Alliance Laundry Systems HC18MC2 Operating instructions

www.comlaundry.com

CHM1624C

Part No. F232202R2

December 2006

Washer-Extractor

Cabinet Hardmount

Mechanical Timer

Refer to Page 8 for Model Numbers

Troubleshooting

the expressed written consent of the publisher.

F232202 1

Table of

Contents

Safety Information...................................................................................3

General Safety Precautions....................................................................3

Important Safety Instructions ................................................................4

Locating an Authorized Servicer...........................................................6

Introduction..............................................................................................7

Customer Service...................................................................................7

Nameplate Location...............................................................................7

Model Identification ..............................................................................8

Troubleshooting.......................................................................................9

1. No Hot Fill Analysis (OPL)........................................................10

2. No Hot Fill Analysis (Coin)........................................................14

3. No Cold Fill Analysis (OPL) ......................................................18

4. No Cold Fill Analysis (Coin)......................................................22

5. No Supply 2 Fill Analysis (OPL)................................................26

6. No Supply 2 Fill Analysis (Coin) ...............................................30

7. No Supply 3 Fill Analysis (OPL)................................................34

8. No Supply 3 Fill Analysis (Coin) ...............................................38

9. No Motor Function (OPL; Fw and Rev).....................................42

10. No Motor Function (Coin; Fw and Rev).....................................46

11. No Motor Function (OPL; Extract).............................................52

12. No Motor Function (Coin; Extract) ............................................56

13. No Fill at Any Time During the Cycle (OPL) ............................62

14. No Fill at Any Time During the Cycle (Coin)............................66

15. Drain Valve Malfunction (OPL).................................................70

16. Drain Valve Malfunction (Coin).................................................74

17. Door Unlocking Malfunction (OPL)...........................................78

18. Door Unlocking Malfunction (Coin) ..........................................82

19. Water Running Continuously with Machine Power Off.............86

20. Excessive Vibration and/or Noise During Spin..........................88

21. Excessive Cycle Time.................................................................89

22. Machine Timer Won’t Advance with Door Locked (OPL)........90

23. Machine Timer Won’t Advance with Door Locked (Coin)........94

24. Timer Advances But Machine Does Not Start with Door Locked

(OPL) ..........................................................................................98

25. Timer Advances But Machine Does Not Start with Door Locked

(Coin) ........................................................................................102

26. Overload Relay Tripping Repeatedly .......................................106

27. Compartment 2 of Supply Dispenser Not Flushing

Completely................................................................................107

28. Troubleshooting and Cleaning the Coin Drop ..........................108

2F232202

Notes

F232202 3

Section 1

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”

“WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal

safety of the operator, user, servicer and those maintaining the machine.

aDANGER

Danger indicates the presence of a hazard that will cause severe personal injury, death or substantial property

damage if the danger is ignored.

aWARNING

Warning indicates the presence of a hazard that can cause severe personal injury, death or substantial property

damage if the warning is ignored.

aCAUTION

Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage if the

caution is ignored.

Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.

IMPORTANT

The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will

occur if the procedure is not followed.

NOTE

The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is

important but not hazard related.

General Safety Precautions

In the interest of safety, some general precautions relating to the operation of this machine follow.

• Failure to install, maintain and/or operate this product according to the manufacturer’s

instructions may result in conditions which can produce serious injury, death and/or property

damage.

• Do not repair or replace any part of the product or attempt any servicing unless specifically

recommended or published in this Service Manual and unless you understand and have the

skills to carry out the servicing.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the product is properly grounded and to reduce the risk of fire,

electric shock, serious injury or death.

W006R2

WARNING

(continued)

4F232202

Safety Information

Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do

not understand.

Important Safety Instructions

1. Read all instructions before using the washer-extractor.

2. Refer to the GROUNDING INSTRUCTIONS in the INSTALLATION manual (supplied with your washer-

extractor) for the proper grounding of the washer-extractor.

3. Do not wash textiles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-

cleaning solvents or other flammable or explosive substances. They give off vapors that could ignite or

explode.

4. Do not add gasoline, dry-cleaning solvents or other flammable or explosive substances to the wash water.

These substances give off vapors that could ignite or explode.

