Trane 700 User manual

SAFETY WARNING

Only qualified personnel should install and service the equipment. The installation, starting up, and servicing of heating, ventilating, and air-conditioning equipment

can be hazardous and requires specific knowledge and training. Improperly installed, adjusted or altered equipment by an unqualified person could result in death or

serious injury. When working on the equipment, observe all precautions in the literature and on the tags, stickers, and labels that are attached to the equipment.

July 2022 BAS-SVU054B-EN

User Guide

Symbio 700 Controller

Introduction

Read this manual thoroughly before operating or servicing this unit.

Warnings, Cautions, and Notices

Safety advisories appear throughout this manual as required. Your personal safety and the proper

operation of this machine depend upon the strict observance of these precautions.

The three types of advisories are defined as follows:

WARNING

Indicates a potentially hazardous situation which, if not avoided, could result in death or

serious injury.

CAUTION

Indicates a potentially hazardous situation which, if not avoided, could result in minor or

moderate injury. It could also be used to alert against unsafe practices.

NOTICE

Indicates a situation that could result in equipment or property-damage only accidents.

WARNING

Proper Field Wiring and Grounding Required!

Failure to follow code could result in death or serious injury.

All field wiring MUST be performed by qualified personnel. Improperly installed and grounded

field wiring poses FIRE and ELECTROCUTION hazards. To avoid these hazards, you MUST

follow requirements for field wiring installation and grounding as described in NEC and your

local/state/national electrical codes.

WARNING

Personal Protective Equipment (PPE) Required!

Failure to wear proper PPE for the job being undertaken could result in death or serious injury.

Technicians, in order to protect themselves from potential electrical, mechanical, and chemical

hazards, MUST follow precautions in this manual and on the tags, stickers, and labels, as well

as the instructions below:

• Before installing/servicing this unit, technicians MUST put on all PPE required for the

work being undertaken (Examples; cut resistant gloves/sleeves, butyl gloves, safety

glasses, hard hat/bump cap, fall protection, electrical PPE and arc flash clothing).

ALWAYS refer to appropriate Safety Data Sheets (SDS) and OSHA guidelines for proper

PPE.

• When working with or around hazardous chemicals, ALWAYS refer to the appropriate SDS

and OSHA/GHS (Global Harmonized System of Classification and Labelling of Chemicals)

guidelines for information on allowable personal exposure levels, proper respiratory

protection and handling instructions.

• If there is a risk of energized electrical contact, arc, or flash, technicians MUST put on all

PPE in accordance with OSHA, NFPA 70E, or other country-specific requirements for arc

flash protection, PRIOR to servicing the unit. NEVER PERFORM ANY SWITCHING,

DISCONNECTING, OR VOLTAGE TESTING WITHOUT PROPER ELECTRICAL PPE AND

ARC FLASH CLOTHING. ENSURE ELECTRICAL METERS AND EQUIPMENT ARE

PROPERLY RATED FOR INTENDED VOLTAGE.

BAS-SVU054B-EN 3

WARNING

Follow EHS Policies!

Failure to follow instructions below could result in death or serious injury.

• All Trane personnel must follow the company’s Environmental, Health and Safety (EHS)

policies when performing work such as hot work, electrical, fall protection, lockout/

tagout, refrigerant handling, etc. Where local regulations are more stringent than these

policies, those regulations supersede these policies.

• Non-Trane personnel should always follow local regulations.

This document and the information in it are the property of Trane, and may not be used or reproduced in

whole or in part without written permission. Trane reserves the right to revise this publication at any

time, and to make changes to its content without obligation to notify any person of such revision or

change.

Trademarks

All trademarks referenced in this document are the trademarks of their respective owners.

Revision History

Updated to include application on Precedent™ rooftop units.

Introduction

4BAS-SVU054B-EN

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Controller Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Symbio Service and Installation Mobile Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Download Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting to the Symbio 700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting to the Symbio 700 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Navigation.................................................................. 10

Editing Equipment Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Viewing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Service Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Onboard Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Menu....................................................................... 17

LED Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Table of Contents

BAS-SVU054B-EN 5

Introduction

The Symbio™ 700 controller is a factory installed, programmed control system providing digital control

and protection of the equipment. It offers equipment and control configurations that can be used with

light commercial packaged equipment. This control system consists of the Symbio 700 main controller

and up to four option modules used to provide optional functional operation. A system may or may not

include option modules, depending on the configuration of the equipment.

Features and Benefits

• Open and Flexible

– Readily available software for configuration and troubleshooting

– Field upgradable software

– Compatible with mobile service technology, Symbio 700 empowers customers to select a

servicer that meets their needs

– Full suite of communication options for BAS integration today and into the future

– Optional TGP2 and XM support (Tracer TU required) to provide custom sequences and/or side

control functionality

• Connected

– Optional remote access and monitoring, providing troubleshooting support without a site visit.

6BAS-SVU054B-EN

Controller Overview

The Symbio 700 has two model options:

•Standard Configuration — provides standard troubleshooting via on-board user interface (UI) and

access to the Symbio Service and Installation mobile app.

•Advanced Configuration — introduces additional troubleshooting tools and Building Automation

System interface via BACnet®, Modbus™, or LonTalk™.

