Fireye InTouch IT1000 User manual



DESCRIPTION

The Fireye®inTouch Type IT1000 provides continuous monitoring of the Flame-Monitor, MicroM

and BurnerLogix Y & Z flame safeguard controls. In the event of a lockout, the inTouch system

reports the condition causing the lockout and also the make, model and location of the equipment

over the wireless GSM cellular network using a wide variety of delivery methods, i.e. telephone, fax,

e-mail, pager (alphanumeric, numeric). The user also configures which individuals will receive a

message regarding certain operating conditions.

The inTouch system also provides additional inputs to monitor up to 4 each of both dry contact

inputs and AC powered input. The inputs can be connected to additional ancillary devices located in

a boiler room that are considered critical to proper operation. These may include compressor out of

range, water on the floor, float levels, freeze conditions, etc. The inTouch system can be configured

to provide distinct messages for each monitored point. Two each of the dry contact and AC voltage

inputs can be configured to alarm on contact close or open or on voltage present or absent.

Also, every 24 hours, the inTouch system will transmit to the server message center information

about itself and the controls connected. This information transmitted contains system hours, burner

cycles, burner hours and total lockouts.

The inTouch Wireless Monitoring System provides many operational characteristics including:

Immediate notification of lockout

•24/7 monitoring

•Direct interface to Flame-Monitor, MicroM or BurnerLogix

•Utilizes cellular network – GSM

•Monitors up to 10 Flame Safeguard Devices

•Monitors 4 dry-contact inputs, selectable alarm on open or close

•Monitors 4 AC inputs, selectable alarm on no voltage or voltage

•Selectable 4800/9600 baud rate

•Battery back-up

•Service button, test message

•24 Hour heartbeat status

•User configurable messages

•NEMA 4 housing

•Low monthly service charge

TYPE IT1000

WIRELESS MONITORING SYSTEM

for FLAME-MONITOR

MicroM and BurnerLogix

FLAME SAFEGUARD CONTROLS

WIRELESS MONITORING SYSTEM

INT-1000

APRIL 12, 2017



SPECIFICATIONS

Power:

Input Voltage: 85 - 120VAC 50/60 Hz

Battery Backup: 9.6 VDC NICAD

Environment

Operating Temperature: -40 to 160°F (-40 to 70°C)

Storage Temperature: -40 to 160°F (-40 to 70°C)

Enclosure

Type: NEMA-4 suitable for outdoor mounting

Dimensions: 7 1/8"W x 9 5/8"H x 3 1/2"D (18 x 24.5 x 8.9cm)

Material: UV Resistant ABS Grey

Knockouts: 3 bottom, 3 rear (1/2", 3/4" concentric)

Inputs

RS485,

Modbus RTU Protocol: 4800/9600 baud, selectable

4 AC Inputs: 24-120VAC; 3mA

4 Switch: Dry contact closures

Radio

Transmit: 900 - 1800 MHz

Receive: 900 - 1800 MHz

Output: 1.5 Watts

Antenna: Quad Band GSM Antenna

2.25

1.13

8-5/16

9.87

3-3/8

#0.40

3 PLACES

3-3/4

1-1/16



ORDERING INFORMATION

Table 1: ACCESSORIES

FCC WARNING

WARNING: This equipment generates, uses, and radiates radio frequency energy and if not

installed and used in accordance with the instructions manual, may cause interference to

radio communications. It has been tested and found to comply with the limits for a Class A

computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to

providereasonableprotectionagainst suchinterference when operatedina commercialenvi-

ronment. Operation of this equipment in a residential area is likely to cause interference. If

this is the case, the user, at his own expense, will be required to take whatever measures may

be required to correct the interference.

The inTouch System continuously monitors each Flame-Monitor, MicroM and/or BurnerLogix con-

nected by requesting its status using modbus protocol. Up to 10 Fireye controls can be connected to

the inTouch System and a poll to each address is made once per second. If the Fireye control reports

that it is in a lockout condition or if the control fails to report, the inTouch immediately transmits this

information to the Fireye message center. The message center then transmits this specific informa-

tion to the destination previously configured by way of several different methods. The methods

include telephone, fax, e-mail, pager (alphanumeric, numeric).

