Dell Precision NX046 User manual

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Dell Precision™ T5400 User’s Guide

Model DCTA

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, Dell Precision, and Dell OpenManage are

trademarks of Dell Inc.; Intel, Speedstep, and Xeon are registered trademarks of Intel Corporation;

Microsoft, Windows,and Windows Vista are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model DCTA

August 2007 P/N NX046 Rev. A00

Contents 3

Contents

1 Finding Information . . . . . . . . . . . . . . . . . 11

2 About Your Computer . . . . . . . . . . . . . . . 19

Front View of the Computer (Tower Orientation) . . . . 19

Back View of the Computer (Tower Orientation) . . . . 21

Back Panel Connectors (Tower Orientation) . . . 22

Front View (Desktop Orientation) . . . . . . . . . . . . 24

Back View (Desktop Orientation) . . . . . . . . . . . . 25

Inside View . . . . . . . . . . . . . . . . . . . . . . . 26

Inside View – Hard Drive Bay Rotated Out . . . . 27

System Board Components . . . . . . . . . . . . . . . 28

Cable Colors . . . . . . . . . . . . . . . . . . . . 29

Changing Between Tower and Desktop Modes . . . . 30

Specifications . . . . . . . . . . . . . . . . . . . . . . 36

3 Advanced Features . . . . . . . . . . . . . . . . . 45

LegacySelect Technology Control . . . . . . . . . . . 45

Manageability . . . . . . . . . . . . . . . . . . . . . . 45

Alert Standard Format . . . . . . . . . . . . . . . 45

Dell OpenManage™ IT Assistant . . . . . . . . . 47

4Contents

Dell OpenManage Client Instrumentation . . . . . 47

Power Management . . . . . . . . . . . . . . . . . . . 47

About RAID Configurations . . . . . . . . . . . . . . . 49

RAID Level 0 . . . . . . . . . . . . . . . . . . . . 50

RAID Level 1 . . . . . . . . . . . . . . . . . . . . 51

RAID Level 5 . . . . . . . . . . . . . . . . . . . . 51

Configuring Your Computer for RAID . . . . . . . . 53

Configuring Your Computer for RAID Using the

Intel Matrix Storage Manager . . . . . . . . . . . 53

Configuring Your Computer for RAID Using the

Intel®RAID Option ROM Utility . . . . . . . . . . 61

4 Setting Up Your Computer . . . . . . . . . . . . 65

Installing Your Computer in an Enclosure . . . . . . . 65

Connecting to the Internet . . . . . . . . . . . . . . . . 67

Setting Up Your Internet Connection . . . . . . . . 68

Transferring Information to a New Computer . . . . . . 69

Microsoft®Windows®XP . . . . . . . . . . . . . 70

Microsoft Windows Vista™ . . . . . . . . . . . . 73

Power Protection Devices . . . . . . . . . . . . . . . 73

Surge Protectors . . . . . . . . . . . . . . . . . . 74

Line Conditioners . . . . . . . . . . . . . . . . . . 74

Uninterruptible Power Supplies . . . . . . . . . . 74

5 Securing Your Computer . . . . . . . . . . . . . 75

Chassis Intrusion Detection . . . . . . . . . . . . . . . 75

Removing the Chassis Intrusion Switch . . . . . . 75

Replacing the Chassis Intrusion Switch . . . . . . 76

Contents 5

Resetting the Chassis Intrusion Detector . . . . . 76

Security Cable Lock . . . . . . . . . . . . . . . . . . . 77

Passwords . . . . . . . . . . . . . . . . . . . . . . . . 78

About Passwords . . . . . . . . . . . . . . . . . 78

Using a Primary (or System) Password . . . . . . 79

Using an Administrator Password . . . . . . . . . 82

Disabling a Forgotten Password and Setting a

New Password . . . . . . . . . . . . . . . . . . . 84

Trusted Platform Module (TPM) . . . . . . . . . . . . . 85

Enabling the TPM Feature . . . . . . . . . . . . . 85

Security Management Software . . . . . . . . . . . . 86

Activating the Security Management Software . . 86

