Avery Dennison SNAP 500 User manual

User’s Manual

SNAP

500

Printer

AVERY DENNISON

Manual Edition 5.3.1

1 June 2013

Manual Part Number 581398

User’s Manual—SNAP™ 500 Printer

Manual Part Number 581398

WARNING

This devi e omplies with Part 15 of the FCC Rules. Operation is subje t to the

following two onditions:

1) this devi e may not ause harmful interferen e, and

2) this devi e must a ept any interferen e that may ause undesired operations.

This Class A digital apparatus meets all requirements of the Canadian Interferen e

Causing Equipment Regulations. Cet appareil numerique de la lasse A respe te

toutes les exigen es du Reglement sur le material broilleur du Canada

User’s Manual—SNAP™ 500 Printer

Table of Contents

1.0 INTRODUCTION 9

2.0 INSTALLATION 10

2.1 Preparing for the installation 10

2.1.1 AC Power Line 10

2.1.2 Location Considerations 10

2.1.3 Personal Computer Requirements 11

2.1.4 User Safet 12

2.2 Receiving 12

2.3 Unpacking 12

2.3.1 Removing the printer from the carton 12

2.3.2 Inspection / Inventor Checklist 13

2.4 Printer Description 14

2.5 Setting Up the Printer 16

2.5.1 Attaching the Stacker 16

2.5.2 Checking the Main Fuse Configuration 17

2.5.3 Installing the Power Cord 18

2.5.4 Installing the PC Interface Cable 18

2.5.5 Installing PCMate Platinum Software 20

2.6 Printing a Test abel 20

2.6.1 Loading Supplies 20

2.6.2 Turning the Printer on 20

2.6.2 Selecting the Test Format 20

2.6.3 Printing the Test Labels 21

3.0 OPERATION 22

3.1 oading Supplies 22

3.1.1 Installing Ink to the Top Ink Suppl Station 22

3.1.2 Installing Ink to the Bottom Ink Suppl Station 25

3.1.3 Loading the Tape 25

3.1.4 Butt Splice 27

3.2 Sending a Print Job to the Printer 27

3.3 Printing abels 28

3.3.1 The Control Panel 28

3.3.2 Printing 29

3.3.2.1 Handling the Leader 29

User’s Manual—SNAP™ 500 Printer

3.3.3 Errors 29

3.3.4 End of Da 30

3.3.5 Clearing Print Jobs 30

3.3.6 Using Pre-Printed Tape 30

3.3.6.1 Selecting the Sensor 31

3.3.6.2 Aligning the Tape to the Sensor 31

3.3.7 Feeding the tape 31

3.4 Option Menu System 31

3.4.1 Running Test Labels 32

3.4.2 Using Voice Demos 35

3.4.3 Setting / Adjusting Voice Button Volume 36

4.0 MAKING ADJUSTMENTS 38

4.1 Print Head Adjustments 38

4.1.1 Adjusting Print Head Pressure 38

4.1.2 Adjusting Densit (Darkness) 39

4.2 Adjusting the Stacker 39

4.2.1 Stacker Position 40

4.2.2 Toggle Switch 40

4.2.3 Stacker Angle 40

4.2.4 Platform 41

4.3 Print and Cut Adjustments 42

4.3.1 Cut Adjust 42

4.3.2 Print Adjust 43

4.4 Printer Features 43

4.4.1 Selecting the Printer Language 43

4.4.2 Setting the Date and Time 44

4.4.3 Enabling or Disabling the Cutter 44

4.4.4 Selecting the Print Speed 44

4.4.5 Selecting the Flagging Mode 45

4.4.6 Selecting the Sense Mark T pe 45

4.4.7 Setting the Default Transfer T pe 46

4.4.8 Viewing the Life Counts 46

5.0 MAINTENANCE 4

5.1 Print Head Cleaning and Handling 47

5.1.1 Handling Techniques 47

5.1.2 Cleaning Procedures 48

5.2 Print Head Replacement 49

5.3 ubrication 51

User’s Manual—SNAP™ 500 Printer

5.4 Rotary Knife Assembly 51

5.4.1 Removing and Replacing the Knife Assembl 52

5.4.2 Adjust the Knife Home Position 53

6.0 SERVICE ADJUSTMENTS 54

6.1 Tape (Web) Guide Position 54

6.2 Tape (Web) Guide Width Adjustments 54

6.3 Auxiliar Feed 54

6.4 Knife Shear Adjustment 54

.0 REMOTE CONTROL / DISPLAY MODULE 56

7.1 Controlling the Printer 57

7.2 The Menu S stem 57

7.3 Changing Values 57

8.0 VIRTUAL CONTROL PANEL 59

8.1 Viewing and Changing Printer Settings 60

9.0 UPGRADING THE PRINTER SOFTWARE 61

9.1 Introduction 61

9.2 What is Needed 61

9.3 Getting the UPG file 61

9.3.1 Using SpecStar to get the UPG file 61

9.3.2 Ordering the UPG file on CD 61

9.4 Getting Ready to Upgrade the Printer 61

9.5 Performing the Upgrade 61

10.0 ELECTRICAL TROUBLESHOOTING 65

10.1 Power Up / Sign On / Communications 65

10.2 Tape / Ink Advance 67

10.3 Print 68

10.4 Cut / Stack 70

10.5 Printer Errors 71

11.0 MECHANICAL TROUBLESHOOTING 5

11.1 Tape 75

User’s Manual—SNAP™ 500 Printer

11.2 Ink 76

11.3 Print 76

11.4 Knife 76

APPENDICES

1. Fuse Configuration 77

1.2 Reconfiguring the Internal Power Suppl 78

2. Ink and Tape Transfer Types 80

3. Printer Specifications 82

4. Instructions for Factory / Field Installation of Back Reflective Sensor 580010 84

Installation Procedure 84

Sensor Installation 86

Final Assembl 87

Back Reflective Sensor Mount Assembl Drawing 87

5. Instructions for Factory / Field Installation of Top Sensor Assemblies 580009 & 580011

Installation Procedure, Front of Printer 88

Installation Procedure, Rear Assembl 92

Final Assembl 94

Contrast Sensor Assembl Drawing 95

6. Instructions for Factory / Field Installation of High Speed Verifier Assembly 580015 96

Installation Procedure - Mechanical 96

Installation Procedure – Electrical 98

Installation – Rear Cover 99

7. Programming the Contrast Sensors 101

Programming the 580011 Contrast Sensor 101