For proper operation, the inTouch System must be installed and then configured over the Fireye

web-site, www.fireye.com. Each inTouch system is shipped with a designated base address. This

address is used as the base reference for all Fireye controls subsequently connected. When attaching

Fireye controls, each control must have a unique address within the range of 0 through 9. When con-

figuring the inTouch over the web-site, the device installed will be the base address of the inTouch

plus the unit address of the Flame-Monitor, MicroM or BurnerLogix control. For example, if the

inTouch base address was 330 and three (3) controls with unit address of 0, 1, and 4 were being

connected, the devices installed on the web-site would be 330 (330 + 0), 331 (330 + 1) and 334

(330 + 4). The ancillary dry-contact or AC inputs are attached to the base address, by default.

The lockout message transmitted is the same message the Flame-Monitor, MicroM or BurnerLogix

Y & Z would have on its local display. Refer to bulletin E-1101, MC-5000 BL-1001 and /or

BLZ-1001 for lockout message information and description. If an E300 Expansion Module is used

with the Flame-Monitor or a YZ300 is used with the BurnerLogix, the lockout message pertaining to

the E300 or YZ300 lockout will be transmitted. Additionally, any lockout message can be re-pro-

grammed on the message server to match the user’s application.

Each inTouch unit is limited to 40 messages per day and a maximum frequency of 1 message

per minute. Up to 10 alarm messages can be stacked, pending transmission.

PART NUMBER DESCRIPTION

IT1000 Monitor up to 10 Flame-Monitors, MicroM or BurnerLogix Y & Z controls, 4 dry-con-

tact, 4 AC input. Complete with 3 Quad Band GSM antenna and communication cable.

PART NUMBER DESCRIPTION

N018042-10 Remote Quad Mount Antenna without mounting kit (includes 10 ft coax cable)

N018040-KIT Remote Quad Mount Antenna with mounting kit (includes 10 ft coax cable)

N200233-00 Remote mount U bolt - 1/2” OD pipe size (included in remote mounting kit)

N250339-00 Remote mounting bracket (included in remote mounting kit)

59-509-10,-15,-20,-25 Coax cable extension

ED-512-2,-4,-8 Cable with RJ12 connector used to connect BurnerLogix and Flame-Monitor to ED-610

ED-610 Telephone jack adapter board for multi-dropping controls



INSTALLATION

Connecting the Antenna

•A Quad band GSM antenna is provided with the unit. Optional high gain antennae (see ACCES-

SORIES) can be ordered if the site in question has weak cell coverage.

•The antenna connections on the enclosure are factory installed to prevent water from entering

the enclosure.

DO NOT change any of these existing connections.

•Simply screw either antenna to the connector (see Figure 1) on the top of the enclosure. Be sure

the connection is tight.

Startup Procedure

•Take the transmitter to the area where the equipment to be monitored is located.

•The transmitter will be able to send messages in locations where GSM cell phones will work. If

the equipment is in an area where an GSM cell phone cannot get a signal, it is unlikely the trans-

mitter will be able to get a signal. (NOTE: A remote antenna is available, see next section).

•Plug in the battery pack into the battery pack connector (see below). Connect AC power to the

appropriate terminals located in the lower right corner.

•The transmitter will begin a startup routine. The startup time will vary but may last up to several

minutes as the transmitter establishes a connection to a cell site and registers a message.

•During the startup routine, the Signal Strength Indicator 7-segment LED display segments will

rotate. Initially, the middle display segment will not be lit. When the middle segment comes on,

the transmitter has successfully completed the first half of the startup routines.

Dipswitch Settings

The inTouch unit contains 4 user configurable dipswitches. Some dipswitch settings take effect

during the power up initialization sequence. Changing a dipswitch on the fly may require a power

on/off sequence.

SWITCH OFF ON

ONE (1) Do not report end of lockout Report end of lockout

TWO (2) 4800 Baud Rate 9600 Baud Rate

Note: All connected controls must have the same baud rate.

