Dell PowerEdge R810 User manual

Dell™ PowerEdge™ R810

Hardware Owner’s

Manual

Regulatory Model: E05S

Regulatory Type: E05S001

book.book Page 1 Thursday, February 18, 2010 2:06 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

ReproductionofthesematerialsinanymannerwhatsoeverwithoutthewrittenpermissionofDellInc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.

MicrosoftandWindowsServerareeithertrademarksorregisteredtrademarksofMicrosoftCorporation

in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model: E05S

Regulatory Type: E05S001

February 2010 Rev. A00

book.book Page 2 Thursday, February 18, 2010 2:06 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 17

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 17

Back-Panel Features and Indicators . . . . . . . . . . 18

Guidelines for Connecting External Devices . . . . . . 20

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20

Power Indicator Codes . . . . . . . . . . . . . . . . . 21

LCD Status Messages . . . . . . . . . . . . . . . . . . 22

Viewing Status Messages . . . . . . . . . . . . . 23

Removing LCD Status Messages . . . . . . . . . . 23

System Messages . . . . . . . . . . . . . . . . . . . . 40

Warning Messages . . . . . . . . . . . . . . . . . . . 57

Diagnostics Messages . . . . . . . . . . . . . . . . . 58

Alert Messages . . . . . . . . . . . . . . . . . . . . . 58

book.book Page 3 Thursday, February 18, 2010 2:06 PM

4Contents

Other Information You May Need . . . . . . . . . . . . 58

2 Using the System Setup Program

and UEFI Boot Manager . . . . . . . . . . . . . 59

Choosing the System Boot Mode . . . . . . . . . . . . 59

Entering the System Setup Program . . . . . . . . . . . 60

Responding to Error Messages. . . . . . . . . . . 60

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 60

System Setup Options . . . . . . . . . . . . . . . . . . 61

Main Screen . . . . . . . . . . . . . . . . . . . . 61

Memory Settings Screen . . . . . . . . . . . . . . 63

Processor Settings Screen . . . . . . . . . . . . . 64

SATA Settings Screen. . . . . . . . . . . . . . . . 65

Boot Settings Screen . . . . . . . . . . . . . . . . 65

Integrated Devices Screen . . . . . . . . . . . . . 66

PCI IRQ Assignments Screen . . . . . . . . . . . . 67

Serial Communication Screen . . . . . . . . . . . 67

Embedded Server Management Screen . . . . . . 68

Power Management Screen . . . . . . . . . . . . 69

System Security Screen . . . . . . . . . . . . . . 70

Exit Screen . . . . . . . . . . . . . . . . . . . . . 72

Entering the UEFI Boot Manager. . . . . . . . . . . . . 72

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . . 72

UEFI Boot Manager Screen. . . . . . . . . . . . . 73

UEFI Boot Settings Screen . . . . . . . . . . . . . 74

System Utilities Screen . . . . . . . . . . . . . . . 74

System and Setup Password Features. . . . . . . . . . 74

Using the System Password . . . . . . . . . . . . 75

book.book Page 4 Thursday, February 18, 2010 2:06 PM

Contents 5

Using the Setup Password . . . . . . . . . . . . . 77

Embedded System Management . . . . . . . . . . . . 78

iDRAC6 Configuration Utility . . . . . . . . . . . . . . 79

Entering the iDRAC6 Configuration Utility . . . . . 79

3 Installing System Components . . . . . . . . 81

Recommended Tools. . . . . . . . . . . . . . . . . . . 81

Inside the System . . . . . . . . . . . . . . . . . . . . 81

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 83

Removing the Front Bezel . . . . . . . . . . . . . 83

Installing the Front Bezel . . . . . . . . . . . . . . 83

Opening and Closing the System . . . . . . . . . . . . 84

Opening the System . . . . . . . . . . . . . . . . 84

Closing the System . . . . . . . . . . . . . . . . . 85

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 86

Removing a Hard-Drive Blank . . . . . . . . . . . 86

Installing a Hard-Drive Blank. . . . . . . . . . . . 87

Removing a Hard-Drive Carrier. . . . . . . . . . . 87

Installing a Hard-Drive Carrier . . . . . . . . . . . 89

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 90

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 91

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 91

Removing an Optical Drive . . . . . . . . . . . . . 91

Installing an Optical Drive . . . . . . . . . . . . . 93

Power Supplies . . . . . . . . . . . . . . . . . . . . . 94

book.book Page 5 Thursday, February 18, 2010 2:06 PM

6Contents

Removing a Power Supply . . . . . . . . . . . . . 94

Installing a Power Supply. . . . . . . . . . . . . . 95

Removing the Power Supply Blank . . . . . . . . . 96

Installing the Power Supply Blank . . . . . . . . . 96

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 96

Removing the Cooling Shroud . . . . . . . . . . . 96

Installing the Cooling Shroud . . . . . . . . . . . . 97

Front-Chassis Assembly . . . . . . . . . . . . . . . . . 98

Sliding the Front-Chassis Assembly . . . . . . . . 98

System Memory . . . . . . . . . . . . . . . . . . . . 100

General Memory Module

Installation Guidelines . . . . . . . . . . . . . . 100

Installing Memory Modules. . . . . . . . . . . . 105

Removing Memory Modules . . . . . . . . . . . 107

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 108

Removing a Cooling Fan . . . . . . . . . . . . . 108

Installing a Cooling Fan . . . . . . . . . . . . . . 110

Removing the Cooling Fan Assembly . . . . . . . 110

Installing the Cooling Fan Assembly . . . . . . . 111

Internal USB Memory Key . . . . . . . . . . . . . . . 112

Internal NIC Hardware Key . . . . . . . . . . . . . . 113

