Dell DX6000 User manual

Dell™ DX6000 Systems

Hardware Owner’s

Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and

WindowsServerareeither trademarksor registeredtrademarksof MicrosoftCorporationintheUnited

States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

February 2010 Rev. A00

Contents 3

Contents

1 About Your System . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 16

Hard-Drive Indicator Patterns for RAID . . . . . . . . . 18

Back Panel Features and Indicators . . . . . . . . . . 19

Power Indicator Codes . . . . . . . . . . . . . . . . . 21

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 22

LCD Status Messages . . . . . . . . . . . . . . . . . . 23

Viewing Status Messages . . . . . . . . . . . . . 23

Removing LCD Status Messages . . . . . . . . . 23

System Messages . . . . . . . . . . . . . . . . . . . . 38

Warning Messages . . . . . . . . . . . . . . . . . . . 55

Diagnostics Messages . . . . . . . . . . . . . . . . . 55

Alert Messages . . . . . . . . . . . . . . . . . . . . . 56

Other Information You May Need . . . . . . . . . . . . 56

4Contents

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 57

Choosing the System Boot Mode . . . . . . . . . . . . 57

Entering the System Setup Program . . . . . . . . . . . 58

Responding to Error Messages . . . . . . . . . . 58

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . 58

System Setup Options . . . . . . . . . . . . . . . . . . 59

Main Screen . . . . . . . . . . . . . . . . . . . . 59

Memory Settings Screen . . . . . . . . . . . . . . 61

Processor Settings Screen . . . . . . . . . . . . . 62

SATA Settings Screen . . . . . . . . . . . . . . . 63

Boot Settings Screen . . . . . . . . . . . . . . . . 63

Integrated Devices Screen . . . . . . . . . . . . . 64

PCI IRQ Assignments Screen . . . . . . . . . . . 65

Serial Communication Screen . . . . . . . . . . . 66

Embedded Server Management Screen . . . . . . 67

Power Management Screen . . . . . . . . . . . . 67

System Security Screen . . . . . . . . . . . . . . 68

Exit Screen . . . . . . . . . . . . . . . . . . . . . 70

Entering the UEFI Boot Manager . . . . . . . . . . . . 70

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . 71

UEFI Boot Manager Screen . . . . . . . . . . . . 71

UEFI Boot Settings Screen . . . . . . . . . . . . . 72

System Utilities Screen . . . . . . . . . . . . . . . 72

System and Setup Password Features . . . . . . . . . 73

Using the System Password . . . . . . . . . . . . 73

Using the Setup Password . . . . . . . . . . . . . 75

Contents 5

iDRAC Configuration Utility . . . . . . . . . . . . . . . 76

Entering the iDRAC Configuration Utility . . . . . . 77

3 Installing System Components . . . . . . . . 79

Recommended Tools . . . . . . . . . . . . . . . . . . 79

Inside the System . . . . . . . . . . . . . . . . . . . . 79

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 81

Removing the Front Bezel . . . . . . . . . . . . . 81

Installing the Front Bezel . . . . . . . . . . . . . . 82

Information Tag . . . . . . . . . . . . . . . . . . . . . 82

Removing the Information Tag . . . . . . . . . . . 82

Replacing the Information Tag . . . . . . . . . . . 82

Opening and Closing the System . . . . . . . . . . . . 83

Opening the System . . . . . . . . . . . . . . . . 83

Closing the System . . . . . . . . . . . . . . . . . 83

Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 84

Removing a Hard-Drive Blank . . . . . . . . . . . 85

Installing a Hard-Drive Blank . . . . . . . . . . . 86

Removing a Hot-Swap Hard Drive . . . . . . . . . 86

Installing a Hot-Swap Hard Drive . . . . . . . . . 86

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 87

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 88

Power Supplies . . . . . . . . . . . . . . . . . . . . . 90

Removing a Power Supply . . . . . . . . . . . . . 90

Replacing a Power Supply . . . . . . . . . . . . . 91

Removing the Power Supply Blank . . . . . . . . 92

6Contents

Installing the Power Supply Blank . . . . . . . . . 92

Internal SD Module . . . . . . . . . . . . . . . . . . . 92

Installing the Internal SD Module . . . . . . . . . 92

Removing the Internal SD Module . . . . . . . . . 94

Internal SD Flash Card . . . . . . . . . . . . . . . . . . 94

Installing the Internal SD Flash Card . . . . . . . . 94

Removing the Internal SD Flash Card . . . . . . . 95

Internal USB Memory Key . . . . . . . . . . . . . . . . 95

Internal USB Cable . . . . . . . . . . . . . . . . . . . 97

Removing the Internal USB Cable . . . . . . . . . 97

Installing the Internal USB Cable . . . . . . . . . 97

Integrated Dell Remote Access Controller 6 (iDRAC6)

