Grandstream Networks GXP2110 User manual

Grandstream Networks, Inc.

1297 Beacon Street, 2nd Floor

Brookline, MA 02446. USA

Tel : +1 (617) 566 – 9300

Fax: +1 (617) 249 – 1987

www.grandstream.com

For Warranty and RMA information, please visit www.grandstream.com

GXP2110/GXP2120 Enterprise IP Phone

Quick Start Guide

Content

English...............................................................................1

简体中文..........................................................................8

Español............................................................................15

Français...........................................................................22

Deutsch............................................................................29

Italiano.............................................................................36

Русскй.............................................................................43

1 2

The GXP2120/GXP2110 is not pre-congured to sup-

port or carry emergency calls to any type of hospital,

law enforcement agency, medical care unit (“Emer-

gency Service(s)”) or any other kind of Emergency

Service. You must make additional arrangements to

access Emergency Services. It is Your responsibility

to purchase SIP-compliant Internet telephone service,

properly congure the GXP2120/GXP2110 to use that

service, and periodically test your conguration to con-

rm that it works as You expect. If You do not do so,

it is Your responsibility to purchase traditional wireless

or landline telephone services to access Emergency

Services.

GRANDSTREAM DOES NOT PROVIDE CON-

NECTIONS TO EMERGENCY SERVICES VIA THE

GXP2120/GXP2110. NEITHER GRANDSTREAM

NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES

MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE,

OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL

SUCH CLAIMS OR CAUSES OF ACTION ARISING

FROM OR RELATING TO YOUR INABILITY TO USE

THE GXP2120/GXP2110 TO CONTACT EMERGEN-

CY SERVICES, AND YOUR FAILURE TO MAKE AD-

DITIONAL ARRANGEMENTS TO ACCESS EMER-

GENCY SERVICES IN ACCORDANCE WITH THE

IMMEDIATELY PRECEDING PARAGRAPH.

The GXP2120/GXP2110 IP Phones has sleek outer design and delivers excellent

call quality and enterprise grade feature set that includes advanced XML capabili-

ties, multi-party conferencing, multi-language support, presence and BLF (busy

lamp eld), security protection, automated provisioning, and broad compatibility

with leading SIP platforms. The GXP2110 offers 4 lines, 18 programmable keys,

3 XML programmable soft keys and the GXP2120 offers 6 lines, 4 XML program-

mable soft keys, and 7 programmable keys.

PACKAGE CONTENTS:

OVERVIEW:

WARNING: Please DO NOT power cycle the GXP2120/GXP2110 when the

LED lights are ashing during system boot up or rmware upgrade. You may cor-

rupt rmware images and cause the unit to malfunction.

1 x Phone Main Case 1 x Handset

1 x Phone Cord1 x Ethernet Cable 1 x High Stand

1 x Short Stand

1 x 5V Power adapter

1 x Quick Start Guide2 x Wall Mount Spacers

PRECAUTIONS:

WARNING: Use only the power adapter included in the GXP2120/GXP2110

package. Using an alternative non-qualied power adapter may possibly damage

the unit.

PHONE SETUP:

Installing the phone (Wall Mount):

1. Attach the two wall mount spacers to the slot for wall mount spacers on the

back of the phone.

2. Attach the phone to the wall via the wall mount hole.

3. Pull out the tab on from the handset cradle (See gure below).

4. Rotate the tab and plug it back into the slot with the extension up to hold the

handset while the phone is mounted on the wall (See gure below).

Tab with extension up

Handset Rest

Tab with extension down

Wall Mount Holes

are available

Slot for the wall

mount spacers if

placing the phone

on the wall

Slot for the phone

stand if placing the

phone on the table

To setup the GXP2120/GXP2110, follow the steps below:

1. Connect the handset and main phone case with the phone cord.

2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a

router (LAN side of the router) using the Ethernet cable.

3. Connect the 5V DC output plug to the power jack on the phone; plug the power

adapter into an electrical outlet.

4. The LCD will display provisioning or rmware upgrade information. Before con-

tinuing, please wait for the date/time display to show up.

5. Using the phone embedded web server or keypad conguration menu, you can

further congure the phone using either a static IP or DHCP.

For installing the phone on the table with the phone stand, attach the phone stand

to the bottom of the phone where there is a slot for the phone stand. (Upper half,

bottom part).

