Alliance Laundry Systems HAT30N Operating instructions

www.alliancelaundry.com

Troubleshooting

Part No. 70304901R6

March 2013

Tumble Dryers

Stacked 30 Pound Capacity

Stacked 45 Pound Capacity

Starting Serial No. 0602004144

Refer to Page 7 for Model Numbers

START

HIGH

TEMP

MED

TEMP

LOW

TEMP

HEAT

123

SELECT

TEMP

INSERT

COIN

PUSH

START

123

SELECT

TEMP

INSERT

COIN

PUSH

START

HIGH

TEMP

MED

TEMP

LOW

TEMP

HEAT

T464PZ3A

the expressed written consent of the publisher.

70304901R6 1

Table of

Contents

Section 1 – Safety Information ...............................................................4

Locating an Authorized Service Person ................................................6

Safety Warnings and Decals..................................................................6

Safety Precautions for Servicing Tumble Dryers..................................6

Section 2 – Introduction ..........................................................................7

Model Identification ..............................................................................7

Serial Plate Location..............................................................................9

Customer Service...................................................................................9

Wiring Diagram.....................................................................................9

How A Tumble Dryer Works ..............................................................10

Section 3 – Troubleshooting..................................................................11

1. Tumble Dryer Does Not Start .....................................................12

2. Motor Does Not Start..................................................................13

3. Motor Overload Protector Cycles Repeatedly ............................14

4. Motor Runs But Cylinder Does Not Turn...................................15

5. Motor Does Not Stop ..................................................................16

6. No Heat Condition (Non-CE and Non-Australian Models)........17

7. Burner Does Not Ignite...............................................................19

8. Burner Ignites and Goes Out Repeatedly....................................22

9. Burner Does Not Shut Off ..........................................................23

10. Clothes Do Not Dry ....................................................................24

11. Tumble Dryer Overheating .........................................................26

12. Burner Not Burning Properly......................................................27

13. Loading Door Opens During Operation......................................28

14. Cylinder Continues to Spin with Door Open..............................29

15. Coin Does Not Fall into Coin Vault or Coin Drop Sensor

Does Not Register That Coin Has Been Entered ........................30

16. Cylinder Is “Stained” ..................................................................33

Section 4 – Adjustments ........................................................................34

17. Loading Door Switch..................................................................34

18. Loading Door Strike....................................................................34

19. Aligning Door Strike...................................................................35

20. Cleaning Coin Drop ....................................................................35

Section 5 – Micro Display Control (MDC) Troubleshooting.............38

Models with BC, BG, BL, BX and BY Control Suffixes

21. Coins Ignored When Entered......................................................38

22. Control Has No Display..............................................................39

23. Door Open Indicator ...................................................................41

24. Motor Will Not Start/Run ...........................................................43

25. Unit Will Not Heat – Gas............................................................47

26. Unit Will Not Heat – Steam (T30 Models Only)........................50

27. Unit Will Not Heat – Electric (T30 Models Only) ....................53

28. Error Codes .................................................................................56

270304901R6

Gas and Steam Models

Control Circuit Schematic.................................................................57

Control Circuit Connection Diagram................................................58

Control Box Schematic .....................................................................59

Control Box Connection Diagram ....................................................60

Electric Models

Control Circuit Schematic.................................................................61

Control Circuit Connection Diagram................................................62

Contactor Box Schematic..................................................................63

Contactor Box Connection Diagram.................................................64

Section 6 – NetMaster Troubleshooting ..............................................65

Models with NC, NJ, NR, NX, NY, ZC, ZR, ZX and ZY

Control Suffixes

29. No Infra-red (IR) Communication ..............................................65

30. Coins Ignored When Entered......................................................66

31. Control Has No Display..............................................................67

32. Door Open Indicator ...................................................................70

33. Motor Will Not Start/Run ...........................................................73

34. Unit Will Not Heat – Gas............................................................79

Section 7 – Hybrid Timer Control Troubleshooting ..........................83

Models with QT, SD and SX Control Suffixes

35. Coins Ignored When Entered......................................................83

36. Control Has No Display – OPL Models .....................................84

37. Display Flashes “dr” With Door Closed – OPL Models ............87

38. Vend Satisfied, No In Use LED – Coin Models.........................90

39. In Use LED Lit, No Motor Run – Coin Models .........................94

40. Motor Will Not Start/Run – Coin Models ..................................97

41. Motor Will Not Start/Run – OPL Models.................................102

42. Unit Will Not Heat – Gas – Coin Models.................................107

43. Unit Will Not Heat – Gas – OPL Models .................................110

44. Unit Will Not Heat – Steam – OPL Models

(T30 Models Only)....................................................................113