To upgrade from Standard Functionality to Advance Functionality a new Symbio 700 controller must be

purchased with the Advance Functionality and installed on the equipment.

Functionality

Feature Standard Functionality Advanced Functionality

Communication Protocol Not Available

BACnet over Zigbee (Air-Fi)

BACnet MS/TP

BACnet IP

Modbus RTU

Modbus TCP

LonTalk

TGP2 Not Available Unrestricted in Tracer TU

Expansion Module Support Not Available Up to 8 additional I/O via XM30/32 only.

Requires Tracer TU to configure.

BAS-SVU054B-EN 7

Symbio Service and Installation Mobile Application

The Symbio Service and Installation mobile app provides advanced configuration, setup, status

updates, alarms, and service capabilities for the Symbio 700 controller via Bluetooth connection.

The Symbio 700 can connect to mobile devices that support BLE version 4.2 and higher. Only one

connection is allowed at a time to prevent another user from connecting to the system while it is already

in use. If a connection is lost, whether accidental or purposeful, a timer is used to prevent the controller

from being locked by a user that does not disconnect the controller in a preferred manner.

The Symbio Installation and Service tool is required to view and edit the following:

• Equipment configuration

• Historical alarms

• Firmware updates

• Backup and restore

• Building Automation System configuration

For more detailed information on the Symbio Service and Installation Mobile Application, refer to the

Quick Start Guide for Symbio Service and Installation - BAS-SVN043*-EN.

Download Mobile App

To download the Symbio Service & Installation mobile app:

1. Access the Apple App Store or Google Play store by scanning the QR code below or clicking one of

the download links.

•Apple download link

•Google Play (Android) download link

2. Navigate to the Apple App Store or Google Play Store on your mobile device.

3. Search for Trane Symbio to locate the Symbio Service & Installation app.

4. Download and install the app.

Figure 1. Symbio Service & Installation app

Connecting to the Symbio 700

Required Tools

• 5/16 inch nut driver tool for panel removal

• Smart devices supported:

– iPhone®

– Android™

8BAS-SVU054B-EN

• Trane Symbio Service Installation mobile app

Connecting to the Symbio 700 Controller

1. Enable Bluetooth®1on your smart device.

2. Access the Symbio™ 700 controller in the low voltage portion of the equipment.

Figure 2. Symbio 700 controller

3. Press on the Symbio 700 keyboard/display to turn on Bluetooth.

4. Confirm the status of Bluetooth communications.

Blue LED Display Description

Press for On/Off

Off NOT CONNECTED Bluetooth Off

Blinking WAITING... Bluetooth On — Not Paired

On Solid CONNECTED Bluetooth On — Connected/

Paired

Symbio Service and Installation Mobile Application

1. The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by the company is under license.

BAS-SVU054B-EN 9

Figure 3. Symbio 700 Bluetooth status

5. Start the mobile app on your smart device.

Figure 4. Login screen

6. On the login screen, press View Available Devices in the lower portion of the screen. Or Trane

personnel can login using their Trane Connect user name and password.

7. On the Unit List page, select the Symbio 700 controller to pair with. If the controller is not listed,

press the refresh arrow in the upper right-hand corner of the screen.

Note: If a Symbio 700 is not the original Symbio controller as shipped with the equipment, the Bluetooth

equipment list will list the controller serial number, instead of the equipment serial number.

8. When prompted, pair the app to the Symbio 700 controller. A popup message displays a 6-digit

random number. The same number is shown on the display of the Symbio 700 controller until the

pairing is complete, allowing the user to confirm connection to the intended controller.

Symbio Service and Installation Mobile Application

10 BAS-SVU054B-EN

Figure 5. Bluetooth pairing

9. Press on the Symbio 700 on-board keyboard/display to complete the pairing.

When the LED light is a solid blue and the display reads Bluetooth Connected, the Bluetooth pairing and

connection is complete.

Troubleshooting

Issue Description

Smart device requirements not met • Apple iPhone ( iOS V10; iPhone 6 or later required)

• Android ( V5.0 Lollipop or later; a device with Bluetooth

V4.2 or later required)

Note: It is not possible to check what Bluetooth connectivity

version is installed on an Android device, as it does not

appear in Settings.

Multiple users attempting to connect to the controller via

Bluetooth

Only one user can connect to the Symbio 700 controller via

Bluetooth.

If the blue light is solid, another user is connected to the

controller.

Device outside of Bluetooth range limits Bluetooth has physical range limitations. A user can lose

connectivity if too far away from the controller and will need to

re-access connectivity from the Units List page.

Exceeded limit of equipment pairings The app only allows 10 saved pairings per device.

Android devices will auto delete the oldest pairing. If auto

delete fails, you can manually delete pairings.

iOS users must manually delete pairings through Settings.

Smart device unpaired or disconnected from controller • Pressing the Bluetooth button on the controller while

connected will disconnect the controller from the smart

device.

• Cycling power to the controller, a firmware update, or a

restore/start controller will disconnect the Bluetooth

connection.

• Equipment shutdown will disconnect the Bluetooth

connection.

Navigation

The Symbio Service & Installation app allows users to view and edit equipment settings. Each page is

represented by an icon at the bottom of the screen.

Symbio Service and Installation Mobile Application

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