Dimplex DLW1500B12 User manual

Installation and User’s Guide

IMPORTANT SAFETY INFORMATION:

Read this manual first before attempting to install or use this electric heater. Always comply with the

warnings and safety instructions contained in this manual to prevent personal injury or property damage.

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7216440100R02

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Models

DLW1500B12

DLW1500W12

DLW2400B24

DLW2400W24

DLW3200B24

DLW3200W24

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Welcome ....................................................................3

IMPORTANT INSTRUCTIONS ...................................................4

Technical Speciﬁcations .......................................................6

Product Dimensions ..........................................................6

Heater Location ..............................................................7

Heated Area ................................................................7

Table Layout ................................................................8

Minimum Clearances .........................................................9

Installation..................................................................10

Mounting..................................................................10

Standard Mounting Brackets (Included) ..........................................12

Extension Mount Bracket .....................................................13

Suspension Mounting........................................................14

Electrical Installation .........................................................15

Operation ..................................................................17

Maintenance ................................................................17

Troubleshooting .............................................................18

Warranty ...................................................................19

Conventions used in this manual:

!NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re,

serious injury, or death.

Table of Contents

Model MOD

Serial Number

NO NEED TO RETURN TO THE STORE

If you have questions regarding the operation of this product or if you require

service, before returning this product to the place of purchase,

www.dimplex.com/customer_support

For Troubleshooting and Technical Support

OR Toll-Free 1-888-346-7539

Please have your model number and product serial number ready.

Welcome

Thank you and congratulations for choosing to purchase a Dimplex radiant heater.

Please carefully read and save these instructions.

WARNING: Read all instructions and warnings carefully before starting installation. Failure to follow these

instructions may result in a possible electric shock, re hazard and will void the warranty.

Ensure the electrical supply voltage is the same as that shown on the rating plate of the heater.

Please record your model and serial numbers for future reference. These can be found on the model and serial

number label on your heater.

Model and serial

number label

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IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of re,

electric shock, and injury to persons, including the following:

① Read all instructions before installing or using this heater.

② This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep

combustible materials, such as furniture, pillows, bedding, papers, clothes, etc., and curtains at least 3

feet (0.9m) from the front of the heater and keep them away from sides and rear.

③ Extreme caution is necessary when any heater is used by or near children or people with disabilities

and whenever the heater is left operating and unattended.

④ Do not operate any heater after it malfunctions. Disconnect power at service panel and have heater

inspected by a reputable electrician before reusing.

⑤ To disconnect heater, turn controls to off, and turn off power to heater circuit at main disconnect panel

(or operate internal disconnect switch if provided.)

⑥ A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or

ammable vapours or liquids are used or stored.

⑦ Use this heater only as described in this manual. Any other use not recommended by the manufacturer

may cause re, electric shock, or injury to persons.

“SAVE THESE INSTRUCTIONS”

IMPORTANT INSTRUCTIONS

INSTALLATION

① This equipment shall be installed only by qualied personnel who are familiar with the construction and

operation of the apparatus and hazard involved.

② Wiring procedures and connections shall be in accordance with the national and local codes having

jurisdiction.

③ The heater is tted with an electrical connection box and should be connected as a xed installation by

a licensed electrician in accordance with the relevant electrical code.

④Within USA, electrical installation shall be made in accordance with the National Electrical code. Within

Canada, electrical installation shall be made according to the provisions of section 62 of the Canadian

electrical code Part 1.

⑤This appliance must be grounded.

⑥An over current protection device (or circuit breaker) is required for proper installation. The rating of the

device should be 150% of the rating of the product.

⑦ The heaters are designed for domestic/commercial heating applications within indoor or outdoor areas

and should not be used for any other purpose. Any other use not recommended by the manufacturer

may cause re, electric shock or injury to persons.

⑧ Before commencing installation make sure the electrical supply voltage is the same as that shown on

the rating plate of the heater.

⑨ The heater must be mounted at least 8 feet (2.4m) above ground level. For other clearances please

refer to the diagram included in these instructions.

(Figure 5)

⑩ Do not use heater in areas where gasoline, paint or ammable liquids are used or stored.

⑪ The heater is not intended for use in bathrooms, laundry areas or similar indoor areas. Never locate

heater where it may fall into a bathtub, pool, spa or other water container.

⑫Do not operate the heater after the heater malfunctions, or has been dropped or damaged in any

manner. Return heater to authorised service facility for examination or mechanical adjustment or repair.

⑬ There are no user serviceable parts inside the heater any servicing other than cleaning of the heater

should be performed by an authorized service representative

CAUTION:

High temperature risk of re, keep electrical cords, drapery, furnishings and other combustibles at least

3feet (0.9m) from front of heater and away from side and rear of heater.

