Xerox DocuPrint N17 User manual

The Xerox

DocuPrint N17 and

N17b Network Laser

Printers

User Guide

Version 1.8

copyrightable materials and information now allowed by statutory or

judicial law or hereinafter granted, including without limitation, material

generated from the software programs which are displayed on the screen

such as styles, templates, icons, screen displays, looks, etc.

XEROX®, The Document Company®, the stylized X, DocuPrint, and

N17 are trademarks of Xerox Corporation or its subsidiaries.

Adobe® and PostScript® are trademarks of Adobe Systems

Incorporated.

PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company.

IBM is a trademark of International Business Machines Corporation.

Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are

trademarks of Microsoft Corporation. Univers is a trademark of Linotype

AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation.

Centronics is a trademark of Centronics Corporation. Macintosh and

TrueType are trademarks of Apple Computer, Incorporated. OnPage is a

trademark of COMPUTER:applications, Inc. All other product names are

trademarks/tradenames of their respective owners.

PCL, PCL 5e and PCL 6 are trademarks of Hewlett Packard Company.

This printer contains an emulation of the Hewlett Packard PCL 5e and

PCL 6 command languages, recognizes HP PCL 5e and PCL 6

commands, and processes these commands in a manner comparable

with Hewlett Packard LaserJet printer products.

This product includes an implementation of LZW licensed under U.S.

Patent 4.558.302.

Notice Specifications described in this publication are subject to change without

notice. Use of some features may be limited by your hardware or

software configuration. Contact your dealer, Xerox, or Xerox Limited for

details.

Table of Contents i

DocuPrint N17/N17b User Guide ❖TOC-1

Chapter 1 Getting Started ............................................................... 1-1

DocuPrint N17 and N17b Models....................................1-2

User Documentation Roadmap.......................................1-3

Printed Documentation.................................................... 1-3

DocuPrint N17 Product CD...............................................1-4

Using the CDs..................................................................1-5

How Much of This Book Must I Read?............................1-6

Printer Components.........................................................1-7

Installing Your Printer......................................................1-8

Printing a Configuration Sheet .....................................1-10

Chapter 2 Printer Management Software and Drivers ............. 2-1

Using CentreWare DP with the DocuPrint N17..............2-2

DocuPrint N17 PCL Printer Drivers..................................2-3

DocuPrint N17 PostScript Printer Drivers .......................2-4

Driver Features.................................................................2-5

Installing CentreWare and Drivers..................................2-7

Configuring Your Drivers..................................................2-7

TOC-2 ❖DocuPrint N17/N17b User Guide

Chapter 3 Using the Control Panel ................................................ 3-1

Control Panel Features.....................................................3-2

The Display...................................................................... 3-3

Menu Options...................................................................3-4

Chapter 4 Paper Loading and Orientation ................................... 4-1

Selecting Paper.................................................................4-2

Storing Paper....................................................................4-5

Loading Paper...................................................................4-6

Using Tray 1.....................................................................4-6

Using the MBF................................................................. 4-9

Using the 500-sheet Paper Deck and Cassette................ 4-14

Using the High Capacity Feeder......................................4-17

Using the Envelope Feeder............................................. 4-20

Automatic Tray Switching.............................................4-22

Paper Size/Type Mismatch..............................................4-23

Duplex (Two-Sided) Printing.........................................4-24

Print Orientation and Control Panel Settings...................4-25

Chapter 5 Clearing Jams and Jam Recovery ................................ 5-1

Paper Jams........................................................................5-2

What Causes a Paper Jam? ..............................................5-2

Clearing Paper Jams.........................................................5-3

Tray 1 Jam....................................................................... 5-7

MBF Jam..........................................................................5-8

Tray 2 Jam with 500-sheet Paper Deck and Cassette........5-9

Tray 3 Jam with 500-sheet Paper Deck and Cassette......5-10

Tray 2 or Tray 3 Jam with 2,000-sheet HCF .................... 5-11

Envelope Feeder Jam......................................................5-12

OCT Jam........................................................................5-13

Duplex Module Jam.......................................................5-14

Paper Exit Jam................................................................5-15

EP Cartridge Jam............................................................5-16

DocuPrint N17/N17b User Guide ❖TOC-3

Paper Mismatch Jam......................................................5-17

Misfeed Jam at Startup.................................................. 5-18

Fuser Jam.......................................................................5-19

Chapter 6 Replacing Consumables ................................................ 6-1

Replacing the EP Cartridge..............................................6-2

Replacing the Fuser Cartridge/BTR..................................6-5

Chapter 7 Troubleshooting ............................................................. 7-1

Diagnostic Message Display............................................7-2

Printer Operation Problems.............................................7-3

Chapter 8 References ........................................................................ 8-1

Further References...........................................................8-2

Appendix A CE Declaration ................................................................ A-1

TOC-4 ❖DocuPrint N17/N17b User Guide

Chapter 1: Getting Started ❖1-1

Getting Started Chapter1

DocuPrint N17 and N17b Models .................................. 1-2

User Documentation Roadmap ..................................... 1-3

How Much of This Book Must I Read? .......................... 1-6

Printer Components ....................................................... 1-7

Installing Your Printer .................................................... 1-8

Printing a Configuration Sheet ................................... 1-10

DocuPrint N17 and N17b Models

1-2 ❖DocuPrint N17/N17b User Guide

DocuPrint N17

and N17b

Models

This book is for use with both the Xerox DocuPrint N17

and DocuPrint N17b Network Laser Printers. The

DocuPrint N17 contains all the components of the

DocuPrint N17b, plus the following:

• Ethernet 10Base2 and 10BaseT

• Audible buzzer

As this guide serves both printers, the DocuPrint N17b

will hereafter be referred to as the DocuPrint N17 except

in situations where information is specific to either

printer.

User Documentation Roadmap

Chapter 1: Getting Started ❖1-3

User

Documentation

Roadmap

Your DocuPrint N17 printer is packaged with

documentation in both printed form and on CD. There are

two CDs:

•Product CD, which contains documentation and

printer drivers.

•Printer Management Software CD, which contains

various Xerox-provided client software and the

documentation for it.

This section serves as a roadmap for the printed and CD

documentation

Printed

Documentation Your DocuPrint N17 printer was packaged with the

following pieces of printed documentation:

•Quick Install Guide, which shows you how to get your

printer up and running.

•User Guide (this book), which provides you with the

basic information needed to use your printer. (More

detailed user information is contained in the System

Administrator Guide on your Product CD.)

•Quick Network Install Guide, which briefly shows

you how to connect your printer to a network in your

specific environment. (More detailed Network/

Environment information is contained in the Technical

Information Guide on your Product CD.)

User Documentation Roadmap

1-4 ❖DocuPrint N17/N17b User Guide

DocuPrint N17

Product CD Your DocuPrint N17 printer was also packaged with a CD

that contains the following pieces of information:

•User Guide (electronic version of this book)

• Quick Network Install Guide

• System Administrator Guide

• Technical Information Guide

• A procedure to upgrade your printer software

The System Administrator Guide contains the following

information should you require it:

• Printer installation instructions, in Chapter 1.

• Installation instructions for all DocuPrint N17 options,

in Appendix C.

• Installation instructions for the EP cartridge and BTR

replacement, in Appendix B.

The System Administrator Guide also contains a

considerable amount of more detailed user information.

DocuPrint N17 printer drivers are also contained on the

Product CD. The majority of driver documentation is

provided via the Help files included with the drivers.

Sinced both the Product CD and the Printer Management

Software CD contain so much important information,

please ensure that you save them and keep them in a safe

place.

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