Wilson Electronics AG Pro Quint 461104 User manual

Contents:

Package Contents ...............................................1

Antenna Kit Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Installation Diagram..............................................3

Before Getting Started............................................4

Quick Install Overview............................................5

Installing the Outside Antenna......................................6

Finding the Strongest Signal .......................................7

Installing the Inside Antenna .......................................9

Installing a Wilson Electronics Signal Booster. . . . . . . . . . . . . . . . . . . . . . . . . .9

Powering up a Wilson Electronics Signal Booster......................10

Troubleshooting & Understanding the Lights .........................11

Warnings and Recommendations ..................................13

Guarantee & Warranty...........................................14

Specifications ......................................... Back Cover

Note: This manual contains important safety and operating information. Please read and follow the instructions

in this manual. Failure to do so could be hazardous and result in damage to your Signal Booster.

AG Pro Quint

Appearance of device and accessories may vary.

700 / 800 / AWS (1700 / 2100) / 1900 MHz

In-Building Wireless

SmarTech ™

Signal Booster

Kit #461104

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Installation Instructions for the Following

Wilson Electronics Signal Boosters:

How it Works

Designed to provide signal coverage in buildings up to 80,000 square feet, the Wilson AG Pro

Quint boosts signals on 800 MHz, 1900MHz, AWS and both AT&T and Verizon 700 MHz 4G

networks as well as Sprint 4G on the G-Block of 1900 MHz. The AG Pro Quint is the most

affordable five-band Signal Booster available. Wilson’s compact, integrated design is about the

size of a textbook and weighs less than 3 pounds. The AG Pro Quint’s control knobs allow the

installer to optimize the gain on each of the frequency bands.

The AG Pro Quint delivers up to 69.9 dB of gain and supports CDMA, GSM, EVDO, LTE,

HSPA+ and WCDMA technologies. Like all Wilson Signal Boosters this unit features cell tower

protection technologies refined over more than a decade of research and development.

Package Contents

12V / 3A, AC/DC

Power Supply

(859900)

Panel Antenna

(311135-40060)

Wide Band

Directional Antenna

(314411-40075)

60’ LMR Cable

(952360)

75’ LMR Cable

(952375)

