Grandstream Networks GXP1628 User manual

Q u i c k R e f e r e n c e G u i d e

Grandstream GXP 1628 Quick Reference Sheet

What Do These Keys Do?

Message

Press to view voicemail messages.

Contacts

Press to view and edit personal address

book.

Blind Transfer

Press to blind transfer a call to another

extension.

Conference

Press to conference multiple calls together.

Hold

Press to put a call on hold or resume the

call.

Headset

Press to switch to headset mode.

Mute

Press to mute or unmute the call.

Speaker

Send/Redial

Volume

Q u i c k R e f e r e n c e G u i d e

Making Phone Calls

To an extension:

Dial the required extension and press or #.

To an external number:

Dial 9, followed by the number, then press or #.

Answering Calls

Lift the handset, or press , or press the flashing line button.

Answering a Waiting Call

If you are on a call and receive a second call, a second line key on your phone will start

flashing. To answer the call you may press the flashing line key or press the Answer soft-

key - your first call will be placed on hold and you will be connected to the call that is

waiting.

You can toggle between calls by pressing the flashing line key.

If you wish to end a call, press the relevant line key to connect to that caller and press the

End Call soft key.

Hold

To place a call on hold press . To un-hold a call, press again or press the

flashing line key.

Q u i c k R e f e r e n c e G u i d e

Transferring a Call

Blind/Unannounced Transfer

While on a call, press , and dial the extension

number.

The caller will automatically be transferred to the

extension.

Attended/Announced Transfer

While on a call, press a free line key and dial the

extension number. The caller will be placed on hold.

You can now speak privately to the extension.

To complete the transfer, press the followed by

the flashing line key. The caller will be transferred to

the extension.

Transferring a Call with One-Touch Transfer Enabled

Attended/Announced Transfer

While on a call, press , and dial the

extension number. The caller will be placed

on hold.

You can now speak privately to the

extension.

To complete the transfer, hang up. The

caller will be transferred to the extension.

Conference Call

While on a call, press and dial the third party. You may speak privately to this

person before pressing the “ConfCall” softkey to initiate the 3 party conference.

Call Pick Up

Dial *8 or press the flashing extension key to answer a call that is not ringing on your

phone.

Missed Calls

The Missed Call soft key will appear on your screen if you have any missed calls. To view

them, press the “MissedCall” soft key and a list will be displayed with the date and time.

Use the arrows on the keypad to navigate and the soft keys to Dial or Delete.

Note: If your phone is part of a ring group, calls answered by other users in the ring group

may show as a missed call on your phone.

Q u i c k R e f e r e n c e G u i d e

Call History

Press the menu key (the dot in the centre of the arrows on the keypad). Select Call

History. You can use the left and right keys to navigate between All Calls, Answered,

Dialled, Missed, and Transferred.

Use the up and down keys to select numbers and the soft keys to dial or delete.

Call Forward

By default, your phone will automatically forward to voicemail if unanswered after 30

seconds.

To forward your calls:

Dial *72.

You will be prompted to enter the destination number

followed by the # key (make sure to enter a 9 first if it is an

external number).

To cancel the call forward:

Dial *73

Contacts

To Program your local

contacts:

- Press the Contacts key

- Select Local Phonebook

- Press New Soft-key

- Enter relevant details such as name work number,

cell (mobile) number etc, remember to add + Tel.No.

- Press Save Soft-key.

- This contact will be automatically added to your

Local Phonebook.

You may continue to add entries by selecting New Soft-

key and follow display.

To Dial a number using your

local contacts:

Press the Contacts key, select Local Phonebook, use

navigation key to highlight required contact and press

Dial Soft-Key to call.

Q u i c k R e f e r e n c e G u i d e

Voicemail

To access your voicemail press or dial *97.

You will be asked to enter your password, which by default will be the same as your

extension number.

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