StarTech.com DK30ADD User manual
Manual Revision: 10/16/2017
Forthemostup-to-dateinformation,pleasevisit:www.startech.com
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
DK30ADD
HDMI and DVI/VGA Dual-Monitor Dock - USB
3.0
*actualproduct mayvary fromphotos
Instruction Manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and
Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
Instruction Manual
i
Table of Contents
Introduction......................................................................................................... 1
Package contents...................................................................................................................................... 1
Requirements ............................................................................................................................................. 1
Front View.................................................................................................................................................... 2
Rear View...................................................................................................................................................... 2
About USB 3.0 and USB 3.1 Gen 1................................................................. 3
About the docking station ports................................................................... 3
About installation .............................................................................................. 3
Install the hardware..................................................................................................................................4
Congure a display device .............................................................................. 5
Use Windows to congure your display devices ........................................................................... 5
Use macOS to congure your display devices.......................................................................... 5
Supported resolutions...................................................................................... 5
LED indicator ....................................................................................................... 5
Technical Support .............................................................................................. 6
Warranty Information ....................................................................................... 6
Instruction Manual
1
Introduction
Package contents
• 1 x docking station
• 1 x USB 3.0 cable
• 1 x DVI to VGA adapter
• 1 x universal power adapter (NA/JP, UK, EU, ANZ)
• 1 x quick-start guide
Requirements
• A computer system with:
USB 3.0
Windows 7 (32-bit and 64-bit)
Windows 8.1 (32-bit and 64-bit)
Windows 10 (32-bit and 64-bit)
macOS El Capitan 10.11
macOS Sierra 10.12
CPU: Intel® Core™2 Duo 2.0 GHz or better (Intel® Core™ i5 Quad Core 2.4 GHz or
better recommended for video playback)
RAM: 2 GB or more (4 GB recommended for video playback)
• An AC electrical outlet
• An HDMI display with cabling
• A DVI or VGA display with cabling
• A 10/100/1000 Mbps compatible TCP/IP Ethernet network
Note: If you connect the docking station to a USB 2.0 host port or if you use a USB 2.0
host connection cable, this device will be limited to USB 2.0 performance.
Operating system requirements are subject to change. For the latest requirements,
please visit http://www.StarTech.com/DK30ADD.
Instruction Manual
2
Front View
Rear View
3.5 mm
audio port
Power LED
USB 3.0
ports
USB 3.0
ports HDMI
output
port DVI-I
output
port
RJ-45
LAN
Port
USB-B 3.0
host port
DC
input
Power switch
USB 3.0
fast-charge
and sync
USB 3.0 fast
charge and
sync
Instruction Manual
3
About USB 3.0 and USB 3.1 Gen 1
USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard oers speeds up to
5Gbps.
About the docking station ports
The USB 3.0 ports on the on the docking station (one on the front and three on the
rear) are standard USB 3.0 throughput ports. When the dock is connected to a host
laptop, these ports provide a trickle charge to a selection of USB-charged devices.
The USB 3.0 fast-charge and sync ports the docking station (one on the front and
one on the rear) are compliant with USB Battery Charging Specication Revision 1.2
(BC1.2), which means that you can use the port to connect and charge a device faster
than you can using a traditional standard USB 3.0 port.
This front USB 3.0 port can fast-charge a connected device even when the dock isn’t
connected to a host laptop. When the docking station is connected to a host laptop,
the front USB 3.0 port functions as a Charging Downstream Port (CDP), which has
simultaneous charge and sync capabilities.
The provided power adapter must always be connected to the docking station in order
to charge a device using the USB 3.0 fast-charge and sync port.
About installation
Depending on the version of operating system that you’re currently running and
whether your network connection is active, the docking station might automatically
install or download the proper drivers. When the dock is connected to an available USB
port on the host system.
If you receive a prompt to automatically install the driver, follow the on-screen
instructions to complete the installation.
Install the driver
1. On your computer, use a web browser to navigate to:
http://www.StarTech.com/DK30ADD
2. Click the Support tab.
3. Click the driver le and complete the on-screen instructions to download the le.
Instruction Manual
4
4. Extract the les to your computer and browse to the location of the driver le that
you extracted and do one of the following:
• If you’re running a version of the Windows operating system, right-click on the run
the DisplayLink .exe le and click Run as Administrator.
• If you’re running a version of the macOS operating system, run the DisplayLink.dmg
le.
Install the hardware
1. Select the appropriate regional clip and connect the power adapter to an AC
electrical outlet.
2. Connect the power adapter to the DC input on the docking station.
3. Attach the provided USB 3.0 cable to the USB 3.0 host port on the docking station
and to a USB 3.0 port on the host laptop.
4. Connect your HDMI display to the HDMI output port on the docking station.
5. Connect your DVI or VGA display to the DVI output port on the docking station. If
you’re using a VGA display, use a VGA cable (sold separately) to connect the DVI to
VGA adapter to your VGA display rst then connect DVI to VGA adapter to the DVI
port on the docking station.
Note: You must attach the adapter to your display rst, otherwise the dock will not
output video from this port.
6. As necessary, connect any other devices to the docking station, including an RJ45
network connection, USB peripherals, a headphones or speakers.
Instruction Manual
5
LED indicator
There is an LED indicator located on the front of the docking station. For more
information about what the LED behavior indicates, see the table below.
LED Behavior Meaning
Power LED LED is illuminated The docking station is
plugged in and powered on.
LED is o The docking station is not
powered on and/or is not
plugged in.
Supported resolutions
The following resolutions are supported on each display that’s connected through the
docking station:
2048x1152, 1920x1080, 1680x1050, 1366x768, 1280x800, 1280x768, 1280x720,
1600x1200, 1400x1050, 1280x1024, 1024x768, 800x600, 640x480.
Congure a display device
You can use your computer’s operating system to congure a display device.
Use Windows to congure your display devices
1. Right-click on some empty space on your Windows Desktop and select Screen
Resolution from the menu that appears.
2. Adjust the display order, screen resolution, orientation and display mode as needed.
Use macOS to congure your display devices
1. Click the Apple Menu and select System Preferences.
2. Click Displays to open the Display preferences windows.
3. Adjust the display order, screen resolution, orientation and display mode as needed.
Instruction Manual
6
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a three year warranty.
In addition, StarTech.com warrants its products against defects in materials
and workmanship for the periods noted, following the initial date of purchase.
During this period, the products may be returned for repair, or replacement with
equivalent products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
ocers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.
Hard-to-nd made easy. At StarTech.com, that isn’t a slogan. It’s a promise.
StarTech.com is your one-stop source for every connectivity part you need. From
the latest technology to legacy products — and all the parts that bridge the old and
new — we can help you nd the parts that connect your solutions.
We make it easy to locate the parts, and we quickly deliver them wherever they need
to go. Just talk to one of our tech advisors or visit our website. You’ll be connected to
the products you need in no time.
Visit www.startech.com for complete information on all StarTech.com products and
to access exclusive resources and time-saving tools.
StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology
parts. StarTech.com was founded in 1985 and has operations in the United States,
Canada, the United Kingdom and Taiwan servicing a worldwide market.
Table of contents
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