Expansion Cards and Expansion-Card Risers . . . . . 114

Expansion Card Installation Guidelines. . . . . . 114

Installing an Expansion Card . . . . . . . . . . . 116

Removing an Expansion Card. . . . . . . . . . . 118

Expansion-Card Risers. . . . . . . . . . . . . . . . . 119

Removing Expansion-Card Riser 1 . . . . . . . . 119

Installing Expansion-Card Riser 1. . . . . . . . . 121

book.book Page 6 Thursday, February 18, 2010 2:06 PM

Contents 7

Removing Expansion-Card Riser 2 . . . . . . . . . 121

Installing Expansion-Card Riser 2 . . . . . . . . . 122

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 123

Installing an iDRAC6 Enterprise Card . . . . . . . 123

Removing an iDRAC6 Enterprise Card . . . . . . . 125

Integrated Storage Controller Card . . . . . . . . . . . 125

Removing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 126

Installing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 128

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 128

Installing a VFlash Media Card . . . . . . . . . . . 128

Removing a VFlash Media Card . . . . . . . . . . 129

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 129

Removing a RAID Battery. . . . . . . . . . . . . . 129

Installing the RAID Battery . . . . . . . . . . . . . 130

Internal Dual SD Module (Optional). . . . . . . . . . . 131

Removing the Internal Dual SD Module . . . . . . 131

Installing the Internal Dual SD Module. . . . . . . 132

Processors . . . . . . . . . . . . . . . . . . . . . . . . 133

Removing a Processor . . . . . . . . . . . . . . . 134

Installing a Processor . . . . . . . . . . . . . . . 138

FlexMem Bridge . . . . . . . . . . . . . . . . . . . . . 141

Installing a FlexMem Bridge . . . . . . . . . . . . 141

Removing a FlexMem Bridge . . . . . . . . . . . . 143

System Battery . . . . . . . . . . . . . . . . . . . . . . 144

Replacing the System Battery . . . . . . . . . . . 144

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 146

book.book Page 7 Thursday, February 18, 2010 2:06 PM

8Contents

Removing the SAS Backplane . . . . . . . . . . 146

Installing the SAS Backplane. . . . . . . . . . . 148

Power Distribution Board . . . . . . . . . . . . . . . 149

Removing the Power Distribution Board . . . . . 149

Replacing the Power Distribution Board . . . . . 151

Control Panel Assembly . . . . . . . . . . . . . . . . 152

Removing the Control Panel

Display Module . . . . . . . . . . . . . . . . . . 152

Installing the Control Panel

Display Module . . . . . . . . . . . . . . . . . . 152

Removing the Control Panel Board . . . . . . . . 154

Installing the Control Panel Board . . . . . . . . 154

System Board Assembly . . . . . . . . . . . . . . . . 155

Removing the System Board Assembly. . . . . . 155

Installing the System Board Assembly . . . . . . 158

4 Troubleshooting Your System . . . . . . . . 161

Safety First—For You and Your System . . . . . . . . 161

Troubleshooting System Startup Failure. . . . . . . . 161

Troubleshooting External Connections . . . . . . . . 161

Troubleshooting the Video Subsystem. . . . . . . . . 162

Troubleshooting a USB Device . . . . . . . . . . . . 162

Troubleshooting a Serial I/O Device. . . . . . . . . . 163

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 163

Troubleshooting a Wet System. . . . . . . . . . . . . 164

Troubleshooting a Damaged System. . . . . . . . . . 165

book.book Page 8 Thursday, February 18, 2010 2:06 PM

Contents 9

Troubleshooting the System Battery. . . . . . . . . . . 166

Troubleshooting Power Supplies . . . . . . . . . . . . 167

Troubleshooting System Cooling Problems . . . . . . . 167

Troubleshooting a Fan . . . . . . . . . . . . . . . 168

Troubleshooting System Memory . . . . . . . . . . . . 169

Troubleshooting an Internal USB Key . . . . . . . . . . 171

Troubleshooting an SD Card . . . . . . . . . . . . . . . 172

Troubleshooting an Optical Drive . . . . . . . . . . . . 173

Troubleshooting a Tape Backup Unit . . . . . . . . . . 174

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 174

Troubleshooting a Storage Controller . . . . . . . . . . 176

Troubleshooting Expansion Cards. . . . . . . . . . . . 177

Troubleshooting the Processors. . . . . . . . . . . . . 178

5 Running the System Diagnostics . . . . . . 181

Using Online Diagnostics . . . . . . . . . . . . . . . . 181

Embedded System Diagnostics Features . . . . . . . . 181

When to Use the Embedded System Diagnostics . . . . 182

Running the Embedded System Diagnostics . . . . . . 182

System Diagnostics Testing Options . . . . . . . . . . 182

Using the Custom Test Options . . . . . . . . . . . . . 183

Selecting Devices for Testing . . . . . . . . . . . 183

Selecting Diagnostics Options . . . . . . . . . . . 183

book.book Page 9 Thursday, February 18, 2010 2:06 PM

10 Contents

Viewing Information and Results . . . . . . . . . 183

6 Jumpers and Connectors. . . . . . . . . . . . 185

System Board Jumper . . . . . . . . . . . . . . . . . 185

System Board Connectors . . . . . . . . . . . . . . . 186

SAS Backplane Board Connectors . . . . . . . . . . 189

Power Distribution Board Connectors. . . . . . . . . 190

Expansion-Card Riser-Board Components

and PCIe Buses. . . . . . . . . . . . . . . . . . . . . 191

Disabling a Forgotten Password. . . . . . . . . . . . 193

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 195

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 195

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

book.book Page 10 Thursday, February 18, 2010 2:06 PM

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