Dimplex RLG20BR User manual
Service Manual
Model
RLG20
RLG20BR
RLG20FC
RLG25
RLG25BR
RLG25FC
Part Number
6909740159
6909740400
6909740500
6909760159
6909760200
6909760300
7400950000R01
IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this log grate. For your
safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-
erty damage.
2 www.dimplex.com
Always use a qualied technician or service agency to repair this log grate.
!NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re, serious
injury, or death.
Operation ...........................................................3
RLG20, RLG20BR, RLG20FC, RLG25BR, RLG25FC .....................3
RLG25 ..........................................................4
Maintenance.........................................................5
Exploded Parts Diagrams
RLG20, RLG20BR, RLG20FC .......................................6
RLG25 ..........................................................7
RLG25BR, RLG25FC ..............................................8
Wiring Diagram ......................................................9
RLG20 ..........................................................9
RLG25 ..........................................................9
RLG20BR, RLG20FC .............................................10
RLG25BR, RLG25FC .............................................10
Back Log Replacement...............................................11
Log Set Replacement ................................................11
Flame LED Strip and Coloured LED Strip Replacement ....................12
Back Light Assembly Replacement.....................................12
Main Control Board Replacement ......................................12
Power Supply Replacement ...........................................13
IR Key Board Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Cord Replacement.............................................13
Flicker Motor Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Heater Assembly Replacement ........................................14
Troubleshooting Guide ...............................................16
TABLE OF CONTENTS
3
Power
Press to activate the current standby state (On/O).
• Standby State On
Press to turn everything O. Press again to active the
previous ame eect state.
• Standby State O
Press to activate the previous ame eect state.
- If the ame eect was On, the previous heat setting
will be activated (High, Low, or O).
- If the ame eect was O, the previous heat setting
will be activated (High or Low).
Press again to turn everything O.
Flame
Press to light the back log, grate log, and ember mat
(optional), and start the ame eect.
Heat
• Heat On
Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).
• Heat O
Press to turn heat O (indicated by 1 long beep).
NOTE: After the heater is switched o, the fan will
continue on for 60 seconds before turning o. The log
LEDs remain On when the heater is ON and the ame
eect is O.
360oLight
Press multiple times to change the LEDs on the
sides and back of the unit from white ickering to
white solid to O. (This feature is active only when
the ame eect is On.)
Brightness
Press multiple times to toggle the log set LEDs
!
Operation
RLG20
Manual Control
The manual controls for the Revillusion are located on the
right-front leg of the log grate.
Power
Press to turn the ame eect on and activate the
previous heat setting (O, Low, or High). Press again
to put the unit in standby mode.
Heat
• Heat On
Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).
• Heat O
Press to turn heat O (indicated by 1 long beep).
NOTE: After the heater is switched o, the fan will
continue on for 60 seconds before turning o. The
log LEDs remain On when the heater is ON and the
ame eect is O.
360oLight
Press multiple times to change the LEDs on the
sides and back of the unit from white ickering to
white solid to O. (This feature is active only when
the ame eect is On.)
Brightness
Press multiple times to toggle the log set LEDs
through its four brightness settings.
Remote Control
The replace is supplied with a multi-function remote con-
trol.
The remote control has a range of approximately 30 ft (9
m). To operate correctly, the remote control must be pointed
toward the front of the unit.
!
4 www.dimplex.com
RLG25
Manual Control
The manual controls for the Revillusion are located on the
right-front leg of the log grate.
Power
Press to turn the ame eect on and activate the
previous heat setting (O, Low, or High). Press again
to put the unit in standby mode.
Heat
• Heat On
Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).
• Heat O
Press to turn heat O (indicated by 1 long beep).
NOTE: After the heater is switched o, the fan will
continue on for 60 seconds before turning o. The
log LEDs remain On when the heater is ON and the
ame eect is O.
Color Themes
Press multiple times to change the LED lights from:
ame base yellow, ame base blue, ame base
yellow with yellow 360 LEDs, ame base blue with
360 LEDs. (Feature is active only when the ame
eect is On.)
Brightness
Press multiple times to toggle the log set LEDs
through its four brightness settings.
Remote Control
The replace is supplied with a multi-function remote con-
trol.
The remote control has a range of approximately 30ft (9m).
To operate correctly, the remote control must be pointed
toward the front of the unit.
!
Power
Press to activate the current standby state (On/O).
• Standby State On
Press to turn everything O. Press again to active the
previous ame eect state.
• Standby State O
Press to activate the previous ame eect state.
