Alliance Laundry Systems CHD25G2 Operating instructions

www.comlaundry.com

Troubleshooting

Part No. 70380601R3

September 2009

Drying Tumblers

25 Pound Capacity

30 Pound Capacity

35 Pound Capacity

55 Pound Capacity

Starting Serial No. 0602004144

Refer to Page 7 for Model Numbers

START

HIGH

TEMP

MED

TEMP

LOW

TEMP

HEAT

123

SELECT

TEMP

INSERT

COIN

PUSH

START

the expressed written consent of the publisher.

70380601 1

Table of

Contents

Section 1 – Safety Information .......................................................... 4

Locating an Authorized Service Person ............................................... 6

Safety Warnings and Decals................................................................. 6

Safety Precautions for Servicing Tumblers.......................................... 6

Section 2 – Introduction..................................................................... 7

Model Identification ............................................................................. 7

Serial Plate Location............................................................................. 9

Customer Service.................................................................................. 9

Wiring Diagram.................................................................................... 9

How a Tumbler Works ......................................................................... 10

Section 3 – Troubleshooting............................................................... 11

1. Tumbler Does Not Start........................................................... 12

2. Motor Does Not Start............................................................... 13

3. Motor Overload Protector Cycles Repeatedly......................... 14

4. Motor Runs But Cylinder Does Not Turn................................ 15

5. Motor Does Not Stop............................................................... 16

6. Burner Does Not Ignite............................................................ 17

7. Burner Ignites and Goes Out Repeatedly................................. 20

8. Burner Does Not Shut Off ....................................................... 21

9. Clothes Do Not Dry ................................................................. 22

10. Tumbler Overheating............................................................... 24

11. Burner Not Burning Properly................................................... 25

12. Loading Door Opens During Operation................................... 26

13. Cylinder Continues to Spin with Door Open........................... 27

14. Coin Does Not Fall into Coin Vault or Coin Drop Sensor Does Not

Section 4 – Adjustments..................................................................... 29

15. Loading Door Switch............................................................... 29

16. Loading Door Strike................................................................. 29

Section 5 – Micro Display Control (MDC) Troubleshooting.......... 30

Models with BC, BL, BX and BY Control Suffixes

17. Coins Ignored When Entered................................................... 30

18. Control Has No Display........................................................... 31

19. Door Open Indicator ................................................................ 33

20. Motor Will Not Start/Run........................................................ 35

21. Unit Will Not Heat – Gas......................................................... 39

22. Unit Will Not Heat – Steam..................................................... 42

23. Unit Will Not Heat – Electric .................................................. 45

24. Error Codes.............................................................................. 48

Gas and Steam Models

Control Circuit Schematic.................................................................49

Control Circuit Connection...............................................................50

Gas and Steam Models

Control Box Schematic.....................................................................51

Control Box Connection ...................................................................52

270380601

Gas and Steam Models

Control Circuit Schematic.................................................................53

Gas and Steam Models

Control Circuit Schematic.................................................................54

Gas and Steam Models

Control Box Schematic.....................................................................55

Control Box Connection ...................................................................56

Electric Models

Control Circuit Schematic.................................................................57

Control Circuit Connection...............................................................58

Electric Models

Control Box Connection ...................................................................59

Control Box Schematic.....................................................................60

Section 6 – NetMaster Troubleshooting ........................................... 61