Programming the 580009 Contrast Sensor 102

8. Warranty Information 104

Limited Warrant Error! Bookmark not defined.

Parts Error! Bookmark not defined.

Service Error! Bookmark not defined.

9. Option Menu System Flowchart 107

ELECTRICAL ASSEMBLY DRAWINGS 109

Electrical System Schematic 110

Harness Connections 111

User’s Manual—SNAP™ 500 Printer

MECHANICAL ASSEMBLY DRAWINGS 113

Unwind Assembly Drawing 114

Unwind Parts ist 115

Web Guide Assembly Drawing 116

Web Guide Parts ist 117

Printhead Assembly Drawing 118

Printhead Parts ist 119

Ink Unwind / Rewind Assembly Drawing 120

Ink Unwind / Rewind Parts ist 121

Upright Frame Assembly Drawing 122

Upright Frame Parts ist 123

Covers Assembly Drawing 124

Covers Parts ist 125

Feed – Drive Train Assembly Drawing 126

Feed – Drive Train Parts ist 127

Knife – Drive – Nip Roller Assembly Drawing 128

Knife – Drive – Nip Roller Parts ist 129

Rewind Assembly Drawing (Option) 130

Rewind Parts ist (Option) 131

User’s Manual—SNAP™ 500 Printer

1.0 Introduction

The AVERY DENNISON SNAP 500 printer is designed for convenience, eas

installation and operation, and dependabilit . It is capable of printing two-sided

brand/care labels at a rate of up to 7 inches (178 mm) per second. Your AVERY

DENNISON SNAP 500 printer allows for quick change-outs of inks, tape, and

label sizes, providing the versatilit required to meet most brand/care labeling

needs.

This manual is prepared for the actual printer operator, and is intended to be an

eas -to-use, quick reference guide. It contains procedures for receiving,

handling, set-up, installation, operation, and maintenance of the AVERY

DENNISON SNAP 500 printer.

Please read this section of the manual to familiarize ourself with the printer and

to guide ou through the initial receiving and set-up of our new AVERY

DENNISON SNAP 500 printer. Throughout this manual, a s stem of

NOTES,

CAUTIONS, and WARNINGS has been used to quickl identif ke information

ou need to help ensure our personal safet and to operate the printer properl .

Before ou install or use our new AVERY DENNISON SNAP 500 printer, it is

important to review all NOTES, CAUTIONS, and WARNINGS in this manual to

help ensure maximum benefit from our printer. We also strongly suggest that

you watch the 17-minute training video, which will operate in any CD-ROM

drive. You ma want to keep the training video with this manual for eas , quick

reference in the future.

NOTES call attention to information that is especially

significant to understanding and operating the equipment.

CAUTION notices inform you of actions or situations in

which the printer might be damaged.

WARNING notices describe situations in which lack of

attention or insufficient equipment knowledge could cause

either personal injury or damage to the printer.

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User’s Manual—SNAP™ 500 Printer

2.0 Installation

2.1 Preparing for the installation

2.1.1 AC Power Line

NOTE: AVERY DENNISON requires that the minimum

electrical service be 10 Amps @ 115VAC or 6 Amps @

230VAC. This will allow the AVERY DENNISON SNAP 500

printer, PC, and any additional support or service

equipment to be plugged into the same service. It is

highly recommended that the printer and its accessories

be on a dedicated circuit.

The electrical service suppl ing power to the AVERY DENNISON SNAP 500

printer or to peripheral equipment connected to the AVERY DENNISON SNAP

500 printer should meet standard electrical code practices, including proper

grounding and neutrals.

2.1.2 Location Considerations

The printer weighs 45 pounds (20.5 Kg) and requires a table of sufficient qualit

and strength to handle this load. The AVERY DENNISON SNAP 500 printer

requires an area with the approximate dimensions of 72" wide x 30" deep x 32"

high (1.8 m x 76 cm x 81 cm). The host PC (if used) and an printer options will

increase the required area. AVERY DENNISON recommends using an industrial

t pe worktable. Refer to Figure 1 below.

The AVERY DENNISON SNAP 500 printer is designed for eas operator

accessibilit to the printer controls and components. Select our AVERY

DENNISON SNAP 500 printer’s location to meet the following criteria:

1. Choose an area that maintains optimum flow of our product and allows for

the operator’s comfort. Consider the ph sical demands being placed on the

operator with respect to height of the table on which the printer will be

placed, the amount of space around the printer, and the operator’s

accessibilit to the printer. Refer to Figure 1.

2. While AVERY DENNISON has designed the printer to be reasonabl quiet,

select an area where repetitious noise from printing and cutting processes is

acceptable.

CAUTION: It is each customer’s responsibility to make

sure that the workstation created for the AVERY

DENNISON SNAP 500 printer meets the recommended

requirements to ensure optimal operation of the printer.

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