Symantec ASSET MANAGEMENT SUITE 7.0 User manual

Data Sheet: Endpoint Management

Altiris™ Asset Management Suite 7.0

Gain control of IT assets: Track, act, and automate

OverviewOverview

IT organizations are challenged with increasing complexity

with hardware, software, and their agreements with

vendors. To avoid potential risks, unreliable asset data, and

reduced end-user productivity, IT organizations are working

to take charge of managing IT assets. Increase your

negotiating capability and reduce liabilities with greater

visibility into vital data around your assets: key dates,

contracts, and usage patterns.

Altiris™ Asset Management Suite from Symantec maximizes

existing IT investments by actively eliminating unnecessary

costs, managing contracts, aligning service resources with

ITIL standards, and accurately measuring asset total cost of

ownership (TCO).

Asset management trendsAsset management trends

Business drivers for asset management include:

• Accurate budgeting

• Managing change through mergers, transfers and

reorganizations

• Compliance demands

• IT alignment with business

IT directors and managers are working to run IT as a

business. Key to accomplishing that goal is increasing the

accountability for tracking assets from procurement to

disposal to deliver the best value for the business. With an

automated asset management system you can confidently

determine the right balance between cost, performance,

and risk with IT assets.

Faced with the pressures to deliver the right service level, at

the right cost, with the best quality, better decisions are

made with accurate records.

Gain control of IT assets

TrackTrack—discover, import, and validate software against a

comprehensive software catalog

ActAct—harvest funds from overspent licenses, true up for

audits, and report costs throughout the asset lifecycle

AutomateAutomate—automate common asset procedures to actively

manage your assets

Gain Control of IT assetsGain Control of IT assets

Disparate departments and processes are united through

the common repository, console, and process automation

capabilities. By actively managing the entire asset lifecycle,

Asset Management Suite helps organizations eliminate

unnecessary software and hardware costs, proactively

manage vendor contracts, and align resources to ensure IT

investments are optimized and business-aligned.

The consolidated approach in Asset Management Suite

significantly reduces implementation time and costs,

allowing your organization to realize a faster mean-time to

value and focus on value-add initiatives.

Page 1 of 4

TrackTrack

Easily discover and track comprehensive hardware

information, installed software packages, and OS settings

for all IT assets throughout their lifecycle.

•Effectively manage enterprise assetsEffectively manage enterprise assets—You need an

accurate and current inventory of the hardware and

software environment to manage your assets.

•Organize softwareOrganize software—Intelligent software management

organizes all software in a comprehensive software

catalog with a combination of smart discovery, pre-

populated commercial software data, and manually

entered custom software.

•Import existing dataImport existing data—Asset Management Suite also

supports importing existing data from other sources.

•Track costs—Track costs—Track costs of hardware, software, and

services and associate assets to cost centers.

Once assembled you can now manage and gain visibility

into real-time asset information from a single source. This

single source Configuration Management Database (CMDB)

manages hierarchical relationships of assets, including

assets to other configuration items, users, locations,

departments, cost centers, and associated contracts.

Resource association diagram

ActAct

With all IT assets organized Asset Management Suite allows

asset managers to accomplish everyday tasks as well as

prepare for future initiatives. Every managed asset is

actionable from the asset reports. Right-click actions

include:

• Deliver software

• Uninstall software

• Request the user to confirm ownership

These quick tasks avoid the need for frequent desk-side or

physical audits.

Flexible security views enable multiple departments and

users to view or block access within their responsibility.

Update common data that includes: software and hardware

details, fixed asset information, contracts, and

entitlements.

Reduce the risk associated with change by knowing the

impact and providing the service desk with valuable

information to accurately resolve incidents. With the costs

associated and assets tracked, asset managers can

articulate detailed cost analysis of each asset you own,

further lowering TCO.

Actionable tasks

Data Sheet: Endpoint Management

Altiris™ Asset Management Suite 7.0

Page 2 of 4

AutomateAutomate

Asset Management Suite includes pre-built workflow

templates that automate common tasks and business

processes. Workflow efficiently collects information from

the requestor, processes all required approvals and

provides follow up notifications when tasks are not

completed in a pre-determined amount of time. Here are

some examples of new workflows:

•Hardware and software request processHardware and software request process—automates

steps for procuring equipment or software with links into

financial systems, inventory, and company approvals.

•Ownership verificationOwnership verification—allows IT to request asset

owners to acknowledge possession of their resources.

•Lease terminationLease termination—provides the steps for appropriately

retiring assets and taking the specified steps to ensure

the proper disposal and transfer of ownership or data to

the new asset.

The Symantec™ Management Platform enables easy

creation of workflows for other common asset management

tasks. Automate tasks associated with other Symantec

products to orchestrate processes across multiple

Symantec solutions.