Models with NC, NR, NX, NY, ZC, ZR, ZX and ZY

Control Suffixes

25. No Infra-red (IR) Communication........................................... 61

26. Coins Ignored When Entered................................................... 62

27. Control Has No Display........................................................... 63

28. Door Open Indicator ................................................................ 65

29. Motor Will Not Start/Run........................................................ 67

30. Unit Will Not Heat – Gas......................................................... 71

31. Unit Will Not Heat – Steam..................................................... 74

Section 7 – Hybrid Timer Control Troubleshooting....................... 76

Models with QT, SD and SX Control Suffixes

32. Coins Ignored When Entered................................................... 76

33. Control Has No Display – OPL Models .................................. 77

34. Display Flashes “dr” With Door Closed – OPL Models ......... 80

35. Vend Satisfied, No In Use LED – Coin Models...................... 83

36. In Use LED Lit, No Motor Run – Coin Models...................... 87

37. Motor Will Not Start/Run – Coin Models ............................... 90

38. Motor Will Not Start/Run – OPL Models................................ 93

39. Unit Will Not Heat – Gas – Coin Models................................ 96

40. Unit Will Not Heat – Gas – OPL Models................................ 99

41. Unit Will Not Heat – Electric OPL.......................................... 102

42. Error Codes.............................................................................. 106

Section 8 – On Premise Micro Control Troubleshooting................ 107

Models with OM Control Suffix

43. Control Has No Display........................................................... 108

44. Door Open Indicator ................................................................ 110

45. Motor Will Not Start/Run........................................................ 113

46. Unit Will Not Heat – Gas......................................................... 116

47. Unit Will Not Heat – Steam..................................................... 119

48. Unit Will Not Heat – Electric .................................................. 122

49. Error Codes.............................................................................. 125

70380601 3

Section 9 – Quantum Control Troubleshooting............................... 126

Models with LC, LX, LY, WC, WX and WY Control Suffixes

50. No Infrared Communication.................................................... 127

51. Coins Ignored When Entered................................................... 128

52. No Display ............................................................................... 129

53. “Door Open” Indicator............................................................. 131

54. No Start/Run ............................................................................ 133

55. Unit Will Not Heat – Gas......................................................... 135

56. Unit Will Not Heat – Steam..................................................... 138

57. Unit Will Not Heat – Electric .................................................. 140

58. CE Models No Display............................................................ 143

59. CE Models “Door Open” Indicator.......................................... 145

60. CE Models No Start/Run ......................................................... 147

61. CE Models Will Not Heat – Gas/Steam................................... 149

62. CE Models Will Not Heat – Electric ....................................... 152

470380601

Section 1

Safety Information

Throughout this manual and on machine decals, you

will find precautionary statements (“CAUTION”,

“WARNING”, and “DANGER”) followed by specific

instructions. These precautions are intended for the

personalsafety oftheoperator, user, servicer,and those

maintaining the machine.

Additional precautionary statements (“IMPORTANT”

and “NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used

to inform the reader of specific procedures where

minor machine damage will occur if the procedure

is not followed.

NOTE: The word “NOTE” is used to communicate

installation, operation, maintenance or servicing

information that is important but not hazard

related.

In the interest of safety, some general precautions

relating to the operation of this machine follow.

Danger indicates an imminently hazardous

situation that, if not avoided, will cause

severe personal injury or death.

DANGER

Warning indicates a hazardous situation

that, if not avoided, could cause severe

personal injury or death.

WARNING

Caution indicates a hazardous situation

that, if not avoided, may cause minor or

moderate personal injury or property

damage.

CAUTION

• Failure to install, maintain and/or operate

this product according to the

manufacturer’s instructions may result in

conditions which can produce serious

injury, death and/or property damage.

• Do not repair or replace any part of the

product or attempt any servicing unless

specifically recommended or published

in this Service Manual and unless you

understand and have the skills to carry

out the servicing.

• Whenever ground wires are removed

during servicing, these ground wires

must be reconnected to ensure that the

product is properly grounded and to

reduce the risk of fire, electric shock,

serious injury or death. W006R2

WARNING

70380601 5

Safety Information

IMPORTANT INFORMATION: During the

lifetime of a tumbler, it may require service. The

information contained in this manual was written

and is intended for use by qualified service

technicians who are familiar with the safety

procedures required in the repair of a tumbler, and

who are equipped with the proper tools and testing

equipment.

NOTE: The WARNING and IMPORTANT

instructionsappearinginthis manualarenot meant

to cover all possible conditions and situations that

may occur. It must be understood that common

sense, caution and carefulness are factors which

CANNOT be built into this tumbler. These factors

MUST BE supplied by the person(s) installing,

maintaining or operating the tumbler.

Always contact your dealer, distributor, service agent

or the manufacturer on any problems or conditions you

do not understand.

To reduce the risk of electric shock, fire,

explosion, serious injury or death:

• Disconnect electric power to the tumbler

before servicing.

• Never start the tumbler with any guards/

panels removed.

