■

details are username: admin and password: admin.

Click on Maintenance at the top navigation menu.

■

Click on Upgrade and Provisioning link in the left hand navigation menu.

■

Scroll down to Config section.

■

Choose what server type you intend to use in the Config Upgrade via field: HTTP, HTTPS

■

and Trivial FTP. NOTE: Our recommendation is to use the HTTP.

If the Server Type is HTTP or HTTPS enter Hostname or IP Address, followed

then by /prov.

Example for Hostname using HTTP: abc.bicomsystems.com/prov

Example for Hostname using HTTPS: abc.bicomsystems.com/prov

Example for IP Address using HTTP: 192.168.1.10/prov

Example for IP Address USING HTTPS: 192.168.1.10/prov

Enter Auto Provisioning username and password into Config HTTP/HTTPS User Name

■

and Config HTTP/HTTPS Password fields.

If you choose to use server type TFTP enter Hostname or IP Address

Example for Hostname: voip.bicomsystems.com

Example for IP Address: 192.168.1.10

Click on Save and Apply button.

■

Click on Reboot button on the top navigation menu.

■

You will have to wait couple of seconds for the configuration to be updated. NOTE: Do not

■

power off your phone.

Auto provisioning process will start during phone reboot process, phone will pickup

■

appropriate configuration file from PBXware. If everything is done as above described, you

should have successfully registered your phone to PBXware. Dial *123 to verify registration.

DNS SRV

This chapter describes how to use a DNS SRV record which specifies the location of the

PBXware.

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