AG Pro Quint

700 / 800 / AWS (1700 / 2100) / 1900 MHz

In-Building Wireless SmarTech ™ Signal Booster

Model # 460004 FCC ID: PWO460004

Inside Antenna Options

Kit 309900-50N

• 2- Wall Panel antennas

• 1- 50 ohm 3-Way Splitter

Kit 309905-50N

• 3 - Wall Panel Antennas

• 3 - 2-Way 50 Ohm Splitters

Kit 309902-75F

• 2 - Wall Panel Antennas

• 1 - 3-Way 75 Ohm Splitter

Kit 309903-75F

• 3 - Wall Panel Antennas

• 3 - 2-Way 75Ohm Splitters

Kit 309904-75F

• 1 – Wall Panel Antenna

• 1- 2-Way 75 Ohm Splitter

Kit 301121-40010

• 50 Ohm Dome Antenna

• 10’ LMR400

Kit 301151-0610

• 75 Ohm Dome Antenna

• 10’ RG6 Cable

311155-0630

• 75 Ohm Wall mount Panel Antenna

• 30’ RG6 Cable

311135-5820

• 50 Ohm Wall mount Panel Antenna

• 20’ RG58 Cable

311135-40060

• 50 Ohm Wall mount Panel Antenna

• 60’ LMR400 Cable

311155-40060

• 75 Ohm Wall mount Panel Antenna

• 60’ LMR400 Cable

AG Pro Quint

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

To purchase, contact Wilson Electronics Sales Department at: 800-204-4104

Outside Antenna Options

Kit 301111-0675

• Yagi Directional Antenna

• 75’ RG6 Cable

• N-Male to F-Female adapter

Kit 311201-0620

• Omni Directional w/ F-Female

• 20’ RG6 Cable

Kit 311124-0660

• 1900 MHz Yagi Directional

• 60’ RG6 Cable

• N-Male to F-Female adapter

Kit 311129-0650

• 800 MHz Yagi Directional

• 50’ RG6 Cable

• N-Male to F-Female adapter

Kit 314473 -0640

• 75 Ohm Pole Mount Panel Antenna

• 40’ RG6 Cable

Kit 314475 – 0630

• 75 Ohm Wide Band Directional

• 30’ RG6 Cable

Kit 311141 - 0620

• 75 Ohm Grey Brick Antenna

• 20’ RG6 Cable

Kit 314411-40075

• 50 Ohm Wide Band Directional

• 75’ LMR400 Cable

Kit 311203-40020

• Omni-Directional Antenna

• 20’ LMR400 Cable

Kit 301111-400170

• Yagi Directional w/ N-Female

• 170’ LMR400

Kit 311129-400100

• 800 MHz Yagi Antenna

• 100’ LMR400 Cable

Kit 314453-40075

• 50 Ohm Pole Mount Panel Antenna

• 75’ LMR400 Cable

Kit 314453-5825

• 50 Ohm Pole Mount Panel Antenna

• 25’ RG58 Cable

Kit 314411-5825

• 50 Ohm Wide Band Directional

• 25’ RG58 Cable

Kit 301111-5850

• Yagi Directional Antenna

• 50’ RG58 Cable

Kit 311124 – 5840

• 1900 MHz Yagi Directional

• 40’ RG58 Cable

Kit 311203-5820

• Omni-Directional Antenna

• 20’ RG58 Cable

Kit 311129-5830

• 800 MHz Yagi Antenna

• 30’ RG58 Cable

Mini-Mag - 301126

• 12.5 RG174 Cable

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Installation Diagram

Inside Antenna

Preferred Method: Place the Inside

Antenna in the ceiling facing down for

the best coverage.

Null Zone: The area under the

Outside Antenna, where the

Outside Antenna radiates the

least.

Outside Antenna

(Wide Band Directional

Antenna shown)

Surge Protector

Power Strip

Note: A Lightning Surge Protector is

recommended for all building installations

(sold separately). Make sure the protector

is installed in line between the Outside

Antenna and the Signal Booster (see page 7

for more details).

Note: The Inside Antenna may be

mounted on the wall directly under the

Outside Antenna, in the null zone, if

20 feet of vertical separation can be

maintained.

Power

Supply

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Before Getting Started

This guide will help you properly install your Wilson Electronics Signal Booster.

It is important to read through all of the installation steps for your

particular application prior to installing any equipment. Read through the

instructions, visualize where all the equipment will need to be installed and do

a soft installation before mounting any equipment.

Contact Wilson Electronics

Technical Support with any questions at: 866-294-1660.

Signal

Booster

Lightning

Surge Protector

(recommended)

Inside Antenna

Surge Protector

Power Strip

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

1. Select a location to install the Signal Booster that is away from excessive heat,

direct sunlight, moisture and has proper ventilation. Do not place the Signal

Booster in an air-tight enclosure.

2. Select a location on the roof of the building to install the Outside Antenna. Use

a cell phone in test mode to find the strongest signal from the cell tower (refer to

page 7 & 8). Visit www.WilsonElectronics.com to find test mode function for your

particular cell phone.

3. Run the Outside Antenna cable to the Signal Booster and attach it to the

connector labeled “Outside Antenna” on the Signal Booster. Run the Inside

Antenna cable to the Signal Booster and attach it to the connector labeled

“Inside Antenna” on the Signal Booster.

For more information on running cable

(refer to page 8). Lightning Surge Protection is recommended for all in-building

installations (refer to page 7).

4. Select a location for the Inside Antenna, preferably in the center of where the

signal needs to be amplified. A minimum separation distance of 20 vertical feet

(within the null zone) or 50 horizontal feet is necessary for proper operation.

