StarTech.com PEX400USB2 User manual

PCI Express USB Card

PEX400USB2 Instruction Manual

Actual product may vary from photo

PCI Express 4 Port USB 2.0 card

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This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

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This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and

do not represent an endorsement of a product or service by StarTech.com, or an

endorsement of the product(s) to which this manual applies by the third-party company in

question. Regardless of any direct acknowledgement elsewhere in the body of this

document, StarTech.com hereby acknowledges that all trademarks, registered

trademarks, service marks, and other protected names and/or symbols contained in this

manual and related documents are the property of their respective holders.

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Instruction Manual

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Thank you for purchasing a StarTech.com PCI Express USB 2.0 card - the perfect

solution for adding 4 USB 2.0 ports to your computer, harnessing the speed and power

of PCI Express. Featuring data transfer speeds of up to 480Mbps, as well as Plug & Play

and hot swap features, you’ll be able to quickly install your USB devices without even

having to shut down the computer.

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• Fully compliant with one-lane 2.5 GB/s PCI Express Specification

• Compliant with USB 2.0 specification and USB 2.0 data transfer rate up 480Mb/s

• Supports PCI slots with different lane widths (x1, x2, x3, x4, x8, x16)

• Supports Windows 98, 2000, XP, 2003, Linux, and MAC OS

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System Requirements

• Pentium-class computer with one available x1, x4, x8 or x16 PCI Express slot

• Microsoft Windows 2000, XP or Server 2003 operating system

Contents

This package should contain:

• PCI Express USB 2.0 card (1)

• Driver CD ROM (1)

• Instruction Manual (1)

Instruction Manual

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Installing the PCI Express serial card

1. Shut down all power connected to the computer, as well as all devices connected to

the computer peripherally (i.e. Printers, Monitors, Scanners etc.). As an added step to

ensure safe installation, unplug the power supply from the computer.

2. Remove the computer cover. For more detailed instruction on how to perform this

step, please refer to the documentation that was included with your computer at the

time of purchase.

3. Locate an empty PCI Express slot, removing the metal bracket covering the

accompanying empty port/socket.

4. Position the USB card above the open PCI Express slot, ensuring that the card is

properly aligned with the slot. Insert the card firmly into the slot, distributing force

evenly across the length of the board. Once inserted, secure the card into the

adjoining socket (previously covered by metal bracket), using the correct size screw (if

necessary, please consult documentation that accompanied purchase of computer).

5. Replace the computer cover and re-connect all power to the computer.

Driver installation

Once the computer is fully booted, following the physical installation of the card, Windows

Instruction Manual

1 - USB2.0 High-Speed Independent External ports (4)

2 - USB2.0 High-Speed Independent Internal port (1)

will install the necessary support files in order for the added USB 2.0 ports to function.

To maximize the performance of the card, please install the software from the PCI

Express USB 2.0 card Driver CD:

1. Insert the Driver CD into your CD/DVD-ROM drive.

2. Browse to, and execute the Setup.exe file:

D:\USB\USB2.0-NEC\Windows\Setup.exe,

(D:\ designates your CD/DVD-ROM drive)

3. The driver will install automatically. To ensure optimal functionality, please do not break

off the installation, once it is in progress. Please note that unplugging a USB device

without first stopping operation can cause the computer to crash, risking any unsaved

data. Please ensure that any USB devices are not operating when detached from the

computer. One way to ensure that the device(s) are safely unplugged would be to

locate the following icon on the taskbar (if available):

Please click on the icon to launch the

hardware removal wizard.

Verifying installation

Once the PCI Express card has been installed, browse to the Device Manager (Start >

Control Panel > System > Device Manager) to verify that the hardware has been

successfully installed. Once the Device Manager has loaded, please click on the (+)

symbol located next to Universal Serial Bus controllers, which will look like the following,

if correctly installed:

Following this, your card will be ready for use.

Instruction Manual

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I cannot install the USB 2.0 PCI Express card driver properly

Often times, this problem is caused by an operating system that has not yet been

updated to recent standards (i.e. Windows XP will require the most recent Service

Packs):

Right-click on My Computer and select Properties to check your operating system

service pack version, as illustrated below:

The computer cannot detect the USB2.0 PCI Express card

1. Ensure that the PCI Express card is correctly plugged into the PCI Express slot. If it is

not, please reseat the card.

2. If the PCI Express card is plugged in correctly, remove the card and verify that the gold

conduits which are in contact with the PCI Express slot are clean. If not, please clean

the connector surface.

3. Please enter the Device Manager to verify that

PCI standard PCI to PCI bridge appears beneath

System Device as shown here:

If you cannot find this information in the device manager, please upgrade your

motherboard BIOS to the latest version.

Instruction Manual

OS Version and

Service Pack

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Instruction Manual

Interface Single-Lane (x1) PCI Express

Mode USB2.0

Controller XIO2000 & NECUPD720101

Port Four external and One internal USB2.0 ports

Speed: Data Transfer rate 1.5, 12, and 480 Mbps

O.S. support Windows2000/XP/2003/, Linux 2.4x, 2.6x, and MAC OS X

Operation temperature 0°~57°C

Storage temperature 20°C~85°C

Operation humidity 5°C~95% RH

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StarTech.com’s lifetime technical support is an integral part of our commitment to provide

industry-leading solutions. If you ever need help with your product, visit

www.startech.com/support and access our comprehensive selection of online tools,

documentation, and downloads.

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This product is backed by a lifetime warranty. In addition, StarTech.com warrants its

products against defects in materials and workmanship for the periods noted, following

the initial date of purchase. During this period, the products may be returned for repair, or

replacement with equivalent products at our discretion. The warranty covers parts and

labor costs only. StarTech.com does not warrant its products from defects or damages

arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their

officers, directors, employees or agents) for any damages (whether direct or indirect,

special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business,

or any pecuniary loss, arising out of or related to the use of the product exceed the

actual price paid for the product.

Some states do not allow the exclusion or limitation of incidental or consequential

damages. If such laws apply, the limitations or exclusions contained in this statement

may not apply to you.

Instruction Manual

Revised: 28 November 2006 (Rev. A)

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StarTech.com is “The Professionals’ Source for Hard-to-Find Computer

Parts”. Since 1985, we have been providing IT professionals with the

quality products they need to complete their solutions. We offer an

unmatched selection of computer parts, cables, server management

solutions and A/V products and serve a worldwide market through our

locations in the United States, Canada, the United Kingdom and Taiwan.

Visit www.startech.com for complete information about all our products

and to access exclusive interactive tools such as the Parts Finder and the

KVM Reference Guide. StarTech.com makes it easy to complete almost

any IT solution. Find out for yourself why our products lead the industry in

performance, support, and value.

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