Installing the phone (Phone Stand) :

PC Port LAN Port Power Headset Port

Handset Port

Extenstion

Module Port

CONNECTING THE PHONE:

1. To access the MENU, press the round MENU button.

2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT buttons.

3. Press the round MENU button to conrm a menu selection.

4. The phone automatically exits MENU mode with an incoming call, the phone is

off-hook or the MENU mode is left idle for 60 seconds.

GXP2110 Keypad

GXP2120 Keypad

Tips For Using the Keypad:

1. Ensure your phone is powered up and connected to the Internet.

2. Press MENU button to go into menu of the phone.

1. Make sure the phone is idle.

2. Press the “MENU” button to access the keypad MENU to congure the phone.

3. Select MENU-> Cong, to congure settings for SIP Proxy, Outbound Proxy,

SIP User ID, SIP Auth ID, SIP Password.

4. Follow MENU options to congure the basic features of the phone – for ex-

ample: the IP address if using a static IP. For details, please check GXP21xx User

Manual.

5. Please contact your ITSP for additional settings that may be necessary to con-

gure the phone.

3. Press down arrow button to Status and press MENU button to see IP address.

4. Type the phone’s IP address in your PC browser. (See gure below)

5. The default administrator password is “admin”; the default end-user password

is “123”.

GXP2120/GXP2110 EXT EXPANSION

MODULE:

Note: The extension module is an additional accessory for the GXP2120/GXP2110

and is not included in the box

The GXP2120/GXP2110 EXT module is an ideal solution for the busy enterprise

environment looking to add the ability to receive and dispatch calls efciently.

Each expansion module has 56 programmable buttons. The GXP phone supports

up to two EXT Modules, adding 112 fully programmable phone extensions to the

phone.

Congure the GXP2120/GXP2110 using the Keypad:

PHONE CONFIGURATION:

Congure the GXP2120/GXP2110 using a Web Browser:

Line Keys

Transfer

Soft Keys

Conference

Phonebook

Headset

Hold

DND

Intercom

Mute Multi-Purpose Keys

Message Waiting Indicator

Navigation Keys

Menu/OK Key

Message

Standard Keypad

Send

Speaker

Line Keys

Transfer

Standard Keypad

Soft Keys

Conference

Phonebook

Headset

Hold

DND

Multi-Purpose Keys

Message Waiting Indicator

Navigation Keys

Menu/OK Key

Speaker

Send

Message

Intercom

Mute

7 8

1. Attach the stand to the extension module.

2. Connect the extension module with the phone main body by sliding it into the

bracket on the side of the phone.

3. Connect the Extension module to the GXP main body using the cable provided.

4. Connect the extension module to an electrical power outlet using the universal

power adapter provided.

Installing the Extension Module for the GXP2120/GXP2110:

Note: For the detailed user manual, please download from:

http://www.grandstream.com/support

Extension Stand Extension Connector Port

Power

GXP2120/GXP2110不预设对医院，执法机

构，医疗中心(急救服务)以及各种紧急服务的

紧急通话服务。用户必须自行设定紧急通话功

能。用户必须自行购买SIP兼容的网络电话服

务，正确的设定GXP2120/GXP2110使用该

服务，并定期测试您的配置以确保GXP2120/

GXP2110如预期工作，否则请购买传统无线

或有线电话服务来拨打紧急通话。

Grandstream Networks 公司的 GXP2120/

GXP2110不支持紧急通话服务。Grandstream

Networks 公司、其管理者和员工以及其相关

机构对此所造成的任何索赔、损失或者损害

都不负有任何法律追究责任。在此，您将无

权对任何以及所有由于无法通过GXP2120/

GXP2110拨打紧急电话以及没有遵照前段文

字描述而造成紧急通话失败的事件提出诉讼。

CONFIGURATION:

1. Log into the GXP phone web conguration interface to congure the multipur-

pose keys on the extension module.

2. Click on “EXT1” or “EXT2” depending on which extension module you wish to

congure.

3. Congure the multipurpose keys for the purpose desired: Speed Dial, BLF,

Eventlist BLF, or Presence Watcher.