Workflow request details

New for Asset Management Suite 7.0New for Asset Management Suite 7.0

Here are the new features for Asset Management Suite 7.0.

Enhanced software management integrationEnhanced software management integration

Spend more time acting on data and less time gathering.

Asset Management Suite includes enhanced integration by

linking license purchase, information with the software

catalog.

Expanded asset managementExpanded asset management

Manage asset data with greater efficiency. Enhanced portal

pages provide access to common asset management tasks

from a single screen. Efficiently control access to data,

reporting types, cascading organizational groups to reflect

your business, and comprehensive resource association

diagram views. Populate the CMDB with expanded support

for handheld scanners.

Complete process automationComplete process automation

It's about people and process. Expand process automation

to orchestrate the timely interaction between people and

systems management with pre-built, routine asset

management procedures. IT asset automated processes

included with the suite are owner verification, hardware and

software requests, and lease terminations.

Extending Asset Management SuiteExtending Asset Management Suite

You have implemented a proactive system for acting on

accurate asset data using ITIL best practices with the

installation of Asset Management Suite. Now you are

prepared to take your IT environment to the next level by

including the following options that complement the suite.

Altiris™ IT Management SuiteAltiris™ IT Management Suite—The industry’s most

comprehensive suite of IT lifecycle automation solutions is

designed to help IT organizations manage, deploy, and

support all IT assets.

Altiris™ Client Management SuiteAltiris™ Client Management Suite—Automates time-

consuming and redundant tasks to reduce the effort and

costs associated with deploying, managing, securing, and

troubleshooting client systems so organizations can gain

control of their IT environments.

Data Sheet: Endpoint Management

Altiris™ Asset Management Suite 7.0

Page 3 of 4

Altiris™ Server Management SuiteAltiris™ Server Management Suite—Provides IT

administrators with a comprehensive solution for managing

physical and virtual servers. The suite provides solutions to

provision, control, automate, and measure servers from a

central console. With these tools you gain control of your

servers, reduce service interruptions, and increase uptime.

Symantec™ Endpoint ProtectionSymantec™ Endpoint Protection—combines Symantec™

AntiVirus with advanced threat prevention to deliver

unmatched defense against malware for computing assets.

It seamlessly integrates essential security technologies in a

single agent and management console, increasing

protection and helping lower total cost of ownership.

Symantec™ Control Compliance SuiteSymantec™ Control Compliance Suite—Provides the most

comprehensive view of risk and compliance posture with a

combination of point-in-time controls assessment and real-

time monitoring of risks and threats and offers an end-to-

end coverage of the IT compliance lifecycle.

System requirementsSystem requirements

• Microsoft® .NET Framework 3.5

• Microsoft® Internet Explorer® 7

• Microsoft® SQL Server® 2005 or better

• Microsoft® Windows® 2003 Server 32-bit version

• Microsoft® Windows Automated Installation Kit (AIK) for

Windows® Server 2008

Microsoft® Windows® agent

• Microsoft® Windows® XP SP2 or later x64/x86

• Microsoft® Windows 2000 Workstation SP4 and rollups

• Microsoft® Windows Vista® SP1 (all additions)

• Microsoft® Windows® 7 Enterprise

• Microsoft® Windows® Server 2003, 2008

Linux® agent

• Red Hat® Enterprise Linux 3, 3 (x86_64), 4, 4 (x86_64),

5, 5 (x86_64)

• SUSE® Linux Enterprise Desktop 10, 10 (x86_64)

Mac® agent

• Mac® OS X 10.3.9 (PPC), 10.4.x (Universal binary), 10.5.x

(Universal binary)

• Mac® OS X Server 10.3.9 (PPC), 10.4.x (Universal binary),

10.5.x (Universal binary)

UNIX agent

• AIX 5.2, 5.3, 6.1

• HP®-UX 11i & 11iv2 (PA-RISC), 11iv3 (PA-RISC/IA-64)

• Oracle® Solaris 9 (Sparc), 10 (Sparc & x64)

More information

Visit our website

http://enterprise.symantec.com

To speak with a Product Specialist in the U.S.

Call toll-free 1 (800) 745 6054

To speak with a Product Specialist outside the U.S.

For specific country offices and contact numbers, please

visit our website.

About Symantec

Symantec is a global leader in providing security, storage

and systems management solutions to help consumers and

organizations secure and manage their information-driven

world. Our software and services protect against more risks

at more points, more completely and efficiently, enabling

confidence wherever information is used or stored.

Symantec World Headquarters

350 Ellis St.

Mountain View, CA 94043 USA

+1 (650) 527 8000

1 (800) 721 3934

www.symantec.com

Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries.

Other names may be trademarks of their respective owners.

21016034 03/10

Symantec helps organizations secure and manage their information-driven world with server management,endpoint management, and server virtualization solutions.

Data Sheet: Endpoint Management

Altiris™ Asset Management Suite 7.0

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