Grandstream Networks GRP261X Instruction Manual

Grandstream Networks, Inc.

GRP261X/GRP2624/GRP2634

Carrier-Grade IP Phones

Administration Guide

P a g e | 2

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without

the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here:

https://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.

in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this

product in any way other than as detailed by this guide, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void

the manufacturer warranty.

P a g e | 3

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

U.S. FCC Part 68 Regulatory Information

This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains,

among other information, the ACTAregistration number and ringer equivalence number (REN). If requested,

this information must be provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line.

Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming

call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the

number of devices that may be connected to the line, as determined by the total REN’s contact the

telephone company to determine the maximum REN for the calling area.

This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line

Service is subject to State Tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance

that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone

company will notify the customer as soon as possible. Also, you will be advised of your right the file a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could

affect the operation of the equipment. If this happens, the telephone company will provide advance notice

in order for you to make the necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact (Agent in the US):

Company Name: Grandstream Networks, Inc.

Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA

Tel: 1-617-5669300

Fax: 1-617-2491987

If the trouble is causing harm to the telephone network, the telephone companymay request you to remove the

equipment from the network until the problem is resolved.

This equipment uses the following USOC jacks: RJ45C.

It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is

connected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical

surges.

Since this device has the HAC function, the earpiece is easy to absorb small, please take care to avoid

scratching.

P a g e | 4

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

U.S. FCC Part 15 Regulatory Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

•Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

P a g e | 5

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

Directive 2014/53/EU Regulatory Information

This applies to GRP2612W/GRP2614/GRP2615/GRP2616 only

Operating Frequency Band (RF)

Max Power

2402-2480MHz (TX&RX)

BT-EDR

8.15dBm

2402-2480MHz (TX&RX)

BT-BLE

7.21dBm

2412-2472MHz (TX&RX)

802.11b

18.15dBm

802.11g

18.42dBm

802.11n-20

19.06dBm

5150-5250MHz (TX&RX)

802.11a

19.28dBm

802.11n-20

18.78dBm

802.11n-40

19.10dBm

802.11ac20

18.89dBm

802.11ac40

18.66dBm

802.11ac80

15.80dBm

5250-5350MHz (TX&RX)

802.11a

18.63dBm

802.11n-20

18.60dBm

802.11n-40

18.93dBm

802.11ac20

18.59dBm

802.11ac40

18.38dBm

802.11ac80

15.85dBm

5470-5725MHz (TX&RX)

802.11a

18.19dBm

802.11n-20

18.32dBm

802.11n-40

18.34dBm

802.11ac20

18.44dBm

802.11ac40

17.72dBm

802.11ac80

15.45dBm

P a g e | 6

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

Caution: Exposure to Radio Frequency Radiation

This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance of 20 cm between the radiator and your

body.

CE Authentication

Hereby, Grandstream Networks, Inc. declares that the radio equipment GRP2612W, GRP2614, GRP2615

and GRP2616 are in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address :

https://www.grandstream.com/support/resources/

P a g e | 7

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

GNU GPL INFORMATION

GRP261x/GRP2624/GRP2634 firmware contains third-party software licensed under the GNU General

Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the

GNU General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:

https://www.grandstream.com/hubfs/Product_Documentation/GRP261X/GRP2624/GRP2634_gnu_gpl.zip

P a g e | 8

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

Table of Contents

DOCUMENT PURPOSE...............................................................................................13

CHANGE LOG..............................................................................................................14

Firmware Version 1.0.5.48 ......................................................................................................................14

Firmware Version 1.0.5.45 ......................................................................................................................14

Firmware Version 1.0.5.44 ......................................................................................................................14

Firmware Version 1.0.5.36 ......................................................................................................................14

Firmware Version 1.0.5.33 ......................................................................................................................14

Firmware Version 1.0.5.15 ......................................................................................................................14

Firmware Version 1.0.3.6.........................................................................................................................15

Firmware Version 1.0.1.23 ......................................................................................................................15

Firmware Version 1.0.1.17 ......................................................................................................................15

Firmware Version 1.0.1.7.........................................................................................................................15

Firmware Version 1.0.0.31 ......................................................................................................................15

Firmware Version 1.0.0.16 ......................................................................................................................15

WELCOME ...................................................................................................................16

PRODUCT OVERVIEW ................................................................................................18

Feature Highlights ...................................................................................................................................18

Technical Specifications ..........................................................................................................................20

GETTING STARTED..................................................................................................... 28

Equipment Packaging..............................................................................................................................28

GRP261X/GRP2624/GRP2634 Phone Setup.........................................................................................29

Using the Phone Stand........................................................................................................................29

Using the Slots for Wall Mounting........................................................................................................29

Connecting the GRP261X/GRP2624/GRP2634 .....................................................................................30