SETUP:

910

警告:请不要在设备启动未完成LED灯闪烁的时候或设备的升级软件的过程中断开

电源，因为如刚才所述的操作会导致话机本身的程序损坏，进而导致设备无法启

动。

设备包装清单:

GXP2120/GXP2110话机（1台）电话手柄（1个）电源适配器（1个）

网线（1根）手柄连线（1根）桌面支架（1个）

快速安装手册（1本）墙体支架配件（1个）

注意事项:

产品概览:

GXP2120/GXP2110是一款功能丰富的企业级IP电话。GXP2120支持6个SIP账

号,6条线路通讯，18个多功能按键，3个可编辑XML应用程序软按键。GXP2110

支持4个SIP账号，4条线路通讯，7个多功能按键，4个可编辑XML应用程序软按

键。GXP2120/GXP2110有2个 10/100 Mbps 自适应交换式以太网接口（支持

PoE供电），三方会议，具有优异的高清晰语音质量和丰富完备的电话功能。它支

持自动化的个人多媒体信息服务、自动配置、先进的安全隐私保护设置。它广泛

兼容其它第三方SIP设备及主要SIP/NGN/IMS平台。对于追求性价比的企业用户来

说， GXP2120/GXP2110将是理想的选择。

安装电话:

安装电话 (墙体支架):

1. 将墙体支架插入电话背面的支架插槽中；

2. 通过墙孔将电话固定在墙上；

3. 如下图所示，将话机手柄槽下方的扣机零件取出；

4. 将该零件倒转，然后重新插入原处。此时零件凸出处在外，当电话使用墙体支

架固定在墙上时，手柄可以垂直地稳定扣入手柄槽中，不会滑落。

话机手柄插槽

凸出处向上

凸出处向下

墙体支架插槽

墙体支架配件插槽

桌面支架插槽

警告:请使用设备包装中的电源，因为使用其他没有经过认证的替代电源适配器

有可能对设备造成损害。

11 12

电话的连接:

扩展板端口

网络连接端口 5V电源耳机

手柄

连线步骤：

1. 用手柄连线连接电话手柄和电话主机；

2. 用网线连接电话的网络接口和外部网络接口（如：集线器或交换机上的RJ-45网

络接口）；

3. 用电源适配器连接电话电源接口和交流电源插座；

4. 电话屏幕将会显示设备启动或固件升级信息。请耐心等待至时间/日期显示；

5. 话机启动后，用户可以在主菜单或WEB浏览器进一步设置静态IP或者DHCP，

从而获得网络连接。

安装电话 (桌面支架):

将桌面支架插入电话背面的支架插槽中。用户可以使用两排插槽中的一排，不用

的插槽用于不同的倾斜角度。

PC连接端口

电话的配置:

1. 请确保电话的电源及网络连接；

2. 按下菜单/确定按键进入菜单选项；

1. 当电话处于空闲状态，按下菜单/确定按键进入菜单选项；

2. 使用方向选择按键 “上”“下”“左”“右”选择菜单选项；

3. 按下菜单/确定按键确定选项；

4.当有来电进入，提起电话手柄、使用免提键或者电话处于菜单状态中60秒之

后，电话将自动退出菜单选项。

GXP2120

GXP2110

使用GXP2120/GXP2110键盘:

通过WEB浏览器配置GXP2120/GXP2110:

线路键

转接

软按键

会议

电话簿

耳机键

保持

免打扰

对讲

静音多功能按键

信息指示灯

导航键

菜单/确认键

留言箱

标准数字键盘

发送

免提

线路键

转接

标准数字键盘

软按键

会议键

电话簿

耳机键

保持

免打扰

多功能按键

信息指示灯

导航键

菜单/确认键

免提

发送

留言箱

对讲

静音

备注：欲获取详细的话机使用信息，请在以下链接中下载用户手册:

http://www.grandstream.com/support

3. 使用“向下”方向键选择“状态”，按下菜单/确定按键，此时电话屏幕显示话

机IP地址；

4. 在您电脑浏览器中输入话机IP地址（电话和您的电脑必须在同一个网段）；

5. 如右图所示，请输入密码登陆。默认管理员密码是“admin”；默认终端用户

密码是“123”。

通过键盘配置GXP2120/GXP2110:

1. 确保电话处于空闲状态；

2. 按下菜单/确定按键进入菜单选项；.

