Comdial Impact 8012S Series User manual
iPrimo Speakerphone
Station User’s Guide
iPrimo Speakerphone Station User’s Guide
October, 02 Comdial i
This User’s Guide is for the following proprietary
common equipment:
FX Digital Communication Systems
This user’s guide applies to the following telephone model:
• 8900-IP-** Rev. A and later.
Contact your Comdial dealer for updates of this as well as
other Comdial publications.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed in accordance with
the instructions, may cause harmful interference to radio com-
munications.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause inter-
ference to radio or television reception, which can be deter-
mined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and
receiver
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
ii Comdial October, 02
ABOUT THIS BOOK
This user’s guide serves as both an introduction for new IP speaker-
phone users and a reference for experienced users.
Introduction
The first chapter of the manual describes the initial setup and adjust-
ments necessary to begin using your speakerphone.
1 Getting Started
The following chapters describe the basic and advanced features
available to you from this speakerphone:
2 Answering Calls
3 Making Calls
4 Advanced Call Handling
5 Non-Verbal Messaging
6 Programming
7 Other Advanced Features
Following the advanced feature descriptions are two reference tables,
a glossary that defines many general phrases and abbreviations which
may not be familiar to users, tips on speakerphone use for the new
users, and system feature sets available for various system configura-
tions.
iPrimo Speakerphone Station User’s Guide
October, 02 Comdial iii
Appendix A Quick Reference guide
Appendix B Display Abbreviations
Appendix C Glossary
Appendix D Speakerphone Characteristics
Appendix E Feature Networking Support
Finally, at the end of the publication, an index provides a detailed ref-
erence to the feature locations.
Index
System to System Network
The system that your IP speakerphone works into can be either a local
stand-alone system or part of a system-to-system network. System-
to-system networking connects several systems together in an
arrangement that allows unified communications throughout the
network. Depending upon the networked system to which your IP
speakerphone contacts (either the host system or one of the node
systems) feature set capability differs. For a complete list of features
and their properties see Appendix E, Feature Networking Support.
Contact your installer to determine whether your system connection
is to a hub or a node system.
Note: Throughout this book, al references to fixed buttons (keypad, DSS/
BLF, SPEAKER, HOLD, etc....) are printed in upper case, italic type; for
example, PRESS INTERCOM.”
Al references to interactive buttons (which are used to make selections on the
speakerphone display) are printed in upper case, bold italic type; for example
“SELECT OPTIONS.”
Also, to eliminate confusion, the text of this guide instructs users to
“PRESS” fixed buttons of the telephone and “SELECT” interactive buttons
as in the examples above. Instructions to “DIAL” refer to numbers or sym-
bols on the keypad.
iv Comdial October, 02
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Jun ‘02 Comdial v
iPrimo Speakerphone Station User’s Guide
TABLE OF CONTENTS
1. GETTING STARTED .........................................................1
1.1 Setting Up Your Speakerphone...........................................2
1.2 Positioning Your Speakerphone..........................................2
1.3 Using Your Speakerphone ..................................................4
1.4 Setting Display Contrast.....................................................4
1.5 Setting a Personal Ringing Tone.........................................5
1.6 Setting Volume Levels........................................................6
1.7 Answering and Making Calls .............................................7
1.8 Understanding the Basic Functions ....................................8
1.9 Your Speakerphone’s Buttons.............................................9
1.10 Your Speakerphone’s Display Lights...............................12
1.11 Understanding The Large Screen Display .......................14
2. ANSWERING CALLS ......................................................15
2.1 Answering Outside Calls ..................................................15
2.1.1 Using Call Handling Buttons....................................16
2.2 Answering Intercom Calls ................................................17
2.3 Answering Night-Transferred Calls..................................18
2.4 Holding Calls ....................................................................18
2.4.1 Handling Hold Recalls..............................................20
2.4.2 Using Directed Call Hold .........................................21
2.4.3 Specific Held Calls ..................................................22
2.5 Call Pickup........................................................................23
2.5.1 Group Call Pickup ....................................................23
Contents
vi Comdial Jun ‘02
2.5.2 Directed Call Pickup.................................................23
2.5.3 Pickup For Monitored Stations .................................24
