Fitbit Zip Wireless Activity Tracker User manual
Product Manual
Wireless Activity Tracker
Fitbit Zip Product Manual
Getting Started
What's included
Setting Up Your Fitbit Zip (on a computer)
Installing the Software
Setting Up Your Fitbit Zip (on your iPhone4S)
Using your Fitbit Zip
Battery
Wearing your Zip
Display
When Your Zip Goes to Sleep
Using the Fitbit Software Menu
Uploading/Syncing Your Data
Updating Your Zip Firmware
Using the Fitbit Connect Application
Sync Now
Preferences (Mac) / Options (PC)
Open Main Menu
Fitbit.com Dashboard
Online Help
General Zip Information
Environmental Conditions
PC/Mac requirements
Browsers supported
Troubleshooting
Troubleshooting your Device
What if my Zip stops syncing?
What if my Zip display freezes?
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Contents
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Getting Started
Your Fitbit Zip Wireless Activity Tracker will contain:
• Fitbit Zip Wireless Activity Tracker
• USB Dongle
• Fitbit Zip Quick Start Guide
• Battery Door Tool
• 3V coin battery, CR2025
• Belt clip
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Setting Up Your Fitbit Zip (on a computer)
• Remove your Zip from its packaging.
• Use the provided battery door tool to unlock the battery door. Insert the tool
into the slot on the back of the unit, and turn the door counterclockwise.
• Once the door has been removed, insert the provided battery into the back of
the unit, with the “+” sign facing up. The battery will rest in the center of the com-
partment.
• Once the battery is in place, align the arrow on the battery door with the ‘un-
lock’ icon on your Zip to put the battery door in place. Use the battery door tool
to ‘lock’ the battery door by turning it clockwise until the arrow on the door lines
up with the ‘lock’ icon.
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• Once the display comes on, you will be ready to proceed with setup. The rmware version of
your Zip will appear on the display, followed by the Fitbit Smiley. The series of smiley faces are
used to represent your activity level. The display will remain on for 30 minutes after inserting
the battery.
• Take the USB dongle from the box and plug it into a USB port on your computer.
• You are now ready to install the software.
Installing the Software
• Go to www.tbit.com/start and click the “Zip” tile. You will be directed to the
Fitbit Connect Application download page.
• Select the pink “Download” link to download the Fitbit Connect software. Open the
Fitbit Connect le and follow onscreen instructions.
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• The rst time you open the Fitbit Connect Application, you will have the option to
create a new account if you are new to Fitbit or login to your account if you are an
existing user.
• On the account “Sign up” screen, you will then be given the option to sign up or
log in to an existing account
• If you already have a Fitbit.com account, and you want to use the Zip with your existing ac-
count, proceed with Zip setup using that email address.
• There can only be one Tracker per Fitbit.com account. If you already have an Ultra or Zip as-
sociated with Fitbit.com, linking a new device to it will unlink the previous device.
To monitor your Zip and your Ultra simultaneously, create a new Fitbit.com account with a new
email address.
• You will be prompted to tell us a few details about yourself: your name, gender, age, height,
weight, and time zone. This information helps personalize your experience with your Zip and
makes your calorie burn and distance data more accurate. We will not share your personal
information with any third party.
• Before selecting “Next,” ensure that your Zip is within 5 inches of the USB dongle plugged
into your computer. If another Zip is nearby, move it further away.
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• After clicking “Next” the Fitbit software will search for nearby Zip Trackers.
• When your Zip has been discovered, you will be prompted to enter the number displayed on
your Zip screen.
• The number will display with the radio icon and begin with a 0. It may take up to 30 seconds
for this number to appear.
• If the number does not display, click “I don’t see a number.” You will then be prompted to:
• Make sure the battery is inserted and your Zip screen is on.
• Move nearby Trackers away from the dongle.
• Make sure that your Zip is removed from the clip case.
• After you enter the number displayed on the screen of your Zip, it will be linked to your Fitbit
account.
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• Once your Zip has been linked with your Fitbit.com account, you will see an “All Set” screen,
which will allow you to click through to Fitbit.com, where you can access all of the information
synced from your Zip to your account.
Setting Up Your Fitbit Zip (on your iPhone 4S)
Only the iPhone 4S will sync with your Zip at this time. Syncing capabilities for additional mobile
devices with Bluetooth® Smart technology are coming soon. The Fitbit iPhone and Android apps
will work on other devices, but will not sync with your Zip.
• Download the iPhone app from the Apple store. (insert link to apple store)
• Select the “More” icon on the main screen of the app. Then, select Devices >
Add a new device > Zip Tracker > Start Zip Setup
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• On the “Set up” screen, select “Zip” option
• On the following screen, select “Next” after you have:
1. Inserted the battery and closed the battery door.
2. Make sure the display is active, and the screen is on.
3. Moved your Zip within 5 inches of the iPhone 4S.
• When your Zip has been discovered, you will be prompted to enter the number displayed on
your Zip screen.
• The number will display with the radio icon and begin with a 0. It may take up to 30 sec-
onds to appear on your Zip display.
• If the number does not display, click “Try again.” You will then be prompted to:
• Make sure the battery is inserted and your Zip screen is active
• Plug the USB dongle into your computer.
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Move nearby Zip Trackers further away.
2. Your Zip is will now be connected to your iPhone 4S.
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