Xerox DocuPrint 92C NPS User manual

Xerox DocuPrint Network Printer Series

Guide to Performing Routine Maintenance

for Model 92C NPS

Version 7.1

August 2000

721P87431

Xerox Corporation

701 S. Aviation Boulevard

El Segundo, CA 90245

copyrightable material and information now allowed by statutory or

judicial law or hereinafter granted, including without limitation,

material generated from the software programs which are displayed

on the screen, such as icons, screen displays, looks, etc.

Printed in the United States of America.

Publication number: 721P87431

Xerox® and all Xerox products mentioned in this publication are

trademarks of Xerox Corporation. Products and trademarks of other

companies are also acknowledged.

Changes are periodically made to this document. Changes, technical

inaccuracies, and typographic errors will be corrected in subsequent

editions.

XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE iii

Laser safety

!Warning: Adjustments, use of controls, or performance of

procedures other than those specified herein may result in

hazardous light exposure.

The Xerox DocuPrint printers are certified to comply with the

performance standards of the U.S. Department of Health, Education,

and Welfare for Class 1 laser products. Class 1 laser products do not

emit hazardous radiation. The DocuPrint printers do not emit

hazardous radiation because the laser beam is completely enclosed

during all modes of customer operation.

The laser danger labels on the system are for Xerox service

representatives and are on or near panels or shields that must be

removed with a tool. DO NOT REMOVE LABELED PANELS OR

PANELS NEAR LABELS. ONLY XEROX SERVICE

REPRESENTATIVES HAVE ACCESS TO THESE PANELS.

Ozone information

This product produces ozone during normal operation. The amount

of ozone produced depends on copy volume. Ozone is heavier than

air. The environmental parameters specified in the Xerox installation

instructions ensure that concentration levels are within safe limits. If

you need additional information concerning ozone, call 1-800-828-

6571 to request the Xerox publication 600P83222, OZONE.

Operation safety

Your Xerox equipment and supplies have been designed and tested

to meet strict safety requirements. They have been approved by

safety agencies, and they comply with environmental standards.

Please observe the following precautions to ensure your continued

safety.

•Always connect equipment to a properly grounded electrical

outlet. If in doubt, have the outlet checked by a qualified

electrician.

!Warning: Improper connection of the equipment grounding

conductor may result in risk of electrical shock.

iv XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE

•Never use a ground adapter plug to connect equipment to an

electrical outlet that lacks a ground connection terminal.

•Always place equipment on a solid support surface with

adequate strength for its weight.

•Always use materials and supplies specifically designed for

your Xerox equipment. Use of unsuitable materials may result in

poor performance and may create a hazardous situation.

•Never move either the printer or the Printer Controller without

first contacting Xerox for approval.

•Never attempt any maintenance that is not specifically

described in this documentation.

•Never remove any covers or guards that are fastened with

screws. There are no operator-serviceable areas within these

covers.

•Never override electrical or mechanical interlocks.

•Never use supplies or cleaning materials for other than their

intended purposes. Keep all materials out of the reach of

children.

•Never operate the equipment if you notice unusual noises or

odors. Disconnect the power cord from the electrical outlet and

call service to correct the problem.

If you need any additional safety information concerning the

equipment or materials Xerox supplies, call Xerox Product Safety at

the following toll-free number in the United States:

1-800-828-6571

For customer outside the United States, contact your local Xerox

operating company.

XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE v

Table of contents

Laser safety iii

Ozone information iii

Operation safety iii

Introduction vii

About this guide vii

Contents vii

Conventions viii

Related publications ix

1. Feeder trays 1-1

Checking and loading feeder trays 1-1

Loading feeder trays 1-1

Guidelines for loading paper 1-2

Loading the trays 1-2

2. Output trays 2-1

Checking and unloading dual stacker trays 2-1

Checking and unloading the stitcher/stacker tray 2-3

Checking and unloading sample tray 2-4

3. Stitcher wire 3-1

4. Fuser lubricant and pressure roll wiper 4-1

Adding fuser lubricant 4-1

Replacing the pressure roll wiper 4-4

5. Inks 5-1

Adding dry ink 5-1

Exchanging Customer Changeable Units (CCUs) 5-5

Removing the CCU 5-5

Inserting a CCU 5-10

Storing the cart and CCU 5-11

6. Waste containers 6-1

Checking and replacing the developer waste container 6-1

Checking and replacing the dry ink waste container for 92C 6-3

TABLE OF CONTENTS

vi XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE

7. Bypass transport 7-1

Removing the bypass transport 7-2

Installing the bypass transport 7-4

8. Cleaning 8-1

Cleaning the keyboard, monitor, and the exterior of the Printer Controller 8-1

Cleaning the 4mm cartridge tape drive 8-2

9. Maintenance and support services 9-1

Xerox Customer Services Support Center 9-1

Xerox Documentation and Software Services 9-2

Xerox Font Center 9-2

Operator Training 9-2

Xerox Customer Education 9-3

Reporting billing meters 9-3

Index INDEX-1

XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE vii

Introduction

The Xerox DocuPrint Network Printer Series, Guide to Performing

Routine Maintenance for 92C NPS, describes how to perform basic

maintenance on the Xerox DocuPrint 92C NPS.

About this guide

This guide is designed for operators whose job consists of operating

each of the system components, running print jobs, solving simple

system problems, and performing basic maintenance tasks, such as

replenishing printer supplies.

Refer to the entire Xerox DocuPrint Network Printer Series for

information on other tasks required for printing with your DocuPrint

printer.

Users should have an understanding of Printer Controller operations.

Before using this guide, become familiar with its contents and

conventions.

Contents

This section lists the contents of this guide.

•Chapter 1, “Feeder trays,”provides information on how to load

feeder trays for your DocuPrint printer.

•Chapter 2, “Output trays,”describes how to unload output trays

for the DocuPrint printer.

•Chapter 3, “Stitcher wire,”provides information on how to

replace the stitcher wire spool, and on how to continue printing

when the spool is out of wire.

•Chapter 4, “Fuser lubricant and pressure roll wiper,”describes

how to refill the fuser agent reservoir, and how to replace the

pressure roll wiper.

•Chapter 5, “Inks,”describes how to add both black and color dry

ink, and how to replace the Customer Changeable Unit (CCU)

for the color dry ink.

•Chapter 6, “Waste containers,”provides information on how to

replace the developer and the dry ink waste containers.

•Chapter 7, “Bypass transport,”describes how to install and

remove the bypass transport.

•Chapter 8, “Cleaning,”provides instructions on how to clean the

various printing system components.

INTRODUCTION

viii XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE

•Chapter 9, “Maintenance and support services,”provides

information on how to call for service, order documentation, and

report meter readings.

Conventions

This guide uses the following conventions:

Italics—Document and library names are shown in italics (for

example, the Xerox DocuPrint Network Printer Series Guide to

Performing Routine Maintenance).

Note: Notes are hints that help you perform a task or understand

the text.

Caution: Cautions alert you to an action that could damage

hardware or software.

!Warning: Warnings alert you to conditions that may affect the

safety of people. !

INTRODUCTION

XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE ix

Related publications

The Xerox DocuPrint Network Printer Series includes the following

documents:

Decomposition Service and Tools Guide

Guide to Configuring and Managing the System

Guide to Managing Print Jobs

Guide to Performing Routine Maintenance

Guide to Submitting Jobs from the Client

Guide to Using Page Description Language

Installation Planning Guide

Messages Guide

System Overview Guide

Troubleshooting Guide

Glossary

Master Index

Customer Information Quick Reference Card

Printer Controller Commands Quick Reference Card

Submitting your Jobs from Macintosh Quick Reference Card

Submitting your Jobs from UNIX & DOS Quick Reference Card

Submitting your Jobs from Windows NT 4.0 (QuickPrint) Quick

Reference Card

Submitting your Jobs Using Windows NT 4.0 Drivers Quick

Reference Card

The documentation set also includes an electronic version, the

DocuPrint NPS Interactive Customer Documentation CD.

INTRODUCTION

x XEROX DOCUPRINT 92C NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE

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