THREE (3) For dry contact inputs 3 & 4 , alarm on close For dry contact inputs 3 & 4, alarm on open

FOUR (4) For voltage inputs 7 & 8, alarm with voltage present For voltage inputs 7 & 8, alarm with no voltage present



FIGURE 1.

Checking Cell Coverage

•Once the startup procedure is complete, the Signal Strength Indicator display will show the cell

signal strength the transmitter registers at its current location.

•The cell signal strength can range from 0 to 9.

•The higher the signal strength number, the better the signal.

•A signal strength less than 3 will not provide reliable message transmission. A remote antenna

may be required.

1. Antenna

2. Socket Modem (GSM)

3. Antenna cable connection

4. Processor module (internal)

5. Option button (alarm silence)

6. Service button (snooze)

7. Status lights

8. Input indication lights

9. Relay indication lights

10. Fuse, 1 amp, 250 volt, fast blow, 3AG*

11. AC Power supply 23, 24 (85-120 VAC, 60 Hz)

‡

12. Use this knockout for Class I leads

†

13. Device wiring 22 (earth ground)

14. Voltage inputs 13-20 (24-120 VAC or 5-48 VDC)

10*

1219

1314

18 17

15. Terminal blocks (use 12-18 AWG for connections)

16. Dry contact inputs 5-12 (do not apply voltage)

17. Relay inputs (not used)

18. Relay inputs (not used)

19. Use this knockout for Class II leads

20. DC power supply connection (12 or 24 VDC)

21. Battery pack connector (not connected in DC-powered

installations)

22. Signal strength (LED) indicator (0-9=signal strength,

F=service mode)

23. Modbus RS-485 RJ11

24. DIP switches

24. S-485 RJ11 communication ports or factory test

ports

24. DIP switches; see Section 2.10

* A blown fuse usually indicates a problem that needs to be corrected. Do not relace the fuse without

identifying and correcting the problem.

12 43

113 14 15 16 17 18 19 20 21 22 23 24

23456789101112



Checking Fireye Service

•A coverage map is available at the Fireye web site (www.fireye.com) under Coverage Maps.

Simply enter the zip code where you wish to install the transmitter to determine if coverage is

available.

•The transmitter sends out a sample message and then waits for a return signal to determine if

Fireye service is available at this site.

•If the transmitter registers Fireye coverage, then the yellow status light (see below) will flash

once per second and the signal strength will be displayed.

Location

•The transmitter can be located either indoors or outside.

•Walk around the equipment or the equipment room with the transmitter powered by the battery

pack.

•Place it in several sample mounting locations and check the signal strength.

•If planning to mount the transmitter directly on a piece of equipment, check locations where the

antenna rises above or is directed away from the equipment.

•Once the mounting location with the strongest (highest number) signal strength is found, remove

the battery pack connection.

Mounting

•Choose a surface which is flat and strong enough to hold the transmitter.

•Antenna must clear the top of the equipment by 2 inches minimum.

•The temperature range the transmitter will experience should not exceed -40°F to 140°F (-40°C

to 60°C).

•The transmitter enclosure has one keyhole mounting tab extending from the top of it and two

mounting tabs extending underneath. Use all three tabs to secure the unit.

•DO NOT drill any holes into or through the enclosure.

•Filed wiring to the inputs must be a minimum of AWG and a maximum of 12 AWG.

Wiring Guidelines

•Remove the black inside cover which is secured with a screw at each corner of the enclosure.

•The Input terminals and Lights will now be visible.

•The enclosure is equipped with 6 knockouts. DO NOT make any other holes in the enclosure.

•All Class 1 wiring (AC input wiring) should enter the enclosure through a different knockout

from Class 2 wiring (dry contact, communication). Refer to the NEC handbook

•After removing a knockout, seal it with a watertight fitting if the transmitter is being mounted

outdoors.

Power Connections

•The rightmost three (3) input terminals are for the power connection.

•Whenever possible, power the transmitter from the same source as the equipment is powered.

This will ensure the Power Loss message will occur when the equipment and the transmitter

lose power.

•Connect back-up battery before wiring main power.

•The transmitter can accept an input voltage range from 85 to 120VAC, 50/60Hz.