5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two

weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a

period, before using a washer-extractor, turn on all hot water faucets and let the water flow from each for

several minutes. This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use

an open flame during this time.

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer-extractor before servicing.

• Never start the washer-extractor with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer-extractor is properly grounded.

W460

WARNING

Repairs that are made to your products by unqualified persons can result in hazards due to

improper assembly or adjustments subjecting you or the inexperienced person making such

repairs to the risk of serious injury, electrical shock or death.

W007

WARNING

If you or an unqualified person perform service on your product, you must assume the

responsibility for any personal injury or property damage which may result. The manufacturer

will not be responsible for any injury or property damage arising from improper service and/or

service procedures.

W008

WARNING

To reduce the risk of fire, electric shock, serious injury or death to persons when using your

washer, follow these basic precautions:

W023E

WARNING

F232202 5

Safety Information

6. Do not allow children to play on or in a washer-extractor. Close supervision of children is necessary when the

washer-extractor is used near children.

7. Before the washer-extractor is removed from service or discarded, remove the door to the washing

compartment.

8. Do not reach into the washer-extractor if the wash basket is moving.

9. Do not install or store the washer-extractor where it will be exposed to water and/or weather.

10. Do not tamper with the washer-extractor’s controls.

11. Do not repair or replace any part of the washer-extractor or attempt any servicing unless specifically

recommended in the user-maintenance instructions or in published user-repair instructions that the user

understands and has the skills to carry out.

12. To reduce the risk of an electrical shock or fire, DO NOT use an extension cord or an adapter to connect the

washer-extractor to an electrical power source.

13. Use the washer-extractor only for its intended purpose, washing clothes.

14. ALWAYS disconnect the washer-extractor from its electrical supply before attempting any service.

15. Install the washer-extractor according to the INSTALLATION INSTRUCTIONS. All connections for water,

drain, electrical power and grounding must comply with local codes and, when required, be made by licensed

personnel.

16. To reduce the risk of fire, textiles which have traces of any flammable substances such as vegetable oil,

cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as

in mops or cleaning cloths, must not be put into the washer-extractor. These flammable substances may cause

the fabric to ignite.

17. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the

fabric softener or product.

18. Keep the washer-extractor in good condition. Bumping or dropping the washer-extractor can damage its safety

features. If this occurs, have the washer-extractor checked by a qualified service person.

19. Replace worn power cords and/or loose plugs.

20. Be sure that water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut-

off valves at the end of each wash day.

21. The loading door MUST BE CLOSED any time the washer-extractor is to fill, tumble or spin. DO NOT by-

pass the loading door switch and permit the washer-extractor to operate with the loading door open.

22. Always read and follow the manufacturer’s instructions on packages of laundry and cleaning aids. Heed all

warnings and precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of

children at all times (preferably in a locked cabinet).

23. Always follow the fabric care instructions supplied by the textile manufacturer.

24. Never operate the washer-extractor with any guards and/or panels removed.

25. DO NOT operate the washer-extractor with missing or broken parts.

26. DO NOT by-pass any safety devices.

27. Failure to install, maintain and/or operate this washer-extractor according to the manufacturer's instructions

may result in conditions that can produce bodily injury and/or property damage.

NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not

meant to cover all possible conditions and situations that may occur. Common sense, caution and care must

be exercised when installing, maintaining and operating the washer-extractor.

Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the

manufacturer.

6F232202

Safety Information

Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper

service. Review all service information before beginning repairs.

Warranty service must be performed by an authorized technician, using authorized factory parts. If service is

required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized

technician and using authorized factory parts.

F232202 7

Section 2

Introduction

Customer Service

Alliance Laundry Systems is not responsible for

personal injury or property damage resulting from

improper service. Review all service information

before beginning repairs.

If literature or replacement parts are required, contact

the source from whom the machine was purchased or

contact Alliance Laundry Systems at (920) 748-3950

for the name of the nearest authorized parts distributor.

For technical assistance, call (920) 748-3121.

Nameplate Location

When calling or writing about your product, be sure to

mention model and serial numbers. Model and serial

numbers are located on nameplate(s) as shown.