45. Unit Will Not Heat – Electric Coin (T30 Models Only) ..........115

46. Unit Will Not Heat – Electric OPL (T30 Models Only) ..........119

47. Error Codes ...............................................................................123

Section 8 – Electronic Control Troubleshooting...............................124

Models with KC, KX, KY, LC, LX, LY, WC, WX and

WY Control Suffixes

48. No Infrared CommunicationL and W Control

Suffixes Only ............................................................................125

49. Coins Ignored When EnteredL and W Control

Suffixes Only ............................................................................126

50. No Display ................................................................................127

51. “Door Open” Indicator..............................................................129

52. No Start/Run .............................................................................131

53. Unit Will Not Heat – Gas..........................................................133

54. Unit Will Not Heat – Steam......................................................136

55. Unit Will Not Heat – Electric ...................................................138

70304901R6 3

56. CE Models No Display .............................................................141

57. CE Models No Start/Run ..........................................................145

58. CE Models Will Not Heat – Electric ........................................150

Section 9 – LED OPL Control Troubleshooting...............................153

Models with EO Control Suffix

59. No Fan and/or Drive Motor Rotation........................................154

60. Stove and Cabinet Limit Errors ................................................157

61. No Display ................................................................................159

62. Airflow Errors ...........................................................................161

63. Fan Motor Centrifugal Switch Error.........................................163

64. Close Door Indication ...............................................................165

65. Moisture Sensor Error...............................................................167

Troubleshooting the Moisture Sensor Circuit ...................................169

66. Troubleshooting at the Control .................................................169

67. Troubleshooting From Control to Slip Ring Assembly............171

68. Troubleshooting At Slip Ring Assembly..................................173

69. Troubleshooting From Slip Ring Assembly to Moisture

Sensing Baffle and Basket ........................................................173

70. Troubleshooting from Basket Shaft to Moisture Sensing

Baffle with Machine Basket Removed .....................................173

71. Troubleshooting at the Moisture Sensing Baffles with

Machine Basket Removed ........................................................174

72. Fan Motor Contactor Error .......................................................175

73. Rotation Sensor Error................................................................177

74. Shorted or Open Thermistor .....................................................179

75. Fuses and Transformer Configuration Jumper..........................181

76. Dip Switch/Harness Index Mismatch .......................................182

77. Electronic Control Testing ........................................................183

470304901R6

Section 1

Safety Information

Throughout this manual and on machine decals, you

will find precautionary statements (“CAUTION”,

“WARNING”, and “DANGER”) followed by specific

instructions. These precautions are intended for the

personal safety of the operator, user, servicer, and those

maintaining the machine.

Additional precautionary statements (“IMPORTANT”

and “NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used

to inform the reader of specific procedures where

minor machine damage will occur if the procedure

is not followed.

NOTE: The word “NOTE” is used to communicate

installation, operation, maintenance or servicing

information that is important but not hazard

related.

In the interest of safety, some general precautions

relating to the operation of this machine follow.

Danger indicates an imminently hazardous

situation that, if not avoided, will cause

severe personal injury or death.

DANGER

Warning indicates a hazardous situation

that, if not avoided, could cause severe

personal injury or death.

WARNING

Caution indicates a hazardous situation

that, if not avoided, may cause minor or

moderate personal injury or property

damage.

CAUTION

• Failure to install, maintain, and/or operate

this product according to the

manufacturer’s instructions may result in

conditions which can produce serious

injury, death and/or property damage.

• Do not repair or replace any part of the

product or attempt any servicing unless

specifically recommended or published

in this Service Manual and that you

understand and have the skills to carry

out.

• Whenever ground wires are removed

during servicing, these ground wires

must be reconnected to ensure that the

product is properly grounded and to

reduce the risk of fire, electric shock,

serious injury, or death.

W006R1

WARNING

70304901R6 5

Safety Information

IMPORTANT INFORMATION: During the

lifetime of a tumble dryer, it may require service.

The information contained in this manual was

written and is intended for use by qualified service

technicians who are familiar with the safety

procedures required in the repair of a tumble dryer,

and who are equipped with the proper tools and

testing equipment.

NOTE: The WARNING and IMPORTANT

instructions appearing in this manual are not meant

to cover all possible conditions and situations that

may occur. It must be understood that common

sense, caution and carefulness are factors which

CANNOT be built into this tumble dryer. These

factors MUST BE supplied by the person(s)

installing, maintaining or operating the tumble

dryer.

Always contact your dealer, distributor, service agent

or the manufacturer on any problems or conditions you

do not understand.

To reduce the risk of electric shock, fire,

explosion, serious injury or death:

• Disconnect electric power to the tumble

dryer before servicing.

• Never start the tumble dryer with any

guards/panels removed.

• Whenever ground wires are removed

during servicing, these ground wires

must be reconnected to ensure that the

tumble dryer is properly grounded.