• Whenever ground wires are removed

during servicing, these ground wires

must be reconnected to ensure that the

tumbler is properly grounded. W240

WARNING

Repairs that are made to your products by

unqualified persons can result in hazards

due to improper assembly or adjustments

subjecting you, or the inexperienced

person making such repairs, to the risk of

serious injury, electrical shock, or death.W007

WARNING

If you or an unqualified person perform

service on your product, you must assume

the responsibility for any personal injury or

property damage which may result. The

manufacturer will not be responsible for

any injury or property damage arising from

improper service and/or service

procedures. W008

CAUTION

670380601

Safety Information

Locating an Authorized Service

Person

Alliance Laundry Systems is not responsible for

personal injury or property damage resulting from

improper service. Review all service information

before beginning repairs.

Warranty service must be performed by an

authorized technician, using authorized factory

parts. If service is required after the warranty

expires, Alliance Laundry Systems also

recommends contacting an authorized technician

and using authorized factory parts.

Safety Warnings and Decals

SAFETY WARNINGS and decals have been provided

inkey locations toremindyou ofimportant precautions

forthe safe operation and maintenance ofyour tumbler.

Please take the time to review these warnings before

proceeding with service work.

All decals have been designed and applied to withstand

washing and cleaning. Decals should be checked

periodically to be sure they have not been damaged,

removed, or painted.

Safety Precautions for Servicing

Tumblers

Prior to servicing tumbler:

•Disconnect electrical service and “lockout” to

prevent unintentional connection.

•Shut off supply gas valve.

•Allow machine to cool prior to servicing.

After servicing tumbler:

•Control/access panels must be reinstalled.

•Motor/drive/belt guards must be reinstalled.

•Contactor/junction/accessory box covers must

be reinstalled.

•Use a non-corrosive leak detection solution to

check all pipe connections for gas leaks. DO

NOT USE AN OPEN FLAME TO CHECK

FOR GAS LEAKS!

•The loading door switch, lint door switch and

airflow switch must be operating properly.

70380601 7

Section 2

Introduction

Model Identification

Information in this manual is applicable to these models:

