Dimplex EF3003 User manual

TROUBLESHOOTING GUIDE

FOR THE 30” FIREPLACE

MODEL NUMBER:

EF3003

SF3003

DF3003

EF3003, SF3003, DF3003

TROUBLESHOOTING GUIDE

GENERAL

Problem Cause Solution Service Manual

Reference

Circuit breaker trips

or fuse blows when

unit is turned on Improper circuit current rating

Additional appliances may

exceed the current rating of

the circuit breaker or fuse.

Plug unit into another outlet

or install unit on a dedicated

15 amp circuit

Remote control has a similar

frequency to other remotes in

the area

Unit turns on or off

by itself

Radio frequency disturbance

from outside sources

Select alternative frequency

code

Page 2

Lights dim in room

while the unit is on

Unit is drawing close to circuit

current rating

Move the unit to another

outlet or install unit on a

dedicated 15 amp circuit

Normal operation

The power cord may get

slightly warm to the touch

when the heater is on

Power cord gets

warm

Defective power cord Replace power cord Page 20

APPEARANCE

Problem Cause Solution Service Manual

Reference

Improper operation Refer to User’s Guide

Defective main on/off switch Replace main on/off switch Page 12

Defective remote control

Install new batteries into the

handheld transmitter /

reinitialize

Page 1

Fireplace does not

turn on

Loose wiring Check wiring connections Page 9

Defective flame motor Replace flame motor Page 15

Flame frozen

Loose wiring Check wiring connections Page 9

Burnt light bulbs Replace light bulbs Page 10

Loose wiring Check wiring connections Page 9

Flame not bright or

flame not visible

Defective light harness Replace light harness

Log set dim, ember

bed not glowing Burnt light bulbs Replace light bulbs Page 10

Flame Shutter Defective flame motor Replace flame motor Page 15

EF3003, SF3003, DF3003

TROUBLESHOOTING GUIDE

HEATER

Problem Cause Solution Service Manual

Reference

Defective heater on/off switch Replace heater on/off switch Page 17

Improper operation See User’s Guide

Heater is not

turning off

Loose wiring Trace wiring in unit Page 9

Defective heater on/off switch Replace heater on/off switch Page 17

Defective heater assembly Replace heater assembly Page 18

Improper operation See User’s Guide

Heater is not

turning on

Loose wiring Trace wiring in unit Page 9

Normal operation

Normal operation is when

the heater emits an odour for

a brief period after the

heater is initially turned on.

The heater is burning off any

dust accumulated during

manufacturing or operation.

Defective heater assembly Replace heater assembly Page 18

Heater emits an

odour

Loose wiring Trace wiring in unit Page 9

Improper operation See User’s Guide

Loose wiring Trace wiring in unit Page 5

Heater fan turns on

but heater lacks

heat

Defective heater assembly Replace heater assembly Page 18

Normal operation

Small glowing sections of

the element are considered

normal.

Heating element is

glowing red

Defective heater assembly

If larger glowing sections are

causing the heater to trip the

thermal cut out, unplug unit,

discontinue use and replace

heater assembly

Page 18

EF3003, SF3003, DF3003

TROUBLESHOOTING GUIDE

HEATER (CONTINUED)

Problem Cause Solution Service Manual

Reference

Loose wiring Trace wiring in unit Page 9

Defective heater on/off switch Replace heater on/off switch Page 17

Heater fan runs

continuously

Defective heater assembly Replace heater assembly Page 18

NOISE

Problem Cause Solution Service Manual

Reference

Dirty blower assembly Clean blower assembly

Excessive noise

with the heater on

Defective blower assembly Replace heater assembly Page 18

Moving flame rod hitting or

rubbing against internal

components

Flame rod replacement Page 15

Grinding or

excessive noise

with the heater off

Defective flame motor Replace flame motor Page 15

Other manuals for EF3003

This manual suits for next models

Table of contents

Other Dimplex Indoor Fireplace manuals

Dimplex

Dimplex COMPACT FIREPLACE User manual

Dimplex

Dimplex Valencia User manual

Dimplex

Dimplex EF2570G-IR User manual

Dimplex

Dimplex CDFI500-PRO User manual

Dimplex

Dimplex EWM-COPPER Quick start guide

Dimplex

Dimplex Opti-V User manual

Dimplex

Dimplex PRISM BLF5051-AU User manual

Dimplex

Dimplex 500002573 User manual

Dimplex

Dimplex MULTIFIRE DF3215 User manual

Dimplex

Dimplex ALBANY ABN 15 User manual

Dimplex

Dimplex DF2603 User manual

Dimplex

Dimplex DF2608-EUE User manual

Dimplex

Dimplex Elda Fire ELD20 User manual

Dimplex

Dimplex 3 Step E User manual

Dimplex

Dimplex BF362SD User manual

Dimplex

Dimplex 23" Insert Fireplace DFPI2311 Quick start guide

Dimplex

Dimplex DF2608 User manual

Dimplex

Dimplex GDS28G8-1802W User manual

Dimplex

Dimplex Electric fireplaces User manual

Dimplex

Dimplex LVA231 Manual

Dimplex

Dimplex ALBANY ECO Technical manual

Dimplex

Dimplex DF2305 User manual

Dimplex

Dimplex BF36 Series User manual

Dimplex

Dimplex DF2608-EU User manual

Popular Indoor Fireplace manuals by other brands

Brigantia

Brigantia 35-DVRS31N-2 User's installation, operation and maintenance manual

Nordpeis

Nordpeis Bergen Installation and user manual

Superior

Superior BCT2536TMN Installation and operation instructions

Quadra-Fire

Quadra-Fire 5100I-GD-B owner's manual

Renaissance

Renaissance RUMFORD 1000 user manual

Lacunza

Lacunza IV-800 Instruction book

Baxi

Baxi 940 Installer and owner guide

Dru

Dru Maestro 60/2 Tall RCH installation manual

Diamond Fireglass

Diamond Fireglass SS-O22 General assembly, installation, and operation instructions

HearthStone

HearthStone Windsor Bay 8830 Owner's manual and installation guide

Napoleon

Napoleon ASCENT B42 quick start guide

Enviro

Enviro E33GI owner's manual

Smeg

Smeg L30 FABE Installation & user's instructions

KEDDY

KEDDY K700 Installation instructions care and firing instructions

Godin

Godin 3451 manual

Jøtul

Jøtul Jotul GI 535 DV IPI New Harbor Installation and operation instructions

Austro Flamm

Austro Flamm Heidi Back 2.0 945048 operating manual

Desa

Desa CCFPDFT Owner's operating & installation manual