Configuration via Keypad ........................................................................................................................30

Configuration via Web Browser...............................................................................................................38

Saving Configuration Changes................................................................................................................39

P a g e | 9

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

Rebooting from Remote Locations..........................................................................................................39

CONFIGURATION GUIDE............................................................................................40

Status Page Definitions...........................................................................................................................40

Account Page Definitions ........................................................................................................................42

Settings Page Definitions ........................................................................................................................59

Network Page Definitions........................................................................................................................91

Maintenance Page Definitions.................................................................................................................97

Directory Page Definitions.....................................................................................................................104

BLF LED PATTERNS ................................................................................................. 108

NAT SETTINGS.......................................................................................................... 110

BLUETOOTH (AVAILABLE ON GRP2614/GRP2615 & GRP2616 ONLY).................111

PACKET CAPTURE ................................................................................................... 112

CLICK-TO-DIAL.......................................................................................................... 113

OUTBOUND NOTIFICATION SUPPORT................................................................... 115

UPGRADING AND PROVISIONING ..........................................................................127

Unified Firmware ...................................................................................................................................127

Dual-image Firmware............................................................................................................................127

Firmware Upgrade.................................................................................................................................128

Upgrade via Keypad Menu ................................................................................................................128

Upgrade via Web GUI........................................................................................................................129

No Local TFTP/FTP/HTTP Servers...................................................................................................129

Phone Provisioning................................................................................................................................130

Configuration File Download..............................................................................................................130

No Touch Provisioning.......................................................................................................................132

Shortcut of Upgrade and Provision via Keypad Menu ..........................................................................132

GRP261X/GRP2624/GRP2634 TOOLS .....................................................................133

RESTORE FACTORY DEFAULT SETTING ...............................................................134

P a g e | 10

GRP261x/GRP2624/GRP2634 Administration Guide

Version 1.0.5.48

Restore Factory settings using LCD Menu............................................................................................134

EXPERIENCING GRP261X/GRP2624/GRP2634.......................................................135

This manual suits for next models

Table of contents

Other Grandstream Networks IP Phone manuals

Grandstream Networks

Grandstream Networks GRP26 Series User manual

Grandstream Networks

Grandstream Networks GXV3370 User manual

Grandstream Networks

Grandstream Networks GXP-1400 User manual

Grandstream Networks

Grandstream Networks GXP1450 User manual

Grandstream Networks

Grandstream Networks GXP1620 User manual

Grandstream Networks

Grandstream Networks GXP-2020 User manual

Grandstream Networks

Grandstream Networks GXP21 Series User manual

Grandstream Networks

Grandstream Networks GXP2160 User manual

Grandstream Networks

Grandstream Networks GDS3710 User manual

Grandstream Networks

Grandstream Networks GXP1160 User manual

Grandstream Networks

Grandstream Networks GXP1610 User manual

Grandstream Networks

Grandstream Networks WP810 Instruction Manual

Grandstream Networks

Grandstream Networks GXV3240 User manual

Grandstream Networks

Grandstream Networks DP715 User manual

Grandstream Networks

Grandstream Networks GXP1625 User manual

Grandstream Networks

Grandstream Networks GXP2100 User manual

Grandstream Networks

Grandstream Networks WP822 User manual

Grandstream Networks

Grandstream Networks Grandstream GXP-2000 User manual

Grandstream Networks

Grandstream Networks GXP2124 User manual

Grandstream Networks

Grandstream Networks GXP11O5 User manual

Grandstream Networks

Grandstream Networks GXP1760W User manual

Grandstream Networks

Grandstream Networks Grandstream GXP-2000 Operator's manual

Grandstream Networks

Grandstream Networks GXV3175 Xml based downloadable phonebook User manual

Grandstream Networks

Grandstream Networks GXP2110 User manual

Popular IP Phone manuals by other brands

Alcatel

Alcatel 4028 manual

Polycom

Polycom Polycom VVX 600 quick reference

Polycom

Polycom SoundPoint IP 450 datasheet

Cisco

Cisco SPA-500 Series user guide

Polycom

Polycom SoundPoint IP 650 user guide

Proximus

Proximus Maestro 3016 IP quick start guide

Fanvil

Fanvil X4 user manual

Cisco

Cisco 7962 user guide

Snom

Snom 320 quick start guide

Yealink

Yealink Yealink SIP-T46G Guide

Avaya

Avaya 4625SW user guide

Yealink

Yealink SIP-T52S quick start guide

Nortel

Nortel 1140E Getting started

Nexotek

Nexotek NT-P500 user manual

Avaya

Avaya Integral 5 R3.0 user guide

GE 28320EE2 - Dect 6.0 InfoLink 2 user guide

Avaya

Avaya 4600 Series Administrator's guide

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP user guide