Dell OptiPlex GX270 User manual

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Dell™ OptiPlex™ Systems

Setup and Quick

Reference Guide

Guide de configuration et de référence rapide

Setup- und Schnellreferenzhandbuch

Guida di installazione e consultazione rapida

Guía de instalación y de referencia rápida

Kurulum ve Hızlı Başvuru Kılavuzu

Models DHS, DHP, and DHM

www.dell.com | support.euro.dell.com

Dell™ OptiPlex™ Systems

Setup and Quick

Reference Guide

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of

Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of

Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft

Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

November 2002 P/N 51FMX Rev. A07

Contents 3

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Finding Information for Your Computer . . . . . . . . . . . . . . 5

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Drivers and Utilities CD . . . . . . . . . . . . . . . . 9

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 10

When to Use the Dell Diagnostics . . . . . . . . . . . . . . . 10

Starting the Dell Diagnostics . . . . . . . . . . . . . . . . . . 10

Running the Dell IDE Hard Drive Diagnostics . . . . . . . . . 11

CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . 12

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

When Using Your Computer . . . . . . . . . . . . . . . . . . . . 14

When Working Inside Your Computer . . . . . . . . . . . . . 15

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 16

4Contents

Setup and Quick Reference Guide 5

About This Guide

This document contains solving problems and safety and regulatory

information about your Dell™ OptiPlex™ computer.

To obtain the latest versions of the documents on your hard drive, see the

Dell support website at support.dell.com.

Regulatory model numbers appear throughout this document; their chassis

type equivalents are shown below:

Finding Information for Your Computer

Regulatory Model Numbers and Chassis Types

DHS = small desktop (SD) chassis

DHP = small form-factor (SF) chassis

DHM = small mini-tower (SMT) chassis

What Are You Looking For? Find it Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

Drivers and Utilities CD (also known as the ResourceCD)

You can use this CD to access documentation, reinstall drivers, or run

diagnostics tools.

6Setup and Quick Reference Guide

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• Express Service Code and Service Tag

Number

• Microsoft®Windows®License Label

(Product Key)

Express Service Code and Product Key

Located on your computer.

• How to reinstall my operating system Operating System CD and Installation Guide

If you reinstall your operating system, use the Drivers and Utilities

CD to reinstall drivers for the devices that came with your computer.

• How to remove and replace parts

• Technical specifications

• How to configure system settings

• How to troubleshoot and solve problems

User’s Guide icon

Depending on your operating system, double-click the User’s Guides

icon on your desktop or click the Start button and then click Help

and Support to access the electronic documentation stored on your

hard drive.

What Are You Looking For? Find it Here

Setup and Quick Reference Guide 7

• Latest drivers for my computer

• Answers to technical service and support

questions

• Online discussions with other users and

technical support

• Documentation for my computer

Dell Support website

The Dell Support website provides several online tools, including:

• Knowledge Base — hints, tips, and online courses

• Customer Forum — online discussion with other Dell customers

• Upgrades — upgrade information for components, such as

memory, the hard drive, and the operating system

• Customer Care — contact information, order status, warranty, and

repair information

• Downloads — drivers, patches, and software updates

• Reference — computer documentation, product specifications,

and white papers

• Service call status

• Top technical issues for my computer

• Frequently asked questions

• File downloads

• Details on my computer’s configuration

• Service contract for my computer

Dell Premier Support website

The Dell Premier Support website is customized for corporate,

government, and education customers. This site may not be available

in all regions.

• How to use Windows XP

• Documentation for my computer and

devices

Windows XP Help and Support Center

1Click the Start button, and then click Help and Support.

2Type a word or phrase that describes your problem, and then click

the arrow icon.

3Click the topic that describes your problem.

4Follow the instructions shown on the screen.

What Are You Looking For? Find it Here

8Setup and Quick Reference Guide

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Solving Problems

Dell provides a number of tools to help you if your system does not perform

as expected. For the latest troubleshooting information available for your

system, see the Dell Support website at support.dell.com. You can also find

descriptions of Dell troubleshooting tools in the section titled "Getting

Help" in your online User’s Guide.

If computer problems occur that require help from Dell, write a detailed

description of the error, beep codes, or diagnostics light patterns; record

your Express Service Code and Service Tag Number below; and then

contact Dell from the same location as your computer.

See "Finding Information for Your Computer" on page 5 for an example of

the express service code and service tag numbers.

Express Service Code:___________________________

Service Tag Number:___________________________

Your computer includes the following tools that can help you solve a

problem:

DELL DIAGNOSTICS —The Dell Diagnostics tests various components in

your computer and helps to identify the cause of computer problems. For more

information, see "Starting the Dell Diagnostics" on page 10.

THE FOLLOWING FEATURES CAN INDICATE APOSSIBLE FAILURE AND

HELP YOU TROUBLESHOOT ACOMPUTER PROBLEM. SEE YOUR

User’s Guide FOR MORE INFORMATION —

SYSTEM LIGHTS —Located on the front of the computer

DIAGNOSTIC LIGHTS —Located on the back of the computer

SYSTEM MESSAGES —Appear on your monitor screen

BEEP CODES —A series of audible beeps emitted by your computer

Setup and Quick Reference Guide 9

Using the Drivers and Utilities CD

To use the Drivers and Utilities CD (also known as the ResourceCD) while

you are running the Windows operating system:

NOTE: To access device

drivers and user

documentation, you must

use the Drivers and

Utilities CD while you are

running Windows.

1Turn on the computer and allow it to boot to the Windows desktop.

2Insert the Drivers and Utilities CD into the CD drive.

If you are using the Drivers and Utilities CD for the first time on this

computer, the ResourceCD Installation window opens to inform you

that the Drivers and Utilities CD is about to begin installation.

3Click OK to continue.

To complete the installation, respond to the prompts offered by the

installation program.

4Click Next at the Welcome Dell System Owner screen.

5Select the appropriate System Model, Operating System, Device

Ty p e ,and Topic.

Drivers for Your Computer

To display a list of device drivers for your computer:

1Click My Drivers in the Topic pull-down menu.

The Drivers and Utilities CD scans your computer’s hardware and

operating system, and then a list of device drivers for your system

configuration is displayed on the screen.

2Click the appropriate driver and follow the instructions to download

the driver to your computer.

To view all available drivers for your computer, click Drivers from the Topic

pull-down menu.

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