Connecting a Remote Antenna

•Remote antenna mounting kits are also available. Extension cables are available in 10, 15 20 and

25 ft. increments, but we do not recommend more than a 50 ft. extension. Please check www.fir-

eye or contact the factory.

•The antenna connections on the enclosure are factory installed to prevent water from entering

the enclosure. DO NOT change any of these existing connections. Disconnect the standard

antenna cable from the radio when installing a remote antenna.



Record Equipment Information

•Either fill in the enclosed MONITORED EQUIPMENT I.D. CARD with the fields described

below or call your home office with all the following information:

•The Location Name for the piece of equipment being monitored.

•The exact Street Address, and the City, State, and Zip code where the transmitter is located.

•The Local Contact Phone and Name should be the phone number and name of the person(s)

who would need to be contacted to gain access to this transmitter.

•The Device ID number located on the black protective cover inside the transmitter. This is also

preprinted on the INSTALLATION card.

•The Equipment Name for the piece of equipment being monitored. Try to be as specific as possi-

ble, especially if there are multiple pieces of equipment which will have transmitters installed at

a single site. Possible examples are North Roof Top AC, Boiler-5, Store A Refrigeration 3, etc.

•The Equipment Manufacturer, Model, and Serial Number. This information should be sufficient

to identify repair or replacement parts before a service person is dispatched to the site.

IMPORTANT: If this transmitter has not been configured previously, DO NOT leave the site

without recording the Device ID number. Without this number, the device cannot be config-

ured at the web site.

Testing

•To complete the test, the transmitter must be configured at the Fireye web site (see Configuring

the Device Messaging section). Note that while the following test is recommended, the transmit-

ter will send out a Heartbeat message every night. Therefore, it is possible to wait until the next

morning to determine if the transmitter sent out a message.

•The yellow status light should be flashing once per second (see Figure 2 on page 7). This indi-

cates the transmitter registers service, is available and is ready to send. The green status light

should not be on.

•Press the Service Button and then release it.

•The yellow light should now come on. The green light will flash several times. When the green

light flashes quickly for approximately 2 seconds, the message has been sent.

•After the message has been successfully sent, the green light will once again be off, and the yel-

low light should flash every second showing the transmitter is ready to send another message.

•Check the Fireye website to be sure the message was received.

FIGURE 2.

STATUS LIGHTS

No Service Available

Service Available, Ready to Transmit

Transmitting Message

Successful Transmission

YELLOW

GREEN

OFF

FLASHING

OFF

FLASHES

Once/Second

Once or Twice

2 Second Rapidly



Connection to Fireye Controls

Each Flame-Monitor programmer module, engineering code 38 or greater for EP modules and

engineering code 4 or greater for EPD modules, comes standard with modbus protocol. The MicroM

control requires having the proper daughter board installed into the chassis. Refer to bulletin E-1101,

MC-5000, BL-1001 and BLZ-1001 respectively for more information. Connection to the Flame-

Monitor and BurnerLogix requires the use of an ED512 cable and ED610 multiport adapters. The

MicroM daughter board comes equipped with a terminal block for easy connection to twisted

shielded cable. The Flame-Monitor and MicroM controls are fixed at 4800 baud. The BurnerLogix

has selectable baud rates. All connected devices must have the same baud rate.

Flame-Monitor Hookup

•It is assumed the Flame-Monitor is mounted in a burner cabinet remote from the inTouch device.

Refer to Figure 6 on page 10 for an illustration overview.

•Plug the ED512 cable into either of the telephone style jacks located in the upper left corner of

the EP or EPD programmer module. Refer to Figure 3 on page 8

•Connect the other end of the ED512 into the mating connector located on the ED610.

•In accordance with local wiring codes, connect the twisted shielded pair (Belden P/N 8761) to

terminals 9 and 10 of the ED610 adapter and run the cable to either the next device to be multi-

dropped or to the inTouch device. Refer to Figure 6 on page 10 for suggested wiring diagram.

•Feed the cable into one of the knockout locations under the protective cover.

•Splice the twisted shielded cable onto a telephone style connector using the black (A) and yel-

low (B) wires. Plug the RJ11 type connector in either communication port of the inTouch

device.

