Grandstream Networks GXV324 User manual

D9507033G

Communicall

Vi IP

Resident user guide

 
 
2
Contents 
 
 
Introduction.......................................................................................3 
IP room unit overview.......................................................................4 
1 IP room unit controls......................................................................4 
2 Display symbol meanings...............................................................5 
Telephone features...........................................................................6 
1 Making a telephone call..................................................................6 
2 Receiving a telephone call .............................................................6 
Alarm features...................................................................................7 
1 Raising an alarm call......................................................................7 
2 Other telecare sensors (optional)...................................................7 
Tunstall application overview..........................................................8 
1 Home/Away feature........................................................................8 
2 I’m Okay feature (optional) .............................................................8 
Using the intruder feature (optional)...............................................9 
1. Arming intruder............................................................................9 
2. Disarming intruder .......................................................................9 
Door entry features.........................................................................10 
1 Receiving a door entry call...........................................................10 
2 Answering door calls with the DECT handset (optional)...............10 
Wireless hotspot (optional)............................................................11 
1 Using the wireless hotspot ...........................................................11 
 

1. Introduction

Welcome to your Communicall Vi IP system, your property has been

equipped with a modern IP Room Unit, which may be wall mounted or

located on a desktop, depending on your housing providers choice.

If your IP Room Unit is mounted on a desktop it may be possible to have

this located in a different room, contact your housing provider to arrange

for the unit to be relocated if possible.

The IP Room Unit allows you to receive and make internal calls, raise

alarm calls, and receive door entry calls. Other optional features may be

available as per this guide.

Each IP Room Unit has its own internal telephone number.

Your telephone number is:

……………………………………………………………………………………

2. IP room unit overview

2.1 IP room unit controls

The IP Room Unit consists of a handset, and a large touch screen. The

IP Room Unit is preconfigured and requires no setting up. The IP Room

Unit is powered from a central power supply, so does not use any power

from within your property.

Below is an overview (Figure 1) of the buttons.

Figure 1

Handset: Used for making and receiving calls.

Home button: This is used to return to the home screen.

Back button: This returns to the previous screen.

Volume: Adjusts the volume of the handset/speaker.

Menu: Access menus.

Applications menu: Used to access the IP Phones applications.

Backspace: Used to delete a wrong digit.

Keypad: Used to dial telephone numbers

Backspace

Phonebook

Volume

Home

Back

Keypad

2.2 Display symbol meanings

The status bar at the top of the screen provides visual notification for the

system settings and status as indicated by the red arrow in the image

below.

A number of notifications can appear in the status bar, these are shown

below.

3. Telephone features

3.1 Making a telephone call

The IP Room Unit also functions as a

telephone, to call people within the

same building for free. Take the

handset off the hook and dial the

telephone number of the person you

would like to call, using the keyboard.

Once you have entered the telephone number press the icon, this

will then call the number entered.

3.2 Receiving a telephone call

It is possible to receive telephone calls from other people within the

building including the staff. When the IP Room Unit is called, the unit

will make a ringing sound and the caller’s number or name will be

displayed on the display.

To speak to the caller lift the handset. To control the volume of the

telephone call use the volume keys.

When the call has ended, hang-up the handset.

4. Alarm features

4.1 Raising an alarm call

To raise an alarm call use the personal pendant (figure 2) or a pull cord

(figure 3) that may have been installed as part of your system. This will

then generate an alarm message which is signalled to the site staff or

(optionally) to an offsite monitoring centre.

Figure 2 Figure 3

When the alarm is received the alarm recipient will be able to speak to

you via the loudspeaker built into the IP Room Unit. You do not need to

be near the IP Room Unit or press any buttons as this process is

automatic.

Do not worry if you are unable to communicate with the alarm recipient

as they will know who the alarm was raised from.

Once the alarm has been dealt with the IP Room Unit will automatically

end the call ready for the next time.

4.2 Other telecare sensors (optional)

The system may be fitted with optional telecare sensors such as smoke

detectors. When any of these devices are activated an alarm will be

raised to the manager or monitoring centre.

5. Tunstall application overview

The IP Room Unit has a ‘Tunstall Application’ which is located as a

shortcut on the home screen ; this can be used to access the features

in the application which are listed below by pressing the on the

display.

5.1 Home/Away feature

The Tunstall application has a Home/Away button. The

Home/Away button on the touch screen is used to inform the system you

are away from your property.

When you leave the property press , and then press the Tunstall

icon on the display.

Now press the button, the button will then change to

indicating the system is set to Away mode.

When you return home press the button, the system will now

change to a home state.

5.2 I’m Okay feature (optional)

The I’m Okay button on the Tunstall application is used to signal

to the system that you are Okay.

If this feature is in use on your system press , then press the

icon.

Next press the I’m Okay button on the display, a tone will be

heard and the button will briefly change its image to . This

indicates the system has acknowledged the information, when the button

is released it will change back to .

6. Using the intruder feature (optional)

If your system has had intruder fitted you will have a keyswitch that

allows the feature to be armed and dis-armed with a key. The system is

supplied with 3 keys. Intruder protects your property when armed and

raises an alarm if someone enters your property without disarming the

system.

6.1. Arming intruder

Before arming the system, ensure all outside windows are

shut. Insert the key into the keyswitch and turn 90 degrees

in a clockwise direction, arming tones will be heard.

Remove the key from the keyswitch. You have 30 seconds

to leave the property.

Once the system is armed anyone entering the property

and not disarming the system will cause an alarm to be

raised.

6.2. Disarming intruder

When entering the property disarming tones will be heard. Insert the key

into the keyswitch and turn 90 degrees in an anti-clockwise direction to

disarm intruder monitoring.

If you do not disarm the system in time, do not worry wait for contact via

the IP Room Unit and explain the situation.

Figure 4

Figure 5

7. Door entry features

7.1 Receiving a door entry call

When a visitor calls your property

from the door panel, your IP Room

Unit will ring and will display the

name of the door panel calling you.

If you do not wish to answer the call

from the door panel do not answer

the call.

Lift the handset and the video from the door panel will be shown

automatically. You will now be able to speak with the caller.

To release the door, press 77* using the telephone keypad.

If you do not want to let the visitor into the building replace the handset.

7.2 Answering door calls with the DECT handset (optional)

It is possible to receive door calls on an optional portable cordless

telephone (DECT) handset. When a visitor calls your property the

handset will ring. Answer the call by pressing the handset key . It is

now possible to talk to the caller, to release the door press 77*. To end

the call press the handset key .

If you do not want to let the visitor into the building press the handset

key on the handset to end the call.

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