Alliance Laundry Systems F8343001 Operating instructions

www.comlaundry.com

CHM1772C

Part No. F8343001

December 2009

Washer-Extractor

Cabinet Hardmount

Refer to Page 8 for Model Numbers

Troubleshooting

means without the expressed written consent of the publisher.

F8343001 1

Table of

Contents

Safety Information.............................................................................. 2

Explanation of Safety Messages........................................................... 2

General Safety Precautions................................................................... 2

Important Safety Instructions ............................................................... 3

Safety Decals ........................................................................................ 5

Operator Safety..................................................................................... 5

Introduction......................................................................................... 6

Customer Service.................................................................................. 6

Nameplate Location.............................................................................. 6

Model Identification ............................................................................. 7

Theory of Operation ........................................................................... 8

Starting the Machine............................................................................. 8

Fill......................................................................................................... 8

Supply................................................................................................... 8

Wash ..................................................................................................... 8

Drain ..................................................................................................... 8

Extract................................................................................................... 8

Troubleshooting .................................................................................. 9

1. Machine Does Not Start When Control Reads “Press Start”......... 10

2. “dOOr” Displayed at Startup or When Vend Satisfied.................. 12

3. Door Does Not Lock at Startup...................................................... 14

4. No Display ..................................................................................... 16

5. Machine Does Not Fill with Water ................................................ 20

6. Abnormal Operation ...................................................................... 22

7. Door Fails to Unlock at End of the Cycle...................................... 24

8. Excessive Cycle Time.................................................................... 26

9. No Outputs ..................................................................................... 27

10. Excessive Vibration and/or Noise During Spin ............................. 30

11. No External Supplies ..................................................................... 32

12. Machine Powers Up in Factory Test Mode ................................... 34

13. Machine Fills at Wrong Temperature ............................................ 38

14. No Rotation with Drive Fault (80 Pound Models Only)................ 40

15. No Rotation without Drive Fault (80 Pound Models Only)........... 41

16. No Basket Rotation (F-speed Models)........................................... 43

17. No Extract (F-speed Models) ......................................................... 44

18. No Extract (2 Speed Models)......................................................... 46

19. Heat Error (Machines with Auxillary Heat Only) ......................... 48

20. Can’t Access Programming ........................................................... 49

Safety Information

Explanation of Safety Messages

Throughout this manual and on machine decals, you

will find precautionary statements (“DANGER,”

“WARNING,” and “CAUTION”) followed by specific

instructions. These precautions are intended for the

personal safety of the operator, user, servicer, and

those maintaining the machine.

Additional precautionary statements (“IMPORTANT”

and “NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used

to inform the reader of specific procedures where

minor machine damage will occur if the procedure

is not followed.

NOTE: The word “NOTE” is used to communicate

installation, operation, maintenance or servicing

information that is important but not hazard

related.

General Safety Precautions

In the interest of safety, some general precautions

relating to the operation of this machine follow.

Danger indicates the presence of a hazard

that will cause severe personal injury,

death or substantial property damage if

the danger is ignored.

DANGER

Warning indicates the presence of a

hazard that can cause severe personal

injury, death or substantial property

damage if the warning is ignored.

WARNING

Caution indicates the presence of a

hazard that will or can cause minor

personal injury or property damage if the

caution is ignored.

CAUTION

Failure to install, maintain and/or

operate this product according to the

manufacturer’s instructions may result

in conditions which can produce

serious injury, death and/or property

damage.

Do not repair or replace any part of the

product or attempt any servicing unless

specifically recommended or published

in this Service Manual and unless you

understand and have the skills to carry

out the servicing.

Whenever ground wires are removed

during servicing, these ground wires

must be reconnected to ensure that the

product is properly grounded and to

reduce the risk of fire, electric shock,

serious injury or death.

W006R2

WARNING

To reduce the risk of electric shock, fire,

explosion, serious injury or death:

Disconnect electric power to the

washer-extractor before servicing.

Never start the washer-extractor with

any guards/panels removed.

Whenever ground wires are removed

during servicing, these ground wires

must be reconnected to ensure that the

washer-extractor is properly grounded.