Enterprise Card (Optional) . . . . . . . . . . . . . . . . 98

Installing an iDRAC6 Enterprise Card . . . . . . . 98

Removing an iDRAC6 Enterprise Card . . . . . . . 99

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 100

NIC Hardware Key . . . . . . . . . . . . . . . . . . . . 101

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 102

Removing the Cooling Shroud . . . . . . . . . . . 103

Installing the Cooling Shroud . . . . . . . . . . . . 104

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 105

Removing a Cooling Fan . . . . . . . . . . . . . . 105

Replacing a Cooling Fan . . . . . . . . . . . . . . 106

Removing the Fan Bracket . . . . . . . . . . . . . 107

Replacing the Fan Bracket . . . . . . . . . . . . . 108

Contents 7

Optical Drive . . . . . . . . . . . . . . . . . . . . . . 109

Removing the Optical Drive . . . . . . . . . . . . 109

Installing the Optical Drive . . . . . . . . . . . . . 109

Integrated Storage Controller Card . . . . . . . . . . . 112

Removing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 113

Installing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 113

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 116

Removing a RAID Battery . . . . . . . . . . . . . 116

Installing a RAID Battery . . . . . . . . . . . . . . 116

Cable Routing . . . . . . . . . . . . . . . . . . . . . . 118

Removing the Cable Retention Bracket . . . . . . 118

Installing the Cable Retention Bracket . . . . . . 119

Expansion Cards and Expansion-Card Risers . . . . . 120

Expansion Card Installation Guidelines . . . . . . 120

Installing an Expansion Card . . . . . . . . . . . . 121

Removing an Expansion Card . . . . . . . . . . . 123

Removing Expansion-Card Riser 1 . . . . . . . . . 124

Replacing Expansion-Card Riser 1 . . . . . . . . . 125

Removing Expansion-Card Riser 2 . . . . . . . . . 126

Replacing Expansion-Card Riser 2 . . . . . . . . . 127

Removing Expansion-Card Riser 2 From the

Expansion-Card Bracket . . . . . . . . . . . . . . 128

Replacing the Riser 2 Board on the

Expansion-Card Bracket . . . . . . . . . . . . . . 130

System Memory . . . . . . . . . . . . . . . . . . . . . 130

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . 131

Mode-Specific Guidelines . . . . . . . . . . . . . 132

Installing Memory Modules . . . . . . . . . . . . 135

8Contents

Removing Memory Modules . . . . . . . . . . . . 137

Processors . . . . . . . . . . . . . . . . . . . . . . . . 138

Removing a Processor . . . . . . . . . . . . . . . 138

Installing a Processor . . . . . . . . . . . . . . . 141

System Battery . . . . . . . . . . . . . . . . . . . . . . 143

Replacing the System Battery . . . . . . . . . . . 143

Control Panel Assembly . . . . . . . . . . . . . . . . 145

Removing the Control Panel Display Module . . . 145

Installing the Control Panel Display Module . . . . 145

Removing the Control Panel Board . . . . . . . . 147

Installing the Control Panel Board . . . . . . . . . 147

SAS Backplane (Service Only Procedure) . . . . . . . 148

Removing the SAS Backplane . . . . . . . . . . . 148

Installing a SAS Backplane . . . . . . . . . . . . 150

System Board . . . . . . . . . . . . . . . . . . . . . . 150

Removing the System Board . . . . . . . . . . . . 150

Installing the System Board . . . . . . . . . . . . 152

4 Troubleshooting Your System . . . . . . . . 155

Safety First—For You and Your System . . . . . . . . . 155

Troubleshooting System Startup Failure . . . . . . . . 155

Troubleshooting External Connections . . . . . . . . . 155

Troubleshooting the Video Subsystem . . . . . . . . . 156

Troubleshooting a USB Device . . . . . . . . . . . . . 156

Troubleshooting a Serial I/O Device . . . . . . . . . . 157

Contents 9

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 157

Troubleshooting a Wet System . . . . . . . . . . . . . 158

Troubleshooting a Damaged System . . . . . . . . . . 159

Troubleshooting the System Battery . . . . . . . . . . 160

Troubleshooting Power Supplies . . . . . . . . . . . . 161

Troubleshooting System Cooling Problems . . . . . . . 161

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 162

Troubleshooting System Memory . . . . . . . . . . . . 163

Troubleshooting an Internal SD Card . . . . . . . . . . 165

Troubleshooting an Internal USB Memory Key . . . . . 166

Troubleshooting an Optical Drive . . . . . . . . . . . . 167

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 168

Troubleshooting a Storage Controller . . . . . . . . . 169

Troubleshooting Expansion Cards . . . . . . . . . . . 170

Troubleshooting the Processor . . . . . . . . . . . . . 172

5 Running the System Diagnostics . . . . . 173

Using Online Diagnostics . . . . . . . . . . . . . . . . 173

Embedded System Diagnostics Features . . . . . . . . 173

When to Use the Embedded System Diagnostics . . . . 174

Running the Embedded System Diagnostics . . . . . . 174

System Diagnostics Testing Options . . . . . . . . . . 174

10 Contents

Using the Custom Test Options . . . . . . . . . . . . . 175

Selecting Devices for Testing . . . . . . . . . . . 175

Selecting Diagnostics Options . . . . . . . . . . . 175

Viewing Information and Results . . . . . . . . . . 176

6 Jumpers and Connectors . . . . . . . . . . . 177

System Board Jumpers . . . . . . . . . . . . . . . . . 177

System Board Connectors . . . . . . . . . . . . . . . . 180

SAS Backplane Board Connectors . . . . . . . . . . . 183

Expansion-Card Riser-Board Components and

PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . . 184

Disabling a Forgotten Password . . . . . . . . . . . . 186

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 189

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 189

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

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