Xerox Phaser 5500 series Guide

Phaser® 5500 Laser Printer

4-3

Paper Jams

This topic includes:

■"Jam at A" on page 4-4

■"Jam at B" on page 4-5

■"Jam at B and C" on page 4-8

■"Jam at C" on page 4-12

■"Jam at D" on page 4-14

■"Jam at D and A" on page 4-15

■"Jam at E" on page 4-18

■"Jam at F" on page 4-21

■"Jam at G" on page 4-22

■"Jam at H" on page 4-24

■"Jam at the Stacker Upper Tray" on page 4-25

■"Paper Size Jam in Tray 1 (MPT)" on page 4-26

■"Paper Size Jam in Trays 2-5" on page 4-28

■"Paper Size Jam in Tray 6" on page 4-30

■"Jam at Tray 2, 3, 4, or 5" on page 4-33

■"Jam at Tray 1 (MPT)" on page 4-35

■"Jam at Tray 2 and Door A" on page 4-37

■"Jam at Tray 3 and Door B" on page 4-41

■"Jam at Tray 4 or 5 and Door C" on page 4-46

■"Jam at Tray 6" on page 4-50

5500-07

5500-208

Paper Jams

Phaser® 5500 Laser Printer

4-4

Jam at A

Follow these steps to clear the jam.

Warning

Use caution; some components inside Door A may be hot.

1. Open Door A.

2. Pull the jammed paper out of the printer. If necessary, press the green handle to move the

paper to make it easier to remove. Confirm that all paper fragments are removed.

Videos are available with instructions for clearing paper jams. Videos are located

on the User Documentation CD-ROM and at www.xerox.com/office/5500support.

5500-001

5500-002

Paper Jams

Phaser® 5500 Laser Printer

4-5

3. Close Door A.

Jam at B

Follow these steps to clear the jam.

1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.

5500-003

5500-230

Paper Jams

Phaser® 5500 Laser Printer

4-6

2. Open Door B.

3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.

5500-004

5500-005

Paper Jams

Phaser® 5500 Laser Printer

4-7

4. Close Door B.

5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.

5500-006

5500-231

Paper Jams

Phaser® 5500 Laser Printer

4-8

Jam at B and C

Follow these steps to clear the jam.

1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.

2. Open Door B.

5500-230

5500-004

Paper Jams

Phaser® 5500 Laser Printer

4-9

3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.

4. Close Door B.

5500-005

5500-006

Paper Jams

Phaser® 5500 Laser Printer

4-10

5. Open Door C.

6. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.

5500-007

5500-008

Paper Jams

Phaser® 5500 Laser Printer

4-11

7. Close Door C.

8. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.

5500-009

5500-231

Paper Jams

Phaser® 5500 Laser Printer

4-12

Jam at C

Follow these steps to clear the jam.

1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.

2. Open Door C.

5500-230

5500-007

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