Dell PowerEdge E06S Series User manual

Dell™ PowerEdge™ R910

Hardware Owner’s

Manual

Regulatory Model: E06S Series

Regulatory Type: E06S001

book.book Page 1 Wednesday, January 20, 2010 10:20 AM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.

Microsoft,Windows, and Windows Server are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model: E06S Series

Regulatory Type: E06S001

January 2010 Rev. A00

book.book Page 2 Wednesday, January 20, 2010 10:20 AM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 17

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 18

Back-Panel Features and Indicators . . . . . . . . . . 19

Guidelines for Connecting External Devices . . . . . . 21

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21

Power Indicator Codes . . . . . . . . . . . . . . . . . 22

LCD Status Messages . . . . . . . . . . . . . . . . . . 23

Viewing Status Messages . . . . . . . . . . . . . 23

Removing LCD Status Messages . . . . . . . . . . 24

System Messages . . . . . . . . . . . . . . . . . . . . 41

Warning Messages . . . . . . . . . . . . . . . . . . . 60

Diagnostics Messages . . . . . . . . . . . . . . . . . 60

Alert Messages . . . . . . . . . . . . . . . . . . . . . 60

book.book Page 3 Wednesday, January 20, 2010 10:20 AM

4Contents

Other Information You May Need . . . . . . . . . . . . 60

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 63

Choosing the System Boot Mode . . . . . . . . . . . . 63

Entering the System Setup Program . . . . . . . . . . . 64

Responding to Error Messages. . . . . . . . . . . 64

Using the System Setup Program Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 64

