StarTech.com PCISAT2F3U4 User manual

Slot Saver PCI Card

PCISAT2F3U4 Instruction Manual

Actual product may vary from photo

2 Port SATA, 3 Port FireWire, 4 Port USB 2.0 Slot Saver PCI Card

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other

Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com Where they occur these references are for illustrative purposes only and

do not represent an endorsement of a product or service by StarTech.com, or an

endorsement of the product(s) to which this manual applies by the third-party company in

question. Regardless of any direct acknowledgement elsewhere in the body of this

document, StarTech.com hereby acknowledges that all trademarks, registered

trademarks, service marks, and other protected names and/or symbols contained in this

manual and related documents are the property of their respective holders.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installing the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Verifying Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Accessory Products from StarTech.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Instruction Manual

Introduction

Thank you for purchasing a StarTech.com Slot Saver PCI card. This product allows you

to add 2 Serial ATA (SATA), 3 FireWire 400, and 4 USB 2.0 ports to your computer using

a space-saving single card design. Perfect for users looking to upgrade their computers

to handle demanding high-speed devices, this card offers easy Plug and Play installation

and the ability to connect peripherals using a variety of popular interfaces.

Features

•Connect three types of devices to your computer using a single PCI card: USB 2.0,

FireWire 400, and Serial ATA (SATA)

•Offers two additional internal connectors for connecting case-mounted hubs and other

devices: one USB 2.0 and one FireWire

•Backed by StarTech.com’s industry-leading lifetime warranty and technical support

Before You Begin

System Requirements

•One available PCI slot

•One of the following operating systems: Windows 98SE/ME/2000/XP/2003, MacOS X

•Minimum processor requirements:

Intel Pentium II (400 MHz or faster)

Intel Pentium III or higher (any speed)

Intel Celeron (900 MHz or faster)

AMD Athlon (any speed)

Mac G3 processor (original, not an upgrade)

•ACD-ROM or other optical drive (for software installation)

WARNING! PCI cards, like all computer equipment, can be severely damaged by static

electricity. Be sure that you are properly grounded before opening your computer case or

touching your PCI card. StarTech.com recommends that you wear an anti-static strap

when installing any computer component. If an anti-static strap is unavailable, discharge

yourself of any static electricity build-up by touching a large grounded metal surface

(such as the computer case) for several seconds. Also be careful to handle the PCI card

by its edges and not the gold connectors.

Contents

This package should contain:

•1x PCI Slot Saver card

Instruction Manual

•1x Installation disk

•1x Supplemental power “Y” cable

•1x Instruction Manual

Installation

This section will guide you through the installation of your PCI Slot Saver card. Please

read through the instructions carefully and complete each step in the order listed.

Installing the Card

1. Make sure that your system is unplugged and you are grounded.

2. Remove the cover of your system (see your computer’s user manual for details, if

necessary) and gently turn your computer onto its side.

3. Locate an empty PCI slot (usually white in color) and remove the metal plate that

covers the rear bracket. You may need a Phillips screwdriver to perform this step.

Retain this screw! You will need it to secure the card later.

4. Gently insert the PCI card into the empty slot, making sure it is firmly seated.

5. Secure the card in place using the screw you removed in Step 3.

6. Connect the SP4 end of the supplemental power “Y”

cable (provided, pictured at right) to the 4-pin white

connector on the edge of the card. The SP4

connector is keyed so it cannot be installed

improperly.

7. Connect the LP4 male connector on the “Y” cable to

an available power connector from the power

Instruction Manual

PCI

Slots

SP4 Connector

(to card)

LP4 Connector Male

(to power supply)

LP4 Connector Female

(to another device, optional)

supply. If there is no power connector available, you may remove one from an

existing device (i.e. CD-ROM).

8. If you removed a power connector from another device in the previous step, connect

the LP4 female connector on the “Y” cable to that device so both that device and the

card can be powered. Otherwise, that end of the cable can be left unplugged and will

be available to power future devices that you may add to your computer.

9. Put the computer case back on.

Installing the Drivers

Once you have connected your Slot Saver card, the next time you turn on your computer

Windows will automatically detect that you have installed new hardware. Insert the

installation disk in your floppy drive, and follow the instructions below to install the

required software drivers. Note that you may need a Windows OEM CD to complete the

installation of some of the card components, depending on your Windows installation.

This may not be the same as a “Recovery CD” that is included by some manufacturers.