Using the Security Management Software . . . . 86

Computer Tracking Software . . . . . . . . . . . . . . 86

If Your Computer Is Lost or Stolen . . . . . . . . . . . 87

6 System Setup . . . . . . . . . . . . . . . . . . . . . . 89

Overview . . . . . . . . . . . . . . . . . . . . . . . . 89

Entering System Setup . . . . . . . . . . . . . . . . . 89

System Setup Options . . . . . . . . . . . . . . . . . . 89

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 97

Option Settings . . . . . . . . . . . . . . . . . . . 98

Selecting the Boot Device for the Current Boot . . 98

Changing Boot Sequence for Future Boots . . . . 99

Booting to a USB Device . . . . . . . . . . . . . . 99

6Contents

7 Clearing Forgotten Passwords . . . . . . . 101

Clearing CMOS Settings . . . . . . . . . . . . . . . . . 103

Flashing the BIOS . . . . . . . . . . . . . . . . . . . . 103

8 Cleaning Your Computer . . . . . . . . . . . . 105

Computer, Keyboard, and Monitor . . . . . . . . . 105

Floppy Drive . . . . . . . . . . . . . . . . . . . . 105

CDs and DVDs . . . . . . . . . . . . . . . . . . . 105

9 Troubleshooting . . . . . . . . . . . . . . . . . . . 107

Solving Problems . . . . . . . . . . . . . . . . . . . . 107

Battery Problems . . . . . . . . . . . . . . . . . . 107

Drive Problems . . . . . . . . . . . . . . . . . . . 107

E-Mail and Internet Problems . . . . . . . . . . . 109

Error Messages . . . . . . . . . . . . . . . . . . 110

IEEE 1394 Device Problems . . . . . . . . . . . . . 111

Keyboard Problems . . . . . . . . . . . . . . . . . 112

Lockups and Software Problems . . . . . . . . . . 112

Memory Problems . . . . . . . . . . . . . . . . . 114

Mouse Problems . . . . . . . . . . . . . . . . . . 115

Network Problems . . . . . . . . . . . . . . . . . 116

Power Problems . . . . . . . . . . . . . . . . . . 116

Printer Problems . . . . . . . . . . . . . . . . . . 117

Scanner Problems . . . . . . . . . . . . . . . . . 118

Sound Problems . . . . . . . . . . . . . . . . . . 119

10 Troubleshooting Tools . . . . . . . . . . . . . . 121

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 121

Contents 7

Diagnostic Light Codes Before POST . . . . . . . 121

Diagnostic Light Codes During POST . . . . . . . 123

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . 129

Error Messages . . . . . . . . . . . . . . . . . . . . . 130

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 136

When to Use the Dell Diagnostics . . . . . . . . . 136

Starting the Dell Diagnostics From Your Hard

Drive . . . . . . . . . . . . . . . . . . . . . . . . 137

Starting the Dell Diagnostics From the Drivers and

Utilities Disc . . . . . . . . . . . . . . . . . . . . 137

Dell Diagnostics Main Menu . . . . . . . . . . . . 138

11 Reinstalling Software . . . . . . . . . . . . . . 141

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 141

What Is a Driver? . . . . . . . . . . . . . . . . . . 141

Identifying Drivers . . . . . . . . . . . . . . . . . 141

Reinstalling Drivers and Utilities . . . . . . . . . . 142

Troubleshooting Software and Hardware Problems in

the Microsoft®Windows®XP and Microsoft Windows

Vista™ Operating Systems . . . . . . . . . . . . . . . 143

Restoring Your Operating System . . . . . . . . . . . . 144

Using Microsoft Windows System Restore . . . . 144

Using Dell™ PC Restore and Dell Factory Image

Restore . . . . . . . . . . . . . . . . . . . . . . . 146

Using the Operating System Disc . . . . . . . . . 149

12 Adding and Replacing Parts . . . . . . . . . 151

Before You Begin . . . . . . . . . . . . . . . . . . . . 151

8Contents

Recommended Tools . . . . . . . . . . . . . . . . 151