W240R1

WARNING

Repairs that are made to your products by

unqualified persons can result in hazards

due to improper assembly or adjustments

subjecting you, or the inexperienced

person making such repairs, to the risk of

serious injury, electrical shock, or death.

W007

WARNING

If you or an unqualified person perform

service on your product, you must assume

the responsibility for any personal injury or

property damage which may result. The

manufacturer will not be responsible for

any injury or property damage arising from

improper service and/or service

procedures.

W008

CAUTION

670304901R6

Safety Information

Locating an Authorized Service

Person

Alliance Laundry Systems is not responsible for

personal injury or property damage resulting from

improper service. Review all service information

before beginning repairs.

Warranty service must be performed by an

authorized technician, using authorized factory

parts. If service is required after the warranty

expires, Alliance Laundry Systems also

recommends contacting an authorized technician

and using authorized factory parts.

Safety Warnings and Decals

SAFETY WARNINGS and decals have been provided

in key locations to remind you of important precautions

for the safe operation and maintenance of your tumble

dryer. Please take the time to review these warnings

before proceeding with service work.

All decals have been designed and applied to withstand

washing and cleaning. Decals should be checked

periodically to be sure they have not been damaged,

removed, or painted.

Safety Precautions for Servicing

Tumble Dryers

Prior to servicing tumble dryer:

•Disconnect electrical service and “lockout” to

prevent unintentional connection.

•Shut off supply gas valve.

•Allow machine to cool prior to servicing.

After servicing tumble dryer:

•Control/access panels must be reinstalled.

•Motor/drive/belt guards must be reinstalled.

•Contactor/junction/accessory box covers must

be reinstalled.

•Use a non-corrosive leak detection solution to

check all pipe connections for gas leaks. DO

NOT USE AN OPEN FLAME TO CHECK

FOR GAS LEAKS!

•The loading door switch, lint door switch and

airflow switch must be operating properly.

70304901R6 7

Section 2

Introduction

Model Identification

Information in this manual is applicable to these models.

Gas Steam Electric

T30

CHD30STG2-CAT30L

CHD30STG2-CAT30N

CHD30STG2-CTT30L

CHD30STG2-CTT30N

CHD30STG2-CUT30L

CHD30STG2-CUT30N

CKT30N

DR335

DR335G2-BKT30N

DRST30G2-BAT30L

DRST30G2-BAT30N

DRST30G2-BTT30D

DRST30G2-BTT30L

DRST30G2-BTT30N

DRST30G2-BUT30L

DRST30G2-BUT30N

GAT30L

GAT30N

GKT30N

GTT30L

GTT30N

GUT30L

GUT30N

HAT30L

HAT30N

HKT30N

HTT30D

HTT30L

HTT30N

HUT30L

HUT30N

IPD30STG2

ITT30L

ITT30N

KAT30L

KAT30N

KKT30N

KTT30L

KTT30N

KUT30L

KUT30N

LAT30L

LAT30N

LKT30N

LTT30L

LTT30N

LUT30L

LUT30N

MTT30N

NTT30N

PAT30L

PAT30N

PKT30N

PTT30L

PTT30N

PUT30L

PUT30N

SAT30L

SAT30N

SKT30N

STT30D

STT30L

STT30N

SUT30L

SUT30N

UAT30L

UAT30N

UKT30N

UTT30L

UTT30N

UUT30L

UUT30N

CHD30STS2-CTT30S

CHD30STS2-CUT30S

DRST30S2-BTT30S

DRST30S2-BUT30S

GTT30S

GUT30S

HTT30S

HUT30S

IPD30STS2

ITT30S

KTT30S

KUT30S

LTT30S

LUT30S

PTT30S

PUT30S

STT30S

SUT30S

UTT30S

UUT30S

CHD30STE2-CTT30E

CHD30STE2-CUT30E

DRST30E2-BTT30E

DRST30E2-BUT30E

GTT30E

GUT30E

HTT30E

HUT30E

IPD30STE2

ITT30E

KTT30E

KUT30E

LTT30E

LUT30E

PTT30E

PUT30E

STT30E

SUT30E

UTT30E

UUT30E

T45

CKT45N

CTT45L

CTT45N

DR445G2-BAT45L

DR445G2-BAT45N

DR445G2-BKT45N

DR445G2-BTT45D

DR445G2-BTT45L

DR445G2-BTT45N

DR445G2-BUT45L

DR445G2-BUT45N

DRST45G2-BAT45L

DRST45G2-BAT45N

DRST45G2-BTT45D

DRST45G2-BTT45L

DRST45G2-BTT45N

DRST45G2-BUT45L

DRST45G2-BUT45N

GAT45L

GAT45N

GKT45N

GTT45L

GTT45N

GUT45L

GUT45N

HAT45L

HAT45N

HKT45N

HTT45D

HTT45L

HTT45N

HUT45L

HUT45N

IPD45STG2

ITT45L

ITT45N

KAT45L

KAT45N

KKT45N

KTT45L

KTT45N

KUT45L

KUT45N

MTT45N

NTT45N

SAT45L

SAT45N

SKT45N

STT45D

STT45L

STT45N

SUT45L

SUT45N

UAT45L

UAT45N

UKT45N

UTT45L

UTT45N

UUT45L

UUT45N

Not Applicable Not Applicable

See next page for Control Suffixes

870304901R6

Introduction

Includes models with the following control suffixes:

3O – DX4 OPL EO – LED OPL NY – NetMaster, prep for card

3V – DX4 vended KC – single coin QT – dual digital timer

3X – DX4 prep for coin KX – prep for coin SD – single drop

BC – basic electronic, coin KY – prep for card SX – single drop, prep for coin

BG – basic electronic, OPL mode LC – network adaptable coin WC – network ready coin

BL – basic electronic, central pay LX – network adaptable, prep for coin WX – network ready, prep for coin

BX – basic electronic, prep for coin LY – network adaptable, prep for card WY – network ready, prep for card

BY – basic electronic, prep for card NC – NetMaster coin ZC – NetMaster network coin

DO – DMP OPL NJ – micro, prep single card reader ZR – NetMaster network card

DV – DMP vended NR – NetMaster card ZX – NetMaster network, prep for coin

DX – DMP prep for coin NX – NetMaster, prep for coin ZY – NetMaster network, prep for card

This manual suits for next models

170

Table of contents

Other Alliance Laundry Systems Dryer manuals

Alliance Laundry Systems

Alliance Laundry Systems Clothes dryers User manual

Alliance Laundry Systems

Alliance Laundry Systems JCD32DG User manual

Alliance Laundry Systems

Alliance Laundry Systems DC0220SFG User manual

Alliance Laundry Systems

Alliance Laundry Systems ADG3SRGS117TW01 User manual

Alliance Laundry Systems

Alliance Laundry Systems 513218R5 User manual

Alliance Laundry Systems

Alliance Laundry Systems DRY722C-SVG Guide

Alliance Laundry Systems

Alliance Laundry Systems D0582 User manual

Alliance Laundry Systems

Alliance Laundry Systems LWS01M series User manual

Alliance Laundry Systems

Alliance Laundry Systems SDE807 Guide

Alliance Laundry Systems

Alliance Laundry Systems DR3000WG User manual

Alliance Laundry Systems

Alliance Laundry Systems 907003062 User manual

Alliance Laundry Systems

Alliance Laundry Systems TMB795C User manual

Alliance Laundry Systems

Alliance Laundry Systems Speed Queen FF7009WN User manual

Alliance Laundry Systems

Alliance Laundry Systems SE5130 Assembly instructions

Alliance Laundry Systems

Alliance Laundry Systems UniLinc 35 Series User manual

Alliance Laundry Systems

Alliance Laundry Systems T463PE1A Operating instructions

Alliance Laundry Systems

Alliance Laundry Systems DR5000WG User manual

Alliance Laundry Systems

Alliance Laundry Systems CA120L Owner's manual

Alliance Laundry Systems

Alliance Laundry Systems LTZ87A*H0902 Series User manual

Alliance Laundry Systems

Alliance Laundry Systems 25 Pound Capacity User manual

Alliance Laundry Systems

Alliance Laundry Systems 70420801 User manual

Alliance Laundry Systems

Alliance Laundry Systems DRY2024N User manual

Alliance Laundry Systems

Alliance Laundry Systems UA025L User manual

Alliance Laundry Systems

Alliance Laundry Systems DR7000WE User manual

Popular Dryer manuals by other brands

Bosch

Bosch WTA79200GB Installation and operating instructions

Amana

Amana W10233410A Use and care guide

Miele

Miele TWH 780 WP operating instructions

Asko

Asko T760 user guide

Bosch

Bosch Logixx 10 WTB76556GB Instruction manual and installation instructions

STIEBEL ELTRON

STIEBEL ELTRON Ultronic S Operation and installation

Electrolux

Electrolux EW2H328R2 user manual

Beko

Beko DS8433RX1M user manual

Dawlance

Dawlance Spinner DS 6000 C owner's manual

Electrolux

Electrolux TP5080TW user manual

AEG

AEG TR838P4OB user manual

Indesit

Indesit IDV 75 instruction manual

Infiniton

Infiniton SD-DG85C manual

BOMANN

BOMANN WT 5019 instruction manual

Asko

Asko T793C operating instructions

Kenmore

Kenmore 8041 - 5.8 cu. Ft. Capacity Electric Dryer installation instructions

Frigidaire

Frigidaire CAQE7077KW0 use & care

Bosch

Bosch WTX8HKM9SN User manual and installation instructions