Contact your computer manufacturer if you need an original Windows installation CD.

Windows 98SE/ME

1. On startup, Windows will detect that new hardware has been installed (PCI standard

PCI-to-PCI bridge) and launch the Add New Hardware Wizard. Click Next and

choose the Search for the best driver for your device (Recommended) option.

Click Next.

2. Uncheck all boxes on this screen and click Next.

3. The Wizard will inform you that “Windows is now ready to install the best driver for

this device...” Click Next.. The Wizard will complete the installation. Click Finish.

4. Windows will detect that additional new hardware has been installed (NEC USB

Open Host Controller) and launch the Add New Hardware Wizard. Click Next.

5. Choose the Search for the best driver for your device (Recommended) option.

Click Next.

6. Uncheck all boxes on this screen and click Next.

7. Windows will find more than one possible driver for the device. Under “What do you

want to install?” choose The Updated Driver (Recommended) and click Next.

8. The Wizard will inform you that “Windows is now ready to install the best driver for

this device...” Click Next.. If prompted, insert the Windows installation CD

in your CD-ROM or other optical drive. The Wizard will complete the installation.

Click

Finish.

9. Windows will detect another instance of the NEC USB Open Host Controller and

will re-launch the Add New Hardware Wizard. Follow steps 4 through 8 above to

complete the installation.

10. Windows will detect PCI Universal Serial Bus and launch the Add New Hardware

Wizard. Click Next and choose the Search for the best driver for your device

(Recommended) option. Click Next.

Instruction Manual

11. On the next screen select only Specify a location. Choose Browse.

12. In the file selection box, double click folders under 31/2 Floppy (A:) in the following

order: USB2.0 Host >Nec >Win98_me. Click OK.

13. The file location box under Specify a location will now contain the path to the files.

Click Next.

14. The Wizard will inform you that “Windows is now ready to install the best driver for

this device...” Click Next. The Wizard will complete the installation. Click

Finish.

15. Windows will detect that additional new hardware has been installed (NEC

Firewarden OHCI Compliant IEEE 1394 Host Controller) and launch the Add New

Hardware Wizard. Click Next.

16. Choose the Search for the best driver for your device (Recommended) option.

Click Next.

17. Uncheck all boxes on this screen and click Next.

18. Windows will find more than one possible driver for the device. Under “What do

you want to install?” choose The Updated Driver (Recommended) and click Next.

19. The Wizard will inform you that “Windows is now ready to install the best driver for

this device...” Click Next.. If prompted, insert the Windows installation CD

in your CD-ROM or other optical drive The Wizard will complete the installation.

Click Finish.

20. Windows will detect PCI Mass Storage Controller and launch the Add New

Hardware Wizard. Click Next and choose the Search for the best driver for your

device (Recommended) option. Click Next.

21. On the next screen select only Specify a location. Choose Browse.

22. In the file selection box, double click 31/2 Floppy (A:). Click OK.

23. The file location box under Specify a location will now contain the path to the files.

Click Next.

24. The Wizard will inform you that “Windows is now ready to install the best driver for

this device...” Click Next. The Wizard will complete the installation. Click

Finish.

25. Windows will detect all remaining new hardware and install the drivers without

intervention.

Instruction Manual

Windows 2000/XP

Windows 2000/XP includes native support for USB 2.0 and FireWire and will install the

drivers automatically. Ensure that you have the most current Microsoft Service Pack

installed. When Windows installs these drivers, you may receive a warning that the files

have not been digitally signed. If this occurs, always choose Yes (Windows 2000) or

Continue Anyway (Windows XP) option to complete the installation process. Windows

will require drivers for the Serial ATA controller contained on the card. Complete the

following steps to install the drivers:

1. Windows will launch the Add New Hardware Wizard. Click Next.

2. Choose the Search for a suitable driver... option and click Next.

3. Check only the Floppy disk drives option. Ensure the installation disk is inserted in

the floppy drive. Click Next.

4. Windows will display a message stating that “Windows has found a driver for this

device”. Click Next. Choose Yes or Continue Anyway if you are warned that the

driver file has not been digitally signed.

5. WIndows will display a message that states “Windows has finished installing software

for this device”. Click Finish.

6. Windows will continue to detect and install any remaining new devices. If the Add

New Hardware Wizard is launched again, repeat steps 1 through 6 from above.