Turning Off Your Computer . . . . . . . . . . . . . 151

Before Working Inside Your Computer . . . . . . . 152

Removing the Computer Cover and Front Panel . . . . 153

Removing the Computer Cover . . . . . . . . . . . 153

Removing the Front Panel . . . . . . . . . . . . . 155

Rotating the Hard Drive Carrier Out of the

Computer . . . . . . . . . . . . . . . . . . . . . . 156

Replacing the Front Panel and Computer Cover . . . . 158

Rotating the Hard-Drive Carrier Back into the

Computer . . . . . . . . . . . . . . . . . . . . . . 159

Replacing the Front Panel . . . . . . . . . . . . . 160

Replacing the Computer Cover . . . . . . . . . . . 161

I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . 163

I/O-Panel Components . . . . . . . . . . . . . . . 164

Removing the I/O Panel . . . . . . . . . . . . . . 165

Replacing the I/O Panel . . . . . . . . . . . . . . 167

Power Supply . . . . . . . . . . . . . . . . . . . . . . 167

Power Supply DC Connector Pin Assignments . . 167

Removing the Power Supply . . . . . . . . . . . . 174

Replacing the Power Supply . . . . . . . . . . . . 176

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 176

About the Battery . . . . . . . . . . . . . . . . . . 176

Replacing the Battery . . . . . . . . . . . . . . . 177

Processor . . . . . . . . . . . . . . . . . . . . . . . . 179

Removing the Processor . . . . . . . . . . . . . . 179

Installing the Processor . . . . . . . . . . . . . . 183

Memory . . . . . . . . . . . . . . . . . . . . . . . . . 187

Fully Buffered DIMM (FBD) Memory Overview . . 187

Contents 9

Addressing Memory With 4-GB or Greater

Configurations (32-bit Operating Systems Only) . . 188

Removing Memory . . . . . . . . . . . . . . . . . 189

Installing Memory . . . . . . . . . . . . . . . . . 190

Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Expansion Card Support . . . . . . . . . . . . . . 193

Installing an Expansion Card . . . . . . . . . . . . 194

Removing an Expansion Card . . . . . . . . . . . 201

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Tower Computer Drives . . . . . . . . . . . . . . 205

Desktop Computer Drives . . . . . . . . . . . . . 206

Controller Card Data Cable Connectors . . . . . . 212

Hard Drive . . . . . . . . . . . . . . . . . . . . . 212

Drive Panels . . . . . . . . . . . . . . . . . . . . 233

Floppy Drive . . . . . . . . . . . . . . . . . . . . 239

Media Card Reader . . . . . . . . . . . . . . . . 254

Optical Drive . . . . . . . . . . . . . . . . . . . . 268

System Board . . . . . . . . . . . . . . . . . . . . . . 281

Removing the System Board . . . . . . . . . . . . 281

Replacing the System Board . . . . . . . . . . . . 284

13 Getting Help . . . . . . . . . . . . . . . . . . . . . 289

Obtaining Assistance . . . . . . . . . . . . . . . . . . 289

Technical Support and Customer Service . . . . . 290

Online Services . . . . . . . . . . . . . . . . . . 290

AutoTech Service . . . . . . . . . . . . . . . . . 291

Automated Order-Status Service . . . . . . . . . 291

Problems With Your Order . . . . . . . . . . . . . . . 291

Product Information . . . . . . . . . . . . . . . . . . . 291

10 Contents

Returning Items for Warranty Repair or Credit . . . . . 292

Before You Call . . . . . . . . . . . . . . . . . . . . . 292

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 295

A Appendix . . . . . . . . . . . . . . . . . . . . . . . . 297

FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 297

FCC Class B . . . . . . . . . . . . . . . . . . . . . 297

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

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