If the inside coverage is not sufficient you may need as much as 75 feet of

horizontal separation (refer to installation diagram on pages 3 & 4).

5. Before powering up the Signal Booster, verify that both the Outside Antenna

and the Inside Antenna are connected and check that all connections are tight.

Note: Be careful when plugging the connectors in so as not to bend the center

pins on the connectors

6. The Signal Booster has been packaged with the gain control knobs adjusted

to the highest gain position. If any of the lights are not green, please refer to

pages 11 & 12 for troubleshooting lights.

Quick Install Overview

See Installation Diagram on page 3. Contact Wilson Electronics Technical Support

Team with any questions at 866-294-1660 Mon. - Fri. hours: 7am to 6pm MST.

IMPORTANT NOTICE

• It is very important to power your Signal Booster using a

surge protected AC Power Strip with at least a 1000 Joule

rating.

• Failure to do this will void your warranty in the event of a

power surge or lightning strike.

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Reasons for Weak Cellular Signals

Anyone who uses a cell phone or cellular data card knows the frustration of not

being able to connect to or maintain a strong cellular signal. When this occurs, it is

generally due to one of two reasons:

1. Location of the Nearest Cell Tower – Cell towers are situated to provide broad

coverage; however, there are many areas in which signal strength may be

reduced by topographic features or by local government restrictions on the

height or placement of the towers themselves. Rural areas generally have

fewer cell towers than urban regions.

2. Natural and Man-Made Obstructions – Signal strength can also be negatively

affected by trees, hills, buildings, weather, and other obstructions. You may be

relatively close to a cell tower but still unable to make a call. This often occurs

in homes, offices and other buildings in which stucco, concrete or metal walls

may block the signal.

The Signal Booster works with multiple antennas. The Inside Antenna

communicates with your cell phone and the Outside Antenna communicates with

the cell tower. The Outside Antenna receives the cell tower signal and sends it

through the cable to the Signal Booster, where it is amplified and re-transmitted

much stronger through the Inside Antenna into the room. When the Inside Antenna

picks up a signal from your cellular device, the Signal Booster amplifies that signal

and transmits it through the cable to the Outside Antenna and back to the cell

tower.

Cell Tower

The antenna should be mounted as shown in the illustration above.The mounting

bracket, included with antenna, is adjustable and will accommodate pipe

diameters from 1.25 inches to 2 inches (pipe sold separately #901117). Mount

the antenna so that there is at least 3 feet of clearance in all directions around it.

Position the antenna so that it has an unobstructed line of sight to the cell tower’s

strongest signal. Make sure the antenna is not pointing across your own roof or

at the Inside Antenna as this will cause the oscillation protection circuitry to shut

down the Signal Booster (refer to page 11).

Installing the Outside Antenna (#314411-40075 shown)

Drip hole on bottom

Cell Tower

Antenna

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Selecting a Direction for the Outside Antenna

Select a location on the roof of the building to install the Outside Antenna. Use a

cell phone in test mode to find the strongest signal from the cell tower (see below

for more information). To get the strongest signal possible, it is very important to

set up your Outside Antenna properly. The Inside and the Outside Antenna must

be mounted in such a way that they are able to pick up the best possible cell

signal on the outside of the building and provide the best possible signal on the

inside of the building. Mount the Outside Antenna as high as possible facing the

cell tower in an area with the best possible signal coverage.

Note:

Never point the front of a Directional Antenna toward the Inside Antenna.

See Figures 1 & 2 on page 10.

Warning:

Lightning protection is recommended for all installations

(sold separately #859902-50 Ohm). Take extreme care to ensure

that neither you nor the antenna comes near any electric power

lines.

Installing Lightning Protection

(sold separately #859902-50 Ohm)

Install the Lightning Surge Protector

(LSP) close to the Signal Booster. Attach

the cable from the Outside Antenna to the

surge protector, using a short length of low

loss cable; attach one end to the LSP and

the other to the Outside Antenna connector

on the Signal Booster. Ensure the LSP

is properly grounded (ground wire not

included). Visit www.WilsonElectronics.com

or call 800-204-4104 to purchase.