W460

WARNING

Repairs that are made to your products

by unqualified persons can result in

hazards due to improper assembly or

adjustments subjecting you, or the

inexperienced person making such

repairs, to the risk of serious injury,

electrical shock, or death.

W007

WARNING

Safety Information

F8343001

Always contact your dealer, distributor, service agent

or the manufacturer about any problems or conditions

you do not understand.

Important Safety Instructions

1. Read all instructions before using the washer.

2. Refer to the GROUNDING INSTRUCTIONS in

the INSTALLATION manual (supplied with your

washer) for the proper grounding of the washer.

3. Do not wash textiles that have been previously

cleaned in, washed in, soaked in or spotted with

gasoline, kerosene, waxes, cooking oils, dry-

cleaning solvents or other flammable or

explosive substances. They give off vapors that

could ignite or explode.

4. Do not add gasoline, dry-cleaning solvents or

other flammable or explosive substances to the

wash water. These substances give off vapors that

could ignite or explode.

5. Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been

used for two weeks or more. HYDROGEN GAS

IS EXPLOSIVE. If the hot water system has not

been used for such a period, before using a

washer, turn on all hot water faucets and let the

water flow from each for several minutes. This

will release any accumulated hydrogen gas. The

gas is flammable. Do not smoke or use an open

flame during this time.

6. Do not allow children to play on or in a washer.

Close supervision of children is necessary when

the washer is used near children.

7. Before the washer is removed from service or

discarded, remove the door to the washing

compartment.

8. Do not reach into the washer if the wash drum is

moving.

9. Do not install or store the washer where it will be

exposed to water and/or weather.

10. Do not tamper with the controls.

11. Do not repair or replace any part of the washer or

attempt any servicing unless specifically

recommended in the user-maintenance

instructions or in published user-repair

instructions that the user understands and has the

skills to carry out.

12. To reduce the risk of an electrical shock or fire,

DO NOT use an extension cord or an adapter to

connect the washer to an electrical power source.

13. Use the washer only for its intended purpose,

washing clothes.

14. Never wash machine parts or automotive parts in

the machine. This could result in serious damage

to the basket.

15. ALWAYS disconnect the washer from its

electrical supply before attempting any service.

16. Install the washer according to the

INSTALLATION INSTRUCTIONS. All

connections for water, drain, electrical power and

grounding must comply with local codes and,

when required, be made by licensed personnel.

17. To reduce the risk of fire, textiles which have

traces of any flammable substances such as

vegetable oil, cooking oil, machine oil,

flammable chemicals, thinner, etc. or anything

containing wax or chemicals such as in mops or

cleaning cloths, must not be put into the washer.

These flammable substances may cause the

fabric to ignite.

18. Do not use fabric softeners or products to

eliminate static unless recommended by the

manufacturer of the fabric softener or product.

19. Keep the washer in good condition. Bumping or

dropping the washer can damage its safety

features. If this occurs, have the washer checked

by a qualified service person.

If you or an unqualified person perform

service on your product, you must

assume the responsibility for any

personal injury or property damage

which may result. The manufacturer will

not be responsible for any injury or

property damage arising from improper

service and/or service procedures.

W008

WARNING

To reduce the risk of fire, electric shock,

serious injury or death to persons when

using your washer, follow these basic

precautions:

W023

WARNING

Safety Information

F8343001

20. If the supply cord is damaged, it must be replaced

by a special cord or assembly available from the

manufacturer or its service agent.

21. Be sure that water connections have a shut-off

valve and that fill hose connections are tight.

CLOSE the shut-off valves at the end of each

wash day.

22. The loading door MUST BE CLOSED any time

the washer is to fill, tumble or spin. DO NOT

bypass the loading door switch and permit the

washer to operate with the loading door open.

23. Always read and follow the manufacturer’s

instructions on packages of laundry and cleaning

aids. Heed all warnings and precautions. To

reduce the risk of poisoning or chemical burns,

keep them out of the reach of children at all times

(preferably in a locked cabinet).

24. Always follow the fabric care instructions

supplied by the textile manufacturer.

25. Never operate the washer with any guards and/or

panels removed.

26. DO NOT operate the washer with missing or

broken parts.

