Dell PowerEdge T310 User manual

Dell™ PowerEdge™ T310

Systems

Hardware Owners

Manual

book.book Page 1 Wednesday, August 19, 2009 4:40 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

ReproductionofthesematerialsinanymannerwhatsoeverwithoutthewrittenpermissionofDellInc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;

MS-DOS, Microsoft, Windows,and Windows Server are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

July 2009 Rev. A00

book.book Page 2 Wednesday, August 19, 2009 4:40 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features (Optional). . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 17

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 18

Back-Panel Features and Indicators . . . . . . . . . . 19

Guidelines for Connecting External Devices . . . . . . 21

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21

Power Indicator Codes . . . . . . . . . . . . . . . . . 22

Diagnostic Lights (Optional). . . . . . . . . . . . . . . 23

LCD Status Messages . . . . . . . . . . . . . . . . . . 25

Viewing Status Messages . . . . . . . . . . . . . 26

Removing LCD Status Messages . . . . . . . . . . 26

System Messages . . . . . . . . . . . . . . . . . . . . 39

Warning Messages . . . . . . . . . . . . . . . . . . . 54

Diagnostics Messages . . . . . . . . . . . . . . . . . 54

book.book Page 3 Wednesday, August 19, 2009 4:40 PM

4Contents

Alert Messages . . . . . . . . . . . . . . . . . . . . . 55

Other Information You May Need . . . . . . . . . . . . 55

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 57

Choosing the System Boot Mode . . . . . . . . . . . . 57

Entering the System Setup Program . . . . . . . . . . . 58

Responding to Error Messages. . . . . . . . . . . 58

Using the System Setup Program Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 58

System Setup Options . . . . . . . . . . . . . . . . . . 59

Main Screen . . . . . . . . . . . . . . . . . . . . 59

Memory Settings Screen . . . . . . . . . . . . . . 61

Processor Settings Screen . . . . . . . . . . . . . 62

SATA Settings Screen. . . . . . . . . . . . . . . . 62

Boot Settings Screen . . . . . . . . . . . . . . . . 63

Integrated Devices Screen . . . . . . . . . . . . . 64

PCI IRQ Assignment Screen . . . . . . . . . . . . 65

Serial Communication Screen . . . . . . . . . . . 65

Embedded Server Management Screen

(Optional) . . . . . . . . . . . . . . . . . . . . . . 66

Power Management Screen . . . . . . . . . . . . 66

System Security Screen . . . . . . . . . . . . . . 67

Exit Screen . . . . . . . . . . . . . . . . . . . . . 69

Entering the UEFI Boot Manager. . . . . . . . . . . . . 69

Using the UEFI Boot Manager Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 70