3. 选择菜单->设置->账号，输入SIP服务器、SIP用户名、密码等账号信息，注册新

的SIP账号；

4. 在菜单选项中进行电话其他设置，如设置电话的静态IP地址。请参考GXP21xx

产品用户手册获得更多详细配置信息；

5. 如有其他需要的设置，请联系您的服务提供商。

GXP2120/GXP2110扩展板:

GXP2120/GXP2110扩展板适用于接听和转接电话业务繁忙的企业环境。每个扩

展板有56个多功能按键。GXP2120/GXP2110支持最多两块扩展板，总共可以提

供112个多功能按键。

注： GXP2120/GXP2110扩展板属于额外配件，不包含在GXP2120/GXP2110话

机包装盒中。

安装GXP2120/GXP2110扩展板:

桌面支架插槽

连接步骤:

电源扩展板连接接口

1. 将桌面支架插入扩展板桌面支架插槽中；

2. 将扩展板按上图箭头方向插入GXP2120/GXP2110边槽中；

3. 将扩展板连接线插入扩展板与GXP2120/GXP2110的扩展板连接接口中，使两

者连接；

4. 使用5V电源将扩展板上电。

1. 登陆GXP2120/GXP2110的Web界面；

2. 在Web界面中，用户可以在页签中选择扩展板1或扩展板2进行配置；

3. 选择欲配置的多功能按键，配置为“快速拨号”，“BLF”，“Eventlist BLF”

或 “在线监视”等。

配置扩展板:

1615

El GXP2120/GXP2110 no esta pre-congurado para

soportar o realizar llamadas de emergencia a ningún

tipo de hospital, agencia policial, unidad de cuidado

medico o cualquier otro servicio de emergencia. Es

su responsabilidad contratar un servicio de telefonía

de Internet compatible con el protocolo SIP, congu-

rar el GXP2120/GXP2110 para utilizar dicho servicio

y periódicamente probar esta conguración para con-

rmar que este trabajando como usted espera. Si es

requisito no es completado, es su responsabilidad

contratar un servicio de telefonía ja o celular para

tener acceso a servicios de emergencia.

GRANDSTREAM NO PROVEE CONEXIONES A

SERVICIOS DE EMERGENCIA A TRAVÉS DEL

GXP2120/GXP2110. NI GRANDSTREAM NI NINGU-

NO DE SUS OFICIALES, EMPLEADOS O AFILIADOS

SON RESPONSABLES DE NINGUNA DEMANDA,

DAÑO O PERDIDA QUE ESTO PUEDA OCASIONAR

Y MEDIANTE ESTE COMUNICADO USTED RENUN-

CIA A CUALQUIER RECLAMO O CONSECUENCIA

PROVENIENTE O RELACIONADO DE LA INHABILI-

DAD DE CONTACTAR SERVICIOS DE EMERGEN-

CIAS CON EL GXP2120/GXP2110 Y SU FALTA DE

NO HABER HECHO LOS ARREGLOS DE LUGAR

PARA ACCESAR ESTOS SERVICIOS DE EMER-

GENCIA DE ACUERDO CON EL PÁRRAFO ANTERI-

OR.

El teléfono IP GXP2120/GXP2110 tiene un diseño elegante y entrega una ex-

celente calidad de llamadas y características avanzadas como XML, conferencia

multi-usuarios, soporte para varios lenguajes, teclas de presencia y BLF(busy

lamp eld), proteccion de seguridad, aprovisionamiento automatico y excelente

compatibilidad con la gran mayoria de las plataformas SIP. El GXP2110 tiene

4 lineas, 18 teclas programables, 3 teclas suaves programbles mientras que el

GXP2120 presenta 6 lineas, 4 teclas suaves programables y 7 teclas program-

ables.

LO QUE CONTIENE EL PAQUETE:

INFORMACIÓN GENERAL:

ADVERTENCIA: No apague el GXP2120/GXP2110 cuando las luces indica-

doras se encuentren en estado intermitente al momento de iniciar el equipo o ac-

tualizar el rmware. Esto podría ocasionar que la unidad no continúe funcionando

correctamente.

ADVERTENCIA: Solamente utilice la fuente de poder incluida en el paquete

del GXP2120/GXP2110. Utilizar un adaptador de poder alternativo no certicado

podría dañar su unidad.

1 X Unidad Principal 1 X Auricular

1 X Cable Telefónico

1 X Cable de Red Ethernet 1 X Un soporte alto

1 X Un soporte bajo

1 X Fuente de poder de 5V

1 X Guía de Instalación Rápida

2 X Espaciadores de Pared

PRECAUCIONES:

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