•Replace the protective plastic cover.

•Configure the unit address of the Flame-Monitor.

•Set dipswitch 2 on inTouch to 4800 baud.

•Verify communications.

FIGURE 3. FLAME MONITOR CONECTORS

EP STYLE PROGRAMMER RJ12 CONNECTORS FOR ED512 CABLE



MicroM Hookup

It is assumed the MicroM is mounted in a burner cabinet remote from the inTouch device.

•In accordance with local wiring codes, connect the twisted shielded pair (Belden P/N 8945) to

the appropriate terminals located on the MicroM daughter board.

FIGURE 4. MICROM DAUGHTER BOARD

•Run the cable to either the next device to be multi-dropped or to the inTouch device.

•Feed the cable into one of the knockout locations under the protective cover.

•Splice the twisted shielded cable onto a telephone style connector using the black (A) and yel-

low (B) wires. Plug the RJ11 type connector in either communication port of the inTouch

device.

•Replace the protective plastic cover.

•Configure the unit address of the MicroM.

•Set dipswitch 2 on inTouch to 4800 baud.

•Verify communcations.

BurnerLogix Hookup

•It is assumed the BurnerLogix is mounted in a burner cabinet remote from the inTouch device.

Refer to Figure 6 on page 10 for an illustration overview.

•Plug the ED512 cable into either of the telephone style jacks located in the underside of the

YB110 or ZB110 module. Refer to Figure 5 on page 10

•Connect the other end of the ED512 into the mating connector located on the ED610.

•In accordance with local wiring codes, connect the twisted shielded pair (Belden P/N 8761) to

terminals 9 and 10 of the ED610 adapter and run the cable to either the next device to be multi-

dropped or to the inTouch device. Refer to Figure 6 on page 10 for suggested wiring diagram.

•Feed the cable into one of the knockout locations under the protective cover.

•Splice the twisted shielded cable onto a telephone style connector using the black (A) and yel-

low (B) wires. Plug the RJ11 type connector in either communication port of the inTouch

device.

•Replace the protective plastic cover.

•Set baud rate on inTouch dipswitch 2 to match the baud rate of BurnerLogix controls. (Note: All

devices must be the same baud rate).

•Configure the unit address of the BurnerLogix.

•Verify communications.

SERIAL COMMUNICATIONS

REMOTE DISPLAY

RJ45 JACK

REMOTE RESET

(RS485)

(+)

(-)



FIGURE 5. BURNERLOGIX CONNECTORS

FIGURE 6. WIRING FOR MODBUS PROTOCOL

Alternate Hook-up Method

To connect the inTouch to a Flame-Monitor or BurnerLogix without the use of the ED610, connect

the supplied cable from the inTouch to the ED512 directly or to a telephone handset type cable that is

commercially available.

FIGURE 7.

Verifying Communication

After all Fireye controls are properly connected and individually addressed, their connection to the

inTouch device can be verified by depressing and releasing the OPTION button 3 times. The 7-seg-

ment LED display will switch to a dash (—) symbol followed by the addresses of the devices it is

successfully communicating. The display will then show the dash symbol followed by the signal

strength power level it is receiving.

%1//5%1//5 ':2':2

470%*-470%*-

YB110 or ZB110

RJ12 CONNECTORS

FOR ED512 CABLE

ED610

10 9 8 7 6 5 4 3 2 1

ED610

10 9 8 7 6 5 4 3 2 1

E110

ED512-2, -4, -8

FLAME-MONITOR

BELDEN 8761

E110

ED512-2, -4, -8

FLAME-MONITOR

CLEAR

BLACK

TO RJ12 CONNECTOR ON

EP/EPD PROGRAMMER

TO RJ12 CONNECTOR ON

EP/EPD PROGRAMMER

FERRITE

CORE FERRITE

CORE

BLACK (A)

YELLOW (B)

SHOWN SHOWN

GREEN (NOT USED)

INTOUCH CABLE

ED512

(CUT OFF OND END)

BLACK (A)

YELLOW (B)

BLACK

RED

GREEN

YELLOW

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