27. DO NOT bypass any safety devices.

28. Failure to install, maintain and/or operate this

washer according to the manufacturer's

instructions may result in conditions that can

produce bodily injury and/or property damage.

NOTE: The WARNING and IMPORTANT

SAFETY INSTRUCTIONS appearing in this

manual are not meant to cover all possible

conditions and situations that may occur. Common

sense, caution and care must be exercised when

installing, maintaining and operating the washer.

Any problems or conditions not understood should be

reported to the dealer, distributor, service agent or the

manufacturer.

IMPORTANT: Ensure that the recommended

clearances for inspection and maintenance

are provided. Never allow the inspection and

maintenance space to be blocked.

This machine must be installed, adjusted,

and serviced by qualified electrical

maintenance personnel familiar with the

construction and operation of this type of

machinery. They must also be familiar

with the potential hazards involved.

Failure to observe this warning may result

in personal injury and/or equipment

damage, and may void the warranty.

SW004

WARNING

Install the machine on a level floor of

sufficient strength. Failure to do so may

result in conditions which can produce

serious injury, death and/or property

damage.

W703

WARNING

Be careful around the open door,

particularly when loading from a level

below the door. Impact with door edges

can cause personal injury.

SW025

CAUTION

Never touch internal or external steam

pipes, connections, or components.

These surfaces can be extremely hot and

will cause severe burns. The steam must

be turned off and the pipe, connections,

and components allowed to cool before

the pipe can be touched.

SW014

WARNING

Safety Information

F8343001

Safety Decals

Safety decals appear at crucial locations on the

machine. Failure to maintain legible safety decals

could result in injury to the operator or service

technician.

To provide personal safety and keep the machine in

proper working order, follow all maintenance and

safety procedures presented in this manual. If

questions regarding safety arise, contact the

manufacturer immediately.

Use manufacturer-authorized spare parts to avoid

safety hazards.

Operator Safety

To ensure the safety of machine operators, the

following maintenance checks must be performed

daily:

1. Prior to operating the machine, verify that all

warning signs are present and legible. Missing or

illegible signs must be replaced immediately.

Make certain that spares are available.

2. Check door interlock before starting operation of

the machine:

a. Attempt to start the machine with the door

open. The machine should not start with the

door open.

b. Close the door without locking it and attempt

to start the machine. The machine should not

start with the door unlocked.

c. Close and lock the door and start a cycle.

Attempt to open the door while the cycle is in

progress. The door should not open.

If the door lock and interlock are not functioning

properly, call a service technician.

3. Do not attempt to operate the machine if any of

the following conditions are present:

a. The door does not remain securely locked

during the entire cycle.

b. Excessively high water level is evident.

c. Machine is not connected to a properly

grounded circuit.

Do not bypass any safety devices in the machine.

NEVER insert hands or objects into

basket until it has completely stopped.

Doing so could result in serious injury.

SW012

WARNING

Never operate the machine with a

bypassed or disconnected balance

system. Operating the machine with

severe out-of-balance loads could result

in personal injury and serious equipment

damage.

SW039

WARNING

Introduction

Customer Service

Alliance Laundry Systems is not responsible for

personal injury or property damage resulting from

improper service. Review all service information

before beginning repairs.

If literature or replacement parts are required, contact

the source from whom the machine was purchased or

contact Alliance Laundry Systems at (920) 748-3950

for the name of the nearest authorized parts distributor.

For technical assistance, contact your local distributor

or call:

Alliance Laundry Systems

(920) 748-3121

Ripon, Wisconsin U.S.A.

Alliance International

+32 56 41 20 54

Wevelgem, Belgium

Nameplate Location

When calling or writing about your product, be sure to

mention model and serial numbers. Model and serial

numbers are located on nameplate(s) as shown.

CHM3025P

*CN030GCUOU001

00000000000

208 – 240

Phase

SupplyWater:

BAR

Numberof wires :

FLA:

FLA :

amps

CircuitBreaker Size :

amps

60 3

SerialNo.

Serial No.

ModelNo.

Voltage

30 - 85 psi, 2 - 5.7

Max.Load :

Schematic:

18.2

*CN030GCUOU001

00000000000

208 – 240

Phase

Supply Water:

BAR

Number of wires :

FLA :

amps

Circuit Breaker Size :

amps

60 3

Serial No.