Model No.

Serial No.

VoltageAmps

RequiredCircuitBreakerAmps.

HzWirePhase

Max. LoadKGMax. SpeedRPM

Elec. Heating

ProductNo.DateCode

KWSteamPress PSIBAR

Model No.

Serial No.

Voltage Amps

Required Circuit Breaker Amps.

Hz Wire Phase

Max. Load KG Max. Speed RPMLB

Elec. Heating

Product No. Date Code

KW Steam Press PSI BAR

CHM2411P

8F232202

Introduction

Model Identification

Information in this manual is applicable to these washer-extractors.

HC18MC2

HC18MD2

HC18MH2

HC18MN2

HC18MV2

HC18MX2

HC20MD2

HC20ML2

HC20MN2

HC20MX2

HC20MY2

HC25MC2

HC25MD2

HC25MH2

HC25ML2

HC25MN2

HC25MV2

HC25MX2

HC25MY2

HC27MC2

HC27MD2

HC27MH2

HC27MN2

HC27MV2

HC27MX2

HC30MD2

HC30ML2

HC30MN2

HC30MX2

HC30MY2

HC35MC2

HC35MD2

HC35MH2

HC35MN2

HC35MV2

HC35MX2

HC40MD2

HC40ML2

HC40MN2

HC40MX2

HC40MY2

HC50MC2

HC50MD2

HC50MH2

HC50ML2

HC50MN2

HC50MV2

HC50MX2

HC50MY2

HC60MD2

HC60ML2

HC60MN2

HC60MX2

HC60MY2

HC80MC3

HC80MD3

HC80MH3

HC80MN3

HC80MV3

SC18MC2

SC18MC3

SC18MD2

SC18MD3

SC18MH2

SC18MH3

SC18MN2

SC18MN3

SC18MV2

SC18MV3

SC18MX2

SC18MX3

SC20MD2

SC20ML2

SC20MN2

SC20MX2

SC20MY2

SC25MC2

SC25MD2

SC25MH2

SC25ML2

SC25MN2

SC25MV2

SC25MX2

SC25MY2

SC27MC2

SC27MD2

SC27MH2

SC27MN2

SC27MV2

SC27MX2

SC30MD2

SC30ML2

SC30MN2

SC30MX2

SC30MY2

SC35MC2

SC35MC3

SC35MD2

SC35MD3

SC35MH2

SC35MH3

SC35MN2

SC35MN3

SC35MV2

SC35MV3

SC35MX2

SC35MX3

SC40MD2

SC40ML2

SC40MN2

SC40MX2

SC40MY2

SC50MC2

SC50MC3

SC50MD2

SC50MD3

SC50MH2

SC50MH3

SC50ML2

SC50MN2

SC50MN3

SC50MV2

SC50MV3

SC50MX2

SC50MX3

SC50MY2

SC60MD2

SC60ML2

SC60MN2

SC60MX2

SC60MY2

SC80MC3

SC80MD3

SC80MH3

SC80MN3

SC80MV3

UC18MC2

UC18MC3

UC18MD2

UC18MD3

UC18MH2

UC18MH3

UC18MN2

UC18MN3

UC18MV2

UC18MV3

UC18MX2

UC18MX3

UC20MD2

UC20ML2

UC20MN2

UC20MX2

UC25MC2

UC25MD2

UC25MH2

UC25MN2

UC25MV2

UC25MX2

UC27MC2

UC27MD2

UC27MH2

UC27MN2

UC27MV2

UC27MX2

UC30ML2

UC30MN2

UC30MX2

UC35MC2

UC35MC3

UC35MD2

UC35MD3

UC35MH2

UC35MH3

UC35MN2

UC35MN3

UC35MV2

UC35MV3

UC35MX3

UC40MN2

UC50MC2

UC50MC3

UC50MD2

UC50MD3

UC50MH2

UC50MH3

UC50MN2

UC50MN3

UC50MV2

UC50MV3

UC50MX2

UC50MX3

UC60MN2

UC80MC3

UC80MD3

UC80MH3

UC80MN3

UC80MV3

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