AWS SKF Axios User manual

SKF Sverige AB

S-415 50 Gothenburg, Sweden

Telephone: +46 (0) 31 337 10 00

SKF Axios

User Manual

Part Number 15V-090-00097-100

Revision A3June 2022

Read this manual carefully before using the product. Failure to

follow the instructions and safety precautions in this manual can result

in serious injury, damage to the product or incorrect readings. Keep

this manual in a safe location for future reference.

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® SKF is a registered trademark of the SKF Group.

The contents of this publication are the copyright of the publisher and may not be

reproduced (even extracts) unless prior written permission is granted. Every care has been

taken to ensure the accuracy of the information contained in this publication, but no liability

can be accepted for any loss or damage whether direct, indirect, or consequential arising out

of the use of the information contained herein. SKF reserves the right to alter any part of this

publication without prior notice.

Product Registration

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on these benefits.)

General Product Information

General information such as datasheets and catalogues are published on the Condition

Monitoring Systems site on SKF.com. Supporting product information can also be

downloaded from the SKF Technical Support self-service web portal.

Product Support Contact Information

Product Sales 3For information on purchasing condition monitoring products, services and

support on products out of warranty, please contact your local SKF sales office or distributor.

Technical Support 3SKF's Technical Support Group can be reached during normal business

hours via phone. Always check the self-service web portal before contacting your nearest

Technical Support Group (TSG) to see if the answer is already published. You may search the

vast knowledge base within the self-service web portal for answers to commonly asked

questions (FAQ), how-to articles, technical specs, installation and user manuals, best

practices and more.

If further assistance is needed, click on Open a support case from within the self-service web

portal.

Otherwise, TSG can be reached during normal local business hours by phone, and live chat

(login required).

Customers in Europe, Middle East and Africa:

"Phone: +46 31 337 6500

"E-Mail: TSG-EMEA@skf.com

"Chat: www.skf.com/cm/tsg

Customers in the Americas, Asia and all other locations:

"Phone: 1-858-496-3627 or toll-free (USA) 1-800-523-7514

"E-Mail: TSG-A[email protected]m

"Chat: www.skf.com/cm/tsg

SETTING UP AND MANAGING ETHERNET GATEWAYS

Understanding the Ethernet Gateway

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3 Setting up and managing Ethernet

Gateways

SKF Axios uses SKF Axios Gateways to transfer the data collected by the SKF

Axios Sensors to the AWS Cloud. Gateways are usually positioned within 20 to

30 meters (65 to 98 feet) of the sensors. They communicate with the sensors

over Bluetooth Low Energy (BLE), and with the AWS Cloud over Wi-Fi or

Ethernet.

This section explains how to install your Ethernet gateway. It also explains how to

delete an Ethernet gateway.

To learn about using SKF Axios with Wi-Fi gateways, see Setting up and

managing Wi-Fi gateways.

3.1 Understanding the Ethernet Gateway

SKF Axios Ethernet Gateway comes equipped with an RJ-45 socket, so you can

connect it to your Ethernet network using a Cat 5e or Cat 6 Ethernet cable. You

will power your gateway over the Ethernet cable, using Power over Ethernet

(PoE). Therefore, you will need either a switch or router that supports PoE or a

PoE power injector.

After you have inserted an Ethernet cable into your gateway, put the gateway in

commissioning mode by pressing the CONFIG button.

Figure 10 SKF Axios Ethernet Gateway 3Config button

3.2 Reading the lights on an Ethernet Gateway

The LED lights on the top of your SKF Axios Ethernet Gateway indicate the

status of the gateway. Each gateway has one orange light, one blue light, and

one green light. The green light indicates that the power is on. The orange light

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Important network considerations

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indicates that the gateway is connected to the ethernet. The blue light indicates

that the gateway's Bluetooth is connected to the sensors.

The sequence that the lights display indicates the status of the gateway, as

described in the following table.

Figure 11 LED Sequence description 3SKF Axios Ethernet Gateway

3.3 Important network considerations

Note: Communicate these requirements to your IT Department to get started.