System Setup Options . . . . . . . . . . . . . . . . . . 65

Main Screen . . . . . . . . . . . . . . . . . . . . 65

Memory Settings Screen . . . . . . . . . . . . . . 67

Processor Settings Screen . . . . . . . . . . . . . 68

SATA Settings Screen. . . . . . . . . . . . . . . . 69

Boot Settings Screen . . . . . . . . . . . . . . . . 69

Integrated Devices Screen . . . . . . . . . . . . . 70

PCI IRQ Assignments Screen . . . . . . . . . . . . 71

Serial Communication Screen . . . . . . . . . . . 72

Embedded Server Management Screen . . . . . . 73

Power Management Screen . . . . . . . . . . . . 73

System Security Screen . . . . . . . . . . . . . . 74

Exit Screen . . . . . . . . . . . . . . . . . . . . . 76

Entering the UEFI Boot Manager. . . . . . . . . . . . . 76

Using the UEFI Boot Manager Navigation Keys . . 77

UEFI Boot Manager Screen. . . . . . . . . . . . . 77

UEFI Boot Settings Screen . . . . . . . . . . . . . 78

System Utilities Screen . . . . . . . . . . . . . . . 78

System and Setup Password Features. . . . . . . . . . 79

Using the System Password . . . . . . . . . . . . 79

Using the Setup Password . . . . . . . . . . . . . 81

book.book Page 4 Wednesday, January 20, 2010 10:20 AM

Contents 5

Embedded System Management . . . . . . . . . . . . 82

iDRAC Configuration Utility . . . . . . . . . . . . . . . 83

Entering the iDRAC Configuration Utility . . . . . . 83

3 Installing System Components . . . . . . . . 85

Recommended Tools. . . . . . . . . . . . . . . . . . . 85

Inside the System . . . . . . . . . . . . . . . . . . . . 85

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 87

Removing the Front Bezel . . . . . . . . . . . . . 87

Installing the Front Bezel . . . . . . . . . . . . . . 87

System Identification Panel . . . . . . . . . . . . . . . 88

Removing the System Identification Panel . . . . . 88

Installing the System Identification Panel . . . . . 89

Opening and Closing the System . . . . . . . . . . . . 89

Opening the System . . . . . . . . . . . . . . . . 89

Closing the System . . . . . . . . . . . . . . . . . 90

System Memory . . . . . . . . . . . . . . . . . . . . . 91

General Memory Module Installation

Guidelines. . . . . . . . . . . . . . . . . . . . . . 92

Removing a Memory-Riser Blank . . . . . . . . . 99

Installing a Memory-Riser Blank . . . . . . . . . . 100

Removing a Memory Riser . . . . . . . . . . . . . 100

Installing a Memory Riser . . . . . . . . . . . . . 101

Installing Memory Modules . . . . . . . . . . . . 102

Removing Memory Modules . . . . . . . . . . . . 105

Removing the Memory-Riser Guide . . . . . . . . 106

Installing the Memory-Riser Guide . . . . . . . . . 107

book.book Page 5 Wednesday, January 20, 2010 10:20 AM

6Contents

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 107

Removing a Hard-Drive Blank . . . . . . . . . . 108

Installing a Hard-Drive Blank . . . . . . . . . . . 108

Removing a Hard Drive . . . . . . . . . . . . . . 109

Installing a Hard Drive . . . . . . . . . . . . . . 110

Removing a Hard Drive From a Hard-Drive

Carrier. . . . . . . . . . . . . . . . . . . . . . . 112

Installing a Hard Drive Into a Drive Carrier . . . . 113

Optical Drive . . . . . . . . . . . . . . . . . . . . . . 113

Removing an Optical Drive . . . . . . . . . . . . 113

Installing an Optical Drive . . . . . . . . . . . . 115

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 116

Removing a Cooling Fan . . . . . . . . . . . . . 116

Installing a Cooling Fan . . . . . . . . . . . . . . 117

Removing the Cooling Fan Assembly . . . . . . . 118

Installing the Cooling Fan Assembly . . . . . . . 120

Internal USB Memory Key . . . . . . . . . . . . . . . 120

Integrated NIC Hardware Key . . . . . . . . . . . . . 123

Expansion Cards and Expansion-Card Riser . . . . . 124

Expansion Card Installation Guidelines. . . . . . 124

Installing an Expansion Card . . . . . . . . . . . 126

Removing an Expansion Card. . . . . . . . . . . 128

Installing an Expansion-Card Riser . . . . . . . . 129

Removing an Expansion-Card Riser . . . . . . . 133

I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . 134

Removing the I/O Card . . . . . . . . . . . . . . 134

Installing the I/O Card. . . . . . . . . . . . . . . 135

book.book Page 6 Wednesday, January 20, 2010 10:20 AM

Contents 7

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 136

Installing an iDRAC6 Enterprise Card . . . . . . . 136

Removing an iDRAC6 Enterprise Card . . . . . . . 138

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 139

Installing a VFlash Media Card . . . . . . . . . . . 139

Removing a VFlash Media Card . . . . . . . . . . 139

Internal Dual SD Module (Optional). . . . . . . . . . . 139

Removing the Internal Dual SD Module . . . . . . 139

Installing the Internal Dual SD Module. . . . . . . 141

Internal SD Card (Optional) . . . . . . . . . . . . . . . 142

Installing an Internal SD Card . . . . . . . . . . . 142

Removing an Internal SD Card . . . . . . . . . . . 142

Integrated Storage Controller Card . . . . . . . . . . . 143

Removing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 143

Installing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 145

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 146

Removing a RAID Battery. . . . . . . . . . . . . . 146

Installing the RAID Battery . . . . . . . . . . . . . 147

Processors . . . . . . . . . . . . . . . . . . . . . . . . 148

Removing a Processor . . . . . . . . . . . . . . . 148

Installing a Processor . . . . . . . . . . . . . . . 152

Power Supplies . . . . . . . . . . . . . . . . . . . . . 154

Removing a Power Supply . . . . . . . . . . . . . 155

Installing a Power Supply . . . . . . . . . . . . . 156

Removing the Power Supply Blank. . . . . . . . . 157

Installing the Power Supply Blank . . . . . . . . . 157

book.book Page 7 Wednesday, January 20, 2010 10:20 AM

8Contents

System Battery . . . . . . . . . . . . . . . . . . . . . 157

Replacing the System Battery . . . . . . . . . . 157

SAS Backplane. . . . . . . . . . . . . . . . . . . . . 159

Removing the SAS Backplane . . . . . . . . . . 159

Installing the SAS Backplane. . . . . . . . . . . 161

Power Distribution Board . . . . . . . . . . . . . . . 161

Removing the Power Distribution Board . . . . . 161

Replacing the Power Distribution Board . . . . . 163

Control Panel Assembly . . . . . . . . . . . . . . . . 163

Removing the Control Panel Display Module. . . 163

Installing the Control Panel Display Module . . . 164

Removing the Control Panel Board . . . . . . . . 166

Installing the Control Panel Board . . . . . . . . 167

System Board. . . . . . . . . . . . . . . . . . . . . . 168

Removing the System Board . . . . . . . . . . . 168

Installing the System Board. . . . . . . . . . . . 170

4 Troubleshooting Your System . . . . . . . . 173

Safety First—For You and Your System . . . . . . . . 173

Troubleshooting System Startup Failure. . . . . . . . 173

Troubleshooting External Connections . . . . . . . . 173

Troubleshooting the Video Subsystem. . . . . . . . . 174

Troubleshooting a USB Device . . . . . . . . . . . . 174

Troubleshooting a Serial I/O Device. . . . . . . . . . 175

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 175

book.book Page 8 Wednesday, January 20, 2010 10:20 AM

Contents 9

Troubleshooting a Wet System . . . . . . . . . . . . . 176

Troubleshooting a Damaged System . . . . . . . . . . 177

Troubleshooting the System Battery. . . . . . . . . . . 178

Troubleshooting Power Supplies . . . . . . . . . . . . 179

Troubleshooting System Cooling Problems . . . . . . . 180

Troubleshooting a Fan . . . . . . . . . . . . . . . 180

Troubleshooting System Memory . . . . . . . . . . . . 181

Troubleshooting an Internal USB Key . . . . . . . . . . 183

Troubleshooting an Internal SD Card . . . . . . . . . . 184

Troubleshooting an Optical Drive . . . . . . . . . . . . 185

Troubleshooting a Tape Backup Unit . . . . . . . . . . 186

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 186

Troubleshooting a Storage Controller . . . . . . . . . . 187

Troubleshooting Expansion Cards. . . . . . . . . . . . 189

Troubleshooting the Processors. . . . . . . . . . . . . 190

5 Running the System Diagnostics . . . . . . 193

Using Online Diagnostics . . . . . . . . . . . . . . . . 193

Embedded System Diagnostics Features . . . . . . . . 193

When to Use the Embedded System Diagnostics . . . . 194

Running the Embedded System Diagnostics . . . . . . 194

System Diagnostics Testing Options . . . . . . . . . . 194

book.book Page 9 Wednesday, January 20, 2010 10:20 AM

10 Contents

Using the Custom Test Options . . . . . . . . . . . . 195

Selecting Devices for Testing. . . . . . . . . . . 195

Selecting Diagnostics Options . . . . . . . . . . 195

Viewing Information and Results . . . . . . . . . 196

6 Jumpers and Connectors. . . . . . . . . . . . 197

System Board Jumper . . . . . . . . . . . . . . . . . 197

System Board Connectors . . . . . . . . . . . . . . . 198

SAS Backplane Board Connectors . . . . . . . . . . 200

Disabling a Forgotten Password. . . . . . . . . . . . 201

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 203

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 203

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

book.book Page 10 Wednesday, January 20, 2010 10:20 AM

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