- If the ame eect was On, the previous heat setting
will be activated (High, Low, or O).
- If the ame eect was O, the previous heat setting
will be activated (High or Low).
Press again to turn everything O.
Flame
Press to light the back log, grate log, and ember mat,
and start the ame eect.
Heat
Heat On
Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).
• Heat O
Press to turn heat O (indicated by 1 long beep).
NOTE: After the heater is switched o, the fan will
continue on for 60 seconds before turning o. The
log LEDs remain On when the heater is ON and the
ame eect is O.
360oLight
Press multiple times to change the LEDs on the
sides and back of the unit from natural yellow
ickering to yellow solid to white ickering to white
solid to O. (Feature is active only when the ame
eect is On.)
Brightness
Press multiple times to toggle the log set LEDs
through its four brightness settings.
Color Themes
Press multiple times to change the ame base colors
from Yellow to Blue to O. (Feature is active only
when the ame eect is On.)
!
5
Operation
RLG20BR, RLG20FC, RLG25BR,
RLG25FC
Manual Control
The manual controls for the Revillusion are located on the
right-front leg of the log grate.
Power
Press to turn the ame eect on and activate the
previous heat setting (O, Low, or High). Press again
to put the unit in standby mode.
Heat
• Heat On
Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).
• Heat O
Press to turn heat O (indicated by 1 long beep).
NOTE: After the heater is switched o, the fan will
continue on for 60 seconds before turning o. The
log LEDs remain On when the heater is ON and the
ame eect is O.
NOTE: The heater will only turn on when the ame
eect is on.
360oLight
Press multiple times to change the LEDs on the
sides and back of the unit from white ickering to
white solid to O. (This feature is active only when
the ame eect is On.)
Brightness
Press multiple times to toggle the log set LEDs
through its four brightness settings.
!
!
Remote Control
The replace is supplied with a multi-function remote con-
trol.
The remote control has a range of approximately 30 ft (9
m). To operate correctly, the remote control must be pointed
toward the front of the unit.
Power
Press to turn the ame eect on and activate the
previous heat setting (O, Low, or High). Press again
to put the unit in standby mode.
Flame
Press to light the back log, grate log, and ember mat,
and start the ame eect.
Heat
• Heat On
Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).
• Heat O
Press to turn heat O (indicated by 1 long beep).
NOTE: After the heater is switched o, the fan will
continue on for 60 seconds before turning o. The
log LEDs remain On when the heater is ON and the
ame eect is O.
NOTE: The heater will only turn on when the ame
eect is on.
360oLight
Press multiple times to change the LEDs on the
sides and back of the unit from white ickering to
white solid to O. (This feature is active only when
the ame eect is On.)
Brightness
Press multiple times to toggle the log set LEDs
through its four brightness settings.
!
!
6 www.dimplex.com
Maintenance
General Maintenance
Inspect the log set regularly, depending upon conditions,
and at a minimum yearly intervals. Remove dust and clean
the logs, mat, grate, and base as required.
Except for installation and cleaning described in this manu-
al, an authorized service representative should perform any
other servicing.
WARNING: Disconnect power and allow heater to cool
before attempting any maintenance or cleaning to reduce
the risk of fire, electric shock, or injury.
Clean Logs and Base
The log set should not be operated with an accumulation of
dust or dirt on or in the unit, as this can cause a build up of
heat and eventual damage.
Dust and vacuum the log set as needed. Use a damp cloth
and a mild detergent to clean painted surfaces of the fire-
place. Never use abrasive cleaners.
Clean Mirage™ Flame Panel
The Mirage™ Flame Panel is cleaned in the factory during
the assembly operation. During shipment, installation, han-
dling, etc., the screen may collect dust particles; these can
be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, clean the Mirage™
Flame Panel reflector screen with a damp cloth. Never use
abrasive cleaners. Dry the screen completely with a lint free
cloth to prevent water spots.
Battery Replacement
To replace the battery:
1. Push the release tab toward the center and slide the
battery cover open.
2. Install 3V Lithium battery in the battery holder. The
positive (+) side of the battery faces up.
3. Close the battery cover.
CR2025/2032
RELEASE
OPEN
OPEN ---- OUVRIR
PUSH ---- POUSSER
RELEASE ---- DÉGAGER
Lithium Battery--Batterie au lithium
PUSH
Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for
recycling advice in your area.
