Xerox PHASER 340 Configuration guide

Cleaning for media tray jams: media pick rollers

Approximate time to complete: 5 minutes

If you are experiencing media feeding problems including mispicks and

multiple picks at the standard (upper) media tray, you can generally correct

the problem by cleaning the media-pick rollers and the media pick pad with

isopropyl alcohol.

The printer guides you through the necessary steps to perform cleaning.

You will need the pick roller cleaning tray included in the cleaning kit when

you run the

Clean: Media Tray Jams

routine from the printer’s front

panel.

Note

Media picking problems can also occur when the maintenance

tray is not properly latched. You may need to remove and re-latch

the maintenance tray to cure a media picking problem. Refer to

the information on replacing the maintenance tray for detailed

instructions.

When the printer is on and the

Ready

message appears, press the

Clean

button. The printer displays the first selection in the menu:

Clean:Light Stripes

<---- Clean Test

Press the left arrow

(<---)

button until the following message

appears:

Clean:Media Tray Jams

<---- Clean Test

Press the

Clean

button once again.

The following message appears:

Print Instructions?

Continue Print

If you want a printout of the procedure press

, otherwise

press

Continue

When you press

Continue

, a front panel message prompts you

to install the cleaning tray in the media tray.

Remove the media tray from the printer. Remove all print

media from the media tray.

Remove the cleaning tray from the cleaning kit and open the

tray lid to reveal the cleaning tray sponge.

Dampen the cleaning tray sponge with isopropyl alcohol (

);

a bottle is provided in the cleaning kit for dispensing the

alcohol. Alternately, you can squeeze the alcohol from a

pre-soaked alcohol wipe packet to moisten the cleaning tray

sponge (

Caution

Do not use

rubbing alcohol

because it can contain water and

oils that leave undesirable residue on the printer parts. Never

use

water

to clean the printer’s internal components. Failure

to follow these instructions may invalidate your printer’s

warranty.

9101-27

Place the cleaning tray in the media tray so that the tray’s

sponge pad is nearest the paper tray’s handle. Press the two

tabs underneath the cleaning tray into the two square notches

provided in the media tray.

Insert the media tray with the cleaning tray into the printer.

Press the

Clean

button. The printer cleans the media-pick roller

while displaying the following message:

Cleaning

9101-26

When the cleaning operation is complete, the following message

appears:

Remove Cleaning Tray

Remove the media tray from the printer.

10.

Remove the cleaning tray from the media tray.

11.

Examine the pick pad located inside the media tray near the paper

tray’s handle. If it is coated with dust, clean the pick pad using an

alcohol-soaked wipe.

9101-71

12.

Reload media in the media tray. Replace the media tray in the

printer.

13.

The front panel re-displays the following message:

Clean:Media Tray Jams

<---- Clean Test

14.

Press the button to return to normal operation.

15.

Store the cleaning tray in its original packaging for later use.

Source: 070-9101-03 C4

9101-00

Exit

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