Cisco SPA112 Instruction Manual

Cisco SPA100 Series Phone Adapters

SPA112 and SPA122

ADMINISTRATION

GUIDE

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a partnership relationship between Cisco and any other company. (1005R)

Cisco SPA100 Series Phone Adapters Administration Guide 3

Contents

Chapter 1: Getting Started with the Cisco SPA100 Series Phone Adapters 6

Feature Overview 6

Before You Begin 7

Product Features 8

Connecting the Equipment 10

Overview of the Configuration Utility 11

Launching the Configuration Utility 11

Chapter 2: Quick Setup for Voice over IP Service 14

Chapter 3: Configuring the Network 16

Basic Setup 16

Internet Settings 17

Network Service (SPA122 Only) 19

Network Settings for the LAN and DHCP Server (SPA122 Only) 20

Time Settings 24

Advanced Settings 25

Port Setting (SPA122 Only) 25

MAC Address Clone (SPA122 Only) 26

VPN Passthrough (SPA122 Only) 27

VLAN 28

Application Settings (SPA122 Only) 28

Quality of Service (QoS) (SPA122 Only) 28

Port Forwarding (SPA122 Only) 29

Manually Adding Port Forwarding (SPA122 Only) 31

DMZ (SPA122 Only) 33

Chapter 4: Configuring Voice 34

Getting Started with Voice Services 34

Understanding Voice Port Operations 35

ATA Voice Features 35

Cisco SPA100 Series Phone Adapters Administration Guide 4

Contents

Optimizing Fax Completion Rates 40

Configuring Dial Plans 42

Digit Sequences 43

Acceptance and Transmission of the Dialed Digits 47

Dial Plan Timer (Off-Hook Timer) 48

Interdigit Long Timer (Incomplete Entry Timer) 50

Interdigit Short Timer (Complete Entry Timer) 50

Resetting the Control Timers 51

Configuring Voice Settings 52

Voice System Information 52

Voice System Settings 56

Voice Provisioning Settings 58

SIP Settings 63

Voice System Regional Settings 73

Line 1 and Line 2 Settings (PHONE1 and PHONE2) 90

User Settings (User 1 and User 2) 108

Chapter 5: Administration Settings 113

User List (Password Management) 113

Management 114

Web Access Management 115

TR-069 118

SNMP 119

Bonjour 120

Logging 121

Log Viewer 121

Log Setting 122

Log Module 124

Diagnostics 126

Ping Test 126

Traceroute Test 127

Factory Defaults 127

Cisco SPA100 Series Phone Adapters Administration Guide 5

Contents

Firmware Upgrade 128

Configuration Management 128

Backup Configuration 128

Restore Configuration 129

Reboot 129

Chapter 6: Viewing the Status and Statistics 130

System Information 131

Interface Information 132

Internet Status 133

Port Statistics 134

DHCP Server Information (SPA122) 134

Appendix A: Frequently Asked Questions 137

Appendix B: Using the IVR for Administration 140

Appendix C: Installation Options 145

Mounting the ATA 145

Appendix D: Where to Go From Here 147

Cisco SPA100 Series Phone Adapters Administration Guide 6

Getting Started with the Cisco SPA100 Series

Phone Adapters

Thank you for choosing the Cisco SPA100 Series Phone Adapters. This chapter

provides more information about the features of the product and provides

instructions about connecting the equipment and getting started in the web-

based configuration utility.

•Feature Overview

•Before You Begin, page 7

•Product Features

•Connecting the Equipment

•Overview of the Configuration Utility

Feature Overview

Cisco SPA100 Series Analog Telephone Adapters (ATA) provide access to Internet

phone services through two standard telephone RJ-11 phone ports using

standard analog telephone equipment. The ATA connects to the Internet through a

broadband (DSL or cable) modem or router. The ATA can be used with an on-site

call-control system or an Internet-based call-control system.