7
Exploded Parts Diagram - RLG20, RLG20BR, RLG20FC
Replacement Parts List - RLG20, RLG20BR, RLG20FC
1. Logset RLG20 ........................0441910100RP
RLG20BR. . . . . . . . . . . . . . . . . . . . . . 0442780100RP
RLG20FC . . . . . . . . . . . . . . . . . . . . . . 0442770100RP
2. Flame LED Strip RLG20. . . . . . . . . . . . . . . . . 3001760100RP
3. Back Log RLG 20. . . . . . . . . . . . . . . . . . . . . . 0441920100RP
RLG20BR .....................0442740100RP
RLG20FC .................... 0442730100RP
4. Mirage™ Flame Panel ..................5902930100RP
5. Flicker Motor. . . . . . . . . . . . . . . . . . . . . . . . . . 2000500900RP
6. Back Light Assembly ...................3001770100RP
7. Heater-Blower Assy with Cutout. . . . . . . . . . . 2203730100RP
8. Main Control Board ....................3001740100RP
RLG20BR & RLG20FC ...........3001740300RP
9. IR Key Board .........................3001750100RP
10. Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 2100250100RP
11. Cordset, 3-prong ......................4100190300RP
12. Remote Control .......................6700580100RP
13. Ash Mat (RLG20BR & RLG20FC) ..............REM-KIT
Accessory
14. Ash Mat ..................................REM-KIT
6
1
2
3
4
5
7
89
10
11
12
8 www.dimplex.com
Exploded Parts Diagram - RLG25
10
1
2
3
4
5
11
8
Replacement Parts List - RLG25
1. Logset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0441940100RP
2. Flame LEDs, 4x1W ....................3001760200RP
3. Back Log ............................0441950100RP
4. Mirage™ Flame Panel ..................5902880100RP
5. Flicker Motor, 18RPM, CCW .............2000500900RP
6. Back Light Assembly ...................3001780100RP
7. Coloured Light Assembly (RLG25 only) .....3001570400RP
8. Heater-Blower Assy with Cutout ...........2203730100RP
9. Main Control Board ....................3001740200RP
10. IR Key Board .........................3001750100RP
11. Power Supply .........................2100250100RP
12. Cordset, 3-prong ......................4100190300RP
13. Remote Control .......................6700580200RP
14. Ash Mat ..................................REM-KIT
7
9
6
13
12
14
9
Exploded Parts Diagram RLG25BR, RLG25FC
1. Logset RLG25BR ......................0442610100RP
RLG25FC ......................0442600100RP
2. Flame LEDs, 4x1W ....................3001760200RP
3. Back Log RLG25BR ....................0442760100RP
RLG25FC ....................0442750100RP
4. Mirage™ Flame Panel ..................5902880100RP
5. Flicker Motor, 18RPM, CCW .............2000500900RP
6. Back Light Assembly ...................3001770100RP
7. Heater-Blower Assy with Cutout ...........2203730100RP
8. Main Control Board ....................3001740400RP
9. IR Key Board .........................3001750100RP
10. Power Supply .........................2100250100RP
11. Cordset, 3-prong ......................4100190300RP
12. Remote Control .......................6700580100RP
13. Ash Mat ..................................REM-KIT
Replacement Parts List - RLG25BR, RLG25FC
4
1
13
12
7
2
9
11
10
8
3
5
6
10 www.dimplex.com
Wiring Diagram
M
+T°+T°
120V / 12V
~
AC / DC
M
360 LIGHTS
IR EYE/KEY BOARD
BLOWER
MOTOR
4-7 x 0.20mA LED STRIP
4 PIECES
LOGSET ASSEMBLY
CONTROL BOARD
4-7 x 0.20mA LED STRIP
2 PIECES
CUTOUT
FLAME LIGHTS
REMOTE
N
FLICKER
MOTOR
3 x 1W LEDs
ASH MAT ASSEMBLY
6 x 0.20mA LEDs
L
120V / 12V
~
AC / DC
+T°
M
M
+T°
4-7 x 0.20mA LED STRIP
4 PIECES
BLOWER
MOTOR
LOGSET ASSEMBLY
4 x 1W LEDs
360° COLOUR LIGHTS
CONTROL BOARD
FLAME BASE COLOUR LIGHTS
FLAME LIGHTS
REMOTE
N
IR EYE/KEY BOARD
4 x 0.20mA RGB STRIP
L
6 x 0.20mA RGB HARNESS
4-7 x 0.20mA LED STRIP
2 PIECES
CUTOUT FLICKER
MOTOR
ASH MAT ASSEMBLY
RLG25
RLG20
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