UEFI Boot Manager Screen. . . . . . . . . . . . . 70

UEFI Boot Settings Screen . . . . . . . . . . . . . 71

System Utilities Screen . . . . . . . . . . . . . . . 71

book.book Page 4 Wednesday, August 19, 2009 4:40 PM

Contents 5

System and Setup Password Features . . . . . . . . . 71

Using the System Password . . . . . . . . . . . . 72

Using the Setup Password . . . . . . . . . . . . . 74

Embedded System Management . . . . . . . . . . . . 75

Baseboard Management Controller Configuration . . . 76

Entering the BMC Setup Module . . . . . . . . . . 76

iDRAC Configuration Utility . . . . . . . . . . . . . . . 77

Entering the iDRAC Configuration Utility . . . . . . 77

3 Installing System Components . . . . . . . . 79

Recommended Tools. . . . . . . . . . . . . . . . . . . 79

Inside the System . . . . . . . . . . . . . . . . . . . . 79

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 81

Removing the Front Bezel . . . . . . . . . . . . . 81

Installing the Front Bezel . . . . . . . . . . . . . . 82

Front Bezel Inserts . . . . . . . . . . . . . . . . . . . . 82

Removing the Front Bezel Insert . . . . . . . . . . 82

Installing the Front Bezel Insert . . . . . . . . . . 83

EMI Filler Panel . . . . . . . . . . . . . . . . . . . . . 83

Removing an EMI Filler Panel . . . . . . . . . . . 83

Installing an EMI Filler Panel . . . . . . . . . . . . 84

Opening and Closing the System . . . . . . . . . . . . 85

Opening the System . . . . . . . . . . . . . . . . 85

Closing the System . . . . . . . . . . . . . . . . . 86

Expansion Card Stabilizer . . . . . . . . . . . . . . . . 87

Removing the Expansion Card Stabilizer . . . . . . 87

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6Contents

Installing the Expansion Card Stabilizer . . . . . . 87

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 88

Removing the Cooling Shroud . . . . . . . . . . . 88

Installing the Cooling Shroud . . . . . . . . . . . . 89

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 90

Removing a Hard-Drive Blank . . . . . . . . . . . 90

Installing a Hard-Drive Blank . . . . . . . . . . . . 91

Removing a Hot-Swap Hard Drive . . . . . . . . . 91

Installing a Hot-Swap Hard Drive. . . . . . . . . . 93

Removing a Hot-Swap Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 94

Installing a Hot-Swap Hard Drive Into a

Drive Carrier . . . . . . . . . . . . . . . . . . . . 95

Removing a Cabled Hard Drive . . . . . . . . . . . 95

Installing a Cabled Hard Drive . . . . . . . . . . . 97

Removing a Cabled Hard Drive From a

Hard-Drive Bracket . . . . . . . . . . . . . . . . . 98

Optical and Tape Drives . . . . . . . . . . . . . . . . . 99

Removing an Optical or a Tape Drive . . . . . . . . 99

Installing an Optical or Tape Drive . . . . . . . . 100

Power Supplies . . . . . . . . . . . . . . . . . . . . 103

Removing a Redundant Power Supply . . . . . . 103

Installing a Redundant Power Supply . . . . . . 104

Removing a Non-Redundant Power Supply . . . 105

Installing a Non-Redundant Power Supply . . . . 106

System Fan . . . . . . . . . . . . . . . . . . . . . . . 106

Removing the System Fan. . . . . . . . . . . . . 106

Installing the System Fan . . . . . . . . . . . . . 107

System Memory . . . . . . . . . . . . . . . . . . . . 108

book.book Page 6 Wednesday, August 19, 2009 4:40 PM

Contents 7

General Memory Module Installation

Guidelines. . . . . . . . . . . . . . . . . . . . . . 108

Mode-Specific Guidelines . . . . . . . . . . . . . 109

Installing Memory Modules . . . . . . . . . . . . 111

Removing Memory Modules . . . . . . . . . . . . 113

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 114

Expansion Card Installation Guidelines . . . . . . 114

Installing an Expansion Card . . . . . . . . . . . . 115

Removing an Expansion Card . . . . . . . . . . . 118

iDRAC6 Express Card (Optional). . . . . . . . . . . . . 119

Installing an iDRAC6 Express Card . . . . . . . . . 119

Removing an iDRAC6 Express Card

(Optional) . . . . . . . . . . . . . . . . . . . . . . 120

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 121

Installing an iDRAC6 Enterprise Card . . . . . . . 121

Removing an iDRAC6 Enterprise Card . . . . . . . 123

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 124

Installing a VFlash Media. . . . . . . . . . . . . . 124

Removing a VFlash Media . . . . . . . . . . . . . 124

Internal USB Memory Keys . . . . . . . . . . . . . . . 124

Processor . . . . . . . . . . . . . . . . . . . . . . . . 126

Removing a Processor . . . . . . . . . . . . . . . 126

Installing a Processor . . . . . . . . . . . . . . . 129

System Battery . . . . . . . . . . . . . . . . . . . . . . 130

Replacing the System Battery . . . . . . . . . . . 130

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 132

Removing the RAID Battery . . . . . . . . . . . . 132

Installing a RAID Battery . . . . . . . . . . . . . . 133

book.book Page 7 Wednesday, August 19, 2009 4:40 PM

8Contents

Chassis Intrusion Switch . . . . . . . . . . . . . . . 134

Removing the Chassis Intrusion Switch . . . . . 134

Installing the Chassis Intrusion Switch. . . . . . 135

Control Panel Assembly . . . . . . . . . . . . . . . . 136

Removing the Control Panel Assembly . . . . . . 136

Installing the Control Panel Assembly . . . . . . 138

SAS Backplane. . . . . . . . . . . . . . . . . . . . . 138

Removing the SAS Backplane . . . . . . . . . . 138

Installing the SAS Backplane. . . . . . . . . . . 140

Power Distribution Board . . . . . . . . . . . . . . . 140

Removing the Power Distribution Board . . . . . 140

Replacing the Power Distribution Board . . . . . 142

System Board. . . . . . . . . . . . . . . . . . . . . . 142

Removing the System Board . . . . . . . . . . . 142

Installing the System Board. . . . . . . . . . . . 144

4 Troubleshooting Your System . . . . . . . . 147

Safety First—For You and Your System . . . . . . . . 147

Troubleshooting System Startup Failure. . . . . . . . 147

Troubleshooting External Connections . . . . . . . . 148

Troubleshooting the Video Subsystem. . . . . . . . . 148

Troubleshooting a USB Device . . . . . . . . . . . . 148

Troubleshooting a Serial I/O Device. . . . . . . . . . 149

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 149

Troubleshooting a Wet System. . . . . . . . . . . . . 150

book.book Page 8 Wednesday, August 19, 2009 4:40 PM

Contents 9

Troubleshooting a Damaged System . . . . . . . . . . 152

Troubleshooting the System Battery. . . . . . . . . . . 152

Troubleshooting Power Supplies . . . . . . . . . . . . 153

Troubleshooting System Cooling Problems . . . . . . . 154

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 154

Troubleshooting System Memory . . . . . . . . . . . . 155

Troubleshooting an Internal USB Key . . . . . . . . . . 157

Troubleshooting an Optical Drive . . . . . . . . . . . . 158

Troubleshooting a Tape Backup Unit . . . . . . . . . . 159

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 160

Troubleshooting a SAS or SAS RAID Controller . . . . 161

Troubleshooting Expansion Cards. . . . . . . . . . . . 162

Troubleshooting the Processor . . . . . . . . . . . . . 163

5 Running the System Diagnostics . . . . . . 165

Using Online Diagnostics . . . . . . . . . . . . . . . . 165

Embedded System Diagnostics Features . . . . . . . . 165

When to Use the Embedded System Diagnostics . . . . 166

Running the Embedded System Diagnostics . . . . . . 166

System Diagnostics Testing Options . . . . . . . . . . 167

Using the Custom Test Options . . . . . . . . . . . . . 167

Selecting Devices for Testing . . . . . . . . . . . 167

book.book Page 9 Wednesday, August 19, 2009 4:40 PM

10 Contents

Selecting Diagnostics Options . . . . . . . . . . 167

Viewing Information and Results . . . . . . . . . 168

6 Jumpers and Connectors. . . . . . . . . . . . 169

System Board Jumpers. . . . . . . . . . . . . . . . . 169

System Board Connectors . . . . . . . . . . . . . . . 170

SAS Backplane Board Connectors . . . . . . . . . . 173

Power Distribution Board Connectors. . . . . . . . . 174

Disabling a Forgotten Password. . . . . . . . . . . . 174

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 177

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 177

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

book.book Page 10 Wednesday, August 19, 2009 4:40 PM

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