Model No.

Voltage

30 - 85 psi, 2 - 5.7

Max. Load :

Schematic :

18.2

Introduction

F8343001

Model Identification

Information in this manual is applicable to these washers.

HCD020GD2

HCL020GD2

HCL020GN2

HCL030GN2

HCL040GN2

HCL060GN2

HCN020GC2

HCN020GD2

HCN020GE2

HCN020GN2

HCN020GX2

HCN020GY2

HCN030GC2

HCN030GD2

HCN030GE2

HCN030GN2

HCN030GX2

HCN030GY2

HCN040GC2

HCN040GD2

HCN040GE2

HCN040GN2

HCN040GX2

HCN040GY2

HCN060GC2

HCN060GD2

HCN060GE2

HCN060GN2

HCN060GX2

HCN060GY2

HCN080GCF

HCN080GDF

HCN080GEF

HCN080GNF

HCN080GXF

HCN080GYF

HCU020GC2

HCU020GD2

HCU020GE2

HCU020GL2

HCU020GN2

HCU020GX2

HCU020GY2

HCU030GC2

HCU030GD2

HCU030GE2

HCU030GL2

HCU030GN2

HCU030GX2

HCU030GY2

HCU040GC2

HCU040GD2

HCU040GE2

HCU040GL2

HCU040GN2

HCU040GX2

HCU040GY2

HCU060GC2

HCU060GD2

HCU060GE2

HCU060GL2

HCU060GN2

HCU060GX2

HCU060GY2

HCU080GCF

HCU080GDF

HCU080GEF

HCU080GLF

HCU080GNF

HCU080GXF

HCU080GYF

HCZ020GN2

HCZ030GN2

SCD030GD2

SCD040GD2

SCD060GD2

SCL020GN2

SCL030GC2

SCL030GN2

SCL040GC2

SCL040GN2

SCL060GN2

SCL080GNF

SCN020GC2

SCN020GD2

SCN020GE2

SCN020GN2

SCN020GX2

SCN020GY2

SCN030GC2

SCN030GD2

SCN030GE2

SCN030GN2

SCN030GX2

SCN030GY2

SCN040GC2

SCN040GD2

SCN040GE2

SCN040GN2

SCN040GX2

SCN040GY2

SCN060GC2

SCN060GD2

SCN060GE2

SCN060GN2

SCN060GX2

SCN060GY2

SCN080GCF

SCN080GDF

SCN080GEF

SCN080GNF

SCN080GXF

SCN080GYF

SCU020GC2

SCU020GD2

SCU020GE2

SCU020GL2

SCU020GN2

SCU020GX2

SCU020GY2

SCU030GC2

SCU030GD2

SCU030GE2

SCU030GL2

SCU030GN2

SCU030GX2

SCU030GY2

SCU040GC2

SCU040GD2

SCU040GE2

SCU040GL2

SCU040GN2

SCU040GX2

SCU040GY2

SCU060GC2

SCU060GD2

SCU060GE2

SCU060GL2

SCU060GN2

SCU060GX2

SCU060GY2

SCU080GCF

SCU080GDF

SCU080GEF

SCU080GLF

SCU080GNF

SCU080GXF

SCU080GYF

UCL030GN2

UCL040GN2

UCL060GN2

UCL080GNF

UCN020GN2

UCN030GN2

UCN040GN2

UCN060GN2

UCN080GNF

UCU020GN2

UCU030GN2

UCU040GN2

UCU060GN2

UCU080GNF

UCZ020GN2

UCZ030GN2

Theory of Operation

Starting the Machine

The door lock will not allow a cycle to be started until

the door has been closed.

Fill

The operator selects a cycle and starts the machine.

Water enters the machine through water valves that are

controlled by the microcomputer. As water fills the

basket, a column of air is trapped in a pressure bulb

and hose. The air pressure continues to increase as the

basket fills with water. When the desired water level is

reached, the water level sensor triggers the

microcomputer and the water valves turn off.

A vacuum breaker installed in the inlet plumbing

prevents the backflow of water.

Supply

The operator can either connect external liquid

supplies to the machine or fill the supply dispenser

with liquid or dry supplies. The supply dispenser's

nozzles flush the compartments with water at the

appropriate times throughout a cycle.

