StarTech.com TB3DK2DPM2 User manual

Manual Revision: 05/31/2019

User Manual

For the latest information and specications visit

www.startech.com/TB3DK2DPM2

Thunderbolt™ 3 Dual-4K Docking Station for

Laptops - PCIe M.2 SSD - SD 4.0

SKU#: TB3DK2DPM2

Actual product may vary from photos

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Compliance Statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment o and on,

the user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

Changes or modications not expressly approved by StarTech.com could void the user’s

authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

CAN ICES-3 (B)/NMB-3(B)

This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions:

(1) This device may not cause interference, and

(2) This device must accept any interference, including interference that may cause

undesired operation of the device.

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Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils

radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes:

(1) l’appareil ne doit pas produire de brouillage, et

(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le

brouillage est susceptible d’en compromettre le fonctionnement.

iii

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Safety Statements

Safety Measures

• Wiring terminations should not be made with the product and/or electric

lines under power.

• Product installation and/or mounting should be completed by a certied

professional as per the local safety and building code guidelines.

• Cables (including power and charging cables) should be placed and routed

to avoid creating electric, tripping or safety hazards.

Mesures de sécurité

• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit

et/ou les câbles électriques sont sous tension.

• L’installation et/ou le montage du produit doit être réalisé par un

professionnel certié et dans le respect des normes locales et du code de

construction local.

• Les câbles (y compris les câbles d’alimentation et de chargement) doivent

être placés et acheminés de façon à éviter tout risque électrique, de chute ou

de sécurité

安全対策

• 電源が入っている状態の製品または電線の終端処理を行わないでください。

• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に従い、有資格の専門業者が行うようにしてください。

• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回しを行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう

にしてください。

Misure di sicurezza

• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le

linee elettriche sotto tensione.

• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un

tecnico professionale certicato che conosca le linee guida locali sulle norme

edilizie e sulla sicurezza.

• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati

e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o

pericoli per la sicurezza.

Säkerhetsåtgärder

• Montering av kabelavslutningar får inte göras när produkten och/eller

elledningarna är strömförda.

• Installation och/eller montering får endast göras av behöriga yrkespersoner

och enligt gällande lokala förordningar för säkerhet och byggnormer.

• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så

sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

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Table of Contents

Compliance Statements................................................................................... i

Safety Statements .............................................................................................. iii

Product Diagram ................................................................................................ 1

Front View.................................................................................................................................................... 1

Rear View...................................................................................................................................................... 1

Bottom View................................................................................................................................................ 2

Product Information.......................................................................................... 2

Package Contents ..................................................................................................................................... 2

Requirements ............................................................................................................................................. 2

Installation............................................................................................................ 4

Connecting.................................................................................................................................................. 4

Powering ...................................................................................................................................................... 10

Driver Installation...................................................................................................................................... 10

Display Conguration....................................................................................... 11

Connect HDMI, DVI and VGA Displays............................................................................................... 11

Congure Displays.................................................................................................................................... 12

Supported Video Resolutions............................................................................................................... 12

Video Resolution and Bandwidth Allocation.................................................................................. 12

Operation.............................................................................................................. 14

LED Indicators............................................................................................................................................. 14

Charge a Device......................................................................................................................................... 14

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Product Diagram

Actual product may vary from photos

Front View

Rear View

USB-C

(10Gbps)

Port

Ethernet

Port

Thunderbolt 3

Peripheral Port

Thunderbolt 3

Host Port

DC IN

20V

Power

Input

Port

USB-A

(5Gbps)

Port

SD Card

Reader

Slot

3.5 mm

Audio

Output

Port

3.5 mm

Microphone

Port

USB-A

(5Gbps)

Port

DisplayPort

Port

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Bottom View

Product Information

Package Contents

• Docking Station x 1

• Thunderbolt 3 Cable x 1

• Universal Power Adapter x 1

• Power Cords (NA/JP, EU, UK, ANZ) x 4

• Instruction Manual x 1

Requirements

For the latest requirements, please visit www.startech.com/TB3DK2DPM2.