Verifying Your Installation

Windows 98SE/ME

1. Go to Start >Settings >Control Panel.

2. Double click System.

3. Click the Hardware tab.

4. If the card does not appear with a red xor yellow exclamation point (!) next to it,

Windows has not detected a problem with the installation and the card should

function normally.

Windows 2000/XP

1. Go to Start >Settings >Control Panel.

2. Double click System.

3. Click the Hardware tab and choose Device Manager.

4. If the card does not appear with a red xor yellow exclamation point (!) next to it,

Windows has not detected a problem with the installation and the card should

function normally.

Instruction Manual

Troubleshooting

Q: Why are frames are dropped when I capture from and export to my DV camcorder?

A: Please make sure that DMA (Direct Memory Access) is enabled if you are using IDE

hard disks. DMA access is automatically enabled by default in Windows 2000 and XP.

For Windows 98SE and ME, follow these steps:

1. Right click My Computer and choose Properties from the menu. Click the Hardware

tab.

2. Click the plus (+) sign next to Disk Drives. Highlight your hard disk from the list, right

click it, and choose Properties.

3. Click the Settings tab and check the DMA box. Click OK and restart the computer

when prompted. If needed, repeat these steps for each installed hard disk.

Q: I am having problems with video quality (dropped frames, poor or no audio, signal

noise, etc.) when capturing video from a digital video source over my FireWire card.

How can I correct this?

A: Most problems associated with digital video capture can be minimized or eliminated

by changing the configuration of the video capture software you are using. The default

settings often need to be adjusted to reflect the capabilities of the computer and digital

video source you are using.

Q: I receive a power warning from the operating system when I connect my device. Is

this a problem with the card?

A: No. Some high-draw devices (such as scanners and cameras) that do not have their

own power connection must draw all of their power from the USB port. If you receive

this warning, connect a powered USB hub such as StarTech.com’s ST4200USB to the

computer and connect the device to the hub. Since it has an external power source, the

hub will be able to supply sufficient power to the device.

Q: My scanner does not seem to work with the USB card. Is this a problem with the

card?

A: Some USB scanners (often manufactured prior to 2000) are incompatible with non-

Intel USB controllers like the ones used on StarTech.com’s USB cards. We suggest

downloading the most current drivers for the scanner from the manufacturer’s Web site

to try and resolve the issue. If you computer has integrated USB ports, you may also be

able to resolve the problem by moving the scanner to an integrated port and connecting

the other device to the USB card.

Instruction Manual

Specifications

Accessory Products from StarTech.com

Contact your local StarTech.com dealer or visit www.startech.com for cables or other

accessories that will help you get the best performance out of your new product.

6 ft. IEEE-1394 FireWire Cable 4-6 pin M/M

1394_46_6

10 ft. IEEE-1394 Firewire Cable 4-6 pin M/M

1394_46_10

15 ft. IEEE-1394 Firewire Cable 4-6 pin M/M

1394_46_15

6 ft. IEEE-1394 FireWire Cable 6-pin to 6-pin

1394_6

10 ft. IEEE-1394 Firewire Cable 6-6 pin M/M

1394_10

15 ft. IEEE-1394 Firewire Cable 6-6 pin M/M

1394_15

IEEE-1394 Firewire 4-6 pin Adapter M/F

FIRE46MF

Mutant Mods 6 ft. Blue - Green Lava Lamp LED IEEE-1394 FireWire Cable, 6-6 pin

1394_6FLBG

Instruction Manual

Form Factor/Interface PCI 32-bit, ver. 2.2 compliant, 33/66 MHz

Full-sized card

Standards Supported Serial ATA 1.0

USB 2.0 (backwards compatible with USB 1.1)

FireWire (IEEE 1394A)

Additional SATA Features Watch Dog Timer, SATA to PCI interrupt masking, Spread

Spectrum in receiver

Maximum Data Transfer Rates 150 Mbytes/sec. (Serial ATA)

480 Mbits/sec. (USB 2.0) or 12 Mbits/sec. (USB 1.1)

400 Mbits/sec. (FireWire)

Number of Ports (by interface type) SATA: 2 (internal)

USB Type “A”: 4 (3 external, 1 internal)

FireWire 6-pin: 3 (2 external, 1 internal)

OS Support Windows 98SE/ME/2000/XP

Fully Plug and Play compliant

Regulatory and Other Certifications FCC Class B, CE, UL

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