"Power Over Ethernet (PoE) or TP link PoE150S injector or equivalent is

required to power the device

"Firewall rules:

oAllow connection to amazonaws.com and subdomains

oTCP Port: 8883 needs to be open

"DHCP or Static IP

3.4 Placing and installing an Ethernet Gateway

Unlike sensors, an Ethernet gateway doesn't need to be attached to the

machines that are being monitored. However, it does need an available Ethernet

network through which SKF Axios can connect to the AWS Cloud.

Where to place an Ethernet Gateway

You can install a gateway almost anywhere within your work area, depending on

its layout. (For additional guidance, please see Appendix D Gateway

Considerations) Typically, gateways are mounted on walls, but you can mount

them on ceilings, pillars, or in almost any other location. A gateway must be

within 20 to 30 meters (65 to 98 feet) of the sensors it will support, and an

SETTING UP AND MANAGING ETHERNET GATEWAYS

Placing and installing an Ethernet Gateway

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Ethernet gateway must be close enough to an Ethernet cable to plug in. Note that

an Ethernet gateway draws power from the Ethernet cable.

Consider these other factors when mounting a gateway:

"Mounting the gateway higher than sensors (2 meters (7 feet) or above)

can improve coverage.

"Keeping an open line of sight between the gateway and sensors

improves coverage.

"Avoid mounting the gateway on building structures, such as exposed

steel beams. They can cause interference with the signal.

"Try to work around any equipment that might produce electronic

interference with the signal.

"If possible, install more than one gateway within transmission distance of

your sensors. If a gateway becomes unavailable, the sensors will switch

their data transmission to another gateway. Having multiple gateways

helps to eliminate data loss. There is no minimum required distance

between two gateways.

Installing an Ethernet Gateway

Note: Install the gateway with the Ethernet cable going downwards.

Almost everything you need, to install your gateway in your work area is

contained in the box that contains the gateway:

"The gateway

"A mounting bracket

"Double-sided tape

"Four mounting screws

To install the gateway, position the mounting bracket on the wall or on another

location, then mount the gateway on the bracket, Ethernet cable on the

downwards side.

There are three ways to mount the mounting bracket: screw mounting, tape

mounting, and plastic-tie mounting. The method you use depends on whether

you're mounting the gateway on a wall or another location, and on the surface

material.

To mount the bracket, choose one of the following.

Screw mounting

Typically, you mount the bracket directly to the wall using the mounting screws

included in the gateway box. Mount the bracket from the front. You might need to

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Placing and installing an Ethernet Gateway

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use an expansion plug or toggle bolt (not included) to secure the screw in the

wall.

Figure 12 Screw mounting

Tape mounting

A shaped piece of double-sided tape is included in the gateway box. Use it when

you can't place a screw into the mounting surface. You can also use it in

combination with the other methods of mounting for a more secure installation.

Remove the backing on one side of the tape and apply the tape to the back of the

wall mounting bracket between the four raised sections.

Remove the remaining backing and apply the bracket to the mounting location.

Press hard on the bracket to make sure that the tape firmly adheres to the

surface.

Figure 13 Tape mounting

Plastic-tie mounting

To mount a gateway to a smaller non-wall location, such as a pillar or fence, use

cable ties (also known as zip ties) to fasten the wall mounting bracket. Put the

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Commissioning an Ethernet Gateway

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ties through the holes in the four raised sections on the back of the bracket, wrap

them around the mounting location, and pull tight.

After the bracket is mounted, attach the gateway to the bracket.

Figure 14 Plastic-tie mounting

Attach the gateway to the bracket

1. With the wall mounting bracket in place, place the gateway against the

bracket, with the two plastic hooks on the back of the gateway inserted in the

slots at the bottom of the bracket.

2. Press the top of the gateway against the bracket so that the plastic hooks on

the back of the gateway latch into the top of the bracket.

3.5 Commissioning an Ethernet Gateway

Once the gateway is mounted in your facility, use the SKF Axios mobile app to

commission it. SKF Axios supports only smartphones using Android 8.0+ or iOS

14+ with near field communication (NFC) and Bluetooth. For additional help with

locating your gateway, see Placing and installing an Ethernet Gateway.

To commission a gateway

Note: If you are using an iOS mobile device and you have previously paired with

this particular gateway, then you may need to make your device "forget" the

gateway before re-pairing. For more information, see Troubleshooting Bluetooth

pairing.