Gas Steam Electric

Pound

CHD25G2-CA025L

CHD25G2-CA025N

CHD25G2-CT025L

CHD25G2-CT025N

CHD25G2-CU025L

CHD25G2-CU025N

DR25G2-BA025L

DR25G2-BA025N

DR25G2-BT025L

DR25G2-BT025N

DR25G2-BU025L

DR25G2-BU025N

GA025L

GA025N

GT025L

GT025N

GU025L

GU025N

HA025L

HA025N

HT025L

HT025N

HU025L

HU025N

IPD25G2-IT025L

IPD25G2-IT025N

KA025L

KA025N

KT025L

KT025N

KU025L

KU025N

LA025L

LA025N

LT025L

LT025N

LU025L

LU025N

PA025L

PA025N

PT025L

PT025N

PU025L

PU025N

SA025L

SA025N

ST025L

ST025N

SU025L

SU025N

UA025L

UA025N

UT025L

UT025N

UU025L

UU025N

YT025L

YT025N

CHD25S2-CT025S

CHD25S2-CU025S

DR25S2-BT025S

DR25S2-BU025S

GT025S

GU025S

HT025S

HU025S

IPD25S2-IT025S

KT025S

KU025S

LT025S

LU025S

PT025S

PU025S

ST025S

SU025S

UT025S

UU025S

YT025S

CHD25E2-CT025E

CHD25E2-CU025E

DR25E2-BT025E

DR25E2-BU025E

GT025E

GU025E

HT025E

HU025E

IPD25E2-IT025E

KT025E

KU025E

LT025E

LU025E

PT025E

PU025E

ST025E

SU025E

UT025E

UU025E

YT025E

Pound

CHD30G2-CA030L

CHD30G2-CA030N

CHD30G2-CT030L

CHD30G2-CT030N

CHD30G2-CU030L

CHD30G2-CU030N

DR30G2-BA030L

DR30G2-BA030N

DR30G2-BT030D

DR30G2-BT030L

DR30G2-BT030N

DR30G2-BU030L

DR30G2-BU030N

GA030L

GA030N

GT030L

GT030N

GU030L

GU030N

HA030L

HA030N

HT030D

HT030L

HT030N

HU030L

HU030N

IPD30G2-IT030L

IPD30G2-IT030N

KT030L

KT030N

LA030L

LA030N

LT030L

LT030N

LU030L

LU030N

PA030L

PA030N

PT030L

PT030N

PU030L

PU030N

SA030L

SA030N

ST030D

ST030L

ST030N

SU030L

SU030N

UA030L

UA030N

UT030L

UT030N

UU030L

UU030N

YT030L

YT030N

CHD30S2-CT030S

CHD30S2-CU030S

DR30S2-BT030S

DR30S2-BU030S

GT030S

GU030S

HT030S

HU030S

IPD30S2-IT030S

KT030S

LT030S

LU030S

PT030S

PU030S

ST030S

SU030S

UT030S

UU030S

YT030S

CHD30E2-CT030E

CHD30E2-CU030E

DR30E2-BT030E

DR30E2-BU030E

GT030E

GU030E

HT030E

HU030E

IPD30E2-IT030E

KT030E

LT030E

LU030E

PT030E

PU030E

ST030E

SU030E

UT030E

UU030E

YT030E

Models continued on next page.

870380601

Introduction

Includes models with the following control suffixes:

Pound

AT035L

AT035N

CHD35G2-CA035L

CHD35G2-CA035N

CHD35G2-CT035L

CHD35G2-CT035N

CHD35G2-CU035L

CHD35G2-CU035N

DR35G2-BA035L

DR35G2-BA035N

DR35G2-BT035L

DR35G2-BT035N

DR35G2-BU035L

DR35G2-BU035N

GA035L

GA035N

GT035L

GT035N

GU035L

GU035N

HA035L

HA035N

HT035L

HT035N

HU035L

HU035N

IPD35G2-IT035L

IPD35G2-IT035N

KA035L

KA035N

KT035L

KT035N

KU035L

KU035N

LA035L

LA035N

LT035L

LT035N

LU035L

LU035N

PA035L

PA035N

PT035L

PT035N

PU035L

PU035N

SA035L

SA035N

ST035L

ST035N

SU035L

SU035N

UA035L

UA035N

UT035L

UT035N

UU035L

UU035N

YT035L

YT035N

AT035S

CHD35S2-CT035S

CHD35S2-CU035S

DR35S2-BT035S

DR35S2-BU035S

GT035S

GU035S

HT035S

HU035S

IPD35S2-IT035S

KT035S

KU035S

LT035S

LU035S

PT035S

PU035S

ST035S

SU035S

UT035S

UU035S

YT035S

YU035S

AT035E

CHD35E2-CT035E

CHD35E2-CU035E

DR35E2-BT035E

DR35E2-BU035E

GT035E

GU035E

HT035E

HU035E

IPD35E2-IT035E

KT035E

KU035E

LT035E

LU035E

PT035E

PU035E

ST035E

SU035E

UT035E

UU035E

YT035E

YU035E

Pound

CA055L

CA055N

CT055L

CT055N

CU055L

CU055N

GT055L

GT055N

HA055L

HA055N

HT055D

HT055L

HT055N

HU055L

HU055N

IPD55G2-IT055L

IPD55G2-IT055N

KT055L

KT055N

SA055L

SA055N

ST055D

ST055L

ST055N

SU055L

SU055N

UA055L

UA055N

UT055L

UT055N

UU055L

UU055N

Not

Applicable

CT055E

CU055E

GT055E

HT055E

HU055E

IPD55E2-IT055E

KT055E

ST055E

SU055E

UT055E

UU055E

3O – DX4 OPL LC – network adaptable coin SX – single drop, prep for coin

3V – DX4 vended LX – network adaptable, prep for coin WC – network ready coin

3X – DX4 prep for coin LY – network adaptable, prep for card WX – network ready, prep for coin

BC – basic electronic, coin NC – NetMaster coin WY – network ready, prep for card

BL – basic electronic, central pay NR – NetMaster card ZC – NetMaster network coin

BX – basic electronic, prep for coin NX – NetMaster, prep for coin ZR – NetMaster network card

BY – basic electronic, prep for card NY – NetMaster, prep for card ZX – NetMaster network, prep for coin

DO – DMP OPL OM – OPL micro ZY – NetMaster network, prep for card

DV – DMP vended QT – dual digital timer

DX – DMP prep for coin SD – single drop

Gas Steam Electric

This manual suits for next models

368

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