Each ATA is an intelligent low-density Voice over IP (VoIP) gateway that enables

carrier-class residential and business IP Telephony services delivered over

broadband or high-speed Internet connections. An ATA maintains the state of each

call it terminates and reacts appropriately to user input events (such as on/off hook

or hook flash). The ATAs use the Session Initiation Protocol (SIP) open standard so

there is little or no involvement by a “middle-man” server or media gateway

controller. SIP allows inter-operation with all ITSPs that support SIP.

Getting Started with the Cisco SPA100 Series Phone Adapters

Before You Begin

Cisco SPA100 Series Phone Adapters Administration Guide 7

The Cisco SPA100 Series ATAs include the models described below.

Before You Begin

Before you install your Cisco SPA100 Series ATA, make sure that you have the

following equipment and services:

•An active account with an Internet Service Provider (ISP). This account

provides access to the Internet.

•An active Voice over IP (VoIP) account from an Internet Telephony Service

Provider (ITSP). This account provides a VoIP telephone number to allow

you to receive calls.

•Phone to connect to your ATA

•Phone cable to connect your phone

•Optional: Uninterruptible Power Supply (UPS) to provide backup power

Product

Name

FXS

(Analog

Phone)

FXO

(PSTN)

RJ-45

Internet

(WAN)

RJ-45

Ethernet

(LAN)

Voice

Lines

Description

SP112 2—1—22Port

Phone

Adapter

SPA122 2—1122Port

Phone

Adapter

with Router

Getting Started with the Cisco SPA100 Series Phone Adapters

Product Features

Cisco SPA100 Series Phone Adapters Administration Guide 8

Product Features

Top Panel

The following features are found on the top panel of the ATA.

Feature Description

PHONE 1

PHONE 2

Steady green—On hook.

Slow flashing green—Off hook.

Off—Port not ready.

INTERNET

Flashing green—Transmitting or receiving data through the

INTERNET (WAN) port.

Off—No link.

SYSTEM

Steady green—System ready, IP address acquired.

Slow flashing green—Acquiring IP address. (By default, uses

DHCP.)

Fast flashing green—Upgrading firmware.

Off—No power or system can not boot up.

Getting Started with the Cisco SPA100 Series Phone Adapters

Product Features

Cisco SPA100 Series Phone Adapters Administration Guide 9

Back Panel

The following features are found on the back panel of the ATA.

SPA112

SPA122

Feature Description

RESET Using a paperclip or similar object, press this button briefly to

restart the unit. Press and hold for 20 seconds to restore the

factory default settings. All user-changeable non-default

settings will be lost. This may include network and service

provider data.

PHONE 1,

PHONE 2

(gray)

Connect to an analog phone, using an RJ-11 phone cable.

ETHERNET

(yellow)

SPA122 Only

Can be used to connect to a device on your network, such as

a computer or an Ethernet switch, using an Ethernet cable.

INTERNET

(blue)

Connect to a broadband network device (DSL or cable

modem) or a network router, using an Ethernet cable.

Getting Started with the Cisco SPA100 Series Phone Adapters

Connecting the Equipment

Cisco SPA100 Series Phone Adapters Administration Guide 10

Connecting the Equipment

NOTE For wall-mounting instructions, see Mounting the ATA, page 145.

STEP 1 Connect one end of the provided Ethernet cable to the INTERNET (Blue) port.

Connect the other end directly to your broadband network device.

STEP 2 Connect one end of the provided phone cable to the PHONE 1 (Gray) port.

Connect the other end to your analog phone or fax machine.

STEP 3 Connect one end of another phone cable to another analog phone or fax machine.

Connect the other end to the PHONE 2 (Gray) port.

STEP 4 SPA122 Only: Optionally, connect one end of an Ethernet network cable to the

ETHERNET (Yellow) port. Connect the other end to a device on your network, such

as a computer or an Ethernet switch.

STEP 5 Connect one end of the provided power adapter to the Power port. Connect the

other end to a power outlet.

DC 5V

POWER

Connect to a power source, by using the provided power

adapter.

Feature Description

239795

WAN

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