AJAX Hub Hybrid User manual
Hub Hybrid User Manual
Updated June 3, 2022
Hub Hybrid is a hybrid control panel of the Ajax security system. Compatible
with wired and wireless Ajax devices. Controls the operation of connected
devices, interacts with the user and the security company. Intended for indoor
installation.
Hub Hybrid needs Internet access to connect to the Ajax Cloud service.
Available communication channels: Ethernet and two SIM cards. The hub is
available in two versions: with 2G and 2G/3G/4G (LTE) modem.
Functional elements
Casing elements
Buy Hub Hybrid
Board elements
1. Screws that secure the casing lid. Unscrew with a bundled hexagon key (Ø 4
mm).
2. A part with mounts for a backup battery.
Battery not included.
3. QR code and ID (serial number) of the control panel.
4. Perforated part of the casing. Necessary for tamper triggering in case of any
attempt to detach the device from the surface. Do not break it off.
5. Perforated parts of the casing for the output of wires of the connected
detectors and devices.
. Cable fasteners.
Bus terminals
1. LED status indicator of the hub and connected communication channels.
2. LED status indicator of detectors connected to the hub bus.
3. Slot for micro SIM 1.
4. Slot for micro SIM 2.
5. Tamper button. Detects when the casing lid of Hub Hybrid (2G) / (4G) is
removed.
. QR code and ID (serial number) of the device.
7. Power cable connector.
. Ethernet cable connector.
9. Power button.
10. Terminals for connecting a 12 V backup battery.
11. Bus terminals for connecting wired devices.
12. Battery error indicator. Lights up in case of polarity reversal when
connecting the battery (when the battery “-” is connected to the terminal “+”
and vice versa).
Hub Hybrid (2G) / (4G) has 8 buses. Numbers from 1 to 8 are indicated on the
control panel board.
Bus terminals:
Observe the polarity and the order of connecting the wires when installing Fibra devices.
Operating principle
Hub Hybrid is a hybrid control panel of the Ajax security system. It controls the
operation of the entire system and connected devices.
1. 24 V — bus supply positive terminal.
2. A — first signal terminal.
3. B — second signal terminal.
4. GND — bus power ground terminal.
You can connect up to 100 wired and wireless Ajax devices to Hub Hybrid.
Connected devices protect against intrusion, fire, and flooding, and also allow
you to control electrical appliances according to scenarios or manually — in a
mobile app or by pressing the Button.
To monitor the operation of all security system devices, the hub communicates
with the connected devices using three :
1. Jeweller is a radio protocol for transmitting events and alarms from Ajax
wireless devices. The communication range is up to 2,000 m without obstacles:
walls, doors, or inter-floor constructions.
2. Wings is a radio protocol for transmitting photos from MotionCam and
MotionCam Outdoor detectors. The communication range is up to 1,700 m
without obstacles: walls, doors, or inter-floor constructions.
3. Fibra is a wired protocol for transmitting events and alarms from Ajax bus
devices. The communication range is up to 2,000 m when connected via twisted
pair U/UTP cat.5.
If a detector is triggered, the system raises an alarm in less than a second,
regardless of the communication protocol. In case of an alarm, the hub
activates the sirens, starts the scenarios, and notifies the security company’s
monitoring station and all users.
Anti-sabotage protection
Hub Hybrid has 3 communication channels for connecting to the Ajax Cloud
server: Ethernet and two SIM cards. This allows you to connect the device to
three different communication providers at the same time. If one of the
communication channels is unavailable, the hub will automatically switch to
encrypted protocols
Learn more about Jeweller
Learn more about Wings
Learn more about Fibra
another one and inform the control panel of the security company and
system users.
When a jamming attempt is detected, the system switches to an idle radio
frequency and sends notifications to the control panel of the security
company and to system users.
The hub regularly checks the quality of communication with all connected
devices. If any device loses connection with the control panel, upon expiry
of the time specified by the administrator, all system users (depending on
the settings), as well as the monitoring station of the security company, will
receive a notification about the incident.
No one can turn off the hub unnoticed, even when the facility is disarmed. If
an intruder tries to open the hub casing, the tamper button will trigger
immediately. The alarm notification will be sent to the security company and
to system users.
The hub rechecks Ajax Cloud connection at regular intervals. The ping
period is specified in the hub settings. If a minimum ping period is set, the
server may notify the users and the security company in as little as 60
seconds after the connection is lost.
What is security system jamming
Learn more
What is a tamper
Learn more
The 7 A∙h backup battery can be connected to the hub, which can provide a
system of 30 detectors with backup power for 60 hours.
Use 12 V⎓ batteries with a capacity of 4 or 7 A∙h. There are special mounts
for batteries in the control panel casing.
You can use batteries of a different capacity, which suit the hub size and
feature the full charging time of no more than 30 hours. The maximum
battery charging current from the Hub Hybrid is 500 mA. The maximum
dimensions of the battery to be installed in the casing are 151 × 65 × 94 mm,
and the weight is 5 kg.
OS Malevich
Hub Hybrid is run by the real-time operating system OS Malevich. It is protected
from viruses and cyber-attacks.
OS Malevich brings new features and functionality to the Ajax security system
through over-the-air updates. The update does not require the involvement of an
installation engineer or user.
The update takes up to 2 minutes with the security system disarmed and the
external power supply and backup battery connected.
Indication
How OS Malevich updates
Depending on the state of communication between the control panel and the
Ajax Cloud server, the Hub Hybrid LED indicator lights up in three colours: white,
red, or green.
The LED indicator is not visible when the casing lid is closed. It is used during
the Hub Hybrid connection and setup phase. Later on, the state of the device
can be monitored in the Ajax app.
Indication Event Note
Lights up white.
At least two communication
channels are connected:
Ethernet and one or two SIM
cards.
When operating on a backup
battery only, the indicator will
blink every 10 seconds.
Lights up green.
One communication channel
is connected: Ethernet or
one/two SIM cards. When operating on a backup
battery only, the indicator will
blink every 10 seconds.
Lights up red.
The hub has no connection to
the Internet or the Ajax Cloud
service.
When operating on a backup
battery only, the indicator will
blink every 10 seconds.
The external power supply is
disconnected
(if there is a connected backup
battery).
Lights up continuously for 3
minutes, then blinks every 10
seconds.
The colour of the indication
depends on the number of
connected communication
channels.
If you see an indication while using the system that is not listed in this user manual,
please contact the .
Ajax account
To set up the system, install the and create an account if
you don’t have one. Don’t create a new account for each hub since one account
can manage multiple security systems. Where necessary, you can configure
separate access rights for each hub.
Learn more
Ajaxsupportservice
PRO version of the app
User settings, systems, and parameters of connected devices are stored in the
hub. Changing the hub administrator, adding or removing users does not reset
the settings of devices connected to the hub.
Hub Hybrid can only be added and configured in Ajax PRO apps.
Connecting the hub to Ajax Cloud
Hub Hybrid needs Internet access to connect to the Ajax Cloud server.
Connection is needed for the operation of Ajax apps, remote setup and
management of the system, and for sending push notifications to users.
Hub Hybrid is connected to the Internet via Ethernet and two SIM cards.
Connect all communication channels to achieve greater reliability and
availability of the system.
To connect the hub to Ajax Cloud:
How to register a PRO
1. Unscrew the screws securing the casing, if installed. Unscrew with a Ø 4
mm hexagon key. This hexagon key is included in the control panel set.
2. Remove the casing lid of the hub.
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