1. If Bluetooth isn't already turned on for your smartphone, turn it on.

2. Plug the Ethernet cable into the gateway and make sure the network light

(orange) and the Bluetooth light (blue) on the front of your gateway are

blinking alternately.

3. Push the Config button on the gateway to put it into commissioning mode.

The Bluetooth and network LED lights will start flashing rapidly.

4. Stay within 5 meters (16 feet) of the Ethernet Gateway.

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Commissioning an Ethernet Gateway

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5. Open the mobile app on your smartphone.

6. Choose the menu icon (6). Go to Gateways. Choose Add Gateway.

7. SKF Axios searches for the gateway. This can take a few moments. When

SKF Axios finds the gateway, it displays it in the gateway list.

8. Choose the gateway.

Important note: Only the two connectors listed in bold above are usable.

Mobile support is only supported through using external antennas. For LTE,

both Main and Diversity antennas must be used.

If the mobile app continues to try to connect to the gateway without success,

see Troubleshooting Ethernet gateway detection.

9. After it connects to the gateway, SKF Axios mobile app will provide two

options for you to configure the network connection for your gateway.

10. Choose your network configuration:

a. It can take a few minutes for the gateway to be commissioned and to

connect to the network.

b. If you have further difficulties making the gateway work, it might be

helpful to reset it. For more information, see Resetting the Ethernet

gateway to factory settings.

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Troubleshooting Ethernet Gateway detection

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i. If you choose Automatic (DHCP), SKF Axios mobile app will

automatically configure the network to connect to the

gateway.

ii. If you choose Manual, enter your IP address, subnet mask,

router, preferred DNS server, and alternate DNS server

(optional) information. Then choose Connect.

3.6 Troubleshooting Ethernet Gateway detection

When you add a gateway to your project or site, as soon as you choose Add

Gateway, the SKF Axios mobile app starts scanning for the gateway. If the app

can't find the gateway, try the following troubleshooting tips.

"Make sure that the gateway is powered up. Check the green light near

the upper right corner of the gateway. If it's on, the gateway has power. If

the gateway has no power (no solid green light), check the following:

oIs the switch or router at the other end of the Ethernet cable

functioning properly?

oIs the Ethernet cable working? To test this, try using the cable

with another gateway.

oIs the RJ-45 socket clean? Be sure to check the socket at the

other end of the Ethernet cable.

"Make sure the gateway is in commissioning mode. The SKF Axios

mobile app finds a new gateway only when it's in commissioning mode.

When you turn a gateway on, the Bluetooth and Network LED lights

blink slowly, alternating orange and blue. When you press the Config

button to enter commissioning mode, the Bluetooth and Network LED

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lights blink rapidly, again alternating orange and blue.

1. If the LEDs show any sequence other than slow blinking before you press

the button, the gateway might not go into commissioning mode. In this

case, reset the gateway by pressing the RESET button.

2. Ensure your smartphone's Bluetooth is working. The gateway

connects to your smartphone using Bluetooth, so it's a potential source of

interruption. Check the following:

a. Is your smartphone's Bluetooth on and working? Try switching it

off and on. If that doesn't help, restart your phone and check

again.

b. Are you within your smartphone's Bluetooth range? Bluetooth

range is relatively short, usually less than 10 meters (32 feet), and

its reliability can vary significantly.

c. Is there anything that might be interfering electronically with the

Bluetooth signal?

If none of these actions resolves the issue, try the following:

"Log out of the mobile app and restart it.

"Perform a factory reset of the gateway by holding down CONFIG and

pressing RESET.

3.7 Troubleshooting Bluetooth pairing

You may find yourself attempting to pair your iOS mobile device with a gateway

that it has already paired with. This could happen because the gateway has

changed locations, or because the general configuration of your SKF Axios site

has been altered.

In that case, tell your iOS mobile device to "forget" its Bluetooth connection with

the gateway.

To unpair a gateway from your device:

1. On your iOS mobile device, choose Settings.

2. On your Settings screen, choose Bluetooth.

3. On the Bluetooth screen, choose the information icon next to the name of

your SKF Axios Gateway.

4. On the next screen, choose Forget This Device.

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