Finding the Strongest Signal

When installing your Signal Booster’s Outside Antenna, aiming it towards the

best signal source from your service provider is important. The best way of

getting the strongest signal is to have one person on the roof to rotate the

Outside Antenna, which is connected to the Signal Booster. Turning the Outside

Antenna about 45 degrees at a time, while the second person is watching the

signal strength on the phone inside the building. This allows you to read the

Lightning

Surge Protector

(sold separately)

Signal Booster

Surge Protector Powerstrip

Ground Wire

(not included)

To Outside

Antenna

To Signal Booster

To Inside

Antenna

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Signal readings usually appear as a negative number (for example, -86). The

closer you get to zero the stronger the signal (see graph below).

-50dB -60dB -70dB -80dB -90dB -100dB -110dB

EXCELLENT GOOD POOR NO

SIGNAL

Signal Strength Graph

Cell Tower

Cell Signal

Outside

Wide Band

Antenna

Tips for Running Outside Antenna Cable

If you are mounting the Outside Antenna on the roof of your building, we have

found that it is easiest to run your cable underneath the down side of your roof’s

flashing. If you have satellite TV service installed you may be able to follow the

same route as the satellite TV cables that are already running from outside of your

building to the inside.

After routing the cable, we recommend sealing any areas where the cable passes

into the building with cable bushings, silicone or other waterproof sealant to keep

your installation from leaking. If you are mounting the Outside Antenna to the

outside wall of your home or building, the simplest way is to run the cable on the

outside of the wall and attach it to the exterior of your home or office. Then drill

a hole through the wall where you want the cable to appear on the inside of the

building. Before drilling, make sure that there are no electrical outlets, sewer or

water pipes, or electrical wiring in the wall that you are about to drill through as this

could potentially harm you or damage the building.

signal strength from the cell tower. It is preferable to have the phone in the test

mode so the actual signal strength can be read, as bars are not the most accurate.

Go to www.WilsonElectronics.com for help in finding the test mode for your phone.

Always make sure the person inside the building gives the signal time to arrive

and register on the phone (between 10-30 seconds for phone to reset to the signal

reading).

Ground Wire

(not included)

910

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660

or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.

Ceiling

Rafters

Ceiling

Drywall

Inside

Antenna

Installing the Inside Antenna

Select a location for the Inside Antenna, preferably in the center of where the signal

needs to be amplified. A minimum separation distance of 20 vertical feet (within

the null zone) or 50 horizontal feet is necessary for proper operation. If the

inside coverage is not sufficient you may need as much as 75 feet of horizontal

separation. Refer to installation diagram on pages 3 & 4.

After drilling the required hole, run the cable through and seal it with cable

bushings, silicone or other waterproof sealant to enclose the hole that you have

created. In some instances, it may be possible to run the cable up into the fascia of

the attic overhang. In this circumstance, the cable will be accessible in the attic for

further routing.

In some cases, multiple Inside Antennas may be required, for instance if you

have multiple rooms with poor signal. A signal is split by using a splitter. Visit

www.WilsonElectronics.com or call 800-204-4104 to purchase additional cable(s)

and antenna(s).

Installing a Wilson Electronics Signal Booster

Select a location to install the Signal Booster that is away from excessive heat,

direct sunlight, moisture and that has proper ventilation. Do not place the Signal

Booster in an air-tight enclosure. Recommended installation locations for in-

building Signal Boosters are near a power outlet and in a closet or on a shelf.

Note: It is important to have adequate air ventilation. Maintain at least 6

inches of clearance from surrounding objects. Be careful when

plugging the connector in so as not to damage the center pins on

the connectors.

Run the Outside Antenna cable to the Signal Booster and attach it to the connector

labeled “Outside Antenna” on the Signal Booster. Run the Inside Antenna cable to

the Signal Booster and attach it to the connector labeled “Inside Antenna” on the

Signal Booster.

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