6www.dimplex.com

DLW1500

DLW2400

DLW3200

Product Dimensions

Technical Speciﬁcations

Model Colour Power (Watts) Voltage (Volts) Current (Amps) Weight (lbs)

DLW1500W12 White 1500 120 12.5 11

DLW1500B12 Black 1500 120 12.5 11

DLW2400W24 White 2400 240 10.0 17.5

DLW2400B24 Black 2400 240 10.0 17.5

DLW3200W24 White 3200 240 13.3 22

DLW3200B24 Black 3200 240 13.3 22

Heater Type High intensity electric radiant overhead heater with high surface area proled alloy.

Connection Hardwire

Approvals CSA/UL E321448

Mounting Height

Minimum 96" (2.4 m)

Recommended

Maximum 105" (2.7 m)

Mounting Options

Provided bracket suitable for ceiling and wall installation

Extension poles for mounting on higher ceilings sold separately

Suspension mounting on ceiling (chain or cable not included)

Ingress Protection Rating IP55 - Protection from water ingress from all directions

Class Type Class 1 - This equipment must be grounded

Country of Manufacture China

42mm

36"36"

924mm924mm

53 ½"53 ½"

1364mm1364mm

6 ½"6 ½"

172mm172mm

6 ½"6 ½"

172mm172mm

6 ½"6 ½"

172mm172mm

70"70"

1774mm1774mm

Figure1 Figure2

102.4 mm

40.4 mm

25 mm

100 mm

165.5 mm

Heat Area

The DLW electric heater produces radiant heat, which heats objects and people rather than the air. The DLW heater

must be installed in such a way that objects and people are within the direct heat area of the heater.

It is recommended that the DLW heater be installed indoors or in outdoor spaces where there are 1, 2, 3, or 4

enclosed sides.

Maximum heat is directly under the heater, and the temperature decreases as you move away from the heater. It is

recommended that the heater be positioned directly above the area to be heated, with an ideal mounting height of

96" to 105" (2.4m to 2.7m).

Heater Location

Model Indoor Protected (ft2) Outdoor Enclosed (ft2) Outdoor Exposed (ft2)

DLW1500 40 32 26

DLW2400 65 52 43

DLW3200 86 69 57

137"

82"

70"

102"

82"

55"

62"

82"

35"

105"

82"

70"

78"

82"

55"

50"

82"

35"

Heat Area*

Indoor Spot Heating

Heat Area*

Outdoor Enclosed Area

DLW1500

DLW2400

DLW3200

Figure3

Figure 3 shows the approximate heated area of each model, based on both an indoor and outdoor enclosed

environment. The approximate temperature is the same for all models, but longer models produce a larger

radiant footprint.

* Viewed from ceiling

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Recommended Layout Over Tables

The diagrams below (Figure 4) provide a guide for the approximate model and quantity of heaters required to heat

common residential table settings. These congurations are based on DLW heaters being mounted at 96" (2.4m)

from the oor in a fully enclosed outdoor area.

Heater Location

DLW1500

DLW1500DLW1500

DLW1500 DLW1500

DLW1500

DLW1500 DLW2400

DLW3200

DLW2400

Figure4

Heater Location

Minimum Clearances

WARNING: The heating surface of the DLW must be positioned at a minimum of 96" (2.4m) from the ground.

Objects below the heater, such as tables, must be no less than 39" (1000mm) away from the heater.

Figure 5 shows the minimum clearances around the heater. All dimensions shown are minimum values.

Angled

Wall

Installation

Ceiling

Installation

Angled

Ceiling

Installation

Heater clearance to objects

should be minimum 39"

Heater clearance to objects

should be minimum 39"

Heater clearance to objects

should be minimum 39"

59"

1500 mm

59"

1500 mm

12"

300 mm

12"

300 mm

100 mm

39"

1000 mm

39"

1000 mm 39"

1000 mm

39"

1000 mm

96"

2400 mm

96"

2400 mm

96"

2400 mm

Lights, fans, and sprinklers

must NOT be below heater

Lights, fans, and sprinklers

must NOT be below heater

Lights, fans, and sprinklers

must NOT be below heater

Figure5

10 www.dimplex.com

Mounting

Ceiling Installation

The ideal mounting position is on the ceiling, directly above the area to be heated. For ceiling heights greater than

105" (2.7m), suspended mounting or installation with the optional extension poles (sold separately) is recommended

to reduce the height of the heater to 96" to 105" (2.4m to 2.7m). This will increase the effectiveness of your DLW

heater. See the relevant section for each installation for more details.

Mounting hardware is not included.

Standard Bracket Mounting Extension Pole Mounting

Suspended Mounting

Figure 6

Installation

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