Power:

• Available AC electrical outlet

M.2 SSD Slot

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Laptop:

• Host Laptop with an available Thunderbolt 3 Port (your Laptop’s Thunderbolt

3 port must support USB Power Delivery in order to power and charge your

Laptop) x 1

Display:

• DisplayPort Equipped Display x 1

• DisplayPort Cable (for an additional external display) x 1

• USB Type-C or Thunderbolt 3 Equipped Display x 1

• Thunderbolt 3 Cable (for an additional external display) x 1

Note: For dual-display congurations: Use the Docking Station’s Thunderbolt

3 Peripheral Port. You may need to purchase a separate adapter to connect

an HDMI, a DVI, or VGA display.

Note: For 4K x 2K (4096 x 2160p) resolution, a 4K - capable display is required

• (Optional) Active DisplayPort to HDMI/DVI/VGA Video Adapter x 1

• (Optional) USB-C to HDMI/DVI/VGA/DisplayPort Video Adapter x 1

USB Peripherals:

• (Optional) Keyboard, Mouse, Flash Drive, Printer, Webcam, Drive Enclosure,

Display Adapter, Mobile Phone, or Tablet, etc. x 2

• (Optional) USB-A to USB-B Cable x 2

• (Optional) USB-C to USB-C Cable x 2

Thunderbolt 3 Peripherals:

• Thunderbolt 3 Enabled Peripheral Devices x 1

• Thunderbolt 3 Cable x 1

SD Card:

• SD, SDHC™ (Secure Digital High Capacity), or SDXC™ (Secure Digital Extended

Capacity) Card x 1

M.2 Drive:

• M-key connector type, 22 x 80 mm (2280) M.2 Drive x 1

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Audio:

• Microphone-Enabled Audio Device x 1

• Speaker-Enabled Audio Device (or Headphones) x 1

• 3.5 mm Audio Cable x 2

Operating Systems:

• Windows® 10, 8, 8.1 or 7.

• macOS 10.14, 10.13 or 10.12.

Installation

Connecting

Front Ports

USB-C (10Gbps) Port

The USB-C (10Gbps) Port on the front panel is not a Thunderbolt 3 port. You can

use this port to connect peripherals using USB 3.0 (10Gbps) technology. This

port supports data throughput only. The port does not support DP Alt Mode or

USB Power Delivery.

Note: This USB-C Port will charge at up to 3A when the Docking Station is

connected to Host Laptop through the Thunderbolt 3 Host Port.

1. Connect a USB-C cable to the USB-C (10Gbps) Port on the front of the

Docking Station.

2. Connect the other end of the USB-C cable to a USB-C port on your

compatible device.

USB-A (5Gbps) Port

The USB-A (5Gbps) Port on the front of the Docking Station can be used to

connect compatible USB devices. These ports can be used to connect media

devices (External Media Drive) or can be used to connect peripheral devices for

use with the connected Host (e.g. Keyboard, Mouse, Web Camera, etc.).

The USB-A (5Gbps) Fast-Charge and Sync Port on the front panel of the Docking

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Station is compliant with USB Battery Charging Specication Revision 1.2 (BC

1.2), which means that you can use the USB-A (5Gbps) Port to connect and

charge a device faster than you can using a traditional standard USB 3.0 port.

1. Connect a USB-A cable into the USB-A Port on the front on the Docking

Station.

2. Connect the other end of the USB-A cable into a USB port on your

compatible device.

SD Card Reader Slot

Installation

1. Gently insert your memory card into the SD Card Reader Slot, with the label

side facing upward.

Note: The card does not need to be forced into place.

2. Your computer system will automatically detect the card and install the

required driver software.

3. To access the content on the SD Card, follow the instructions specic to the

OS that you’re running.

SD Card Removal

Windows

1. On your desktop, click the Safely Remove Hardware icon.

2. In the list that appears, click the SD Card.

3. When a message appears saying that it’s safe to do so, remove the SD

Card from the Docking Station by gently pulling it out of the SD Card

Reader Slot.

Caution! If you remove the SD Card before it’s safe to do so, you could

experience lost or corrupted data on your memory card.

macOS

1. Close any open windows that list the contents of the SD Card.

2. On your desktop, click and drag the USB storage icon to the trash can

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