Compaq Dc7700 - Convertible Minitower PC User manual

Quick Setup & Getting Started

Enhanced For Accessibility

Business PCs

Development Company, L.P. The information

contained herein is subject to change without

notice.

Microsoft, Windows, and Windows Vista are

either trademarks or registered trademarks of

Microsoft

Corporation in the United States and/or

other countries.

The on

ly warranties for HP products and services

are set forth in the express warranty statements

accompanying such products and services.

Nothing

herein should be construed as

constituting an additional warranty. HP shall not

be liable for technical or editorial errors or

omissions contained herein.

This document contains

proprietary information

that is protected by copyright. No part of this

document may be photocopied, reproduced, or

translated to another language without the prior

written consent of Hew

lett-Packard Company.

Quick Setup & Getting Started

Business PCs

First Edition (August 2006)

Second Edition

(January 2007)

Document Part Number: 418296-002

About This Book

WARNING!

Textsetoffinthismannerindicatesthatfailuretofollow

directions could result in bodily harm or loss of life.

CAUTION:

Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of

information.

NOTE:

Textset off inthis mannerprovides importantsupplemental

information.

ENWW iii

About This Book ENWWiv

Table of contents

Quick Setup & Getting Started

Installing and Customizing the Software ......................................................... 1

Installing the Operating System ................................................... 1

Downloading Microsoft Windows Updates ................................... 2

Installing or Upgrading Device Drivers ......................................... 2

Customizing the Monitor Display .................................................. 3

Protecting the Software .................................................................................. 3

HP Backup and Recovery Manager ............................................................... 3

Turning Off the Computer ............................................................................... 4

Finding More Information ................................................................................ 5

Using the Documentation and Diagnostics CD ............................ 6

Before You Call for Technical Support ........................................................... 7

Helpful Hints ................................................................................................... 9

Basic Troubleshooting .................................................................................. 10

Solving General Problems .......................................................... 10

Solving Hardware Installation Problems ..................................... 15

Interpreting POST Diagnostic Front Panel LEDs and

Audible Codes ............................................................................ 18

ENWW v

ENWWvi

Quick Setup & Getting Started

Installing and Customizing the Software

NOTE:

If the computer was shipped with Microsoft Windows Vista

loaded, you will be prompted to register the computer with HP Total

Care before installing the operating system. You will see a brief

movie followed by an online registration form. Fill out the form, click

the Begin button, and follow the instructions on the screen.

CAUTION:

Do not add optional hardware or third-party devices to

the computer until the operating system is successfully installed.

Doing so may cause errors and prevent the operating system from

installing properly.

NOTE:

Be sure there is a 10.2-cm (4-inch) clearance at the back

of the unit and above the monitor to permit the required airflow.

Installing the Operating System

The first time you turn on the computer, the operating system is installed

automatically. This process takes about 5 to 10 minutes, depending on

which operating system is being installed. Carefully read and follow the

instructions on the screen to complete the installation.

CAUTION:

Once the automatic installation has begun, DO NOT

TURN OFF THE COMPUTER UNTIL THE PROCESS IS

COMPLETE. Turning off the computer during the installation

processmaydamagethesoftwarethatrunsthecomputerorprevent

its proper installation.

NOTE:

If the computer shipped with more than one operating

system language on the hard drive, the installation process could

take up to 60 minutes.

If your computer was not shipped with a Microsoft operating system, some

portions of this documentation do not apply. Additional information is

available in online help after you install the operating system.

ENWW Installing and Customizing the Software 1

Downloading Microsoft Windows Updates

1. Toset up yourInternetconnection, clickStart >Internet Explorerand

follow the instructions on the screen.

2. Once an Internet connection has been established, click the Start

button.

3. Select the All Programs menu.

4. Click on the Windows Update link.

In Microsoft Windows XP, you will be directed to the Microsoft

Windows Update Web site. If you see one or more pop-up windows

that ask you to install a program from www.microsoft.com, click Yes

toinstalltheprogram. FollowtheinstructionsontheMicrosoftWebsite

to scan for updates and install critical updates and service packs.

In Microsoft Windows Vista, the Windows Update screen appears.

Click view available updates and make sure all critical updates are

selected. Click the Install button and follow the instructions on the

screen.

It is recommended that you install all of thecriticalupdates andservice

packs.

5. After the updates have been installed, Windows will prompt you to

reboot the machine. Be sure to save any files or documents that you

may have open before rebooting. Then select Yes to reboot the

machine.

Installing or Upgrading Device Drivers

When installing optional hardware devices after the operating system

installation is complete, you must also install the drivers for each of the

devices.

If prompted for the i386 directory, replace the path specification with C:

\i386,or usethe Browse buttonin thedialogbox tolocatethei386 folder.

This action points the operating system to the appropriate drivers.

Obtain the latest support software , including support software for the

operating system from www.hp.com/support. Select your country and

language, select Download drivers and software, enter the model

number of the computer, and press Enter.

Quick Setup & Getting Started ENWW2

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