2.5.4 Servicing a Monitored Station ..................................25
2.6 Receiving SOHVA Announcements.................................26
2.6.1 Handling an Incoming SOHVA ................................26
2.6.2 Voice Announce Blocking ........................................28
2.7 Caller ID (Automatic Number Identification) ..................29
3. MAKING CALLS..............................................................31
3.1 Making Outside Calls .......................................................31
3.2 Making Intercom Calls .....................................................33
3.3 Automatic Dialing ............................................................34
3.4 Redialing...........................................................................35
3.4.1 Redial - Last-Dialed Number....................................35
3.4.2 Redial Programming (Storing Numbers) ..................36
3.5 Camping On - Busy Station, Automatic Callback............37
3.6 Advanced Camping On Options.......................................39
3.6.1 Idle Station, Automatic Callback..............................39
3.6.2 Busy Station, Wait For An Answer (Call Waiting)..40
3.7 Sending Subdued Off-Hook Voice Announcements ........42
4. ADVANCED CALL HANDLING ...................................43
4.1 Waiting for a Line (Queuing)............................................43
4.2 Conferencing.....................................................................44
4.3 Call Forwarding ................................................................46
4.3.1 Forwarding a Call .....................................................46
Jun ‘02 Comdial vii
iPrimo Speakerphone Station User’s Guide
4.3.2 Diverting All Calls to Another Station .....................48
4.3.3 Call Forward Outside System (CFOS) .....................49
4.4 Call Parking ......................................................................53
4.4.1 Parking a Call............................................................53
4.4.2 Handling Park Recalls ..............................................53
4.5 Call Transferring...............................................................54
4.5.1 Screened Call Transfers ............................................54
4.5.2 Unscreened Call Transfers ........................................56
4.6 Other Call Transferring Options .......................................58
4.6.1 Hot Transfer ..............................................................58
4.6.2 Quick Transfer ..........................................................58
5. NONVERBAL MESSAGING ..........................................59
5.1 LCD Message Delivery ....................................................59
5.2 Message Waiting Light and Messaging ............................63
5.3 Response Message Delivery .............................................65
6. PROGRAMMING .............................................................67
6.1 DSS Numbers ...................................................................67
6.2 Speed Dial Numbers.........................................................69
6.3 Feature Access Codes .......................................................73
6.4 LCD Feature Buttons........................................................76
6.4.1 Programming Feature Access Buttons......................79
6.5 Reminder Alert .................................................................80
6.6 Response Message Button ................................................83
7. OTHER ADVANCED FEATURES.................................85
Contents
viii Comdial Jun ‘02
7.1 Background Music............................................................85
7.2 Line Groups ......................................................................86
7.3 Do Not Disturb Condition ................................................87
7.4 Automatic Redial..............................................................89
7.5 Wireless Paging System....................................................91
7.6 Headset Jack .....................................................................94
7.7 Account Codes.................................................................96
7.8 Dial By Name ...................................................................97
7.9 Volume Control.................................................................99
7.9.1 Setting Current Volume Level ..................................99
7.9.2 Muting Your Speakerphone ....................................101
7.10 Programmed Button Display .........................................102
7.10.1Button Functions Display (Button Query)..............102
7.10.2Busy DSS/BLF Button Inquiry...............................102
7.11 Paging.............................................................................103
7.12 Viewing The Call Log....................................................105
Appendix A - Feature Access Codes ................................107
Appendix B - Display Abbreviations................................ 111
Appendix C - Glossary ...................................................... 119
Appendix D - Speakerphone Characteristics .................. 131
Appendix E - Feature Networking Support ................... 135
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