Wash

The basket includes ribs that lift the laundry from the

wash water. The laundry then tumbles back into the

bath.

In 2-speed and variable-speed models, 1 dual-speed

motor drives the basket's shaft with a V-belt.

20-60 pound capacity models use 2 bearings that are

held in place by a single cast-iron trunnion that is

bolted to the frame. 80-pound capacity models use a 2

flange-type bearing that is bolted to the frame.

Drain

Cabinet Hardmount washer-extractors use a normally

open gravity-type drain system. No pump is used.

When the drain valve opens, the perforated basket

allows water to drain from it.

In the event of a power failure, the drain valve will

open automatically and the machine will drain.

Extract

A final high-speed extract step removes water from the

load, which maximizes drying efficiency.

The door lock system will not allow the door to be

opened until the cycle has finished.

Table of contents

Other Alliance Laundry Systems Washer manuals

Alliance Laundry Systems

Alliance Laundry Systems NX18BVPA6 Guide

Alliance Laundry Systems

Alliance Laundry Systems LTS84A*H User manual

Alliance Laundry Systems

Alliance Laundry Systems TLW12C SVG User manual

Alliance Laundry Systems

Alliance Laundry Systems TV6000WN Service manual

Alliance Laundry Systems

Alliance Laundry Systems LWS16M series User manual

Alliance Laundry Systems

Alliance Laundry Systems LTS87A*H User manual

Alliance Laundry Systems

Alliance Laundry Systems EC001F User manual

Alliance Laundry Systems

Alliance Laundry Systems UW35P3 Maintenance and service guide

Alliance Laundry Systems

Alliance Laundry Systems TR7104WN User manual

Alliance Laundry Systems

Alliance Laundry Systems UWN045K2M Owner's manual

Alliance Laundry Systems

Alliance Laundry Systems BWNBX2PP303AW01 Operating instructions

Alliance Laundry Systems

Alliance Laundry Systems CHM1766C Owner's manual

Alliance Laundry Systems

Alliance Laundry Systems LTZ87A*H2802 Series User manual

Alliance Laundry Systems

Alliance Laundry Systems 801479R2 Guide

Alliance Laundry Systems

Alliance Laundry Systems HWF261*E User manual

Alliance Laundry Systems

Alliance Laundry Systems 802733R4 Guide

Alliance Laundry Systems

Alliance Laundry Systems Speed Queen TC5000WN User manual

Alliance Laundry Systems

Alliance Laundry Systems Home laundry Automatic Clothes Washers User manual

Alliance Laundry Systems

Alliance Laundry Systems LWS04M Series User manual

Alliance Laundry Systems

Alliance Laundry Systems FLW1548C SVG User manual

Alliance Laundry Systems

Alliance Laundry Systems CHM1772C Troubleshooting guide

Alliance Laundry Systems

Alliance Laundry Systems Cygnus Premium User manual

Alliance Laundry Systems

Alliance Laundry Systems CHF455 Owner's manual

Alliance Laundry Systems

Alliance Laundry Systems LTS95A*N User manual

Popular Washer manuals by other brands

Tricity Bendix

Tricity Bendix AW 1000 W Operating & installation instructions

Panasonic

Panasonic NA-F60L5WRB operating instructions

GE WSLP1500 Dimensions and installation information

Electrolux

Electrolux EWF1284EDW Service manual

Bosch

Bosch WAN2829BSN User manual and installation instructions

LG TV2516DV3B owner's manual

LG TH2517DSAV owner's manual

VESTEL

VESTEL CMH-XL 7510 TE user manual

AEG

AEG 74335 User information

Johnson

Johnson JWF721A user manual

Beko

Beko WTE7604XLW0 owner's manual

Danby

Danby DTT100A1WDB Owner's use and care guide

Amica

Amica WA 14 Ex operating instructions

Daewoo

Daewoo DWD-F1222 instruction manual

Bosch

Bosch WAS28461AU instruction manual

Miele

Miele PW 6080 Vario manual

Finlux

Finlux FLX108CF220 user manual

Whirlpool

Whirlpool 3LBR5132AN0 Use and care guide