Dell Precision KP542 User manual

www.dell.com | support.dell.com

Dell Precision™ Workstation T3400

Quick Reference Guide

Model DCTA

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.;

Microsoft, Windows,and Windows Vista are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model DCTA

August 2007 P/N KP542 Rev. A00

Contents 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . 5

About Your Computer . . . . . . . . . . . . . . . . . . 11

Front View (Tower Orientation) . . . . . . . . . . 11

Back View (Tower Orientation) . . . . . . . . . . 14

Front View (Desktop Orientation) . . . . . . . . . 15

Back View (Desktop Orientation) . . . . . . . . . 18

Back Panel Connectors . . . . . . . . . . . . . . 19

Setting Up Your Computer . . . . . . . . . . . . . . . . 21

Changing Between Tower and

Desktop Orientations . . . . . . . . . . . . . . . . 21

Installing Your Computer in an Enclosure . . . . . 22

Transferring Information to a New Computer . . . 25

Power Protection Devices . . . . . . . . . . . . . 28

Cleaning Your Computer . . . . . . . . . . . . . . . . 30

Computer, Keyboard, and Monitor . . . . . . . . . 30

Mouse (Non-Optical) . . . . . . . . . . . . . . . . 30

Floppy Drive . . . . . . . . . . . . . . . . . . . . 31

CDs and DVDs . . . . . . . . . . . . . . . . . . . 31

Troubleshooting Tools . . . . . . . . . . . . . . . . . . 31

Power Lights . . . . . . . . . . . . . . . . . . . . 31

Diagnostic Lights . . . . . . . . . . . . . . . . . . 33

Beep Codes . . . . . . . . . . . . . . . . . . . . 37

System Messages . . . . . . . . . . . . . . . . . 39

Hardware Troubleshooter . . . . . . . . . . . . . 41

Dell Diagnostics . . . . . . . . . . . . . . . . . . 41

4Contents

Troubleshooting . . . . . . . . . . . . . . . . . . . . . 45

Battery Problems . . . . . . . . . . . . . . . . . . 46

Drive Problems . . . . . . . . . . . . . . . . . . . 46

E-Mail, Modem, and Internet Problems . . . . . . 48

Error Messages . . . . . . . . . . . . . . . . . . 49

IEEE 1394 Device Problems . . . . . . . . . . . . . 50

Keyboard Problems . . . . . . . . . . . . . . . . . 51

Lockups and Software Problems . . . . . . . . . . 51

Memory Problems . . . . . . . . . . . . . . . . . 53

Mouse Problems . . . . . . . . . . . . . . . . . . 54

Network Problems . . . . . . . . . . . . . . . . . 55

Power Problems . . . . . . . . . . . . . . . . . . 55

Printer Problems . . . . . . . . . . . . . . . . . . 56

Scanner Problems . . . . . . . . . . . . . . . . . 57

Sound and Speaker Problems . . . . . . . . . . . 58

Video and Monitor Problems . . . . . . . . . . . . 59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Quick Reference Guide 5

Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• Desktop System Software (DSS)

Drivers and Utilities Disc

NOTE: The Drivers and Utilities disc may

be optional and may not ship with your

computer.

Documentation and drivers are already

installed on your computer. You can use

the Drivers and Utilities disc to reinstall

drivers (see "Reinstalling Drivers and

Utilities" in your User’s Guide), or to run

the Dell Diagnostics (see "Dell Diagnostics"

on page 41).

Readme files may be included on your

disc to provide last-minute updates about

technical changes to your computer or

advanced technical-reference material for

technicians or experienced users.

Drivers and documentation updates can be

found at support.dell.com.

6Quick Reference Guide

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to remove and replace parts

• Specifications

• How to configure system settings

• How to troubleshoot and solve problems

Dell Precision™ User’s Guide

Microsoft®Windows®XP and Windows

Vista™Help and Support Center

Click

Start

→

Help and Support

→

Dell User and System Guides

→

System Guides

Click the

User’s Guide

for your

computer.

What Are You Looking For? Find It Here

Quick Reference Guide 7

• Service Tag and Express Service Code

• Microsoft Windows Product Key

Service Tag and Microsoft Windows

Product Key

These labels are located on your

computer.

• Use the Service Tag to identify your

computer when you use

support.dell.com

or contact support.

• Enter the Express Service Code to

direct your call when contacting

support.

NOTE: As an increased security measure,

the newly designed Microsoft Windows

license label incorporates a missing

portion, or hole, to discourage removal of

the label.

What Are You Looking For? Find It Here

8Quick Reference Guide

• Solutions — Troubleshooting hints and

tips, articles from technicians, online

courses, and frequently asked questions

• Community — Online discussion with

other Dell customers

• Upgrades — Upgrade information for

components, such as the memory, hard

drive, and operating system

• Customer Care — Contact information,

service call and order status, and

warranty and repair information

• Service and support — Service call

status, support history, service contract,

and online discussions with support

• Dell Technical Update Service —

Proactive e-mail notification of software

and hardware updates for your computer

• Reference — Computer documentation,

details on my computer configuration,

product specifications, and white papers

• Downloads — Certified drivers, patches,

and software updates

Dell Support Website — support.dell.com

NOTE: Select your region or business

segment to view the appropriate support

site.

What Are You Looking For? Find It Here

Quick Reference Guide 9

• Desktop System Software (DSS)— If

you reinstall the operating system for

your computer, you should also reinstall

the DSS utility. DSS automatically

detects your computer and operating

system and installs the updates

appropriate for your configuration,

providing critical updates for your

operating system and support for

processors, optical drives, USB devices,

etc. DSS is necessary for correct

operation of your Dell computer.

To download Desktop System Software:

Go to

support.dell.com

, select your

country/region, and then click

Drivers

& Downloads

Click

Select Model

Enter a Tag

make the appropriate selections or enter

the appropriate information for your

computer, and then click

Confirm

Scroll down to

System and

Configuration Utilities

→

Desktop

System Software

, and then click

Download Now.

NOTE: The support.dell.com user

interface may vary depending on your

selections.

• How to use Windows XP

• How to use Windows Vista

• How to work with programs and files

• How to personalize my desktop

Windows Help and Support Center

Click

Start

→

Help and Support

Type a word or phrase that describes

your problem and click the arrow icon.

Click the topic that describes your

problem.

Follow the instructions on the screen.

What Are You Looking For? Find It Here

10 Quick Reference Guide

• How to reinstall my operating system

Operating System Media

The operating system is already installed

on your computer. To reinstall your

operating system, use the Operating

System reinstallation media that came

with your computer (see "Restoring Your

Operating System" in your User’s Guide).

After you reinstall your operating system,

use the optional Drivers and Utilities disc

to reinstall drivers for the devices that

came with your computer

Your operating system product key label is

located on your computer.

NOTE: The color of your operating system

installation media varies according to the

operating system you ordered.

• How to use Linux

• E-mail discussions with users of Dell

Precision products and the Linux

operating system

• Additional information regarding Linux

and my Dell Precision computer

Dell Supported Linux Sites

• linux.dell.com

• lists.us.dell.com/mailman/listinfo/linux-

precision

What Are You Looking For? Find It Here

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